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A&W
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A&W

Burger · Folsom

3.5 · 119 reseñas Google

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awrestaurants.com

Sobre A&W

At A&W in Folsom, we're dedicated to serving up a classic fast-food experience that's both familiar and welcoming. Our namesake root beer is just one of the favorites on our menu, alongside burgers, chicken, and fries. What sets us apart is our commitment to customer service - from staff who go abov...

At A&W in Folsom, we're dedicated to serving up a classic fast-food experience that's both familiar and welcoming. Our namesake root beer is just one of the favorites on our menu, alongside burgers, chicken, and fries. What sets us apart is our commitment to customer service - from staff who go above and beyond for our furry friends to employees like Monte, whose excellent work ethic and dedication have earned him a special spot in many customers' hearts. We're also proud of our convenient features, including delivery, drive-through, and takeout options, as well as our wheelchair accessible facilities. With a clean location and a focus on speedy service, we're the perfect destination for a quick bite or a satisfying meal.

Qué dicen los clientes de A&W

Experiences at this A&W are mixed. Many praise the friendly and helpful staff, especially Monte, and the quick service. However, there are frequent complaints about incorrect orders, long wait times, inconsistent food quality, and inaccurate operating hours.

Platos populares

onion rings chilli cheese fries polar swirl

Ideal para

Familias Comida rápida Informal

Tip: Check your order before leaving, especially if using the drive-through, and be aware that the posted hours may not be accurate.

Servicios

🅿️ Parking 🚗 Delivery Accesible 🍽️ Almuerzo 🌙 Cena Café
🎯 Casual 👥 Grupos

Preguntas frecuentes sobre A&W

A&W está ubicado en 2535 Iron Point Rd, Folsom, CA 95630, Folsom.
A&W ofrece cocina burger.
A&W tiene horario de atención. Consulta los horarios actualizados en su perfil.
A&W ofrece los siguientes servicios: comer en el local, para llevar, entrega a domicilio.
Los platos más recomendados en A&W según las opiniones de clientes son: onion rings, chilli cheese fries, polar swirl.
A&W es ideal para familias, comer rápido, comida casual.
Experiences at this A&W are mixed. Many praise the friendly and helpful staff, especially Monte, and the quick service. However, there are frequent complaints about incorrect orders, long wait times, inconsistent food quality, and inaccurate operating hours.
Check your order before leaving, especially if using the drive-through, and be aware that the posted hours may not be accurate.
119
Reseñas

Opiniones de A&W Folsom

3.5
119
5★
30%
4★
29%
3★
16%
2★
9%
1★
16%
Reseñas (40)
T
Tony W.

Really good service. Nice people working and the food came out warm and ready to eat in less then 10 minutes which is amazing considering the amount of food that was ordered.

J
Julio Diaz

Food was good and fresh, and Staff was great! After ordering I mentioned that I would be outside with my dog. When I got my food, they had added a chicken treat for my dog! That was very thoughtful…it comes from good staff and management….so thank you all!!!

M
Michael O'Kelly

Great experience at lunch today. The nice, very polite cashier went out of his way to help with our complicated order, rearranging it to save us a lot of money. We sure appreciated his unusual dedication.

B
Belmin Deumic

Monte was one of the best Employees I’ve ever ran into here. In my best opinion this guy deserves a raise. Customer service is excellent. Great workman skills with his co-workers. Thank you so much for your service

Julio Diaz
Julio Diaz

Food was good and fresh, and Staff was great! After ordering I mentioned that I would be outside with my dog. When I got my food, they had added a chicken treat for my dog! That was very thoughtful…it comes from good staff and management….so thank you all!!!

Belmin Deumic
Belmin Deumic

Monte was one of the best Employees I’ve ever ran into here. In my best opinion this guy deserves a raise. Customer service is excellent. Great workman skills with his co-workers. Thank you so much for your service

Tony W.
Tony W.

Really good service. Nice people working and the food came out warm and ready to eat in less then 10 minutes which is amazing considering the amount of food that was ordered.

Michael O'Kelly
Michael O'Kelly

Great experience at lunch today. The nice, very polite cashier went out of his way to help with our complicated order, rearranging it to save us a lot of money. We sure appreciated his unusual dedication.

M
Mike Walters

First time at this facility. Friendly and helpful counter personnel. Clean place and comfortable dining area. Would be nice to have some outdoor seating. I would/will return.

D
Donald Riddle

Clean location. When we got our order it was wrong. When I took it back to show that I was given to wrong chicken, he told me to keep what I had and gave me the right pieces. We later found out that I wasn't given my cookies. Oh well. But other than that, the meal was hot and had a great time. If I'm in the area and want chicken we will stop but the next time I will get my cookies.

E
Eric Poole

Good food. A lot of options. The kids are tough to feed but with all the options they found something. In a parking lot I visit often so i will likely be back. I have only eaten at a&w a number of times but it has always been enjoyable.

O
One Traveler

Going through the drive through - food hot and good. Glad the marquee lettering is large enough. Cool had KFC options and got a bit of both!!! Area was clean, well lit, and minimal wait time.

One Traveler
One Traveler

Going through the drive through - food hot and good. Glad the marquee lettering is large enough. Cool had KFC options and got a bit of both!!! Area was clean, well lit, and minimal wait time.

Eric Poole
Eric Poole

Good food. A lot of options. The kids are tough to feed but with all the options they found something. In a parking lot I visit often so i will likely be back. I have only eaten at a&w a number of times but it has always been enjoyable.

Mike Walters
Mike Walters

First time at this facility. Friendly and helpful counter personnel. Clean place and comfortable dining area. Would be nice to have some outdoor seating. I would/will return.

Donald Riddle
Donald Riddle

Clean location. When we got our order it was wrong. When I took it back to show that I was given to wrong chicken, he told me to keep what I had and gave me the right pieces. We later found out that I wasn't given my cookies. Oh well. But other than that, the meal was hot and had a great time. If I'm in the area and want chicken we will stop but the next time I will get my cookies.

J
Judson Allen

Took 5 minutes before associate took my order and there was no one in line besides myself.

Judson Allen
Judson Allen

Took 5 minutes before associate took my order and there was no one in line besides myself.

S
Sonja Rasband

Go Ice cream was good. Didn't order lunch because floor was very dirty and chicken roasters and/or warmers were absolutely filthy. Service was good after waiting for them to stop talking to each other. Obviously the customer doesn't come first.

Sonja Rasband
Sonja Rasband

Go Ice cream was good. Didn't order lunch because floor was very dirty and chicken roasters and/or warmers were absolutely filthy. Service was good after waiting for them to stop talking to each other. Obviously the customer doesn't come first.

J
Jeff Barnhart

Did not receive what we ordered. Basically, everything we ordered was underwhelming with the exception of the onion rings. They were real onions (not chopped up), nice and crispy, and flavorful.

R
Robert Howard

The soda out of the machine was flat and warm and the burger barely tasted fresh. I was VERY tempted to demand a refund. Why I didn't, I'll never know. What I do know is I won't return to this location.

M
Maria Leticia Perez

Closed at 10:40pm when they said open till midnight. Apparently it's not unusual so the hours should be updated.

c
court hale

The hours are totally incorrect. The lights are on but nobody is home. Seems like there is a disconnect between the actual hours and when they are actually open and it's a common thing on here, listen to the reviews and go to In-N-Out across the street

M
Mariah Servin

This is one of those times I wish I could give zero stars!! Went through the drive thru & had the worst customer service. No manners. No customer curtesy, no enthusiasm. Then I handed her my card & it took her 2 minutes to give me my card back. I was notified immediately after I gave it to her that my card was charged, but still it took so long for me to get it back. Hadn’t used that card in over & week & miraculously, my card information has been stolen. I called the store & it was the store manager running the drive thru window during that time. Extremely unprofessional, & scary that it was a manager.

S
Sheri “Still2Shy” Hart

I don’t know what I got served today but it was old chicken that had the consistency of jerky. I had to pull around front and wait only to be served cold fries and old chicken. Nothing was hot, I have no idea why I had to wait. I actually fear the food here now

K
Kathrine DeWitt

This location is also a KFC. We ordered a 12 piece to go. We paid extra to have 5 breast and 7 thighs. When we got our order I decided to have a piece before leaving. It's a good thing I did because not only were we short a breast but instead of thighs we got six legs. When the gentleman called our order out he called it out right which means they knew that not only were they shorting us chicken but knew they were giving us the wrong pieces. It took two more trips up to the counter to get the order right and then a third trip to the counter to get our receipt. They had to call the manager out print up the receipt because the cashier didn't know how to do it . We received no apologies for the inconvenience from either employees or manager. So if you go here for a takeout order make sure to check it before leaving the restaurant.

S
Shane Stewart

Horrible service. Had everything put away at 8:30 even though they are open until 10:00. Had no chilli left so I received chilli cheese fries with one bite of chilli globbed in the corner. Also the polar swirl was melting and just the whole experience was bad. Not worth the long wait.

L
Lara Vybe

Look, I've been to A&W before, and I love the food. However, the food at this A&W location was disgusting. The meat was undercooked, and the fries tasted like 100% salt, and the cook messed up the order of the way both burgers were asked to be made. We saw people preparing to come into the restaurant, and we just had to warn them of the ordeal we just went through. They thanked us and went somewhere else. My subjection is either retain your cook or let him go. He sucked.

B
Bon Kowski

Second time I’ve come here and both times had to wait over 15 minutes for my order. It will definitely be my last time coming here.

Bon Kowski
Bon Kowski

Second time I’ve come here and both times had to wait over 15 minutes for my order. It will definitely be my last time coming here.

Lara Vybe
Lara Vybe

Look, I've been to A&W before, and I love the food. However, the food at this A&W location was disgusting. The meat was undercooked, and the fries tasted like 100% salt, and the cook messed up the order of the way both burgers were asked to be made. We saw people preparing to come into the restaurant, and we just had to warn them of the ordeal we just went through. They thanked us and went somewhere else. My subjection is either retain your cook or let him go. He sucked.

court hale
court hale

The hours are totally incorrect. The lights are on but nobody is home. Seems like there is a disconnect between the actual hours and when they are actually open and it's a common thing on here, listen to the reviews and go to In-N-Out across the street

Maria Leticia Perez
Maria Leticia Perez

Closed at 10:40pm when they said open till midnight. Apparently it's not unusual so the hours should be updated.

Sheri “Still2Shy” Hart
Sheri “Still2Shy” Hart

I don’t know what I got served today but it was old chicken that had the consistency of jerky. I had to pull around front and wait only to be served cold fries and old chicken. Nothing was hot, I have no idea why I had to wait. I actually fear the food here now

Mariah Servin
Mariah Servin

This is one of those times I wish I could give zero stars!! Went through the drive thru & had the worst customer service. No manners. No customer curtesy, no enthusiasm. Then I handed her my card & it took her 2 minutes to give me my card back. I was notified immediately after I gave it to her that my card was charged, but still it took so long for me to get it back. Hadn’t used that card in over & week & miraculously, my card information has been stolen. I called the store & it was the store manager running the drive thru window during that time. Extremely unprofessional, & scary that it was a manager.

Kathrine DeWitt
Kathrine DeWitt

This location is also a KFC. We ordered a 12 piece to go. We paid extra to have 5 breast and 7 thighs. When we got our order I decided to have a piece before leaving. It's a good thing I did because not only were we short a breast but instead of thighs we got six legs. When the gentleman called our order out he called it out right which means they knew that not only were they shorting us chicken but knew they were giving us the wrong pieces. It took two more trips up to the counter to get the order right and then a third trip to the counter to get our receipt. They had to call the manager out print up the receipt because the cashier didn't know how to do it . We received no apologies for the inconvenience from either employees or manager. So if you go here for a takeout order make sure to check it before leaving the restaurant.

Shane Stewart
Shane Stewart

Horrible service. Had everything put away at 8:30 even though they are open until 10:00. Had no chilli left so I received chilli cheese fries with one bite of chilli globbed in the corner. Also the polar swirl was melting and just the whole experience was bad. Not worth the long wait.

Jeff Barnhart
Jeff Barnhart

Did not receive what we ordered. Basically, everything we ordered was underwhelming with the exception of the onion rings. They were real onions (not chopped up), nice and crispy, and flavorful.

Robert Howard
Robert Howard

The soda out of the machine was flat and warm and the burger barely tasted fresh. I was VERY tempted to demand a refund. Why I didn't, I'll never know. What I do know is I won't return to this location.

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Información de A&W

Cómo llegar

2535 Iron Point Rd, Folsom, CA 95630

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A&W
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Destacados

💬
Muchas Reseñas
119 reseñas
💰
Económico
Nivel de precios
👨‍🍳
burger
Tipo de cocina

Servicios

🍽️ Almuerzo
🍾 Cena
Café
🍰 Postres
🥡 Para Llevar
🚚 Delivery
🍴 Comer en el Local

Opciones de Comedor

🍽️ Comer en el Local
🥡 Para Llevar
🚚 Delivery

Información del Restaurante

Estado
Verificado por el propietario
🕐 Horario Hoy
10AM-11PM
Valoración
3.5/5
💬 Reseñas
119
💰 Nivel de Precios
$
📞 Teléfono
+1 916-983-3883
🌐 Sitio Web
awrestaurants.com

Comodidades

🅿️ Aparcamiento
Accesible en Silla de Ruedas
🚻 Baño
💳 Tarjetas de Crédito
📱 Pagos Móviles
🏘️

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Ubicación

2535 Iron Point Rd, Folsom, CA 95630

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