A&W
Burger · Folsom
Ofertas disponibles
Sé flexible, ahorra más
Sé flexible, ahorra más
Sobre A&W
At A&W in Folsom, we're dedicated to serving up a classic fast-food experience that's both familiar and welcoming. Our namesake root beer is just one of the favorites on our menu, alongside burgers, chicken, and fries. What sets us apart is our commitment to customer service - from staff who go abov...
At A&W in Folsom, we're dedicated to serving up a classic fast-food experience that's both familiar and welcoming. Our namesake root beer is just one of the favorites on our menu, alongside burgers, chicken, and fries. What sets us apart is our commitment to customer service - from staff who go above and beyond for our furry friends to employees like Monte, whose excellent work ethic and dedication have earned him a special spot in many customers' hearts. We're also proud of our convenient features, including delivery, drive-through, and takeout options, as well as our wheelchair accessible facilities. With a clean location and a focus on speedy service, we're the perfect destination for a quick bite or a satisfying meal.
Qué dicen los clientes de A&W
Experiences at this A&W are mixed. Many praise the friendly and helpful staff, especially Monte, and the quick service. However, there are frequent complaints about incorrect orders, long wait times, inconsistent food quality, and inaccurate operating hours.
Platos populares
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Tip: Check your order before leaving, especially if using the drive-through, and be aware that the posted hours may not be accurate.
Servicios
Preguntas frecuentes sobre A&W
Opiniones de A&W Folsom
Really good service. Nice people working and the food came out warm and ready to eat in less then 10 minutes which is amazing considering the amount of food that was ordered.
Food was good and fresh, and Staff was great! After ordering I mentioned that I would be outside with my dog. When I got my food, they had added a chicken treat for my dog! That was very thoughtful…it comes from good staff and management….so thank you all!!!
Great experience at lunch today. The nice, very polite cashier went out of his way to help with our complicated order, rearranging it to save us a lot of money. We sure appreciated his unusual dedication.
Monte was one of the best Employees I’ve ever ran into here. In my best opinion this guy deserves a raise. Customer service is excellent. Great workman skills with his co-workers. Thank you so much for your service
Food was good and fresh, and Staff was great! After ordering I mentioned that I would be outside with my dog. When I got my food, they had added a chicken treat for my dog! That was very thoughtful…it comes from good staff and management….so thank you all!!!
Monte was one of the best Employees I’ve ever ran into here. In my best opinion this guy deserves a raise. Customer service is excellent. Great workman skills with his co-workers. Thank you so much for your service
Really good service. Nice people working and the food came out warm and ready to eat in less then 10 minutes which is amazing considering the amount of food that was ordered.
Great experience at lunch today. The nice, very polite cashier went out of his way to help with our complicated order, rearranging it to save us a lot of money. We sure appreciated his unusual dedication.
First time at this facility. Friendly and helpful counter personnel. Clean place and comfortable dining area. Would be nice to have some outdoor seating. I would/will return.
Clean location. When we got our order it was wrong. When I took it back to show that I was given to wrong chicken, he told me to keep what I had and gave me the right pieces. We later found out that I wasn't given my cookies. Oh well. But other than that, the meal was hot and had a great time. If I'm in the area and want chicken we will stop but the next time I will get my cookies.
Good food. A lot of options. The kids are tough to feed but with all the options they found something. In a parking lot I visit often so i will likely be back. I have only eaten at a&w a number of times but it has always been enjoyable.
Going through the drive through - food hot and good. Glad the marquee lettering is large enough. Cool had KFC options and got a bit of both!!! Area was clean, well lit, and minimal wait time.
Going through the drive through - food hot and good. Glad the marquee lettering is large enough. Cool had KFC options and got a bit of both!!! Area was clean, well lit, and minimal wait time.
Good food. A lot of options. The kids are tough to feed but with all the options they found something. In a parking lot I visit often so i will likely be back. I have only eaten at a&w a number of times but it has always been enjoyable.
First time at this facility. Friendly and helpful counter personnel. Clean place and comfortable dining area. Would be nice to have some outdoor seating. I would/will return.
Clean location. When we got our order it was wrong. When I took it back to show that I was given to wrong chicken, he told me to keep what I had and gave me the right pieces. We later found out that I wasn't given my cookies. Oh well. But other than that, the meal was hot and had a great time. If I'm in the area and want chicken we will stop but the next time I will get my cookies.
Took 5 minutes before associate took my order and there was no one in line besides myself.
Took 5 minutes before associate took my order and there was no one in line besides myself.
Go Ice cream was good. Didn't order lunch because floor was very dirty and chicken roasters and/or warmers were absolutely filthy. Service was good after waiting for them to stop talking to each other. Obviously the customer doesn't come first.
Go Ice cream was good. Didn't order lunch because floor was very dirty and chicken roasters and/or warmers were absolutely filthy. Service was good after waiting for them to stop talking to each other. Obviously the customer doesn't come first.
Did not receive what we ordered. Basically, everything we ordered was underwhelming with the exception of the onion rings. They were real onions (not chopped up), nice and crispy, and flavorful.
The soda out of the machine was flat and warm and the burger barely tasted fresh. I was VERY tempted to demand a refund. Why I didn't, I'll never know. What I do know is I won't return to this location.
Closed at 10:40pm when they said open till midnight. Apparently it's not unusual so the hours should be updated.
The hours are totally incorrect. The lights are on but nobody is home. Seems like there is a disconnect between the actual hours and when they are actually open and it's a common thing on here, listen to the reviews and go to In-N-Out across the street
This is one of those times I wish I could give zero stars!! Went through the drive thru & had the worst customer service. No manners. No customer curtesy, no enthusiasm. Then I handed her my card & it took her 2 minutes to give me my card back. I was notified immediately after I gave it to her that my card was charged, but still it took so long for me to get it back. Hadn’t used that card in over & week & miraculously, my card information has been stolen. I called the store & it was the store manager running the drive thru window during that time. Extremely unprofessional, & scary that it was a manager.
I don’t know what I got served today but it was old chicken that had the consistency of jerky. I had to pull around front and wait only to be served cold fries and old chicken. Nothing was hot, I have no idea why I had to wait. I actually fear the food here now
This location is also a KFC. We ordered a 12 piece to go. We paid extra to have 5 breast and 7 thighs. When we got our order I decided to have a piece before leaving. It's a good thing I did because not only were we short a breast but instead of thighs we got six legs. When the gentleman called our order out he called it out right which means they knew that not only were they shorting us chicken but knew they were giving us the wrong pieces. It took two more trips up to the counter to get the order right and then a third trip to the counter to get our receipt. They had to call the manager out print up the receipt because the cashier didn't know how to do it . We received no apologies for the inconvenience from either employees or manager. So if you go here for a takeout order make sure to check it before leaving the restaurant.
Horrible service. Had everything put away at 8:30 even though they are open until 10:00. Had no chilli left so I received chilli cheese fries with one bite of chilli globbed in the corner. Also the polar swirl was melting and just the whole experience was bad. Not worth the long wait.
Look, I've been to A&W before, and I love the food. However, the food at this A&W location was disgusting. The meat was undercooked, and the fries tasted like 100% salt, and the cook messed up the order of the way both burgers were asked to be made. We saw people preparing to come into the restaurant, and we just had to warn them of the ordeal we just went through. They thanked us and went somewhere else. My subjection is either retain your cook or let him go. He sucked.
Second time I’ve come here and both times had to wait over 15 minutes for my order. It will definitely be my last time coming here.
Second time I’ve come here and both times had to wait over 15 minutes for my order. It will definitely be my last time coming here.
Look, I've been to A&W before, and I love the food. However, the food at this A&W location was disgusting. The meat was undercooked, and the fries tasted like 100% salt, and the cook messed up the order of the way both burgers were asked to be made. We saw people preparing to come into the restaurant, and we just had to warn them of the ordeal we just went through. They thanked us and went somewhere else. My subjection is either retain your cook or let him go. He sucked.
The hours are totally incorrect. The lights are on but nobody is home. Seems like there is a disconnect between the actual hours and when they are actually open and it's a common thing on here, listen to the reviews and go to In-N-Out across the street
Closed at 10:40pm when they said open till midnight. Apparently it's not unusual so the hours should be updated.
I don’t know what I got served today but it was old chicken that had the consistency of jerky. I had to pull around front and wait only to be served cold fries and old chicken. Nothing was hot, I have no idea why I had to wait. I actually fear the food here now
This is one of those times I wish I could give zero stars!! Went through the drive thru & had the worst customer service. No manners. No customer curtesy, no enthusiasm. Then I handed her my card & it took her 2 minutes to give me my card back. I was notified immediately after I gave it to her that my card was charged, but still it took so long for me to get it back. Hadn’t used that card in over & week & miraculously, my card information has been stolen. I called the store & it was the store manager running the drive thru window during that time. Extremely unprofessional, & scary that it was a manager.
This location is also a KFC. We ordered a 12 piece to go. We paid extra to have 5 breast and 7 thighs. When we got our order I decided to have a piece before leaving. It's a good thing I did because not only were we short a breast but instead of thighs we got six legs. When the gentleman called our order out he called it out right which means they knew that not only were they shorting us chicken but knew they were giving us the wrong pieces. It took two more trips up to the counter to get the order right and then a third trip to the counter to get our receipt. They had to call the manager out print up the receipt because the cashier didn't know how to do it . We received no apologies for the inconvenience from either employees or manager. So if you go here for a takeout order make sure to check it before leaving the restaurant.
Horrible service. Had everything put away at 8:30 even though they are open until 10:00. Had no chilli left so I received chilli cheese fries with one bite of chilli globbed in the corner. Also the polar swirl was melting and just the whole experience was bad. Not worth the long wait.
Did not receive what we ordered. Basically, everything we ordered was underwhelming with the exception of the onion rings. They were real onions (not chopped up), nice and crispy, and flavorful.
The soda out of the machine was flat and warm and the burger barely tasted fresh. I was VERY tempted to demand a refund. Why I didn't, I'll never know. What I do know is I won't return to this location.
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2535 Iron Point Rd, Folsom, CA 95630
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2535 Iron Point Rd, Folsom, CA 95630
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