It is Buffalo Wild Wings so you know going in what kind of atmosphere to expect and the food and prices are standard wing restaurant fare. \nBased on that the experience is determined largely by se…

It is Buffalo Wild Wings so you know going in what kind of atmosphere to expect and the food and prices are standard wing restaurant fare. \nBased on that the experience is determined largely by se…

91N3 Torres

The food and service is always on point. Just walked in smells like feet. Came to use bathroom for men smells sweet and better in there than table areas. Food is awsome thought not knocking it. But a definite smell check is in order. Don't trust me bring one girl over from ojos locos and ask her to smell. It's nasty. Dining at home.

I had a birthday award to redeem so I ordered my free six piece of wings, with the new Hot BBQ flavor and also had some points that I redeemed for free tots and added lemon pepper rub as an extra. Th…

I had a birthday award to redeem so I ordered my free six piece of wings, with the new Hot bbq flavor and also had some points that I redeemed for free tots and added lemon pepper rub as an ext…

We ordered our drinks and our food all in one go, almost immediately after sitting down. Still took over 25 mins to actually receive the food. Server rarely came to check on us, which is fine, exce…

Have been to this location for a while now(at least once a week) and every time we have gone the service has sucked. Took forever to get our food even when the building is empty (it’s always empty). The bar didn’t even know how to make a margarita. We loved the food as it is always good so definitely will just be doing take out from now on. Also got a skillet cookie Togo and instead of ice cream got a large thing of ranch!

Online order took 51 minutes. Seems like they didn’t start the food until I arrived to pick up. Expect a long wait time for service and refills here. The place is poorly managed. Servers act overwhelmed with 3-5 tables are seated.

Taylor Fontana

Spent $50 dollars and got this sad excuse for a meal. $10 worth of friend pickles and got like 10 chips. Half the boneless wings weren’t even a full bite.

Angelica Le

Rating: 2.4/5 [delivery] We ordered delivery directly through their service, and the delivery time was pretty accurate. 6-Piece Traditional Wings ($10.49): We chose the Asian Zing flavor, which is a chili pepper, soy, and ginger sauce. For our side, we got carrots and celery—but they used baby carrots and old-looking celery sticks. One piece of celery even had a brown dent, so we didn’t end up eating them. The wings are deep-fried and then tossed in the sauce. Unfortunately, they seemed overfried—the skin was tough (not crispy), and the meat inside was somewhat dry. That said, the sauce was flavorful and had a nice kick. Nashville Hot Chicken Sandwich ($14.49) + Beer-Battered Onion Rings ($2): The onion rings had a thin batter and were nicely crispy, though they tasted fairly standard and not as crunchy as you'd expect from something beer-battered. The chicken sandwich was the highlight—the chicken was crispy and well-seasoned, the buns were soft, and everything came together really well. That said, I felt bloated and not great after eating this, so I won’t be returning.

Makayla

Edit: I filled out the complaint form as they asked me to, and never got a response LOL Ordered to-go and went right out to my car and took a bite and the chicken already felt lukewarm. It seems this location really struggles with consistency: my parmesan wings have waaay less sauce, half of them are dry 👎 and my 4 ranch cups all have diff amounts in them.

We went for lunch yesterday. Frankly, the service was good, our server was nice and helpful. The food was ok, about what you'd expect, no real complaints there. \n\nButt, today....Revenge of the Asia…

We went for lunch yesterday. Frankly, the service was good, our server was nice and helpful. The food was ok, about what you'd expect, no real complaints there. \n\nButt, today....Revenge of the As…

We went for lunch yesterday. Frankly, the service was good, our server was nice and helpful. The food was ok, about what you'd expect, no real complaints there. \n\nButt, today....Revenge of the …

Terrible service. Proceeded to get my Togo order and they didn't have it. Cashier laughed and said, "maybe it's in this stack of orders." It wasn't. No apology. I asked for a refund and the guy went …

Terrible service. Proceeded to get my Togo order and they didn't have it. Cashier laughed and said, "maybe it's in this stack of orders." It wasn't. No apology. I asked for a refund and the guy wen…

The second I walked in, I was hit with the smell of straight-up piss.\nNot "a little off" -- I'm talking full-on restroom funk. And this is supposed to be a place where people eat?\n\nIt blows my m…

Worst service I've ever experienced. They got my order wrong not once but twice. service was horribly slow. Shame on you Buffalo Wild Wings.

How can BWW send messages out to pre order for the Super Bowl and then you dont even get your food? Ordered 2 days in advance and our food wasn't ready 40 minutes after pick up time. Wasn't even …

Went for Veterans Day and was told the wait would be 25 minutes. Twenty five minutes later I was told the wait would be 25 minutes. Guess they don't want my business.

The hostess that can't walk was incredibly unwelcoming, she looked very unhappy that we were coming to dine in and told us to take a seat in the bar or else it'd be a wait if we wanted to sit in th…

The servers all ignored us. When we sat ourselves after no one helped us they tried to move us to one table over. Which was totally uncalled for We just walked out. The restroom was dirty and resta…

Never have been in before but went in to try it since it's down the street for buy one get one free reward on the app. Manager refused to honor the promotion even when spoken to and asked about it.…

waited an hour when it was half empty for my wings. Service sucks!! Overpriced!! Not friendly at all!!

Waited an hour when it was half empty for my wings. Service sucks!! overpriced!! Not friendly at all!!

Service was no good. They lost our order. We requested ice for the drinks that they served with hardly no ice to 2 different waitresses. My brother water was empty and requested a refill twice fr…

The food was nasty. The girl was friendly until she took her drink water, after that, she kept avoiding given us any iContact, and we had to keep asking her for the same thing. The atmosphere was p…

To start off if someone gave me a gift card to this place I would deadass throw it away . Our server was extremely nice . But the whole place looked disgusting, food and trash literally everywhere …

Ants all over booths and on floor were biting my feet and manager on duty did not care nor did he say he was sorry. We gladly payed full price for everything and did not expect any comps... but all…

Edit: Nevermind this place sucks. I'm taking my stars back. The previous time I came in during the day the waiter gave me my food and then passed by my table a few times and it was a full 20 minutes after I finished before she checked in so I could ask for my check. Now im back, still sitting in the restaurant mind you, and when the waitress checked on us after she dropped off the food, I showed the waitress the food in this picture where you can clearly see the ratio of my boneless wings is 60-80% crust/40-20% chicken. I ask "can you add another order of boneless wings, whatever the smallest count is. This chicken. I'm still hungry." And she said "I don't think they'll add that for free." The GALL. WHAT?? No you sweet child, just add more chicken to my tab so I'm not starved and I can leave and never come back. _______________________ First rating: Got a takeout order that was ready a minute or two earlier and was made well. No complaints. Hard to really say much more than that because I didn't stay for service but the to-go counter seemed to be moving quickly.

This used to be a professional place with good service. It was my Son's birthday and all he wanted was his favorite wings with sauce on the side.I ordered wings for the whole family specially asking for sauce on the side. I rushed to pick up the order and asked again if sauce was on the side and was assured it was. I get back and no sauces. I had to drive all the way back to get the sauce and all I could think of is everybody else eating but the Birthday Boy. Unbelievable.

After we were seated, almost 30 minutes passed while we just watched the waiters walk by, but no one attended to us. I approached the manager and asked if we were going to be served, since we'd been waiting for a while. She said she'd go check. A white couple arrived, they were seated next to our table, and it took less than 5 minutes before someone came to serve them. What terrible service!

Honestly, I don’t understand how you serve such bad food. I ordered a sandwich and it was not warm and there was barely any sauce on it. Aren’t you a wing place? I’d already waited 15 min to order and didn’t have time to wait for a replacement. Also, I mentioned I was a rewards member and wasn’t credited. I didn’t have the time to deal with it, but man was the food poor quality.

Angelica Mata

Terrible service. Proceeded to get my Togo order and they didn't have it. Cashier laughed and said, "maybe it's in this stack of orders." It wasn't. No apology. I asked for a refund and the guy went to get his manager who came back with a paper that said my order was placed but nothing was made. I just wanted a refund. She said ok, no apology. I waited for my receipt. She then proceeded to help 5 other customers while I'm waiting. I had to interrupt to say can I get a receipt? She said she can email one in two days. What? I asked for her higher up and she said he's on the phone but will check. Andrew came out asking what the problem was. I said I've been waiting for my receipt. He tossed papers my way that the manager did not hand to me. It was just a print out of my order where they hand wrote refund. He couldn't even pick them up to hand to me. So rude. He also did not apologize for the inconvenience. I was speaking in the female, cut me off telling me to have a good night. Extremely unprofessional will not return to this location. What really happened was they forgot to put my order in and they couldn't even apologize. Non of those people should be in customer service.

James Shope

This place was good at one point, not sure what happened recently. Wings are good when you get what is ordered. The vegetables are not fresh by any means. Slimy carrots and brown celery. Wish they told me I would have a 16 minute wait over the expected time, might of got a drink and watched the game. Update i was advised of a refund credit for getting 15 wings when I ordered 20 to go. Never received refund.

C G

Worst service in the world. Only person standing in the building. Placed a order for a lunch burger to go... watched 7 people be seated, and food given after 25 min of waiting. Only to be told they dont even have my order. So I waited 30 mins to watch others who walked in after me start eating 20 mins before Im even told my order isn't even being fulfilled. I paid $30 for a 19.99 combo. Worst place in Austin. Dont recommend.

Madi

blond server guy was quick funny and nice. most of the food was gross, tasted like frozen junk. My friend was literally gagging trying to taste her wings. the server called over the manager who from the jump was EXTREMELY hostile. it was absolutely disgusting the way she was talking to us like we were little children. She was a white lady with brown hair pulled up. we felt forced into paying the full price for everything because she said if she had to break up the pick 6 it would make us pay more. she looked at us like we were crazy just because we didnt like the wings, and didnt eat them, so why should we pay for them??? I DID NOT want to argue with her so i just paid so we could get the hell out of there. she was only actually nice to us when we were leaving. This was an awful experience and we will NEVER be back. the management needs a SERIOUS attitude check. you should NEVER treat customers the way she treated us. just disgusting.

Anggie Ramirez

DO NOT to go from this location! Portions and presentation look terrible and the food did not look like it was only 20 mins old (the drive to my house). Both the cheese curds and onion rings were $7 each, does the pic look worth $7 to you? Absolutely not! What a shame BWW!

Morgan Fairbrother

Don’t order from this restaurant for Door Dash! Ordered on boneless wings on a Thursday, and the BOGO policy was not honored. What a shame. Also, my wedges look like someone enjoyed half of them. Will not eat this food. Completely disgusted.

Nicholas Garber

Ordered for the Super Bowl night. Not only were they backed up. They weren’t organized at all. Waited an hour and a half for food I ordered an hour before I showed up. Absolutely terrible management on their part. I don’t blame the employees I blame the lack of management. Not once during my 1.5 hour wait did I see a single manager come over and try to help the situation. They threw away hundreds and hundreds of dollars In food right in front of us because people were canceling.