Subway

Christopher Schnetz

I’ve never waited in subway as long as I did today. I had a family of 4 in front of me, their food was already just about done, yet I still waited 20 minutes for the employees to finish making sandwiches. The absolute worst part is the man working the register and finishing sandwich making, didn’t change his gloves after making the family’s food and checking them out. Used the same gloves that touched all of their food and toppings(mind you I am allergic to 2 subway items) the filthy computer, and continue to finish my sandwich putting his dirty gloves all over it… I am a past subway employee and it is MANDATORY you change gloves in between all customers.

7Susanna

WORST EXPERIENCE EVER. Order 3 -12" sandwiches plus sides. Ordered on app with curbside pickup. 1. Called when I was on my way, OUT OF BACON. I subbed pepperoni for 2 sandwiches. At least this wasn't a surprise. 2. Got sweet tea, ordered UNSWEET, 3. 2 sandwiches were missing cheese. 4. Missing bag of chips. 5. Turkey, bacon , guacamole sandwich had subbed pepperoni, MISSING GUACAMOLE. 6. Ordered less dressing on one and it was DROWNING in mustard. 7. Cheese missing on BLT and Turk/Bac/Guac.. 8. Two other sandwiches drowning in dressing. So much sirachi that my kids wouldn't eat eat. And they love spicy usually. 8. Ordered cookies but they weren't ready when we got there so we waited. They were a crumbled mess by the time we got home. I could see from outside the girl working had her mask under her nose. The guy that brought our food had his around his neck. Not a deal for most people but it dang sure is for me. And we were the ONLY CUSTOMERS THERE.

Fred Galbraith

This is a toasted sandwich"new club sandwich", when I called about all 3 the manager said ma'am I toasted all 3 myself! So I just hung up. Blaming the customer is definitely not the best way to go! It's always something, no ranch no mayo no bread!

starr cortez

This has been the 3rd time I’ve gone mid-day and they have NOTHING! Really such a disappointment.

Jonathan Hernandez

They had no pepperoni no col cut not tomatoes no onions no fresh lettuce no cookies and to top it off no ice and rude and Victoria on the phone in the back don't greet you and it was only 930

Destiny Vasquez

I have ordered many orders with subway. I continue to give this business the benefit of a doubt every time. I feel so bad for the employees because they always get the short end of the stick. The fountain island is always filthy, the bathroom always stinks, they almost always are short of something whether it’s cookies or vegetables and bread. This is a never ending cycle with this business. It’s understandable as to why they have a high turn over rate with employees. Today I ordered 2 meals without drinks and the young man gave us the sandwiches with no bags as usual “ they are out of stock like everything else” he had no contact information for the manager one sandwich fell apart and I did not get my chips. The service was very poor and I do feel that Adrian is not to blame he was doing the best that he could with what he had. I believe that corporate needs to step in and clean up this place.

Zoe Ley

It’s so bad. Why is it so bad? The kid told me he didn’t have mustard but had packets and then proceeded to give me a comical amount of mustard packets, like probably 20. He also asked me if I wanted ham after dangling it over the front of the make table like it was the nastiest thing he’s handled. The make table was sooooo dirty and the bread actually cut the roof of my mouth. Praying to my lord and savior I don’t get food poisoning, I was hungry and well.. this town doesn’t have much

Marlena H.

Stopped here before heading to Lubbock. The lady who served us was super nice. Great customer service, only thing that bothered me is that she helped the man before me, handling cash… while wearing a left glove. When she came to make my wrap… she only put a glove on the right hand and used same glove as she touched the last persons money with!!!! And when she was done handling our transaction she did the same with the teen boys that came in after us. Change out both gloves!!!!

Carmen Neely

Placed an online order. 2 subs and 4 cookies. They didn’t have tuna so had to wait and reorder another kind when we got there. One of the cookies was replaced with another kind because they were out of all cookies and didn’t have what we ordered. Out of tuna. No ice. No napkins. The bathroom had the nastiest seat I’ve seen in a while. Scratched and stained and dirty. So gross. Air conditioner was buzzing. Rough store.

Mandie Johnston

To the younger lady working there. You work in customer service you need to know customer service. Show respect and stop acting so put out and making all the customer repeat themselves 5 times before you finally listen to them. Also please when someone is ordering make sure you ask the question is that all???? If you don’t like your job and can’t respect people then please do is all a favor and just stay home. Those they are up beat people don’t want to be sucked in your bad attitude.