McDonald's
Burger · Lockhart
Sobre McDonald's
En McDonald's Lockhart, te damos la bienvenida a un espacio familiar y acogedor donde disfrutar de los sabores clásicos que te encantan. Desde nuestras icónicas hamburguesas hasta nuestras crujientes patatas fritas, cada bocado está pensado para ofrecerte una experiencia rápida y deliciosa. ¡Visítan...
En McDonald's Lockhart, te damos la bienvenida a un espacio familiar y acogedor donde disfrutar de los sabores clásicos que te encantan. Desde nuestras icónicas hamburguesas hasta nuestras crujientes patatas fritas, cada bocado está pensado para ofrecerte una experiencia rápida y deliciosa. ¡Visítanos y descubre por qué seguimos siendo un lugar de encuentro para todos!
O que dizem os clientes de McDonald's
Lockhart McDonald's receives mixed reviews. Many praise the fast service, hot food, and friendly staff, especially during the morning and lunch shifts. Common complaints include order inaccuracies, cold fries, and issues with the self-service kiosks and post-remodel condiment access.
Pratos populares
Ideal para
Tip: Morning crew provides the best service. Order ahead online for faster service.
Services
O que ver nas proximidades
Dados de Wikidata
Perguntas frequentes sobre McDonald's
Avaliações de McDonald's Lockhart
The service was very fast there was a lady sweeping but she stopped after doing about a fourth of them n left the rest dirty other than that the experience was good
Like thier Big Brkfst. Fast service , we dined in and they delivered our brkfst with a smile.
Even though my McDouble was not hot (luke warm and on the warming bin too long), KIM at the cashier-window gets 5 stars girls with her positive and friendly attitude and big smile.
As always McDonald's is quick and tasty. This restaurant was clean and the cookies were warm. Wish they had oatmeal but chocolate chip was all they had.
There where good flowers and they smelled good and they had great views to take pictures
Very clean places and good ice cream
What's to know? And that's a great thing! You know what to expect. You know what the food is like. You know the service. This location will satisfy you! The kids like this place. There is not a playscape at this location. This McDonald's was reworked recently and is very nice. The food is consistent, you get exactly what you'd expect. This location has the electronic ordering board. I have mixed feelings with this move. You get accurate orders, you see all the options but I miss the human interaction. I wonder how this affects the staffing of the store. To things to note about the boards. First, you have to get your own cups. They are near the cash registers. Second, the boards are dirty. Germs, bacteria, organic detritus all over. The screens are cleaned on a regular basis according to corporate McDonald's.
This needed to be a stess free and quick stop since we were on a road trip from Austin headed to Corpus Christi TX. Welk we made the bestest of choices. Staff was fast , friendly and outstanding. Food was hot, coffee just right and we were in and out with food in hand and back on the road we went. We plan on visiting again. Go by and try it out.
We needed some fast food on our drive home from Lockhart to Austin. The young lady at the ordering speaker was lovely. She apologized for the wait and had excellent manners. We ordered hash browns, sausage egg and biscuits with a large coffee! Hit the spot. I warmed up my biscuit for breakfast and it was delicious!
I always receive good customer service here, especially the youth working here, theyre always so polite and well mannered, food is made well and they have the best hot Machiato coffee!
I usually don't eat McDonald's, but I stopped in with my wife as we drove through Lockhart. I ordered the Homestyle burger and they fixed it just like I wanted. Fresh lettuce, onions and tomatoes. We saw employees constantly disinfecting the tables as they became available. The service was great. They even greeted our service dog, Xena.
Great McDonald's. Drive through is common knowledge to be packed dueing peak meal times. However, it's a speedy process with the 2 lanes. Dine is is great too! A lot has changed, so: Self checkout No soft drink refill No more tvs It's meant for a quick come and go vibe. Plenty parking, however, parking by drive-through, can cause a pickled situation.
Great experience this time, most of the mcdonald's are perfect.Most of the time
I have really enjoyed the burgers. I've always had the Big Mac. Some of the best fries. It's really nice that McDonald's has discounts. So that you always pay less than $10 on food. A big Mac meal (Big Mac, med fries, med drink) will cost less than $7!
Stopped for coffee and orange juice. The girl at the counter was kind and courteous. Coffee was hot orange juice was cold.
I always order the chicken nuggets meal. The nuggets are always fresh and the french fries 🍟 😋 are nice hot and FRESH! The McDonald's in Lockhart is the Very Best McDonald's I have ever ❤ had. Thank you for always giving us the most courteous employees. I'm on my way over Right Now.
McDonald's is always consistent and reliable. Any items I have ordered always reflect the quality and uniformity that you should expect. All the locations I have visited are very much alike. Can't go wrong with this fast food company.
Very nice and patient person taking our order in the drive thru! They had our large order fast AND correct! The fries were SUPER fresh!
The service is AWESOME!! The young man in the front was great & gave us great customer service.
I tried the new Big Arch cheeseburger. It was good. Different from a double quarter pounder. The sauce was very good.
Lockhart McDonald's was working hard today! They had lunch rush moving fast, smooth, and food was hot and fresh! Really appreciate how upbeat everyone was and really appreciate the crew cooking the food. Haven't had hot, crispy fries from a McDonald's in a long time. Saturday lunch crew was great! Thanks!
Have been going to this McDonald's ever since I moved here 8 1/2 years ago. Brett, who works the graveyard shift, is the hardest worker I have ever seen at this restaurant. Give that man a raise ASAP.
I've been enough to know they are a top tier McDonalds. Food is always good and they're fast.
best mcdonald's i've ever been too. so good i've stopped going to my local one in giddings because this location put it to shame. everyone was extremely polite, far beyond what i've come to expect fr…
This is a great McDonalds. If you like McDonalds food, you should be happy with this location. I always order ahead online, and food is usually ready when I get there, and if not it's filled quickly,…
This is a great McDonalds. If you like McDonalds food, you should be happy with this location. I always order ahead online, and food is usually ready when I get there, and if not it's filled quic…
my last 5 meals at this location have all been hot and served quickly, and they don't look at me weird when i ask for a bbq sauce. lockhart has the best mcDs in the area.
It's a McDonald's, what can I say? The employees are terrific though. Fast and friendly.
Everything was ok until a male employee was talking to some customers and while having said conversation was using ugly profanity. There were children eating breakfast with their parents! It was very disturbing.
This McDonald's has a very friendly staff. The girl that works at the front is polite, helpful and attentive. Food was fresh, hot and my order was ready fast. Clean tables and floors. But the restrooms not so clean! Thats why I give them 4 stars.
They were in the weeds, backed up almost to the street. But they really knocked everything out quickly, less than 10 I'm line. And the food was good and hot. Nice work y'all.
I would love to give 4 stars but, some time the food has been there a very long time, or is hard, or dry. The buster sits or highchair not clean, there are a lot of thing that they can do to maintain the place more clean. Also the restroom, I just wouldn't use them. But I live the Mongolian grill, always cooked to perfection. And the sushi really good.
Rarely have any issues with any orders here and in the morning I'll pay at the first window and my food will be ready by the time I get to the second
Lunch was fresh.. was a little busy. Wife wasn't too happy that there was only one working stall in restroom.
The service here besides morning crew (y'all rock!!) sucks especially evening crew. 95% of the time I order a double cheeseburger no pickles and no mustard I somehow manage to not receive onions on…
The service here besides morning crew (y'all rock!!) sucks especially evening crew. 95% of the time I order a double cheeseburger no pickles and no mustard I somehow manage to not receive onions …
I come here pretty often because I am quite the fast food addict, but the last about 15 times I've came here, it's been not very good. The chicken nuggets have an abnormal amount of fat in them, wh…
Thank you to the guys working the windows I messed up ordering on the app and they still accommodated me and delivered it promptly!
Had to wait 13 minutes while they cleaned the cappuccino machine. We both thought they would've offered something (like a free refill on the black coffee we also bought) but nothing. Why clean that at 445 pm & not before close? Cappuccino was good though.
Drive thru takes so long and regardless of order pulled up to lane 1 or 2 they take orders as they want to. I've had been sitting in 1 lane and nobody was working it, person handling it went on break and didnt give to someone else to take orders for that lane. Luckily nobody else was behind me because I had to back out of that lane and move to the next which is when I was told what happened. Seems like common sense to hand off to someone but I guess not.
Most of the time the food is fresh and good especially if you eat in. However, i do advise that if you go through the drive thru you check your change and CHECK YOUR ORDER. It has been at least 3 times that my order is missing an item. I usually check the order but most of the time im in a rush and so are the workers(i mean it is fast food) so i assume everything is right, then it sucks when it isnt. so just doublecheck.
Plenty of workers and they werent very busy. One person was taking orders and cleaning the lobby. Arasely was very nice and took our order she was also the only one cleaning while the others were hanging out in the back she was very postive and nice to other visitors. If it had not been for her this store would have gotten a 1 or 2 star rating. For hanging out and having plenty of time to cook my food seeing as i was the only customer at the time. My chicken burger was not very fresh my cheesburger did not taste fully cooked. My fries were ok but not fresh either.
Not one of the best McDonald's. One day they didn't have change for a $20. The other day there was no A/C so it was sweltering hot. Few of the front staff seem trained well and don't last long employment wise. Food was the same as any McDonald's, but that's it.
I went during an off busy time. Service was pretty fast, they have messed up my orders on the past but nobody is perfect.
All I gotta say is "check your bag" before you leave. I'm always missing something anytime I go to this location lol just be sure to check before you leave. 👍
The food is always good but this is without a doubt the slowest service I’ve ever received in or at a McDonald’s anywhere in Texas.
My sister and I stopped here this morning to get a Carmel macchiato, and a sausage, egg, and cheese, biscuit. We’ve never had problems with out orders in the past, but this time we’re a little disappointed. There was way to much cream in my coffee, and my sisters sandwich tasted like bleach. I don’t know if they set the sandwich down while cleaning, or what. Just thought I’d leave this here.
The service was much better this time around, although the food was all bland and tasteless. The French fries that McDonald's is famous for were also tasteless, and only lukewarm. Although the overall experience was improved, this McDonald's is still one that I probably won't revisit unless I just happen to be in the area with my children.
Hi!! This is the second time that I have ordered two breakfast sandwiches, two hash browns and two cokes without ice. Two times I found only one hash brown…it would be nice to have your employees double check there responsibilities… Thank you
The lady working the drive through was like trying to play games and act like she couldn't hear me but I knew she could and she'd just answer me extremely late. I found her rude&short and was ultimately very disappointed with the overall service.
Okay food good service.
Super busy during spring break, but good service otherwise. Just wish they wouldn't take orders if they can't fulfill them within say 20 minutes? It's supposed to be fast food. I'd rather be told not to order or I can't order, then order and then have to wait for 30 minutes for my "fast food"
Constanly messing up orders. It's so annoying. I order my burger without pickles and there's pickles, I tell them I want a dr pepper and get sprite. I order a nuggets and get a fish fillet. Please fix your crew.
Fast food had to wait a long time
Family and I came around 110 pm and had to wait over 15 min for our order 1/2 the fries were cold and chicken nuggets stale. Restroom dirty and tables sticky. asked for takeout and received order to dine in.. so had to bag items ourself. missing sauces and super surprised since it wasn’t that busy in the restaurant.
I'll been there many times. Like 98% of the time they always get you order wrong. I don't know if there is because there is always young people working there or anything else. But they are always wrong. We used to love this place 😪
Came here to eat during night hours. The food was good. The service was okay. We used the touchscreen panels to order our food. Ordered one of their new chicken sandwiches but they ended up giving us the burger version of it. Overheard some other customer having issues with there meals but it is what to expect since it was 12 midnight and low staff. The lobby was clean. Overall good experience aside from the sandwich mistake.
Ice cream machine is NEVER running! They need to hire one person to just run that machine day and night because they run away people who only want their vegan ice cream. I don't want your chicken nuggets, hamburgers, or dry chicken sandwiches. Just ice cream. Driving away. Thank you!!
Bad.. never ever do they get order's correct. Not much you can do about it living 30 mins. out of town except call to correct and then try to get back in a few days to argue with someone else to try and get the items from previous visit reimbursed or renewed..
The meal was doomed from the start: Two panels of the inside menu are blank- I was told the head honcho doesn't want to fix the unappetizing black and broken display, that lack of salads or anything attempting to be a vegetable. The coffee was tasty and overpriced. The next time I'm hungry in the early a.m. I think I will chew off my arm and snack on it- might be as impressive as my last meal at this eatery.
Took my son out to grab a burger 🍔 and fries 🍟#combo and also ordered a 10 piece nuggets with fries 🍟 meal #combo. As I placed my order in they never ask if it was for din in or take out ? Which our food was in a bag. We din in and ate food was cold sorta warm and the lobby was dirty.
Probably the WORST McDonald’s I’ve been to in the US. Teenage kids that do t have a freaking clue what they’re doing or how to cook. Got the $8.99 McNugget bundle, the chicken was raw, there were pieces stuck together and the batter was uncooked. The fries were good. Brought back and was given attitude by a stupid kid and I asked for my money back.
They mess up our orders a lot and they take forever quite often too. Also a manager called me cute. He was like 30 and I was barely 17. Not awesome
Foods good. But they are professionals when it comes to being able to ignore you. Don't waist your time going into the remodeled inside. The seats are made for young kids. All the seats hit you in the middle of your back. This is not good for older people. Even if you want water you have to beat on the counter so someone will help you. They have two ways out and only one garbage. McDonald's has out done themselves. So many people were waiting on their food, they were having to get out of their cars and come in just to get cold food. The workers that clean the inside are doing a good job as always.
They constantly get my order wrong. Often they ignore you. I went and they fore the bbq sauce for the chicken. I went to the counter and asked. Ignored. I said excuse me and finally the girl who looked like a swing manager said wait. She'd be with me in a minute. Rudely!!. When I worked customer service, I was taught to acknowledge the customer right away and just say " I will be you in a minute". NOT ignore them!!!! They now have new people. A couple of the girls are nice and friendly.
My grandson and I went through the drive-thru we waited in a very long line then we placed our order for a happy meal with chicken nuggets and one double cheeseburger and my grandson wanted barbecue sauce with his nuggets. So we picked up our order I pulled ahead and we went on we got to the house (around the corner) opened our bag There was no barbecue sauce for my grandson, and the double cheeseburger that I just ordered the bun was hard as a rock the meat was cold ! Now mind you I had sat in line for quite a while so they had to be making food? So how in the world Did I get a cold hamburger with a hard bun? The service was great the food was terrible. And trying to get in and out of there they really careful!
Just took to long to get orders. Went with friends and my order was ready after 20 minutes and one of my friend’s order eas ready after 30 minutes. I’d like to believe this was because drive thru was very busy, only becuase we were the only ones eating inside. Came in around 9pm.
McKinney restaurants (profanity removed)ing suck staff make u wait 10 minutes before acknowledging you at the order stand don't come here
McKinney restaurants (profanity removed)ing suck staff make u wait 10 minutes before acknowledging you at the order stand don't come here
McKinney restaurants (profanity removed)ing suck staff make u wait 10 minutes before acknowledging you at the order stand don't come here
Food was good\nCustomer service is mid\nWhat really made this experience suck was the remodel, you can't get your own condiments anymore, and you can't get your own drinks anymore, remodel makes it…
food was good\nCustomer service is mid\nWhat really made this experience suck was the remodel, you can't get your own condiments anymore, and you can't get your own drinks anymore, remodel makes it…
Food was good\nCustomer service is mid\nWhat really made this experience suck was the remodel, you can't get your own condiments anymore, and you can't get your own drinks anymore, remodel makes it…
The GM needs to train his employees to\n1. Get the order right every time! And FIRST time thru drive through line. \n2. Give ONLY hot food .... Like burgers, sandwiches and FRIES!\n3. Give refunds …
I placed my order paid then when they gave me my food they forgot my large cup of ice the girl ask me to go to the next window and she will bring it to me so I'm waiting and she forget about me so …
They messed up my order by not giving me a 2 plan cheeseburger and changed it to 2 Double cheeseburger. They also didn't give me bbq sauce with my 10 peices chicken nuggets when I literally told the worker nicely to give me bbq sauces but completely ignored me. They need to clear there ears and pay very close attention on the order.
I give this location 0 stars, we have been waiting in line for about 1 hour now, we just came to get a happy meal for our son employees are extremely rude one of the slowest locations ever don’t waste your time
They hire little kids that have no home raising or respect for themselves or their work. Food is always cold. No bueno
I just went in there to eat and decided to go to the restroom first. The restroom smells so bad. I can’t even stand to stay in there to go to the restroom. Much less Eaton there now. This was not a person before me kind of smell this is a call plumber smell.
The non-fat mocha I got yesterday at 9:45 am tasted disgusting. They're not cheap, and I threw 3/4 of it away. It was so bad, I think the experience has put me off McD's mocha, which sucks because I loved them.
The lady was rude. And made me and my children feel like we were not valued customers.
The worst experience, staff is horrible, they made us pay for 2 extra drinks after we had already paid in total for everything. I saw a staff member pick his nose. The shakes were to runny, and we waiting for a good 30-45 min. I will never eat here again.
I asked for orange juice and they gave me orange water or it was just colored water because it had no flavor.
We ordered our food 2 McDoubles and a chicken sandwich meal and 2 hot fudge Sundaes we got to the window got our sundaes and were told to pull up to the next window and they would give us our food . We waited at the window for 15 minutes and no one ever came , cars behind us were all getting their food. We had to call the store and tell them we were still waiting . They had completely no idea what to do they didn't even know what we ordered . And to top it all off this is the second time at the same location this happens. And the Food was not correct we got was old and dry I have been eating McDonald's for 25 years and this was by far the worst experience I have had .
Uneducated, rude staff that always gets orders wrong. Food is always cold. There's a reason why this location has a 3 star review. Garbage place.
I was traveling home and stopped here for lunch at 11 am. I ordered the #3 meal (double quarter pounder). They confirmed that I ordered a breakfast meal and told me that there were no fountain drinks. I corrected them and asked what they had available to drink. One of the options was iced tea, so I ordered that. When I arrived at pickup window #1, I was told that they were out of tea. I asked for a refund on the drink. They told me to move up to pickup window #2. I waited while they served 10 vehicles and received no help. I then opened the pickup window and yelled for someone to come to the window. I explained that I wanted my meal and a receipt for the drink refund. She came back with the food, but there was no receipt. I asked again for the refund. She left, and several minutes later, someone else came to the window with a dollar and some change to refund my drink. I'm guessing that initially, they figured I would leave with my food and no drink or refund.
DRIVE-THRU IF YOU DARE! So this is my second review of this shitshow but this time I tracked my orders over a span of 3 months. I stopped by 10 times and 7 of those time they forgot food. Including entire meals and completely wrong food orders. Charging for extras and add-ons but not getting them. Asking for gift cards and being told they don't sell them but still getting them after asking to speak to someone else. Almost never getting a receipt. They even THREATEN to call the cops for not pulling forward while waiting for a receipt. Management is clearly a joke.
I had said it was good 5 years a go as of today I take it back 12-09-23 10:27pm cashier guy seems doing things with attitude and not nice at all took to long to attend me just because he was chilling with his friends. If I go back and his the one to take my order I rather go somewhere else
The young guy that's in charge in the morning today is the worse to be in charge. I put in a order and he didn't hear me say hashbrown. Then he wants to charge me again for another one. Every time I come here, i hate to see him. Folks need to learn there jib and say goodmorning and have a nice day. He's not a peoples person. I don't know why he works at a place where you have to talk to people... TODAY WAS THE WORSE! If I come back and he's at the front I will leave!
Ordered 2 large coffees to go. Discovered later they were only about half full. What a ripoff. Slowest McDonald's I've ever been to.
I ordered using the app for convenience. Pulled up to the window, not another car in sight. They parked me saying "we're waiting on your food". You would think it would be hot, right? WRONG!! COLD fries, warm burger, warm nuggets. NOTHING hot. NOTHING FRESH!!
GEROMARA “suppose manager” 1/26/2025 10:20 AM…..instead of an ice coffee we got iced milk, we ordered black coffee cuz they never get the creams and sugar right. She told us to go to the next window just to wait for 2 creams and 4 splendas and of course they took forever. We eventually left. Called to file a complaint to that GEROMARA and it’s obvious that she didn’t care cuz she was quiet the whole time. 1st McDonald’s that has continuous horrible service. I’m glad I’m moving city and don’t have to deal with this horrifying service. They treat you like you asking for free food. I feel bad for others that don’t know how to defend themselves just to avoid an argument. But that’s not fair, we all have a job to care for and when we are customers we simply want what you are already getting paid to serve period!!!!
Never in my life, have I ever been given a raw burger. Very disgusting and disappointed. And majority of the employees there seem to have an attitude as well.
This is towards whoever works near night around 9pm. They are really slow. Like really slow (30 minutes in drive thru). I got through the line and ordered a 20 pc chicken nugget and a pumpkin pie. I got up there i paid. I checked my food — they gave me no pumpkin pie. I was told to go around and wait again. This time i used my 99 cent deal for iced coffee to get a iced coffee instead as they were hesitant. After a 20 minute wait i got up there again. They tell me their register is down i cant pay for anything. Thats fine, i ordered a pie and didnt get anything and no one told me there was none. They tell me, pull forward to next window. I get there i explain again. The kid at the window is hesitant and turns around to ask his manager. Im like come on dude.. the pies are $1.58 and i used a $0.99 coffee deal to just get a coffee instead so im paying extra for nothing and you still hesitate to give me it after handing me my meal and not even informing me about no pies.. Tl;dr there was no pumpkin pies, but i paid for it, they never gave me it and never informed me, and had to wait 50 minutes in line for them to hesitate over giving me a free 99 cent coffee in replacement of the pie i paid for. Morning crew is not this bad.
They Don't Participate in Advertised Specials..Worst Fries of ANY Fast food. Size of pencil and turn into Weapons in less than 2 min. When Cold !!!
Given cheeseburger when I ordered a quarter pounder with cheese. Did not find out until I got back to my house 3 miles away. This was intentional, too. Called corporate office to complain about how I was treated by staff.
She is as ugly as she looks ! The worst customer service and they rush there customers to order!! KEEP AWAY FROM THIS LADY, she always has an attitude I’m a correctional officer and I stop by here often and she’s disrespectful and don’t deserve her job. She threw my receipt and slammed the window.
The service is typically good, but lately, they've been slipping. The staff were being rude. I ordered my food, paid, and noticed they gave me an extra drink but forgot my fries. I understand mistakes happen, but their attitude was unnecessary. The cashier said they’d have to refund me and then charge me for the fries, which was fine, but she took the Sprite back and handed me the fries. The whole time, she had a bad attitude, and they were all laughing with each other. From ordering to receiving my food, it was unprofessional and showed a complete lack of customer service.
Went there today 05/03/2025 at about 1pm for chicjen nuggets meal with a coke. Bbq sauce. Waited 20 minutes in the drive thru as it was super crowded. Cant hear the gal taking the order due to noise and crappy speaker. Then when I got my food the kid was busy as well and finally got on my way. Get down the road and the fries tasted like they were cooked with fish oil. Finally for to my mcnuggets. They were ok but sure wished zi had some bbq sauce to eat them with. Ugh. Dry mcnuggets The coke was good. The napkin was good. That is about all that was good in the sack. It went in the trash
I was eating my lunch when I was half way done I found a long hair in my sandwich, it was disgusting I had to spit it out and couldn’t finish my other food in case there was another hair. I called to see if I could get a refund but they wouldn’t unless I bring the sandwich why should I bring it back. I told the manager to make sure everyone hair is up she said HER hair was up but didn’t mention others Hair should be in a tight bun not a ponytail if you are in the kitchen. I know there was lots more hair today at McDonald’s.
Got the air land and sea, they charge you full price for everything individually which comes out to almost 13$, if you order everything individually through the app it comes out to less then 6$, you also must assemble it yourself which defeates the purpose... the real hack is ordering the coupon deal buy 1 get 1 free from the app, get the big Mac and get the filet o fish as the free, add a hot n spicy comes out to less then 6$, if you order in store, get a mcdouble add bigmac sauce and add a hot n spicy patty and filet o fish patty, less then 5$.
I had a horrible experience at this location. I placed a pick up order for breakfast. I sat in line for 20 minutes they confirmed my order waited another 10 minutes and by the time that I reached the window they asked me to pull forward and wait for a bit more. Finally a worker came out to tell me that my order had been cancelled because I had not arrived in time for breakfast. I told her they could’ve at least let me know when they confirm the order instead of having me wait another 10 minutes in line. This was a complete waste of Time. I went across the street and was able to get a meal in less than five minutes. Needless to say, I will not be returning to That location.
I normally try to not leave a bad review but this McDonald’s just needed one bad. Rushed at the drive through, order completely wrong, then fixed but rushed where I couldn’t even add the last things so as I pulled up to the pay window I stated nicely over and over so sorry I need to add more, first I fixed the drink because it was still wrong, then I requested a double cheeseburger with extra onions and extra ketchup, and a hot n spicy with a extra chicken patty. Then as we get home and open the food we noticed that they had the audacity to put our chicken patty with our burger on purpose. All in all this place needs to get some well TLC.
My husband and I came in for lunch, ordered at the kiosk, picked up our table number, and sat down. It was busy, so we expected a delay. However, we watched several customers receive their food, eat, and leave while we continued waiting. The employee delivering food passed our table multiple times, clearly saw our number, yet never checked on us or asked if we had received our order. After waiting 25 minutes, my husband went to the counter, and our food was handed to him with no explanation. When he returned to the table, we realized the food was cold. We went back to the counter and were met by the manager, who looked at the employee and said, “I put this food here a long time ago,” in a rude tone. Instead of offering a fresh order, our sandwiches were microwaved and only the fries were replaced. I understand being busy, but the complete lack of communication, acknowledgment, or apology from both the staff and the manager is unacceptable. A simple apology and effort to make the situation right would have gone a long way. This was by far the worst experience we’ve had at this location. Leadership sets the tone, and when the manager treats the situation this way, it explains why the employees don’t take initiative either.
I wanted to share some feedback from our visit today. When we arrived, the women’s restroom clearly needed attention—there was no toilet paper or hand soap, and only one stall was available (which has been the case for weeks). Unfortunately, it still wasn’t serviced at any point during our meal. When I tried to use it before leaving, an employee was in the restroom, still with no soap or toilet paper available. Additionally, the orange juice tasted extremely diluted, almost like water. I just wanted to bring this to your attention so it can be addressed. Thank you.
Haven't gotten a burger here in years. Now I remember why. Got a quarter pound it was awful. Ketchup leaked out everywhere. The pattie was old and dried out on the upside. I never have to worry about wasting money here ever again
Someone needs to teach the entire staff how to do promos for happy meals. Somehow I am getting the same toy three different days with no stickers without the apple slices and milk being what the promo says. Aside from that the employees won't even fix the problem because they are the ones taking everything before the customers can even buy it. The service is bad the food is usually wrong but now can't even go here for promo stuff like what's the point of this location then??
The manager had an attitude cause in how they messed up on order all she had to do is give me fresh fries for three order simple fix but no .I was standing there waiting on her. For 30 minutes.my food got cold. Manager need to fix their attitude this happened 8 pm on 8/12/25
Stopped by for supper around 6 pm on a Saturday while traveling. Ordered four happy meals and that’s how much fries was in each container. If we had had time to go back we would have. The happy meal burgers were all ordered with extra pickles. That’s not extra pickles. The nuggets were far from fresh. Of three chicken burgers the only ones that were not stale were the ones ordered with extra sauce. There is no drink machines so when you place your order for fountain drinks you have to tell them what you want after placing your order at the kiosk. She was patient with our kids trying to decide while talking over each other so 5 stars for her service but the food quality and quantity was super poor.
We went through the drive thru on 6-21-2025 @5:43 p.m. the worst fries we've ever had at a McDonalds they were chewy n hard not fresh, no ice at all and the coke was flat. We had to wait and the girl acted like she was inconvenienced because we weren't pulled up enough hence a vehicle being in front of us so we couldn't. During the day we've went and food is hot and fresh , night shift needs to take cues from the day shift workers.
No matter what time of day i come here, they never fully cook their mcgriddles. You get random pockets of unmelted syrup in every other bite. If I go back and complain they can make it correctly, which is even more frustrating bc j know they can do it right if they wanted to. This is the fifth time I've come here and the fifth time I've been disappointed in both service and quality. Never again.
Faça login para deixar uma avaliação
EntrarRemova anúncios e gerencie seu menu
Explore sua área
19 Fotos
Explore as fotos de McDonald's
Informações sobre McDonald's
Como chegar
1330 S Colorado St, Lockhart, TX 78644
Destaques
Serviços
Opções de refeição
Info Restaurante
Comodidades
O Bairro
Localização
1330 S Colorado St, Lockhart, TX 78644
📍 Explorar o Bairro
historic place in Lockhart, Caldwell County, Texas
Jogos
🎮 Ganha Pontos Enquanto Exploras!
Joga Find Me e troca pontos por descontos em McDonald's e outros restaurantes
Ganha Pontos em McDonald's!
Joga Find Me e troca recompensas aqui
Ganha pontos extra e troca-os por recompensas de McDonald's
🏆 Recompensas de McDonald's
Desconto 10%
Em McDonald's
Aperitivo Grátis
Na tua próxima visita
Mesa VIP
Experiência premium
para trocar recompensas e ganhar pontos
📋 Como funcionam as recompensas?
Joga Find Me
Cada 100 pontos de score = 1 ponto de recompensa
Acumula Pontos
Os workers ganham 2x pontos por partida
Troca Recompensas
Descontos, comida grátis e experiências VIP
É seu? Reivindique GRÁTIS!
Remova anúncios e gerencie seu menu