Mr X

On today's menu... their signature Steak Burrito and Tacos. 3.5 at best. Starting with chips that were warm, light, and tasted really good to a sauce that truly made you drink due to the salt. The burrito came out looking great and hot. However, the texture of the steak was a huge letdown. The steak had good grilled flavor, and that's where it stopped satisfying you. The tacos did a better job with taste and quality. The atmosphere feels more Cracker Barrel not TexMex and the music was 60,70, and 80s. Enjoy, cheers

+2

EastTx Girl83

Look I love a Chuys I really do but what is up with the one bowl of salsa for two people. Look germs are real and I don’t like sharing. I’ll pay more for my own separate bowl if necessary. My food was good here but the service was AWFUL and it took FOREVER for our food to come out. It kind of ruined the experience for my daughter who had never ate at a Chuys before. I’ll try y’all again when y’all have been open longer and I hope my service is way better than it was this time.

Marie Mumaugh

Food was great, service was kinda slow. I would have given a 5 star rating but since our waitress did what she didn't we weren't very happy!!! After we finished our meal up and I was paying for our meals and I informed our server I needed change back she said okay and walked off we waited for the change when she returned with my change. She returned to our table and told me her is your change ma'am I said thank you then my husband I was talking about the amount of tip we should leave like we always do then I went to count my change to realize our server took it upon herself to take out what she wanted to and only give me some of my change back. We were not pleased with that at all, why would you think it would be okay to take your tip out of there and think I wouldn't count my change? I hope the manager sees this and reaches out to me cause that was not appropriate at all no one should take upon their self to take what you want from someone's change and think your going to double dip on tipping. Shame on you I know times are tough but that was very rude.

Howard Castleberry

Food was good other than the tea being completely crappy and weak. Wait staff needs better training. 3 people at our table couldn't get a refill for 30 minutes, even though the waitress was there 6 times and was asked for a refill twice. Didn't offer appetizers or green sauce with chips. Had to hound her for that. I don't really understand how you are an adult and not understand what good service looks like. Not sure why anyone would need training on that... Get the order correct and keep chips, sauce and drinks full and you'll make a lot of tip money, it's not hard.

Sondra Stewart-Howard

This place has gone down hill like most do. Poor service, changing recipes, etc. Not once did our waitress check to see if what we got was any good or wanted anything else. The food is on the bland side now and the tortillas do not taste the same. No smiles, acting like they don't want to be there and showing they want tips. We will spend money somewhere else with better food and service.

Stephanie Mounce

Service was okay. Server was very friendly but kept forgetting things (refills, napkins, etc). Outdoor seating was nice. Queso was pretty yum. Food was...bland. Beans are nothing special, rice was really tomato heavy, and enchiladas were pretty bland. My partner also was not impressed with his buritto. Will not be back.

coltocks

Alexis M. Even though our waitress was clearly not busy or tied up, we waited 15 minutes to be acknowledged and receive our drink order. She still managed to get them wrong. We did not receive a single refill in the hour that we were there (with our drinks that were wrong) and had to ask and flag her down to get help each time. Our waitress was clearly in an indifferent mood for some reason that we don’t understand, we were super nice to her and trying to make the best of the situation. Tip reflects service in case we forgot. Service here is usually great! So we hope her day gets better.

Shannon McClellan

Highly disappointed! I was hoping for some decent mexican food and this is definitely not the place for it. Ranch dressing served with chips & honey mustard with taco salad. This was the worst "taco salad" I've ever had. The meat was not even good. Won't waste money here again.

CAM HORN

My husband and I ate here the other the night and the food was not good at all. The waitress catered to who she felt like catering to and wasn't very attentive. My husband ordered the Comida Deluxe got his food and dint get his queso that came with it tried to charge $2.00 for when it suppose to have came with the entree like the menu says. Everything on plate was good except for the rice and taco. The rice wasn't good at all not a so good taste and the meat on the taco taste artificial weird taste. I got the Chuychanga. with queso that they charged $2.00 for Papacitas doesn't even do that. Asked for ground beef but got steak that didn't taste like steak ones again not so good taste and the refried beans were scorched... Very unsatisfied and will not be going back... If you want Chuy's got to Tyler but the BEST one is in DALLAS hands down.. CHUY'S get it together before you lose more customers.

Lynette Smith-Maxie

Went there with my coworkers. I understood that it was Tex-Amex. I would have did better going to Taco Bell. The waiter was great. Ordered a burrito & taco it was basic the burrito could have been better. This was my first time visiting this restaurant. I won’t return & I would recommend only if you like Tex Mex.