Tony P.

Very good. The breading is great, sausage was a miniature version of what I was expecting. Still beats a McDonald's dry biscuit. Definitely not the same as you would get in texas. In texas the jalapeños are in the sausage, not a clump of parts in one end of the cavity with the miniature sausage.

Will Thomas

The food here is always great however when I got back to my job i was missing part of my order so just make sure all is there before you leave. It takes a week to get refund Oh that Korean one was so good ..did not make the photo

Ryan Wood

Well I guess not all Kolache factories are the same it seems. Critisms would be food was cold still out of the microwave when they heat the food. They have more people in the back than the front. Two people up front including the drive thru...... Tables were filthy not one was wiped down..... Also where is the music? So quiet inside all you hear are the workers.

Kelsey Wood

They could definitely use a third person to take orders. Food was good. There was next to nothing for atmosphere. No music. Very quiet.

K

Why did it take the new employee 15 minutes to ring up my order? Can we get some decent on the job training for these employees? Thankfully I wasn’t in a rush this morning but that doesn’t mean waste my time either!

Tracy Antonelli

First visit this morning. We ordered a ham, egg & cheese, a bacon, egg & cheese, a peach, and an apple. They were warmed for us. We thought they were good, but not amazing. We preferred the fruit kolaches over the savory ones. The coffee was hot but tasted burnt, and the soda fountain was down, and we were told only bottle water available for purchase. Overall, we are glad we stopped and gave it a try on this visit to VA Beach, but won’t be a must stop at in the future.

Courtney Jennings

Average food. The filling varies a lot.. so sometimes too much and sometimes mostly bread. Very inconsistent. Should not have drive thru open if only one employee is working.... took over 15 minutes to get my food and I was only 3rd in the line. Will say the employee working had a great attitude though!!

Nicholas Barton

I’m genuinely disappointed with the ongoing lack of availability at this Kolache Factory location. Every visit seems to come with the same excuse — “we’re out” — and it’s incredibly frustrating to stop by only to find they don’t have a proper selection of kolaches, the very thing they’re known for. Consistency and reliability are key to any good bakery or café experience, and unfortunately, this location continues to fall short. It’s a shame because when the kolaches are available, they’re excellent — but it’s becoming harder and harder to actually get them. I truly hope management takes steps to improve their inventory and customer experience because right now, it feels like the Kolache Factory has forgotten the “factory” part of its name

Victoria Noff

We come here every now and then. Never had a bad experience until now. The person taking orders seemed a little lost or overwhelmed while taking orders. She kept taking orders and asking every single drink order if it was a S or L right after having taken the order. We thought maybe just a lot going on and she can’t check the transaction or remember. We come up, ordered,payed. She grabs one item and then comes back and says we are actually out of xyz. We had already paid for our order… she asks if we what something else. We asked if the ham and cheese was the same price as the items we had paid for. She was like ahh yeah it’s just a supplement. We looked at each other bc she did not sound sure lol and look at the board to find the price and it wasn’t the same and bc we order multiple it made some difference in the price. She was already overwhelmed and had had back and forth conversations with other costumers about the veterans deal active duty or retired whatever, so we didn’t want to add on to it. We looked at each other and we agreed “we are not coming back “ Overall just not a good experience. The atmosphere was already off and then our order mess up and lie was not a experience we enjoyed.

Shae Fuller

I purchased food on July 10th (Today) and the food was hard as a brick. I eat from here all the time, almost everyday before I come in to work. However when I called in and talked to the manager she was rude and nasty. Debating with me on how she cooked it so she knows that its right. I wasnt rude and loud with her because thats not my demeanor, however the attitude that I received for my complaint was ridiculous. Like I said I eat here very often and have never had a problem up until today. I didnt want a refund I just wanted the food remade. The food being wrong is the least of my concern, its the attitude of the manager in that establishment. Anytime that she is there the atmosphere is different. Her attitude is disgusting and it shows through her work that she doesn’t want to be there. Proper management in any establishment is important and how you take care of your guests should be TOP PRIORITY.