Travoris Thomas

I will say as another salaried manager in the service industry Phil is one of the best employees I have encountered. Even though our interaction was brief through the drive thru his personality, work ethic and service were as top notch as if I was at a fine-in restaurant. Our food came out hot and timely so speed of service was never a problem. I honestly wish I could find employees to hire of his caliber. Phil’s quality of service should be a standard for anyone you guys hire. Arby’s is fast food but he treated it like a higher end restaurant.

Review Masters

Yesterday, I had the pleasure of visiting Arby's with my family, and it was a fantastic experience! From the moment we walked in, the staff greeted us with a warm welcome, setting the tone for a delightful meal. The service was exceptional—our order was taken promptly, and our food arrived quickly, all while the team maintained a friendly, attentive attitude throughout. We opted for a mix of their signature sandwiches, including the classic Beef 'n Cheddar, which was as delicious as always, with the perfect balance of savory roast beef and melty cheese. The curly fries were crisp and seasoned just right, and the drinks were refreshing. The restaurant itself was clean and well-maintained, offering a comfortable and family-friendly atmosphere. The staff went above and beyond to ensure that we had everything we needed, checking in on us without being intrusive. Overall, this visit to Arby's exceeded our expectations. Great service, tasty food, and a welcoming environment made it a memorable dining experience for my family and me. We’ll definitely be coming back!

george eysrick

quick and easy.. they had 4 roast beef for $10... pretty quick. tasted great... I ate 3 and took 1 home for my son before practice. love arby's but menu prices are kind of high if you don't get a deal...

John Kalma

Very nice and respectful employees here. Food was served quickly, hot and fresh. Nice Playlist on the speakers, as well.

George

Picked up some curly fries at dinner time on a Saturday and was really surprised that it was stale because that should be one of the things that people order all the time. However, the service was surprisingly warm and welcoming. Get the food to match the service and this place will be overflowing with diners.

Kim McCauley

We decided to try the 'Loaded Italian' sandwich tonight. We always say don't order anything but the roast beef or you'll be disappointed. That's because we love the roast beef and Arby's sauce. The ads made us really want this....Boy were we disappointed...... Not only was it not loaded, it also did not taste good.. looked nothing like the picture.. that's to be expected in most cases but this was to the extreme that I couldn't tell if there was anything in the bread at all until I opened it.. very disappointing. Don't order it or make sure you look at it before you leave if ordering to go! $20 down the drain....

Phyletic Systems

menu picture vs what I actually got. Paid for steak , got garbage

Sam Blumen

Nasty and nasty steak nuggets. Smell bad and are microwaved to inedible residue. $5.89 for something I wouldn’t give to my dog!!! How could you call this “meat”?!? Technically it may be “meat” but certainly not appropriate for human consumption!

Michael Featherston

I can always rate the food amazing but not today cuz I didn't even get to have a chance to order it went through the drive-thru as of 1:00 this afternoon it was not greeted on the intercom very nicely at all that's what made me drive off. You think that you would when you're working for a company you.You would be like Hi my name is blank thanks for coming to Arby's how may I take your order or something along those lines no. I get! YOU READY? Not how may I help you or are you ready or anything like that no attitude you ready?? So I drove off this place has went downhill ever since I lived in Allen but I don't live here now I was stopping by and thought maybe It had changed but clearly it has not I see why you have a lot of one Stars if I could give you a zero I would. Management needs to do better with their employees. Companies nowadays just does not care about customer service and care who they hire because if they did they would have energetic people who love their job if you don't love your job it's a good possibility you should find another one.

Tamii

We come here all the time cause and usually have no issues but today showed me I shouldn't return. At 10:05am on 9/6 we walked up to the front door and there was a dead bird right in front of the door we scooted it away but the door was locked. OK fine we go through the drive through a guy answered. We told him about the bird and ordered our food. We were met with silence. Knocked on the windows. No one. Went back through the drive though. Nothing. If you can't open on time open at 11 like all the other sandwich places.

B L

I have ordered the fish sandwich twice in the past few days and both times it was barely warm and almost cold, even when I ordered during lunch time at noon. Fries were also cold. It seems like they are just frying large batches beforehand and letting them sit out for a while. I’ve ordered the fish sandwich during Lent last year and it was always fresh and hot, so I’m not sure what is happening this time around

walksfarwolf

The food is fine, what was available, which was not the full menu. But if not for the "We are open" sign this store looks abandoned. The filthy windows. Dead and out of control landscaping, dull paint and torn up parking lot. Not a appealing place to get something to eat. Sad.