Doug Caldwell

Great meals for two when one is free. Birthday girl got free medium size sandwich as loyalty club member. Menu same as other locations in Collin county but first time here for a change. Used app on phone due to helpful staff member to get discount. On hot days look for shade on west side of store. There are a few on east side.

Chris Miller (TheLATEat421)

The girl at the counter was friendly and took our order promptly. Our food was wasd prepared in a timely fashion and she brought the food to my table. The staff followed COVID protocols. The Albuquerque Turkey was awesome and yummy as I expected. The Cinnabon display smells so good but I had to resist. This experience is what I expect from a restaurant. However the Schlotzsky's location in Little Elm is not like this. They'll never get my business again.

+1

Sru

The sour dough is great. Glad to hear one in the area. They have after 5 weekend $5 pizza specials with generous toppings.

Steve Y (Cancer fighter)

Best value when order bogo pizza on Wednesday Did online order, fast and easy

Jo Pinckley (jo4joy)

Lately I’ve been coming here on lunch for a soup and an extra breadstick side. Staff forgot to give the extra breadsticks (which is fine) and when I came back for the extra ones I ordered, I got these lanky thin cold bread sticks. This was fine, but I came back again and asked for different breadsticks but they wanted to charge me an extra 2$. Sad cold breadstick day.

Ben Le

Ordered in the drive-thru and got home only to be disappointed by this measly amount of turkey for this sandwich. 13.29 for the choose two, with only one bite of turkey throughout the meal is disappointing and egregious. A shame I wasted my time and money here.

Matha Goram

Slightly busy during a lunch time visit but that cannot be the reason to serve undercooked pizza and insipid broccoli cheese soup. Several other sibling stores do a better job. Not expecting much but just a little attention to serving food only when it is done is a better practice than trying to compete with the clock.

+2

Maries Rey Hipolito

I got a Greek chicken salad to go. The greens were spoiled, impossible to eat.

Greg Thomas

BEWARE ONLINE DELIVERY. I placed an order this morning and when it was delivered I was missing several items. I called the store and the Mgr, Ester?, told me they wouldn’t do anything, and that it was probably DoorDash stealing my food…she said they do it all the time. I told her THEY chose the delivery vendor and if someone THEY chose is stealing THEY need to correct it. She said no, my problem not theirs and then refused to give me the Owner/General Manager number. I called the Schlotsky’s customer support and they advised because they are franchise they can’t do anything other than let them know I have a complaint….they refuse to compensate or correct…it’s up to the franchise, so if they say NO, then Corporate can’t/won’t do anything. If Chick-fil-A is the best example of customer service, Schlotsky’s must be the WORST!!! I’ve done a lot of business with them both delivery and in-store, this is making me NEVER want to do it again since they can screw over a customer and there is NO ramification. Ridiculous.

Kaylin Giang

This isn’t my first time eating at this location and was satisfied before today but I ordered through the app and when I picked it up through drive thru, I had to circle back around because they forgot one whole salad out of two that were ordered. They also forgot the sauce for the salad. Not only did they forget the salad they also forgot the lettuce in my sandwich I selected to add in. Also found a whole sandwich I did not order, so someone is probably also dealing with a very messed up order. On top of all this, the manager was rude and not very friendly and made it seem like I was missing something like I couldn’t recognize if a big part of my order was missing. I do not recommend this location but love other Schlotzsky’s better.

Leslie Vargas

Today is the last time my coworkers and I will take advantage of their Wednesday BOGO special. Not worth it anymore after seeing a roach in my food. When I asked for the manager, it seemed as if it wasn’t important for him to come out. The cashier had to tell him through the headset that I had returned food. When he came out he apologized and offered me a refund and offered to remake my order. I accepted the refund only but did not want him to remake my order and I will not be returning. They lost a few loyal customers who religiously would go every Wednesday for their BOGO special.

Val W.

I ordered the Southwestern Chicken Salad and was very disappointed to receive the order missing some of the most important ingredients of the salad: black beans and corn! Only to realize the salad had less chicken than normal, was full of wilted spring mix and old tomatoes. Very, very sad and a total waste of my evening.