Church's Chicken
Chicken · Balcones Heights
Sobre Church's Chicken
En Church's Chicken de Balcones Heights, te damos la bienvenida a un sabor auténtico del sur con nuestro pollo frito crujiente, sándwiches deliciosos y acompañamientos llenos de sabor. Con una tradición de calidad, preparamos cada plato con cariño para ofrecerte una experiencia rápida pero reconfort...
En Church's Chicken de Balcones Heights, te damos la bienvenida a un sabor auténtico del sur con nuestro pollo frito crujiente, sándwiches deliciosos y acompañamientos llenos de sabor. Con una tradición de calidad, preparamos cada plato con cariño para ofrecerte una experiencia rápida pero reconfortante. ¡Ven a disfrutar de un pedacito de sabor sureño con nosotros!
Què diuen els clients de Church's Chicken
Church's Chicken in Balcones Heights receives mixed reviews. Many praise the fresh, flavorful chicken and fast service, especially through the app and drive-thru. However, some customers report issues with rude staff, long waits, and inconsistent stock of sides.
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Tip: Use the app for quick order pickup. Be prepared for potential waits or limited side options, especially during peak hours.
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Opinions de Church's Chicken Balcones Heights
Nobody is perfect I hope the lady has a better day but please do not take out on me lol I also have job just like you
Jesus is awesome. Awesome service and hospitality he definitely deserves 5 stars very helpful customer service amazing store clean food fresh. Will eat here again
Honestly, I walked in and was super upset about the wait and promptness of the order taking. But when I placed my order and sat a remarkable thing happened. The cashier, although not the best was incredibly sweet, kept her composure, and most importantly she was nice to everyone. I’ll take a friendly demeanor and wonderful personality over great service any day. Bless her heart!!!❤️. You really showed me how important being kind to others is. Thank you 🙏
Food is always fresh and using the app your order is ready quickly
Super fast service!! In and out of the drive thru in less than 3min. I think the biscuits were made with liquid gold they were SO. GOODDDD
The manager and his niece are very friendly. The place is very clean and the food was delicious. The cook really knows how to season a chicken, oh and the skin is crunchy and it was delicious.
The food is good but drive thru asked me to pull around 30 minutes later I still had to go inside for them to have to remake the order... Last time at that location 0 stars
The food is delicious. I can cook but Church's does it soooo much better. The thing that bothers me, though is that they NEVER say 'thank you'. It's as though they take their customers for granted, don't give a hoot and don't realize they depend upon the public for their sustenance. Even when I thank them for handing me my food, they don't get the hint! What clueless employees.
Church's is good fried chicken fries mashed potatoes jalapeño poppers but the coleslaw slaw is made with mayonnaise & they add sugar. They no longer offer corn on the cob bummer. Jalapeños are delicious & not too hot tastes great with chicken. The biscuits are amazing 👏 🤩 so good
Pretty typical for a Church's. Only real issue was that they were out of most of the sides at supper time. Seems like bad pre-planning on someone's part.
Came in got threatened by a customer. Left immediately. The area is sketchy.
Church’s Chicken is one of those fast-food spots that delivers on comfort food cravings but also leaves room for improvement, which is why I’d give it three stars. On the positive side, the chicken itself is usually flavorful, crispy, and well-seasoned. Their fried chicken has that classic crunch you expect, and when it’s hot and fresh, it’s very satisfying. The honey butter biscuits are another highlight—soft, warm, and a perfect side that pairs nicely with the chicken. Portion sizes are generous, and the prices are affordable, making it a solid option when you want filling food on a budget. That said, consistency is the biggest drawback. On some visits, everything comes out fresh and hot, while other times the chicken can be overcooked, under-seasoned, or sitting under the heat lamp too long. Service also tends to vary by location—sometimes friendly and efficient, other times slow or inattentive. Cleanliness is another area that could use attention, as dining areas and restrooms aren’t always maintained as well as they should be. Overall, Church’s Chicken isn’t bad, and when they get it right, the food is delicious. But the inconsistency in food quality and service makes it hard to rate higher. A decent, budget-friendly option, but not always a standout.
The service isn't very good- dry forgot to add my gravy for tenders andutencils for eating mashed potatoes.. 2nd time I've been here and they didnt have spicy tenders ready to go. Biscuits are always very good!. For the same price of a 3 price tender meal, you may want to consider Canes.
Alma cashier was rude and laughed at me when I didn’t understand her answer the first time.
Wow the manager is really rude she doesn't have good people skills
This location really needs to retrain their staff (night). I went at around 8pm in the drive thru & was told they had no chicken that it would be an 18min wait. I told the lady taking my order that’s fine I didn’t mind waiting since it would be fresh. Her response was “fine like you just can leave.” (She also said this with the worst attitude) I said no I will wait. She then proceeded to tell someone else while her mic to the headset was still on. “He won’t leave” (again with a ton of attitude) I then proceeded with my order and again with lots of attitude the lady kept being rude. I ended up telling her never mind I wouldn’t be finishing my order. Her attitude was extremely rude and unacceptable.
The absolute worst experience I have ever had in my whole life. When I drove up to the drive thru at 9:20 pm someone was ordering on foot in front of me. I overheard the manager, the short older woman who has absolutely no business being a manager tells her she refuses to drop more chicken because she's trying to leave before 10. When we asked what they had available, she replied "CHICKEN"!!!!. So we pulled up and asked what we can get and she sighed and said do we want it or not!!!? We will never return to this location while she is there. If you don't like your job find something you will be more professional at.
One of the worst drive through experience. I ordered a 12 piece with two sides and 6 biscuits which about 30.00 The girl that took my order made me wait about 5mins before ordering. Told me to pull around she would bring it out to me .I waited 15minutes.I got off the car and she tells me sorry ma! I will get your order she never did. She kept serving every one else.The person in charge had to get my order. And I had to ask for my receipt. The girl with the tattoos was in her own world. She didnt know what she was doing.I will never return to this church's . BEWARE OF THIS CHURCH'S!!!!!!
This happen November 23 2022. I’ve live in this area for more than 15 years and we use to go to this neighborhood church’s often . These past 2 years hasn’t been the same and I blame management. I try not to have my standards so high with the service. However, it’s one thing to have your food safe to eat ! This is not the first time this happen and this 3rd time coming to this churchs, finally made me stop giving them the benefit of the doubt . Management is a mess and as well as the food ! I have so many relatives in the area that complain about this specific church’s . So for safety reasons I would not go to this one just for your convenience! I do plan to report them.
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1839 W Hildebrand Ave, San Antonio, TX 78201
Balcones Heights, TX 78201
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