Dolly

We have been going the Bedford / Harwood Rd location for many years. We go in and place a very large order to take home. Never have we had an unsatisfactory experience. It is always clean when you walk in. The team at the counter are always very friendly. And the service is quick and the food is always hot and fresh. See ya next time J-N-B !!!!

Paul Roehl

I have no problem with the attitude of the employees here. They are polite and do their job well. The speaker system for drive-thru is sub-par. I often can't hear the employees and many talk too fast. The quality is OK considering prices are some of the lowest.

Always gets my order ryt

Marcus Garcia

Its good but they need to hire more than just one person to run the whole store

Never had Jack in the box, cheap food. Fries were good, tacos were ok, hamburgers not that good.

Brandon Suriyamont

Maybe it was a bad night or something but I ordered two chicken burritos and the chicken was burnt to a crisp in both. Clearly the chicken had been fried too long.

Jennifer Hardin

I've been to many Jack in the Box restaurants and they are usually pretty fast. Tonight there was one vehicle in front of us and it took 8 minutes. In the world of fast food, that is not fast! At first I thought they were closed because we were waiting for someone to take our order and I actually had to say hello to the speaker several times to get someone. When we finally get to the window, the gentleman would barely talk so I had to ask him several times to repeat what he was saying. It took about 5 minutes for me to get home and when I unwrapped my burger, it was already cold. That, plus the fact that it looked like somebody smashed it. Despite all of this, the food was good as always.

Jacob Zajicek

They always forget the condiments even when I remind them at the door no condiments you must recheck every single order or it's often wrong if you ask for 8 Taco sauces and two buttermilk ranches a bed it's wrong you better count it at the window and make the people wait behind you and then ask for what you asked for that's the only way to get the order right here but it's Jack in the Box what do you

A ABBOTT

On 9-11-2025 @12:08 Am Drive Thru order of three crispy egg rolls and a curly fry , I get home and it Freaking nasty Churros! I do not knw how "EGGROLLS & CHURROS " even sound the same ... So I go back and the Hispanic mama says to me " ZESSSS I MESS UP " How in the hell can you work at a American fast food and NOT SPEAK ENGLISH? None of them speak English ! I am so over this location ! And then does not provide me with a receipt . Jack you have to do better ! Honestly I wanted to slap her in her face face , with the smerk on her face when I came back thru ! Lost this repeat custo for life!!!!!!!

Candace Ajayi

I just wanted a burger and fry at 2 am. The guy that took my order ring me up for the wrong order. I order a double combo on the bonus jack and total came to 11.36. I still paid it then he going tell me to wait and got the manager and she told me that i had 50 cent left to pay for when I know I had more… I still transfer money over and she told me decline. I left and went close to home where I went to another jack in the box and try to order the same meal which came to 7.36 and when I check my bank app I saw that this location took the money off…. I drove back to ask for food or my money back and that rude manager didn’t give neither…I need corporate…I will never order from here again. Also not to be rude put someone in the drive thru that knows English and not just going be pressing buttons on a cash register!!!!!!! Update 12/12/25 Online order this time. Food cold and missing a burger. Came through at 5:03am. Called twice no answer….not coming here again.

Franco

If I could give it a half star I would !! Drive into town after 11pm (website says they’re open until 4am with no specifics) in a box truck. I placed a to go order. I arrived to find the lobby was closed. I walked over to the drive thru window to ask the worker what he suggested I do, as they already took my money. I was screamed at from across the parking lot from the “admin” ( who I just witnessed walk into the store, get her own food, then walk out) that I “can’t walk in the drive thru” I explained my situation and she said “ I don’t care; I’m admin and I’m telling you that you need to plan ahead next time.” 0/10 would NOT recommend!!!!!!!

Daniel Barrientos

I ordered a munchie meal through DoorDash… and when the dasher arrived the lady named Lou told the driver that they already made it and they won’t make it again I said ok let me contact customer support they tried having them remake it and they refused so I called and asked what’s going on and the same lady mumbled something and hung up… I tried calling again because I didn’t hear her and she picked up the phone and hung up everytime I tried calling this is super un professional and as someone who went to sdsu with the owner of the company jack in the box I’m extremely disappointed and will be contacting corporate and making a complaint and make sure to drop names to make sure you are help accountable

Greg Gidney

2025-03-13, This has to be one of the worst Jack in the Boxs i have ever been to. I specifically requested my tacos to be extra crispy. The woman could barely understand English. She took my order and said nothing to the cook. I had to remind you, and she told him. The cook said, "I already made some, and pointed to a bag in the counter.... She explained to him "crispy." The tacos that came out were barely cooked and were nasty... i ended up throwing at least 4 of the 6 of them away, as they were inedible. Customer service, attention to detail and order accuracy is key. Look, if you don't want to be there, then leave, don't take your frustration out on people and their food. I do not recommend this place, not in the slightest.