Chick-fil-A
Chicken · Bee Cave
Sobre Chick-fil-A
En Chick-fil-A Bee Cave, te damos la bienvenida a un espacio donde la calidad y el sabor del pollo se unen a un servicio excepcional. Disfruta de nuestros famosos sándwiches y nuggets, junto con ensaladas frescas y acompañamientos deliciosos, todo preparado con el cariño que nos caracteriza. Ven a d...
En Chick-fil-A Bee Cave, te damos la bienvenida a un espacio donde la calidad y el sabor del pollo se unen a un servicio excepcional. Disfruta de nuestros famosos sándwiches y nuggets, junto con ensaladas frescas y acompañamientos deliciosos, todo preparado con el cariño que nos caracteriza. Ven a descubrir por qué somos un lugar especial para disfrutar en familia y con amigos.
Què diuen els clients de Chick-fil-A
Chick-fil-A in Bee Cave is known for its delicious food and excellent service, especially the friendly staff. Customers consistently praise the hot, fresh food and quick service. However, some reviewers mention long wait times, parking issues, and occasional order inaccuracies.
Plats populars
Ideal per a
Tip: Use the app for ordering, but be prepared for potential wait times in the drive-thru, especially during rush hour. Consider asking for fries without salt for a hotter experience.
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Opinions de Chick-fil-A Bee Cave
Great and warmed food! The chicken tastes so natural. I go for the chicken biscuits every morning! Even when I was in a rush for work they were still so nice to me. Love this location!
This location has THE BEST customer service of any of the other locations I've been to!! Super sweet and friendly and the attitude is very welcoming! Fast paced, clean and the staff has great team work. This is my first time in and I couldn't be more pleased with my visit!5 stars!
Had the best drive thru experience with Xavier. Great customer service and educated us about the limited time menu items. Xavier rocks!
Friendly staff and great food. I've never been to a Child Fil A with staff as nice as the employees are at this location, they are consistently nice despite long, busy lunch and dinner rushes. And they also have free water any size now, which is an amazing thing for a company to do, especially here in Texas where it is so hot and so easy to become dehydrated.
I’ve never been big on fast food, and I thought this place was over-rated. I finally gave in and came here, and it’s the best thing ever! They are so quick to bring out your food, and always get it right. Obviously Chick-Fil-A is known for their exemplary customer service, and they definitely do well. Thanks guys for making my experiences well, and delivering awesome food :) I’m new to Austin btw, I love it here.
This is by far my favorite Chick-fil-A to visit. The staff is always polite and the owner is an amazing guy. The interior is well maintained and looks really cool after the remodeling. The only thing I wish this location offered was all day Chicken Minis. But until then I'll have to drive out to Westlake to fulfill my evening Chicken Mini craving. Keep up the great work.
This has to be the best Chick-fil-A I’ve ever been to. The people who work here are the best from Moria to Kim and everyone else. The events are so professionally organized and they go above and beyond to ensure you are welcome and have a good experience. I don’t say this lightly but if there were over 5 stars I would give them a bonus.
Update: chickfila please I hope u see this! I don't get extra saltines with my soup when I order it! I love a large chicken noodle, which comes with 2 saltines. I always order extra because I don't eat soup enough to have my own from the grocery store. The order taker ALWAYS puts it on the order! However, everytime I get my food, there's never extra! I love chickfila and always leave great reviews for the exceptional service, but it's so frustrating not receiving the little things i ask for. It's equivalent to if my sauces were forgotten! Yo, I love this place. It doesn't matter where I am in the country, every chickfila I go to meets my expectations. Since I've moved to Texas, this has been my local chickfila and I am always satisfied. Busy or slow, morning or night, it's always fast, always fresh, and employees are always attentive. Shout out to this team for always working hard and always having a great attitude. I always feel welcomed. Thank you!
SO FAST you order your food and get it within two minutes most of the time. Best ppl place to stop and get food before work or school. Food is always so good and smells so good. Best sauces for whatever mood your feeling that day. Only bad thing about this place is that they're closed on Sunday Haha. Been eating here ever since it opened. Best fast food in bee cave for sure. Staff is so nice as well. The fast food line can be wrapped around the restaurant and they will still get your food to you within five minutes of getting in the line. :)
Love this Chick-fil-A! Always clean, wonderful staff, great food! The employees here go above and beyond what you imagine. My husband stopped in once to pick up food for us and mentioned that it's what I wanted for my birthday. They packed everything special to make the hour trip home. One young man said he should get me the peppermint chocolate shake and that he could make it so it would get to me still a shake, lol. He did and it was perfect!
Chick fil a is chick fil a. It knows what it is and doesn't deviate. Reliable. Good. Affordable. Have to say that their efficiency when dealing with a rush is spot on. And the food is consistent. Their breakfast chicken minis are a fav for my kids.
Food is always good, and service is consistent. This location gets very busy with high school traffic during lunch time, but they handle it very well.
Chick-fil-A is my family’s favorite restaurant! Always never fail to have amazing manners which makes a southern girl happy. Food is always great and if it’s not right they always are so helpful to fix it.
Love the nice service. Food was amazing as always. And .. So so happy about my babys book we got in the kid meal!! He loves it so much and its now a new book to read before nap time! Thanks Chick Fil A!
I'm not a huge fan of Chick-fil-A food, but it is always an overwhelming experience here. The staff is friendly, helpful, and they seem to enjoy their jobs. They seem happy that I came and are eager to help. Even with something as simple as asking for help with the WiFi sent someone into overdrive to make sure my question got answered. He had been working on some other tasks, but those were put aside until my WiFi issue was resolved. Kudos to the management and the team at this location.
Chick-fil-A is a great for me I’m regularly going through their drive-through since their food is a great substitute for fast food when you’re in a hurry but still want to eat healthy. A lot of the other fast food chains just don’t do it like Chick-fil-A they always provide good service with a smile. I usually just get a chicken burger and their fries, oh their fries are by far the best fries I’ve ever had. they’re never greasy which is what I prefer.
This location has the nicest people. I don't work over there anymore so I don't get to visit, but I'll always make a stop when I'm in the area. Clean, nice, and great food. The drive through line moves rather quickly as well.
Often crowded - and for a reason! The food is excellent and the staff are exceptional. They do a great job of keeping the place clean and serving everyone in a timely fashion even when it seems like no one else can physically fit inside or in the drive-thru.
Best Chick-Fil A ever!!! I ordered a breakfast biscuit with a yogurt parfait. The yogurt was still on the truck being unloaded and the manager had me sit down for a few minutes so he could run out to the truck and grab the yogurt. Most places would have just said oh well or offered a refund but he went out of his way to make my breakfast better. Thanks y’all!!
Chick-fill-A is amazing they are so nice they have never gotten my order wrong they always give me my favorite sauce i love chick-fill-A
Yesterday when I went inside a nice distinguished gentleman named Chandler took my order. He reminded me of chandler bing from friends. He is the best worker there. He is awesome and so nice and made me feel like I was at home. He took my kids order in a funny voice that made them laugh. Overall was super cool and will be coming back just for him.
I’ve been to a lot of Chick-fil-As but this one is one of my favorites. I’ve been visiting for the last four years, and they rarely make a mistake. When they do it is always easily fixable and they have no issues doing so. I also love to do the ‘pay it forward’ gesture here as they encourage it to go forward. We order for the VA hospital in Austin to pass out breakfast and they come through every time!
I love this location!! When I get here I always feel like the happiness and excitement of the staff brightens my day. They always have gone above and beyond. I use my app exclusively. One time I left my house without my wallet. I ended up going to this location because I had my phone and could pay with the app. Well unfortunately this day their scanner wasn’t working. They tried manually entering my member number from the app. For some reason their system wasn’t working. The manager comped my meal and told me next time I come back I could pay it forward by paying for the person behind me. The next time I went I did just that!! It felt really good to give back.
They were crazy busy as usual. Drive-thru line was long so I went inside. I was waited on by Wise who was exceptional. He made great suggestions which I took and was so so kind, helpful and professional. He even checked on me after, as I waited for my food. He really made the lil extra effort to walk in worth it.
the chick-fil-a in bee cave is an awesome experience. it takes fast food drive through to a new level. I have never gotten an order messed up there which is seriously saying something. the employees are all super awesome and knowledgeable and they have a great attitude! thanks for being awesome guys!
This was my first time in Texas, travelling from the UK and my first time to Chick-Fil-A. The service was exceptional, polite and helpful. Food was great, spicy chicken was well seasoned. I will go again.
Delicious as always, and just like most Chick fill-A's it is very busy, but the employees handle the drive thru lines expertly. Food was hot and really good, they gave a good amount of sauces too.
You know what you're getting here. The best drive thru of any chain, not even close.
The food and service were excellent. The atmosphere, restaurant included, could be improved. It seemed a tad cluttered with part of the restaurant seating area being used as storage, and in the bathroom, it looked like some workers had forgotten supplies in there. All in all, I’d go back just for the Chick-Fil-A sauce.
Wonderful service, fast, efficient, friendly, clean, the staff does an amazing job! Would recommend eating here, go Chick-fil-a!!!
I haven't been to many other Chick-fil-A stores, so I can't speak to the other ones, but this particular location is wonderful! Great food, great employees, great customer service! If I could figure out how to steal a couple of them for where I work, I would. In a heartbeat! They also handle lines like no other fast food restaurant. The ONLY thing I would change is more signage, preferably where the 620 traffic enters, that encourages vehicles entering that way to allow the other main line of traffic to merge. It's very frustrating for those who have been waiting to have someone just cut the line because they came off 620. Or made an illegal turn to cut the line.
Great food, friendly staff, so-so price. It can be incredibly crowded during lunch and dinner, but it’s usually worth the wait, unless they mess up your order. The food is delicious, which is the main point, although the quantity sometimes seems a little small. I am still giving this establishment a 5 star review, it’s like any other fast food place, except better staff, less frequent mess ups, and much better food.
Always busy but it amazes me how fast they can clear out the line. Food is always fresh and hot. It's easy to use the app and do curb side pick up if you have the time to prepare for your random Chick-fil-A craving. Don't let the line intimidate you.
One of the busiest fast food restaurants in the area, but also one best and fastest fast food drive-thru's I think I've ever seen. Getting into the drive through can kind of suck though and God help you if you park anywhere in front of the drive through line. It's Texas so people are pretty friendly when driving, but... seriously its a double line and it can get Long and I've been in that position and let me just say... there are some scary soccer moms out there if they think your cutting in line... enough said I think. Regarding the line... or rather the lines... it may look like a nightmare but they get through it really quickly. Like we're talking less than 5 to 7 minutes with two full lines of cars nearly going nearly to the street (620). Maybe ten minutes but that's still pretty great compared to any of the other "fast food" places around. Especially Whataburger which... just don't lol. Doesn't matter the time of day over there or how many cars are in the line there could be a single car in front of you and it will still take you 30-45 minutes to get your food realize the order is wrong or undercooked or just plain gross. That's not the case at this Chick-fil-A. I don't really eat fast food that often anymore but when I do I go for the grilled nuggets which your usually pretty on point. Fries are also great, and the pricing... eh... it's a bit high. I don't get a drink either and it's pretty high for an eight piece grilled nuggets and a small/regular fry. That being said it's a great place for a quick bite, and even on Friday and Saturday nights after football games at Lake Travis High likely their busiest nights the place is a major hang out, but is still pretty darn quick at least the drive thru is I've never been inside, and I have no desire to lol. Peace!! -DD
No matter what time of day (except Sundays, obviously), this place seems crazy busy, based off the Drive-Thru lines alone. But honestly, going inside is worth the parking time and way faster than the Drive-Thru. The staff is always so friendly and helpful and I've never had to wait long for my orders.
Love this location. Friendly staff and always good quality.
Serving the chicken the lord's way unless it's on Sunday it's my pleasure to serve you!
Picked up a $500+ corporate order to-go at 330 on a Thursday. The staff had me sit for a minute as I was 5-6 min early. Multiple Staff including 2 Managers brought bags and one clarified number of gluten free buns. They were effectively, comforting in diligence. Then loaned us a heated travel bag (to be returned), then 2 staff offered to help carry and load my car. Outstanding, really so far. Went on the lake and was driving home around 840pm and said I should try to return the heated food bag and I arrived at 903pm. I grabbed the bag and pulled in the lobby door but it was locked. An employee saw me and flagged a staff manager who greeted me and took the hot plate heated bag. So the whole thing was a banger. This location in Lakeway provided top service and the food was a delight.
Pretty sure in the past I've reviewed Chick-fil-A's and given them five stars, but if this location could get a sixth star I would give it to them. They have that pick up window that's not a window it's like a doorway and to me it just makes everything move as fast as possible. Keep up the good work ladies and gentlemen. 💯
This is one of the nicer and more thought out Chick’s as there is plenty of room for drive thru guests, dine in and pick up guests. The drive thru doesn’t interfere with the parking lot and it’s easy to get in and out of. Staff was friendly as always and our food was fresh and yummy!
This location is very clean and staff on point and friendly
This Chick-Fil-A always delivers a top-notch dining experience, thanks in large part to their excellent service. I would often skip the drive through as it is sooo long and order inside. It’s often the quickest way to get your food, as the staff is both efficient and attentive. The Chick-Fil-A Nuggets are the GOAT, perfectly seasoned and tender, and they pair exceptionally well with Polynesian sauce. The combination is simply irresistible. Overall, Chick-Fil-A stands out not just for its delicious food but also for its exceptional customer service, making it a top choice for a satisfying meal.
Kids love it, not much else needed to recommend 😀
I come to this Chick-fil-A pretty often, and there’s one team member who stands out every single time, the girl with the cool green glasses 🌿😎. I don’t know her name (I really should ask next time!), but she is consistently the most positive, upbeat person I’ve ever met in fast food. No matter how busy it is or how long the line, she greets you with a huge genuine smile, says “My pleasure!” like she actually means it, and somehow makes the whole experience feel fun and personal. Thank you for being such a ray of sunshine! You make this location extra special.
The worker named Evan provides really good service, and has an amazing name too.
I love Chic-Fil-A! The food is always delicious, the employees are incredibly respectful and nice, and the service is fast. I highly recommend this establishment for all of your eatery needs!
Great we have Chic-fil-A in Lakeway, it’s definitely popular place and can get packed during rush hours!!! They get you out there pretty quick during to their outstanding service.
The reason I love this Chick-fil-a in Lakeway is the STAFF. The oustide crew and the drive through window crew are always upbeat, offering great service and always with a smile! They somehow even remember my extra granola 😂 Y'all are a great part of my morning. Thank you guys🥰
Fastest gallon sweet tea order I’ve ever seen at a chick fil a Very impressive.
This is our local Chick-fil-a and we’ve never had any issues. All the food comes hot and tastes delicious. We do drive through more than sit inside and staff vary in friendliness but never had any issues as they will all do the bare minimum while some staff go an extra mile :)
I appreciate the hot, fresh sandwich. The staff is so friendly. A quick in and out and back on the road. Delicious and no fuss.
Chick-fil-A is alright — the food is decent, but nothing extraordinary. It’s not the kind of place you go to expecting a gourmet meal, but when you need a quick bite and want a clean, friendly spot to sit and eat, it gets the job done. It’s on par with other fast food places, and in some ways maybe a bit better, especially in terms of service. One thing I really respect is that they let their employees have Sundays off. That’s honestly awesome — it’s rare for a chain like this to prioritize rest for their staff, and I’m genuinely happy for them.
Food and services excellent. I was with my three grandchildren and they love the play area. Everyone that works at Chick-fil-A is so nice.
food and services excellent. I was with my three grandchildren and they love the play area. Everyone that works at Chick-fil-A is so nice.
Consistent customers for the past 2 years for the Lake Travis Chick-Fil-A, using the app, and they do not ever disappoint - from breakfast to dinner to treats to catering orders. staff are always k…
Consistent customers for the past 2 years for the Lake Travis Chick-Fil-A, using the app, and they do not ever disappoint - from breakfast to dinner to treats to catering orders. Staff are always k…
Very delicious and demure. The service was very delightful and glad to have my presence. The ambiance was very mindful and made me feel very petite even after eating fattie chicken.
Very delicious and demure. The service was very delightful and glad to have my presence. The ambiance was very mindful and made me feel very petite even after eating fattie chicken.
This location is usually great but pretty crowded on the week days and the food can sometimes suffer because of it. Try to go during lunch kr early dinner and it’s good but after 7 the food starts tasting very old.
Friendly staff but failed to mention that downloading app gets me points towards free food. Overall their location has made them busier and nowadays parking is tight and the drive thru lines are tight to get around and long. I appreciated their efforts in making me feel special today Valentines Day when I was surprised to see my breakfast Chicken biscuit was in the shape of a heart. Made me smile.
Always good. Always consistent. Surprisingly, service was a little off this time. It was near the end of the lobby being open in the evening, but I waited (only person in line) for 5 min before anyone acknowledged me
I only go here once in awhile for their chicken strips, fries, and a small Coca-Cola. The breading is delicious and not too much and the chicken is always moist and tender. Fries are great as long as their hot; but that's me, I gotta have hot fries or they just ain't right. The only reason I did not rate this place with 5-stars is because of the price - $8 bucks for 4 chicken strips, fries, and a small coke -yikes! But I have to admit, you pay for quality, and their chicken strips are very good.
This chic fil a is great and I should know, I've been to too many! The service is fast, food is delicious and consistently good, and the restaurant clean. My only gripe is they do not do a good job keeping the anti bacterial wipes stocked by the playground.
I like the food. But the fries are almost always bad. That should be the beginning.
Overall, this is another great Chick-fil-A, food is as good as you expect. The big issue with this location is the parking lot and drive through traffic flow. They really struggle to move the vehicles through effectively and the parking lot is always a backed up mess. It's typically takes at least 15 minutes to get through the line. Park in the adjacent banks lots and walk in, you'll get your food much faster and totally avoid the disastrous parking lot.
We stopped here on the way home from visiting my sister in Houston. It was SUPER BUSY, like, I thought our Chick-fil-A's get busy, but they are nothing like this location! 🤪 It was so packed at lunch time on Wednesday that I had to park across the street! That was scary crossing that busy road with four kiddos. I won't ever do that again. Anyways, the food was good and delicious just like any other Chick-fil-A. The sweet tea tasted a little off. The staff wasn't as friendly as our San Angelo locations, but that's okay because I don't live there. The food was good, so that's the most important thing.
Wasn't a complicated order. All I asked for was some barbecue sauce and I did not receive it. So if anybody's ever had a Chick-fil-A sandwich without barbecue sauce, it's just not quite the same. But I love Chick-fil-A
They just forgot my Mac and cheese, and I ordered 4 chicken tenders instead of 3 but the food was hot the salad was amazing and it was crazy busy. The line moved fast and my food was fresh the only chic fil A I will eat at.
Literally they ALWAYS forget something when you order through the drive thru it's so irritating. I've had to go back so many times because they forget something. The food is really good but I don't…
The lord's chicken! This location is always clean, food is hot, staff always on point.
The line was long but like always Chick-fil-A has a handle on a rush. What they didn't have a handle on was the two rude guys taking orders. I understand it's hot or you've been outside a while, but we didn't deserve being interuppted or the attitude that came with it. No salt on the fries sadly enough. Saving grace was the young woman in a red hat at the food window. Smiling face and very sweet! I could see her face flushed too so I knew she was outside a while like the other two we dealt with. Two types of employees.
The food is still good but the dine-in experience is terrible. It's evident that the store has prioritized the drive-thru over the dine-experience. They've sectioned off the seating area with packing materials, and about 4 of the 10 or so tables were dirty the entire time we ate there. Parking at the restaurant is also terrible. You either need to park in the farther lots or risk having to wait for some car in the drive thru to let you back out into the double wide, long line to leave. It's a shame.
Kids always love Chick-fil-A but we don't normally eat out on weekdays and they close on Sunday. So always have to plan ahead for us. This particular location has 2 lane drive through and plenty of dine in tables and parking. Close to where we live so we will be back for sure!
If they manage to get your order right, it's pretty good. Unfortunately I would say their accuracy rate is like 50 percent. Don't pull away before checking your food.
this location is usually perfect and ive literally never had my order wrong until today. nothing I ordered was correct which is very rare for chick fil a, not sure what happened but my name was on the bag but spending $20 and not being able to eat anything sucks
Foods good it's your average chic fil, but what's the point of ordering ahead if you still have to wait in the drive thru line and the inside is closed? Y'all should open two lanes so you don't hav…
I love Chick-fil-A's chicken sandwich. I saw a commercial introducing a limited time offering - the BBQ Chicken sandwich. Sounded good. Adding bacon and BBQ Sauce would be a good idea. I didn't wa…
I love Chick-fil-A's chicken sandwich. I saw a commercial introducing a limited time offering - the bbq chicken sandwich. Sounded good. Adding bacon and bbq sauce would be a go…
I love Chick-fil-A's chicken sandwich. I saw a commercial introducing a limited time offering - the BBQ chicken sandwich. Sounded good. Adding bacon and BBQ Sauce would be a good idea. I d…
I hate giving this 2 stars, but they have slipped SO far down into just another fast food place. The usual happy employees, were on there phones, group talking around the register, ignoring the customers. I was really disappointed. When I received my food, there were no napkins, no straw for my drink, and the sauses I requested weren't there. I know they used to have an incredible team, and I know they can turn this around. I'll be back soon, I miss hearing "my pleasure"
The wait wasn't too horrible. About 10 minutes. They lost my buddy's order somewhere and had to make it again. The person giving out the orders didn't have any condiment's on hand nor knew where the ranch was when I asked. The person taking my order didn't really know what options came cheese wise on the sandwich that I tried, just asked what cheese. It was really crowded as well. There was only two clear walking isles just to maneuver around the restaurant.
The last several times I have gone, the chicken nuggets have been MINISCULE. Like unbelievably small. They used to at least throw in some extras if they were that tiny, but now they're trying to pass off bits of fried breading as a chicken nugget.
What has happened to the freshness of this Chick-fil-A? Ordered chicken sandwich and fries and they were cold so I returned and they graciously replaced but even though the new sandwich and fries were hot they were not very good at all. Very tough chicken sandwich and fries were stale.
Guess what! If you order tea with your combo meal (instead of a coke), it's going to cost you ten cents more!! That's ridiculous. A coke, which is less healthy, is cheaper than tea? So, don't order a combo meal. Just another business who cares more about profits than people.
This chick fil a manages to mess up orders more than any other location I’ve ever been to. I swear, it’s either a great experience or terrible. No in between. Make sure you double check what you ordered before you leave. We routinely would get things like a hash brown nugget bowl with no chicken nuggets in it. Their problem routinely seems to be just for getting small but critical things. Order a side of mac & cheese? don’t expect a fork Order a nugget breakfast bowl? Don’t expect salsa Order a salad with Italian dressing? Don’t expect the dressing.
Similar to almost all fast food restaurants across the country, Chick Fil A has also joined the club. For last few times that i have ordered food through DT, the quality has been bad. Chicken is dry, and stale. The company sells only Chicken so there is only one product to serve, and shall be served beyond customer's expectations, yet, i am seeing a continuous decline in quality and taste. On previous occasion, I called the MOD and shared my concern about the quality of food, and she thought i was calling in for free food or credit. I clarified her assumption and told her that I am not calling to get any freebee and instead I am concerned about the food quality, and that it can be a health hazard and requested her to share my concern to the owner/manager. I went again today hoping that my chicken will be any better than last time. However, the food was stale, cooked hours ago, and tasteless due to poor food and quality management. You might be super busy, but Food Quality can never be compromised. Thanks for reading.
Terrible experience I go inside to order because I like looking at the nutritional information on the menu at 8:58 pm and I get rushed out because the staff wants to go home early and they say they…
What happened to this Chick-fil-A? I used to love this specific location because it was on my way home, the employees were great and the food was always fresh. In the past 6 months, I've had pretty…
Love Chick-Fil-A, by far the worst location I've dined at. Too many personal experiences over the span of 6 months where the food isn't fresh, order is incorrect, staff is displaying a lack of mann…
Standard quality chik fil a food but with the customer service of a Taco Bell. We ordered ahead and still waited in line. Our shakes were melted because they had been sitting outside as long as we …
I hate this chick fil a so much! I'm writing this review as I sit here for 25+ minutes in the drive through waiting for food\nThey have forgotten at least one item the last 5 times I've been here. …
Bro what is wrong with this location! This location is so freaking busy with no parking and the drive thru line going into the road! I just want my chicken nuggets! All other locations I've been to…
Bro what is wrong with this location! This location is so freaking busy with no parking and the drive thru line going into the road! I just want my chicken nuggets! All other locations I've been to…
We come here perhaps three times a year typically for breakfast. Every single time they mess up the order. On my last and final escapade to this incompetent store, it took me almost an entire hour,…
A total (profanity removed) show! I work near by and chick fil a is close so I always try to go here but this parking lot situation is a hot mess I literally drive away almost every time people are…
Food is great. But c'mon Management get those kids in out of the HEAT!! No reason to be standing outside like that in 100 degree weather. Take our orders from the board in the drive-thru. We can wait an extra 5 minutes for the food... Thank you
The absolute worse location … always a the longest line .. a line to park to sit inside , a line to park for carry out and a line around the building that goes out the street for the drive through and the same line you have to sit in just to leave .. unless you want to add minutes just to order your food then 14 more min just to leave after you have gotten your food I suggest go somewhere else … took me half an hour to get my food and I was a carry out … I had to park across the street and walk to the restaurant just to get my food ..
Incredibly frustrating series of experiences over the last few months. Today was the last straw. 39 minutes in the drive-thru line. Happy to get the hell out of there and take food home for my family only to find the order was a train wreck of failure. Wrong items. Missing items. Soggy fries. Cold sandwiches. Would give zero stars if I could. Need a new CFA in the Bee Cave area. This one is a real disappointment.
Very disappointed with the catering service from the Lakeway Chick-fil-A. I arrived at 4:25pm to pick up a catering order that had a 4:30pm pick up time. Only two customers in the drive through line and one customer at the counter, so assumed this would be a fast pick up. The only thing ready was the bag of condiments. 25 minutes later they finally had the order ready which made us late delivering it to my grandson's birthday party. Another catering customer was waiting to pick up her 4:00pm order that was not ready either. Sadly, this was not the service we've come to expect from Chick-fil-A.
We went the drive through around 4:15 pm. Once we got to our house we noticed 3 of our medium fries weren't even half full. Very disappointed especially because of the cost of the meals now. Some of the fries were mostly crumbs.
I confirmed my order with Avery more than once and then someone else another person working the drive thru line interrupted us yelling about how there were no more shakes - order came out wrong and I live kinda far from chick fil a. Called to see if anything could be done and no one answered. Will consider changing the review if someone can reach out
We have always gotten good, tasty chicken breast sandwiches here at the Bee Cave location. But, on 09/02/21 at 5:51pm, we got two horrible chicken breast sandwiches. They were both extremely salty, so much so, they were difficult to eat. They were also the worst tasting chicken sandwiches ever. We will definitely not be returning here - very disappointing and bad experience.
Impersonal bad experience. Wrong order found out 2 blocks away ain't going back ever. You are a prisoner of their swifty process in the drivethru.. Now what, gridlock all around at lunch hour. Lame.
Not okay.. to have the person bagging your drive thru items eating while working. Clearly she wasn’t concentrating as we were pulling away, I decided to check to ensure my order was complete and it was not. My salad was missing. I would’ve gotten home with one meal missing. The process at this location needs to change because this isn’t the first time this has happened in the last month in messing up on my order. Not quite the norm. Chick fil a is known for their high standards and quality of food and service but eating while working and handling food is not ok. The young man taking our order tonight was awesome though. Tran #33 at 9:09pm
The drive thru over runs any ability to be able to park, poorly built. While trying to pick up and order and move to the parking on the right I was forced to enter the drive thru lane where I explained that I’m just trying to pick up an order. At every other chick fil b they understand how hard it is to get to a parking space and get out as well and just send me through. Not the case at this one where they maybe have 40 parking spaces available. Instead he directed me to pull in where I would be blocked in or the handicap spaces to the side which is illegal for me. For god sakes just put 3 spaces off to the side for us and your busy customers with pick ups
Tara took my order last night with a short temper and very rude facial expressions. The car infront of me took awhile to order which is why I’m guessing I got the short end of the stick. With that being said my order was messed up and I didn’t receive items. Usually this location is great.
i repeated my order multiple times because I WANTED CERTAIN ITEMS and yet they still failed to take me order right, and when i called them to tell them about their mistake they hung up in my face. overall not good costumer service whatsoever.
They don't post any menus with the prices in the drive thru, extremely expensive, low value
This is one of the worst Chik fil as—maybe I’m biased being from Atlanta. Fried routinely wet and soggy, never crispy. Same with chicken. Slow. And aren’t prepared for the rush. It’s too bad they won’t open another one close that is good given the demand here.
I dont know what happened today, when i want a chicken sandwhich i dont order anywhere else but Chic Fil a but today it felt like it was not a good as usual. The chicken was like Mcdonald’s chicken patties so thin it wont fill u up. (I usually dobt finish a whole sandwhich but today i did and im still hungry i guess thats a good thing? Idk! I dont think so!) the iced tea is 75% ice u barely had some. I never really had an issue in the past but today was a huge disappointment. I ordered from Uber.
Some staff who served me had a very rude attitude. They should not work in this industry. Has there been an owner change or manager change recently? Whoever is managing this location right now should make some effort in maintaining the high quality of service it had been keeping for decades.s.
Staff didn’t speak English, were rude and unhelpful and took forever to make my order even though I ordered it in advance on the app. It felt more like a McDonald’s. Terrible customer service experience!
I’m not a fan of this CFA anymore. I worked at a CFA for over 2 years and I’ve never seen a CFA mess up on my order this many times. I order from them often, both in person AND the mobile app, but it appears that they have teenagers running the store who either weren’t trained well, or who just don’t double check their work. Every time I order something, I have to call because something is either missing or incorrect. I ordered through their app today & got a salad. I’m working from home, so I can’t just up and leave to go there. They did not pack my dressing for my salad and when I called their 3rd party, DoorDash, to get my dressings delivered to me, they aren’t going to do that. They wanted to offer me a refund, but no real solution. Please learn how to get orders done correctly. I’m genuinely tired of calling to get things corrected.
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3600 Ranch Rd 620 S Ste C, Bee Cave, TX 78738
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3600 Ranch Rd 620 S Ste C, Bee Cave, TX 78738
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