Edwin Naomi

Place needs a little cleaning. We wanted to sit in and sip our coffee but the tables were so dirty, the floors were filth and garbage piled to brim of the disposal area. Now I’m all about having fun at work but… had to remind my server what a venti look like. Otherwise the coffee taste good and the servers were pleasant.

+1

I order the same coffee every time and I come here to get it, it taste completely different

Herrington Delano Cruz

Well like to inform those who are in position to make changes. Like real managers or executives or GM of this location. Things need to be upgraded like training or upgrade to new employees. These employees seem to like each other and their silly anger is spilling out onto their work. It comes out in disrespect towards people - customers like me ,who your two employees think are insignificant for what ever reason . I could be rich or not rich yet I get treated badly by Dave and Big girl 5'9" & a half about 230 lbs or so. They put on a show when the managers were there but when the managers left she continued her disrespectful way towards customers she deemed not worth her time. Buy a coffee she takes my name , same as Dave and I won't see my coffee for 10bor 15 minutes and this is during very low occupancy as far as customer are not there. They are observed by me mingleing with friends and just doing other not very important task near the rear like checking cell phones and not getting my coffee. Luckily there is a White male who strikes me as a theater major who notices these situation and asked to help me after he notice I was ready to ask for my coffee in a very demanding manner. So this starbucks is in a good location but has very bad employees. This happened five times youd think they have beef with me or they just racist against certain people. They need a new scenery. But the coffee is great once I get it.

Tereza Nirmal

Very slow and rude workers. I ordered a drink from home at 731. Got to the store and had to wait for another 30 mins for an iced coffee. They made everyone’s orders first but mine. I thought to go orders was supposed to be faster.

Saisahana Paramesh

I’ve been coming to this location for years and never had an issue until now, but this same problem has now happened to me twice. I ordered a venti drink and was shocked to find it filled only halfway when I came to pick it up. The barista didn’t see anything wrong with it, even after I pointed it out. When I asked for it to be remade, the barista simply filled the rest with milk instead of actually fixing the drink. This is absolutely unacceptable and not the level of service I expect from a place I’ve trusted for years.

Rohit Garttan

If there is negative ratings i would prefer to give negative All the staff is lazy they don’t want to prepare the order , they keep sending customers here to there oh he gonna do that , he gonna do that , i ordered on uber couple of time they don’t even give the drivers order , i was waiting for my order 3 hours. Still after that i had to cancel the order

Jessy Rosario

They need new management, pure chaos. Stores never been this crowded or unorganized

Ss_ R

I agree with Ashley’s review below. The ladies have a stinky attitude in the store. No greeting at the cash register and very minimal interaction as if they don’t even wanna be there. I’d rather go to a different location.

Ashley Leonardo

I visit this Starbucks almost every day because it’s close to my job, but after countless disappointing experiences, I’ve finally had enough. This location has some of the slowest and most unorganized service I’ve ever encountered at any Starbucks. It shouldn’t take close to an hour to make three drinks, especially when there aren’t many customers ahead of me. The worst part is that my drinks are always cold by the time I get them — and I only live two minutes away! There’s absolutely no reason for a simple hot latte or cappuccino to be lukewarm when I pick it up. What’s even more frustrating is the staff’s attitude. Every time I’m there, they seem more focused on chatting with each other than actually working. I’ve watched employees laugh, joke, and lean on the counter while mobile orders pile up and customers wait impatiently. It’s incredibly unprofessional and shows a complete lack of respect for people’s time. I’ve given this store multiple chances to improve, but nothing changes. It feels like management doesn’t care at all about efficiency, customer experience, or quality. I shouldn’t have to dread stopping for coffee in the morning. Starbucks usually sets a higher standard, but this location completely misses the mark. Until they retrain their staff and start taking their customers seriously, I’ll be taking my business elsewhere. Absolutely unacceptable service from start to finish. PLEASE HIRE NEW STAFF!!!

Luis Mazariegos

I happily went on to buy a latte coffe and it turns out that the woman gives me a regular coffee I ask her if that was a latte and with a mocking face she tells me you said coffe with that attitude I even take my sleep away.

Jessica Singh

Horrible service ! My husband went to grab me and himself a latte and came back home today to ask me how it tastes. He mentioned the guy working there today was rude and when my husband asked for light ice the barista put no ice at all. Don’t work then if you hate your job just quit and don’t make bad drinks atleast.