Jonathan Bryant

Sat down with the family for dinner, food was great, but wanted to say Madi made our experience even better. She made sure we were taken care of and we appreciate it!

Allison Jacobs

We dined last night and our service was awesome. Our server made sure we had everything and checked in multiple times. It was refreshing to have because customer service in all areas is horrible these days. I didn't catch his name but he did an awesome job! Pizza was great also!

Kim V

Get off the Apps. Get off your couch. Go to the restaurant and eat! If you truly want a good, hot fresh pizza...GO INSIDE! A pizza is never going to be great after being in a car for 20-30 minutes to be delivered. It appears most of these 3 or less stars are from Apps (GrubHub and the like), delivery and to go orders. We went inside, sat down and had good solid service and a great pizza. You just can't beat that first bite or that first slice of fresh out of the oven pizza. Try it, you'll be surprised.

Charlie Elliott

It has been a while since I've had Pizza Hut. I had nasty old Domino's forced on me for years. The pizza was steaming hot when I got it, and sooo delicious!! 🤠

9000 Times

Good food. Good variety. Good price.

L G

Have always loved Pizza Hut and this one in Bonham is pretty good they are a little tight with the toppings. I wish they would bring back the $11:00 anyway you want it large pizza that was great anyway best pizza I know of in Bonham that delivers although delivery fees are so high I usually just pick it up. Also be sure to check for your special instructions and extras like extra marinara etc.

+1

Travis Jackson

Whoever is making pizzas tonight needs to go back to DOMINOES!! There is barely any sauce or cheese on my PEPPERONI pizza. Please do better this is not dominos we actually like pizza.

Elaine Williams

This is not the first time I have dined in at this particular PH however, it will most likely be the last! After arriving to an empty, but filthy, dining room at 6:13 pm we sat down and immediately placed our order with the waiter. At 6:50 the waiter came over to tell use that the order somehow “got lost or something- nobody will tell me the real reason it isn’t ready” but that it would be right out. At 7:01 the order arrived. As we got to the register to pay the Asst. Manager helped us and when we commented that we had to wait 45 minutes for our pizza she said “Yeah, sorry. We don’t know what happened.” At that point I asked to speak with the manager - who was about 7 steps away - but he’s was “busy”. That was the last blow in an evening of complete chaos in a building with 6 worker, many empty tables, and my hubs and myself… take this warning - just don’t do it!!!

Cynthia Spann

Dishonest and scamming. I stopped using them years ago because you'd always have something missing from your order and if you live outside of town, it's our of your pocket to drive back to Bonham to get what you paid for in the first place. I stupidly decided to give them another chance. I'm 2 weeks out of surgery and can't drive so I asked family to pick up the order. Once again Pizza Hut staff didn't pay attention when getting the order together and forgot the 4-pack of drinks. Instead of refunding what they owe you, they will either have you drive to the store or they will keep your money as a credit. Seems like an illegal practice when the customer is asking for a refund of what they didn't receive.

kitty kat

Horrible experience. This place clearly doesn’t have their operations together. We placed an online order for delivery with no issues—paid the $6.99 delivery fee and included a $13 tip, with an additional $10 tip planned if everything arrived correctly. Later, we were called and told they don’t deliver to our address, even though we are within city limits and less than 10 minutes from the store. When we went to pick up the order ourselves, they made us rerun our card and claimed it was declined, despite there being more than enough funds available. This appeared to be due to their system or multiple charges and chargebacks on their end. Throughout the entire situation, staff were rude and took no accountability for the inconvenience they caused. To make matters worse, the food quality was disappointing. The pasta and cheese bread were both overcooked, and the pineapple pizza was ordered with extra pineapple, but it definitely did not look like it had extra at all.