Alina Pekun

Wonderful service! Food came out fast and hot. And My crunch wrap was actually crunchy lol. One of the best taco bell locations I've been to! The guy brought us our food and was so kind. We had an awesome experience here!💙

This location should just have robots to serve you. Do not go inside. Use the drive up only. Food is very poor and I made the mistake of going inside to order. And I had to use the machine to order. I'm sure it's because of available help. What is the country coming to? They increase the hourly pay and lower the quality of the food and then you get a taco for the price of a steak. No more

Mary McIntosh

I tried to order a Toasted Cheddar Chalupa clearly on the menu board inside. I was told "That item has been discontinued, we just haven't had time to change it." I went online later & there was the item for purchase thru their app of grubhub. A employee rolled up a door mat about 3ft from my table flinging dirt & dust into the air. My soft taco had a whitish/clear liquid dripping from it..not sure what from...didn't eat it.. Other than that...it was ok.. Pictures included is the menu board on my visit.

Ashutosh Sharma

Food was okay - just like any regular Taco Bell. What is something very unusual about this Taco Bell is that they have number locks on the man and woman restrooms. Yes number look and the restrooms are locked. So one has to get attention of the servers(which are very less and not paying attention to the customers) to first get in to the restroom and then once you are in the restroom - they get locked from outside. So now you need their attention to get unlocked to get outside. Very dangerous if you are travelling alone.

Sheila Deriso

Twice my order had chalupas that were overcooked and so hardxyou couldn't eat it. I will not go back to this location.

H Tx

Very bad experience at this Taco Bell. I went to pick up an order on Friday, October 24th 2025 around 9:15 PM and had to wait over 30 minutes while the employees kept helping drive-thru customers who arrived after me. When I asked about my order, the employee at the window just told me to wait. Another employee said he didn’t speak Spanish, and the blonde woman working next to him rudely told him not to respond to me. I’ve seen this same blonde employee before and she always has a terrible attitude toward customers. Completely unprofessional and disrespectful behavior. Management should really do something about how this store treats people.

+3

Jesús Ramo ́s

I want to file a formal complaint about the service I received at this Taco Bell location. On Saturday, October 8th, around 8:00 p.m., I placed a mobile order and had to wait over 30 minutes without receiving it. During that time, one of the employees (a young man with a mustache) completely ignored me when I tried to speak to him. I honestly felt discriminated against and disrespected. I eventually had to cancel my order. I hope proper action is taken regarding this staff member, as this experience was completely unacceptable.

Anthony Thompkins

Don’t try to use the mobile order app apparently that is very confusing for them and will make. Then they will tell you there is no drink when it’s on the receipt they are looking at

Jerin Mootz

Went through drive through an order a regular party pack of tacos was even asked regular our supreme party pack an said regular an they charge me 30.99 an I asked for a 12 pack of regular party pack an said yes so I canceled my order drove around to the other side to take a picture of the person who took my order an 4 people were laughing an pointing at me but saw my phone taking a picture an they all scattered off so I went in side an had a order taking from the guy outside who was smoking outside from break in took my order an only charged me for the correct order than asked to talk to a manager an asked why this happened an she just lied to my face an made a excuse that the microphone don't work right so I just told her I don't believe a word she says an asked her name an it was Jamie she just defended the workers.so watch out they will try to steal your money an over price you if they can because they don't want to work . I'll never it at that taco bell again .

L

Only people in the drive thru, yet they took forever to take our order and then make our food. Ordered a 10 piece nugget and got 5, so had to go back. Then after we left the second time, realized the Diet Pepsi was out of syrup. Did not go back.

Paul L

Wow! $14 bucks for 4 tacos and 2.60 for a small container of fake cheese wiz. I'm usually ok with taco bells food quality but this i had to post! My tacos had a sliver of meat in them. I was dining in so I figured no big deal I'll let them know so I can get another one. Maybe just a mistake but no it was like that on all the tacos. When I told the lady upfront about it she said there was meat in there as If there was no problem. The guy with seventeen face piercings was nowhere to be found and the lady barely knew English. I then asked if I took a picture and posted it online they would be ok with that? They then offered to make me a new taco, I told them no thanks as I don't trust fast food chains not to spit in my food after making them work twice as hard over something that should've never been an issue in the first place. Your selling frozen bags that turn into meat with water added and cheap canned cheese sauce. Atleast give us a good amount if your going to charge what real Mexican restaurants charge for a real plate of food. I'll never go back to this side for food as every fast food place on this street is all the same. Poor management and lazy employees cutting corners. They will be working there for the next 40 years and they know it so I guess they don't care. I'll be heading to Los cucos from now on to get real Mexican food with nice customer service for an extra buck.

Robert Vanderzwet

Living here for 3 years this is the worst taco bell establishment ive ever been to. After screwing up our grub hub order I went to go pick up the items they failed to prepare at 12am. Not to mention the "new" Chipotle Ranch Chicken Burrito was not prepared remotely close as it once was when I had it (inedible to eat), as shown in picture. Further mentioning, I asked for CHIPS and queso, and they looked at me like I was crazy and only put queso in my bag. I'm not one to post reviews, so it takes a lot for me to take the time to post this. Also, this is not the first time this sort of situation has happened.. and we'd rather drive to Katy than order from here. This is a completely unprofessional establishment.