Barbara Hidalgo

Burbank location is the best! The management always are very friendly! Food soo flavorful. Thank you Reinaldo for your hospitality and great customer service.

Ricco Morelli

We order Pollo Campero delivered and loved it.

John

Have never had PC until I heard people saying how good it was. Decided to order pickup via online for a two piece combo fried chicken meal with tortillas, mac n cheese, a fountain drink and 2 empanadas. The chicken was so flavorful and blows KFC out of the water. The horchata was good and slightly different from Mexican horchata. The rest of the food was absolute fire as well. This place is very underrated for chicken. Definitely returning.

Luis Golx

Few fried chicken places give me great surprises. Fortunately this is one of them. I think this is the best fried chicken I have ever eaten in my life. fresh, juicy and crispy. KFC and others have no idea!!! I can say that there is no other equal in flavor. The grilled option is fantastic too. I highly recommend it. This location is very clean and the staff is very friendly.

Mike Merkel (Shark Bytes)

I ordered the Campero Bowl which was very good. The combination of flavors were a nice break from burgers and fries.** update 11/23 I tried the spicy chicken sandwich and fries. The spicy sauce has a mild kick but is also a little sweet. This is not my favorite spicy chicken. In general I don't care for sweet flavors combined with meat. Many people do, so if you do you may really enjoy the flavor combination. The fries were crisp and hot. Overall another good experience and I will be back to try something new.

Rehool Ahmed

My first here and loved it. Looked much better than any KFCs or Popeyes in the neighborhood. Very clean, specious, and well organized . Customer service was also great. Offers us free drinks as a first timer--- it was very nice of the lady. Food was good. They offer both grilled and fried chickens. It was freah. Plenty of parking available. Many side items. There are free bees for the customers ordering online for the first time. I certainly look forward to going back to this place again.

+11

Erick Rivera

I ordered my food 30 minutes before I came to pick it up when I arrived the male manager with glasses told me they were having some issues with the tickets printer so they never got order so I ended up waiting for 15 minutes more for my order so Cause of that I was late for work but all that I guess it was ok but the manager never went the extra mile to made me feel better nop he didn’t apologize or said sorry nothing extra or anything so it’s ok I am never coming back here you can keep your chicken and I will get my money and my business somewhere else bye

Vivianne Torres

I never write reviews, but the food was absolutely horrible. Fried chicken is simple to make, but something about the chicken seasoning tasted foul. It was inedible and i had to throw it away. The bread roll was okay but basic seems store bought and a tiny bit old. The rice was disgusting as well, inedible, plastic-y and like minute rice. The food here is not cheap so i’m highly dissatisfied with the quality of food. I hate to write this review, but i spent money on food and it was just inedible. Never coming back.

Jesus

STAY AWAY FROM THIS PLACE! I am genuinely stunned by what I experienced at this Pollo Campero and I feel obligated to warn anyone considering eating here. I went in to pick up chicken for my kids. As soon as I got into my car a horrifying sour rotten smell filled the entire vehicle. I have never smelled anything like that coming from chicken in my life and it immediately made me worry about what I was just going to bring home to my kids. Before calling the restaurant I even took a small bite of one piece of chicken to understand what was going on. The piece I tasted was strangely wet in a way that did not feel right especially considering I had bought the meal less than twenty minutes before. Shocked and confused I pulled over and called the restaurant immediately. I explained the smell and the wet texture to Leslie the manager. Instead of concern care or basic professionalism she told me that everything I described was normal. Anyone who has eaten properly prepared chicken knows nothing about what I experienced was normal and hearing a manager dismiss it so casually was alarming. After a long back and forth she finally agreed to refund my meal. What happened next was the part that truly disturbed me. When I returned the chicken I watched her place the foul smelling pieces back on the counter as if they were fine to give to another customer. Even the piece I had taken a bite from was placed right back out in the open. I told her that this felt incredibly unsafe especially because my own family could have eaten it and she still showed no concern at all. She simply ended the conversation and told me we were done. I left feeling sick not just from the smell and the bite I had taken but from the complete disregard for customer safety. I went to this restaurant specifically to support a Central American owned business out of pride and connection and instead I walked away heartbroken and honestly scared for whoever might receive that same chicken next. Based on my experience I would strongly caution anyone from eating here. No customer should ever be treated this way and no family should ever have to question the safety of the food they bring home.

+2

Christopher Bisente

Empanadas are some weird fried and goo centered concoction. I feel I'll after eating it. Would not recommend them. Haven't had the chicken but I don't think I'll be going back there.

+1