Cashier in the drive thru was rude. She rushed me through my order and acted like her job wasn't customer service.

Lawrence Cole

The closest McDs to us but we only go there if it is an utter necessity. Service after several repeated visits is notoriously slow with little apology. Plus the cheeseburger was far too expensive!

Octavia Glenn

No one wants cold old fries. A small fry cost is the same price as that whole bag. I don't understand why some of y'all catch attitudes because we want our food fresh. Customers money is how you get paid. I had to throw my grandbaby's fries away.

Amanda Brown

I understand it’s personal choice. But if the manager doesn’t care if the children will get hurt in the play area, then the manager is a very bad person. Some kids roll those chairs to the play area and jump on top of the chairs. They said it’s on them not McDonald’s if someone gets hurt.

Worse McDonald in the city!!!!! Don't go here unless you have an extra 30 minutes to sit in the drive and thru another 10 to be asked to pull up and wait on your food !! THEY ARE SLOW AS HELL here …

Worse McDonald in the city!!!!! Don't go here unless you have an extra 30 minutes to sit in the drive and thru another 10 to be asked to pull up and wait on your food !! THEY ARE SLOW AS HELL here …

The slowest McDonald's ever drive thru is so slow it gets so congested it takes so long don't good you are in any type of hurry

i would put a O as a review because i am so mad they confused my order and gave me a mcdouble and large fries when i paid 10 dollars for a deluxe chicken meal and they gave me a wrong order

i would put a O as a review because i am so mad they confused my order and gave me a mcdouble and large fries when i paid 10 dollars for a deluxe chicken meal and they gave me a wrong order

i would put a O as a review because i am so mad they confused my order and gave me a mcdouble and large fries when i paid 10 dollars for a deluxe chicken meal and they gave me a wrong order

I want ever in life get (profanity removed) else from this nasty ass place! My daughter was eating her burger to find somebody drop there Chewed up piece of gum in her burger went back up there j…

Extremely slow and zero sense of urgency. Average wait is 30 minutes in the evening and most mornings. Go to Hampton and pleasant run if you can

always stand at the counter and no one asks what doordash order Im there for. I got tired of the workers walking right past me and never asking what order Im there for. Im a DoorDash or and the food …

I was missing an entire burger, and I ordered a large fry and they didn’t fill it.

The workers were more concerned with chatting with their friends instead of doing their jobs. Took me 5-6 minutes to even get anyone’s attention and when I finally did they were dismissive and unfriendly.

I’ve gone twice now in the last month and they have given me cold fries and a lukewarm burger. The last time I went around and asked them to remake it and they did, this time I got all the way home before realize my burger was cold.

Chris Bradsteen

Nobody there to take orders during breakfast and stupid kiosk doesn’t work. Waste of time!

HoneyB22

It's Saturday,12/20, 12:57am and I got the munchies while wrapping Christmas gifts for my family and I decided to run to the local McDonald's and take advantage of their new late night hours! Horrendous mistake! I drove through using the second lane and was bypassed by three cars that came after me, I should have left then, but my mom wanted a Big Mac. Finally my order is taken; but, I asked for fresh French fries (cooked to order) and was parked with only my drinks. At 1:08, the HF cashier comes to my window and asked me what I'd ordered. I tell her, she laughs as she apologizes and heads back inside. 1:15am, an older HF (Elsa) brings me a bag of lukewarm fries and the 2 burgers I ordered to the car. I am beyond frustrated and tell her the fries are supposed to have been cooked to order and the burgers don't feel hot. She asks for the bag back and heads in. 1.24 am, multiple cars/customers have come & gone, Elsa heads back out. She hands me the bag, fries are hot (not sure about the burgers -were they redone?) I ask if she is the manager and mention how disappointed & frustrated I am that I'd been waiting more than 25 minutes for my McDonald's "fast food" & she shrugs a little, says she is the manager, and half heartedly apologizes for the long delay as she "blames" the cashier for failing to tell her about my waiting order and my desire for hot, fresh fries. She then turns and leaves. HORRIBLE CUSTOMER SERVICE. To make matters worse, when I got home I had someone else's burger.

Daye Gamble

the wait time is ridiculous. I am always being parked. The drive thru line is blocks parking spaces so if someone want to get in or out they either have to wait until the line moves or the drive thru line has to reverse. the worst part is getting out, you either have to wait on people exiting the highway and getting a red light or go down to the homezone parking lot and wait on that light to make a left. everytime i go to this mcdonalds im annoyed and sometimes they get the food wrong.

Ariyonna B.

Very slow and SHALANDREA was VERY RUDE! Shalandrea was at window one when I was there. I wanted to use my points for a free frappe. She entered my code, then told me to hold on and walked away. I heard arguing from her and 2 other workers while I was waiting at the window. After she eventually came back, she asked for my code again, then proceeded to tell me that the code didn’t work and that I needed to wait 14 minutes before I could use the code. I tried explaining to her that this was my first time using the code and that I understand how the McDonald’s rewards system works. She yelled and did not listen to what I was saying. She kept repeating “do you want me to take off the frappe or not?”, in a very rude and angry tone. She did not try to fix it or even understand the issue at all. However, I did speak to the manager and she was very nice and helpful! Overall, the manager is great, but Shalandrea’s customer service is TERRIBLE and I will not be back, because of her!

Tiara Mitchell

Slow, I asked for some fresh cookies everybody had an attitude. Then they told me to park in 3 I parked in 3 and they brought me out the same cookies 3 times! Really just trying to play in my face as if I didn’t know it was the same cookies. All I wanted was some fresh cookies that’s it that’s all!!

Florence Emakpose

I wish I could put 0 stars but I can't. I ordered on the mobile app and when I went to go pick it up. They told me that their app put my order on the wrong location and I waited 30 minutes for them to tell me that I can't get my food and other had the same problem with it.

MrsCampbell Soup

This establishment is slow, unorganized and is clearly ran by a middle school staff with no senseofurgency. The management is incompetent and needs to be TERMINATED. The parking lot design is even a joke. This is one reason why cooking at home is the Best Option.

Jonathan Swindle

DO NOT ORDER FOOD HERE!!! Every time we order food from here with any delivery service we either don't get items or the drinks are flat or a myriad of any other issue present. Management has been called but clearly no care is being given. Order from elsewhere and maybe the message will get high enough to actually care to make a change. I'm going elsewhere.

Paige Royal

They need to be shut down !!! The food is horrible every time that’s insane !

Domingo Pena

I hot the fish sandwich. Couldn't see the fish. The fires were curly fries I guess they ran out or took some back out. I didn't notice this till 30 minutes later. Ripped me off I need some free food in return or something. Or I won't be going here again.

Giovonni Shelton

Word cannot describe the angry and Frustration I have to go the through the trouble of using the app and place an order, pay for it and not get what I ordered. Furthermore, calling to express my concerns to management. Laughable, only because the phone is not answered so much so they did not even set a voicemail. How convenient😡This is why for me online ordering is not the best choice😭Hey this is just my experience your may be different 😆