_HeyShaeee

This is one of the few fast food restaurants that actually serves real hamburgers. I like this location but tend to avoid it because they’re always busy. The Bacon Cheeseburger had bacon in every single bite!The fries are always perfectly salted and cooked. Customer service is always good here. I just wish there was an option for lemonade :(

+1

Jorge L. Flores

The best ice cream in town! Great and well maintained place, the service is awesome. Very attentive and know great customer service. Very patient with the kids. Prices are very low cost compare to other ice cream places. Highly recommended!

+6

Love Braum's! Their chocolate milk is the best in the region. The long line and the wait for our order to be taken requires much patience. The staff are always nice, but always overwhelmed.

The sundaes were delicious, but the service was so-so. One lady abandoned ship in the middle of another customer's order.

Autumn

Love their ice creams, banana split is a fav. Can't go wrong with the classics. Food is okay, nothing too notable

Romario Pedraza

Another awesome Braums location, always busy at night on a Saturday. Take not of that drive thru is packed and the inside the lines are long. I don't know about other nights but Saturday is a busy one. The store side is always free so if you want to grab and go. Grab a pint of ice cream and you set. But you want a cone or shake or any other item off the menu just be patient and wait a little the are usually really quick at fulfilling orders.

Place was a mess, service was fine, and the ice cream was delicious. Went in for a carton of milk and a strawberry shortcake. In the ice cream area it was messy and the kitchen needed to be cleaned but they also didn’t seem to have a lot of help.

Really need to train the staff to do better on making ice cream. And placing in bag, receiving my banana split upside down with water on bottom of container was very unpleasant.

Julius Burke

It was ok, popped over for some ice cream, they where out of almost every flavor I was there for, a place that has ice cream in its name only having 6 flavors is the equivalent to a ok review

Shayla Franklin

I gave 3 stars because the ice cream was good but the place was filthy and the girls were rude! I can’t order what I’m paying for without someone rolling their eyes. Then one girl looked dead at me when I was waiting to check out only to turn her back and walk away. Girl it was busy. You’re getting paid to work so do so.

Rob's Reviews (The Foodie & I'll Try It!)

6.4.24 Tried again.... See pic Hashbrowns look over cooked and are room temperature Sausage biscuit looks good until I moved the biscuit and sausage looks over cooked as well. Service great but disappointed in breakfast when I really need it. 8.2.23: Again, great service, but my hashbrowns were cold, and sausage buiscut was luke warm. It smelled great in the bag but wasn't as tasty. A year ago....Good customer service. Young lady who may be a supervisor, while I know is focused on making sure all customers are serviced, there is a way to speak to employees in front of customers. Floors were sticky as you walked in. Everything was stocked and looked nice, ready for purchase.

Came in here on a Friday evening and it was packed out (which unfortunately means that the tables and counters were filled with trash that the staff didn’t have time to clean up). Braum’s prices are still quite low and the employees were friendly and quick! Would love to see this place cleaned up, but I understand the staff seemed stretched thin. Tip: The line is usually shorter inside if you are deterred by the long line of cars in the drive through.

Workers were very rude and flies were flying around come case was also opened after it was supposed to be closed.

Edward Mcmahon

Went here and ordered a banana split for my pregnant wife. Chocolate makes her nauseous and sick so I ordered it without chocolate, no chocolate ice cream and no chocolate syrup. Got to the drive through window and they handed it to me and it had chocolate syrup. I let them again know it was to be no chocolate and they took it back and then basically just tried to scrape off the syrup and brought it back. I had to go in and get it fixed but the manager that was at the drive through window didn’t seem to care about anything and kept doing what he was doing. They get 2 stars only because it was ice cream and the young kid that helped me inside fix the problem.

Derryl Lasanya Williams

This location is a hit or miss. I literally asked for toasted bun and a fresh pattie and I got the most lukewarm meal I've ever had. And the pattie was crunchy around the edges. I need to literally try the other location because it's really annoying ATP. I guess due to the fact of the age of the staff working there I should expect it but I don't😒 I just wanted fresh food is it too much to ask for?? Update 06/02/2025 Ordered my son's food today his fries were hot and fresh and so was the burger

The service and quality at this location is terrible. Today, we waited 20 minutes for ice cream from the drive thru and I finally had to go inside to see what was taking so long. They had my 2 sundaes and banana split sitting out ready in a bag and were making the candy bar mix barely. The sundaes were mostly melted and the banana split DIDN'T have banana. Will no longer visit this location, it's always a mess inside as well. Probably best to not even eat here anymore.

Josiah Browning

I got my salad fast enough, but it took 32 minutes to get my shake. I stood at the register waiting to ask about it for 15 minutes. Being completely ignored while they made ice cream/shakes for everyone who had come in after me. Abysmal customer service.

HIEN DUONG

This location needs more management. So dirty and messy , so sad to see this good location but going so bad . When I waiting for get ice cream I saw the lady employee worked there changed the trash bags after done she don’t wash her hand at all come bag to scoop out ice cream for customers 🤮🤮. Another lady pick out her wedgie during works, most of employees don’t wear gloves . So sad to telling the truth .

+2

Cassandra Adams

I am appalled to how many negative reviews this Braum’s has received, and yet nothing has been done about it. I’m ashamed to say this place is in our community. I visited the location and this is what I saw. The ice cream that was in drive through set there for as long as I did asking to speak with a manager. No real luck with that. When management came I asked her what was the allotted time to receive your food and she asked me to wait a minute so she could check. That took 12 minutes, and when she finally re-appeared I asked her again what was the time? She said something like 3 mins, well…I was there for at least 20 minutes and some other ppl about 30 min. And the ice cream in drive through they gave it to the customer. I am so ashamed of this place, other Braum’s I’ve frequented are well ran and treated with greater respect. While management was in the back checking on “time” I started asking other employees what the managers name was, they said to me they didn’t know…I am aware that it’s very difficult to be in a management role, however his place is ridiculous and makes our community look like a joke!!! Someone please come and help this place!