Grumps Burgers
Burger · Cleburne
Sobre Grumps Burgers
En Grumps Burgers, traemos un pedacito de Seattle a Cleburne con nuestras hamburguesas gourmet y un ambiente acogedor. Con una calificación de 4.0 estrellas, nos esforzamos por ofrecerte una experiencia deliciosa, donde la calidad de nuestros ingredientes y la atención al detalle son nuestra priorid...
En Grumps Burgers, traemos un pedacito de Seattle a Cleburne con nuestras hamburguesas gourmet y un ambiente acogedor. Con una calificación de 4.0 estrellas, nos esforzamos por ofrecerte una experiencia deliciosa, donde la calidad de nuestros ingredientes y la atención al detalle son nuestra prioridad. ¡Ven a disfrutar de una hamburguesa excepcional en un espacio donde te sentirás como en casa!
Què diuen els clients de Grumps Burgers
Grumps Burgers (Starbucks) in Cleburne is known for its exceptionally friendly and respectful staff, with many reviewers highlighting specific employees like Abby, Jacob and Reyhan. While most experiences are positive, some customers report issues with order accuracy and long wait times.
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Tip: The staff's friendliness can brighten your day. Be aware that order accuracy can be inconsistent, so double-check your order.
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Opinions de Grumps Burgers Cleburne
Great always my go to Starbucks girl with glasses and is short is so kind
I want to start off by saying that I had a very tumultuous start to the week. When I went to this Starbucks location, the barista, Reyhan, was very enthusiastic and immediately uplifted my mood. This star-fated encounter made my day significantly better, as well as the entirety of my week (and arguably, perchance, my life). Props to Reyhan for her omnipotent positivity, as well as props to the entire Starbucks cohort. I shall close this review with an additional regard towards the barista, Brendan. He was very kind and whimsical.
I walked into this Starbucks in the worst mood ever. The friendliness and respect the staff has towards there customers is second to none. I absolutely would recommend this Starbucks over any other Starbucks on the island. Might I add that they cleared out an entire line of customers in under 5 minutes and everybody left happy. And lastly, Liz is a diamond in the rough and an absolute assett to your company.
All workers are so happy here, it’s infectious! My day is brightened a little every time I come to this Starbucks
I want to take a moment to highlight Jacob, a barista who changed the course of my day during a recent visit to the drive-thru. He asked how I was doing, to which I replied, “I’m doing my best bro, l’m doing my best.” Jacob didn’t just move on, he recognized the discouragement in my voice and offered genuine words of encouragement that immediately adjusted my mood. He ended our conversation by saying he hoped my coffee would help make my day a little better—and it absolutely did. It may have been a quick interaction, but it reminded me why this Starbucks location is more than just a coffee shop. It’s the center of connection in our community. I’ve never had a bad interaction with the team here, and Jacob’s kindness was a beautiful example of the great work being done. Thank you, Jacob, and thank you to the entire team. I’m proud to consider this my central “coffee pick me up” spot.
So nice staff. They all greet people who come in with respect and care. They all like to treat everyone with genuine care and make sure not to make one specific person to be unheard or feel not respected. Even though I don't come often all the staff treat me with respect and always happy each time I do come.
The Riverhead Starbucks on Old Country Road is the most pleasant Starbucks I have ever been to. Everyone here is so kind and welcoming. It is a joy every time I walk through the door. Everyone remembers your name, and you feel like a friend when you’re here. Two outstanding shout outs are Emily and Brandon. Every time I walk in, I am greeted with smiles and genuine care. It is an absolute pleasure working with them. Every manager everywhere should aspire to be like Liz. As someone who has worked in multiple different retail jobs, I so deeply appreciate the way she manages. Aside from her knowledge of what she is doing, and not only is she well spoken, alert and present, and clear, but she treats her staff with kindness, patience, and understanding. She’s supportive and uplifting. She extends this further to her customers. Even when the store is busy and there is a line to the door, and around the store, she is paying attention. She’s knows exactly how long everyone has been waiting, exactly what everyone ordered, and addresses everyone in timely and professional manner. With grace, she makes every person in her store, employee and customer, feel seen and understood. I cannot recommend this location enough, and it’s all because of the rockstar crew working here.
Abby at bar today on a Saturday made my drink after I waited 30 mins, it was clear they were busy and my ticket may not have come in yet but she stopped for 30 seconds and made it for me when she checked my receipt! Even offered a larger size for the wait but I was fine with just having it and her being so friendly about it!
Been to this location a number of times recently and never encountered a nicer staff at any other Starbucks! I can't seem to stop this Steely Dan song from playing in my head since experiencing the warm friendly spirit that exists here. Like when you meet new people that feel like old friends/family. Nothing better!
Everyone is very helpful and quick to get you back on the road!
The over enthusiasm at the window drive through is beyond creepy and over the top. A simple high welcome to Starbucks what can I get for you is perfectly fine and respectful. “Hi welcome to Starbucks I’m so happy your here can I get you anything to eat? Your gorgeous drink will be ready for you when I see you at the window.” Then pull up to the window and creepy Liz is practically kneeling through the window into my wife’s car. Beyond creepy.
It seems no matter when I come to the Riverhead stand alone location, my frappes never taste like the flavor I ordered even though I usually get at least 1 extra pump of that flavor sauce and reduce the amount of coffee pumps, all I taste is either coffee or no flavor at all. I never have this issue at the Riverhead Target location or the Mattituck location!! I've given this location numerous tries but I'm done.
ordered a white mocha and there was dark chocolate in my drink, not what i was wanting.
I will never get Starbucks at this location again. Every time pick up coffee it’s awful. I suggest they take some of the barristers from the Mattituck location to teach them how to make coffee!!!
The employees can’t read their own system on the drink tickets. They gave me a frappe when I ordered a chocolate cream cold brew. I sent one of my coworkers to get it because I’m too busy and didn’t have the time, so when I had to interrupt my day to go back to the Starbucks and I was met with an unapologetic staff, it left a bad taste in my mouth. Or maybe that was my still wrong coffee - there’s like no chocolate in this drink. I hope corporate does something after my call later, and I won’t update my review until I can see improvement in all the areas mentioned above.
On the morning of 1/16/25, I stopped at Starbucks before work. A young female by the name of Abby happened to be working the drive thru window. While taking my order, every other word was “What?” Instead of, “I’m sorry could you repeat that?” Assuming she couldn’t hear me too well I asked her to repeat the order to make sure it was correct since the screen didn’t work. Once at the window, upon receiving my order I informed her that it was incorrect. Here comes that “What?” again. It was then she became rude. Slammed the window once I asked her to correct it. Some retraining in customer service would be beneficial to her. Maybe a course on the way you are supposed to speak to people with respect. Her tone is condescending. It isn’t WHAT you say but HOW you say it. Her body language was also very passive aggressive. As a customer her actions weren’t warranted nor did I appreciate it. Little girl is going to catch someone having a bad day and quickly receive a reality check.
I waited 25 minutes for a mobile order and they literally had it behind the counter the whole time. Looked like they were training new people but come on at least have someone that knows what they’re doing there’s no reason for me to be waiting that long at 7pm. This starbucks is always either hit or miss. and maybe acknowledge customers when they walk in the store.
Got my order wrong. It’s too often that this Starbucks gets my order wrong. My husband ordered a Java chip frappe and they gave him a caramel one…. I just ordered this latte and I went to open it and this is how full my 6 dollar drink is … this happens way too often as well. Do better.
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1755 Old Country Rd, Riverhead, NY 11901
Cleburne, TX 11901
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