New Port Restaurant

Extremely slow, quality lacking. This is a bad Wendy's.

Nick Deyoe

Why there thr drive thru, and I barely go to Wendy’s. The person in window first off had AirPods on while on the job and had to ask THREE times for a tray for my 3 frosties! And gave me no receipt. She rolled her eyes when I asked her for a tray and as. I was verifying my order with her. Gave me attitude over the headset because I was wording my frozties by their name. I said VANILLA med Oreo brownie. She said so “you don’t want the brownie? I said yeah the one with the meal is right as well the strawberry. But didn’t deserve the attitude from a person who with AirPods I. IN DRIVE THRU! I worked at Mcd as a manger and ghags unacceptable!! She has no name tag either!! Ordered the new fego meal with 3 friaries. July 12 2025 at abiyt 5-5:15 and 5:20.

Michael Boardman

Food itself is good. However the wait time is atrocious. Have been in the area twice visiting my mom while she’s in the hospital, and both times we’ve waited 20+ minutes for two simple burgers. All the while, everyone who comes in after us is served and given their food well before us. I don’t know if it’s a staffing issue, a communication issue, or whatever else, but it’s ridiculous. Not even an apology for any delays from the staff.

Everytime I order door dash from this place with almost an hour to two hours before they close, anything under 45 minutes I don't order for respect to them as they are closing but at this restaurant I never get my food. I have multiple dashers go and wait but they leave after waiting over 20 minutes. You would think the food would be ready at least by the second dasher but no. Don't waste your time trying to get food from a place that says they are "open late" cause they just ignore your order.

Tara Davis

Waited over 40 minutes for a meal. Watched multiple people who ordered 20 minutes after us receive their meal. When the food was received it was cold. Completely unacceptable

Max Blueher

Ordered two #4's and a #2. The whole drive thru experience start to finish took close to 30 minutes. I had to wait for one of my #4's. After waiting, I didn't receive the correct burger, drink and no fries for my #2 combo. Actually a circus

Marjorie Marks

Just got there chicken honey biscuit couldn't chew chicken so much grizzle.got there breakfast potatoes had to throw them out old old pieces of grease on them. Its an old wendys use to be very good. They just got thru remodeling but that has nothing to do with food.

Somer Fox

I don’t like leaving bad reviews, however, I feel this location earned one. The most pleasant thing at this location was the construction. Went in with my Mother to grab lunch before going out of town. Stood at the counter for about 5 minutes without an employee even acknowledging I was there, my Mother had to go sit down. I was finally able to place an order. While I was getting our drinks, I turned to the counter to see if the food was ready. Our food was sitting on the counter, nobody had let me know. Zero customer service, and appears management doesn’t think customer service is necessary. Will not return to this location ever again.

glenn pallas

I stood at the counter. Waiting for somebody to help me.4 people looked at me.Nobody offered to help me but I left I give them negative four stars

Jules Games

We’ve only been here twice, and both times were frustrating. On our most recent visit, two employees were filling our order but barely communicated with each other. They seemed unsure about what they had already packed and were guessing as they went. When we noticed some items were missing and brought it to their attention, instead of listening, the woman got annoyed and defensive. She blamed us and claimed we hadn’t ordered those items, even though they were clearly listed on the receipt. The first time we came, my brother, who has a dairy allergy, ordered a burger and specifically said no cheese. We had to return it three separate times because they kept putting cheese on it. Even after the third time, when we checked the burger before leaving, it still had cheese. It was just careless and honestly kind of shocking.

bradley bennett

Just ordered online for pickup, three kids meals a single combo meal and a grilled chicken wrap meal, could not find the order ticket then after they found it, an hour and 15 minutes to get the food, I asked for a refund and they said we're making it right now, after all that still missed a drink, a frosty and the fries for a meal. Will not be back ever

parky607

Went there today with wife and kids. The man taking order was rude. Barely said anything. There were no other customers and it still took 20 minutes for our food. Fries were cold. The soda machine was out of half the drinks. Including coke. What fast food restaurant runs out of coke. They gave my wife the wrong sandwich and she politely told the server and he just grabbed the sandwich and walked away. No words said. 5 minutes later he returns and gives her the correct sandwich and said nothing. Also, the place is completely run down. We will never go there again.