Gerardo Jaime

Their customer service is horrible and their portions aren’t that big and they needed more people working because they had a lot more customers then they could serve

Kade Plessinger

Food wasn't ready so everyone was waiting 10+min but they did give a free drink to people which was nice until the soda machine ran out of syrup in multiple flavors from so many people waiting haha. Got the food and it was actually pretty good and portions were acceptable. The area is a bit sketchy but luckily they had a door security guard. First panda I've ever had with security.

Oh Vee

I'm a frequent customer. I go to this establishment at least 5 days a week. Recently I noticed a reoccurring unfamiliar face. A young Asian gentleman. I've seen him cooking and serving. When he's there the food lacks in flavor and sometimes us under cooked. I believe he's the owner or high ranking at this location. Word of advice to this young man. Please leave the cooking to the other chefs. Thank you a loyal customer.

Juan R

This location used served the best kung pao chicken... no, anymore, the lack of sauce makes this chicken stinky and less tasty than the teriyaki chicken, I'll give it 3 points because the teriyaki is not that bad 0 points for the kung pao chicken. Looks like it is all about savings, not about taste anymore.

Sara Nold

We visited this restaurant to get some food for a quick dinner. My husband was always against getting Panda Express and I had never had it so I had to try it. We ended up getting two plate meals so each had 1 side and 2 entree’s. We ordered Chow Mein, Orange Chicken, Beef and Broccoli, and Honey Walnut Shrimp. Firstly, the Chow Mein is dry and lacking flavor. The beef for the beef and broccoli was tender, however the sauce on it lacked any sort of flavor. The beef and broccoli was a weird experience because I’ve never had such saucy tender beef that was so lacking in flavor. The broccoli had flavor but not a great flavor. The orange chicken had a very mild spice, however it does not taste like oranges if thats what you are expecting in the dish. It also is not very crisp, it was like sauce had set on it for awhile and absorbed into the bread coating on the chicken making it no longer crisp. The honey walnut shrimp was probably our favorite of what we ordered. It had a nice crispness to it with a sweet glaze that tasted more of coconut in flavor than walnut or honey. There were a few pieces of walnut also found amongst the shrimp. If we ever are desperate enough to go again, this would be the only thing we order. For a side to go along with the two plate meals we got we ordered a chicken egg roll to try. This egg roll was a major disappointment. I have high expectations in egg rolls coming from an Asian family and had lowered them knowing this is a fast food chain and wanted a quick egg roll fix; it still did not meet expectations at all. The outside wrapper was a little bit doughy, almost like it were cooked from frozen. The inside was lacking in seasoning. It had some cabbage, carrot, rice noodles, lettuce, and a tiny amount of ground chicken. Chewing through the whole thing left a displeasing taste on the palate, not like old grease, but displeasing. I’m not sure how often food is made fresh, but while we were there employees were checking the temperature of all entrees. If you choose to go here, be careful of the 5 star reviews because there was a sign to leave a 5 star review and get a free entree.

Real bad customer service ( oussama) ( Lydia) They serve m plate with a dirty looking on their eyes and also The lady was tryna make me look ridiculous like if I do not know how it works you Panda Express at Emeryville was totally a bad experience the food ended causin me a stomachache I believe because of the disgusting experience with this “workers”

MarcM

Im been customers for daly, but there serving was been getting small and small lately, brendon i dont know I think yhis guy is a manager

Danielle

I found a hair entangled in my orange chicken :((((( Didn’t realize until it was already in my mouth. i knew i should’ve saved my money and ate at home. i don’t want to go through this again.

Lycon Adams

order came an hour later, order was "completed" yet took another half an hour before my delivery driver actually started driving to my location, food is literally cold, drink has water all over it from being left out so long, i dont even understand how this is possible, and if that wasnt bad enough they gave small portions, why mark the order as complete early if you arent going to complete it within the next 3 minutes? why take an extra 30 minutes not even at least leaving my food on a heater to keep it warm? this isnt what i paid for at all

Jr A

Only thing I say about this place is based on your race, will sometimes determine the portion of food they give you, I've been to two of these places, here and San Leandro and seen someone get more food that's either Spanish or just not black. Dude before spoke Spanish and they filled his place with some much chicken & Rice. Maybe he's a regular but again, I've been to two of these panda Express...and I've came to this location more than 10 times over 5 years..they need more diversity in staff at more of these locations of blacks..I'll just point out how it makes me feel as a customer, it's just more worth it to eat someone where you can see the equal give, I won't bother eating at panda Express business anymore.

Kay Star

So I got there about 832 and did not get my food until 8:56 which was very underportioned they had started cleaning way too early and did not have enough food prepared. No communication first I was told 8 minutes and then 6 but it took wayyyyy longer by the time my orange chicken and sweet and sour chicken was ready my sides were cold due to them plating it was too early and not keeping it warm. I was told there was no manager and the shift lead really did not care then when I told her I'ma do a review she tried to offer a free drink like no thanks lady I want to leave! NOW!

+5