Chipotle

Fern Ace

Location is a hit or miss. Staff always was friendly for me. Food quality was sometimes off unless I ordered very early close to when they open. Yesterday around 2:30 the sour cream looked off. I asked the lady are you sure this ok. She said yes it's just frozen and it needed to be mixed. Well 11 hrs later my stomach hurts so bad and i'm 7 months pregnant. I should have trusted my intuition. The rice was also not fully cooked. I couldn't get the store direct so I will have to call customer service.

Should have went to shah for my protein intake. I got a small portion of beans and chicken. Chicken tasted old and chewy. Tons of rice I didnt ask for. This was a waste of money.

Briella Ruddock

disappointed, disappointed, and disappointed this used to be my number 1 place and now it’s my last. smallest portion i’ve ever received from any place. rice was undercooked, forgot my guac, selected light beans and put so much. barley put any cheese and just globbed it in the corner. didn’t even put the cover on right. and worst of all found hair in my bowl… it’s so disgusting never again. i’ve rather go to Qdoba and Cava, they would never do this.

Danny Rosati

I have tried patronizing this establishment 2x, but to no avail. Disgusted each time, I have seen cleaner sewers. Talk about a Hazard Contamination site, from seeing the miserable employees covered and wearing the food on themselves, , to the filthy workstations splattered in every sauce. Forget the gimmick bowl portion size, they give you 1/2 a scoop and ask if you want “double”….. Stay Away

Joy Chiarulli

I placed a catering order for 10 people a few weeks ago. . I had 10 people at my house for a Christmas party.last week. When delivery person came to deliver my food it was wrong order. It was order for 2 people under different name. When trying to call the store to find out where my order was I only could get in touch with main customer service team. They could not get in touch with store because no one was picking up phone. I now had 10 people at my house with no food to serve them. I could not get any answers after calling 3 different times. I then had no choice but to cancel this order and instead order pizza from a local pizza place. This was very embarrassing !!!! When I emailed my complaint to customer support they said they would refund my money. Gee thanks. I should hope they would give me a refund for food I never received!! I asked what they would do to make up for this embarrassing situation. They sent me coupon code for a free 10 person catering order which I thought was the right thing to do. They then sent another email saying that was wrong Since they gave me a refund they couldn’t give me free catering !!! I ordered from them last year and itwas great. I will never order or eat from there again. The customer service is terrible!!!!

DFRR super

They don’t care about the costumers if you order online you have to check you food first before you leave because they don’t put anything you order , I make some orders online and they just put a lot of rice a , beans and like 2 or 3 pieces of chicken that is crazy for the money we pay and if you say a word they don’t care

Jocelyn Rose

Had the worst dining experience at this location. I asked for a carnitas bowl, it was low and when I tell you the cook on schedule pulled a bag of meat in a plastic bag and slammed it hard on the countertop before ripping it open and mixing in the meat with the existing grease. I’m not saying this is a high end restaurant but to see your food being tossed around and not even look edible or appetizing is something different. The dining area was dirty and no one bothered to pick up the food on the tables or ground. I won’t be coming back & there needs to be some level of standard by management, the cross contamination is out of control.

genna elle

ordered two quesadillas today and the steak was burnt. the size of the actual quesadilla itself was laughable. do i really want more burnt steak? no. but do i want a normal sized portion? yes. i took one bite out of the quesadilla and had to chug my drink. the rice on the side was so salty, like almost inedible. the best part of the meal was the coke, but it was shocking they even had coke today. they never have the coke syrup at this location either. all in all, 35$ down the drain and i’m immensely disappointed. do not recommend this location

Moe Moussa

I haven’t ordered chipotle in a while now I ordered today and I say I was disgusted like the rice wasn’t even cooked sloggy looking and it wasn’t like they were closing they just put anything on and they barely put chicken in my steak and chicken meal smh like what the hell is that I want a refund

+1

Jeffrey Negron

Sorry to say but there is no other way to put it. This place is gross and it’s not just a one time thing. Last night was the fourth time and the last time that I will come here. The place is run by kids. The kids are sweet and polite but it is readily apparent that there is no leadership there. The place is always dirty and/or lacking in something from the food line, drink line or utensils. This has been my experience the last 2-3 times that I have gone. Last night was the absolute last straw as my burrito bowl contained crusty meat that could have been sitting on the hotline all day for all I know. I should have been more vigilant with the meat that they were putting in my bowl but they scraped the bottom of the bowl for the customer behind me as well. Can’t do it at this location anymore.

John M

Ordered a drink with my take out got a blank cup and their were sides missing from my order which I didn't discover until I was back, ordered online was told to pick it up at 510 showed up at 515 still had to wait over 20 min which caused me to be late for my job, as I was leaving a girl stopped me said they messed up my order and to wait which I did she came back 5 min later and when I asked what was wrong she literally handed my bag turned around and walked away somehow tho my food was still cold. Not to mention I had to order a children's quesadilla because apparently a cheese quesadilla is not an item you can order online. Arguably the worst fast food experience I've ever had !!!!

Iigsniper

Good food, service good , to bad they are cheaping out on the cardboard containers. By the time I got home (10 min from the store) the food had already eaten through the cardboard base and the bag. When I went to pick up the bag it ripped in a spectacular fashion spilling my food and opening up in my car. Thanks a lot.