Jean Eo

I got the Coconut Mango Boom (large, regular ice, 50% sweetness) and Cloud Coconut Blue (medium, regular ice, standard sweetness). Both drinks were refreshing and not too sweet, with fresh toppings! I’m obsessed and definitely coming back.

Kai Liana

When you walk into the store it smells like green tea. I was craving a not too sweet tea and the green tea hit the spot. It has a good flavor where you can taste the bitter tea and just enough sweetness. The brown sugar bubble tea had a bit overcooked tapioca but tasted good otherwise. The only thing is that there’s no bathroom.

Julio Carrasco

Great place some of the best fresh fruit teas. cool experience. teas are not just delicious but pretty to look at trendy location this place is a must try be prepared for long lines and wait time but it only goes to show how good and popular these drinks are you will not be disappointed

+8

John Kim

Mango Grapefruit Boom was great, the wait was an hour so not sure if it's worth, but it's still a unique experience. We forgot to mix the drink at first, so was confused. Make sure to mix it well because it actually tastes really good that way!

perle75nyc

Today, I tried two new drinks: Mango Grapefruit Boom and Mulberry Strawberry Boom. The Mango Grapefruit Boom had a nice balance of mango, coconut milk, jelly, mango juice, puree, and jasmine tea. However, the grapefruit flavor was barely noticeable. The second drink, Mulberry Strawberry Boom, mainly had the earthy and slightly bitter taste of mulberry. The strawberry flavor was faint, and the combination of the two fruits felt a bit odd. It wasn’t exactly bad, but it wasn’t particularly good either. But I don’t understand why it always takes so long to get drinks at Heytea, no matter which location I go to.

+6

Frugal Cyclist

Very likely 1 of top 3 emerging bubble tea shops in New York. Very popular in China. 👍👍 After passing by 3 times, finally decided to give it a try since no line today 😮😮. I think it’s not busy because they opened a 2nd location only 1 block away? Whatever the case, need to take advantage of my luck 🍀. Asked for a recommendation of top sellers. Made a quick choice & got the drink in less than 5 minutes. Easy ordering & pickup process. Digital menu is a fuss. Need a large poster in big print for faster customer decision process. I didn’t want to hold up the customers behind me as I browsed the digital display. A good refreshing drink which I don’t mind paying $8 plus. I’m not on Molly that’s for certain! 😂😂 Well done “HEY TEA”. A restroom for customers would have garnered 5 stars ⭐️

+11

Sadia J

This location of Hey Tea is definitely a busy one! If you didn't find a crowd during your order, then you're lucky! The store is spacious but in a weird way: there are some seats but they are planned in a way so that there's more room for people to stand/move. I do understand that they're primarily a to-go spot. One thing that bothered me was the accessibility of the menu. They only have the menu on a tiny digital screen which is really at the cashier's desk and you're only able to take a proper look at it when you're close to the cashier. In other words, you can only read the menu by holding the line. Now this is a very busy location, and doing that slows up the ordering process. There are a few bigger digital screens, but I think they're a waste because they only show one or two images of selected drinks and only display their name. They really need to use those bigger digital boards to display their full menu. Sometimes it's hard to hear the cashiers because of the crowd, they try their best to call your order number as loudly as they can, which made me feel really bad for them. The cashiers could be given a mic or maybe customers should get text notifications when their order is ready. No cashier should be yelling and hurting their throats. There's a board that displays the order numbers once they're ready, but then it's hard to see your number when you have 20 other order numbers alongside and if you're standing away from it. Since this was my first time and I didn't want to hold the line, I just ordered the Coconut Mango Boom that was advertised on the bigger digital board. The cashier was sweet and helpful, asked me if I wanted to customize the order, I was so confused as I took a look at that tiny screen menu and anxious, I just requested to have zero cal sugar in my drink while keeping everything the same. The drink tasted alright, it also had sago. It's worth a shot if you want to try fruit-based milk teas.

bea

the drinks here are really really good but i can't justify the wait time. mind you the store is next to empty and it's been nearly 40 minutes since i ordered two drinks? these drinks are good but not 40 minute wait good. if you want to order here, go for it but you better clear your schedule for the next hour or just order from the prince street location.

Alina Vazquez

Edit: before it was mixed it was way too watery, the one that is more blue was mixed as well but it did not show up green, it was more like a slushee. Your location gave me a big mango pulp at the top with a watery mess, that’s why it looks like green water when mixed because it wasn’t made right. I had this specific drink many times and never got this green mixture, only from this location. It was definitely not made right. When I received it , it was so watery that they had to give me a bag so I wouldn’t see the mess. Worst experience. Great location just don’t get that specific drink. I don’t even know what I’m drinking right now. I’m just gon let the pictures speak for itself. I ordered a coconut blue mango and got this green coconut water drink. The green shade drink is from this location, whereas the more bright blue drink is from another heytea location. Need a refund heytea! hmu. Undrinkable.

Sally Van

This will be my last time visiting this branch. I ordered a drink through the app, and when it showed “ready for pickup,” I went to the store—only to find my tea wasn’t even started. The line for both orders and pickups was extremely long, and the whole place felt chaotic. The staff looked overworked, especially with complicated buy-one-get-one matcha drink orders. I didn’t even use the deal, yet my time (and everyone else’s) was wasted. If the store is this busy, the app should be turned off instead of making customers wait endlessly. I had to stand in line again just to ask for a refund, and the cashier told me they couldn’t process it—I had to contact the app. After reaching out to the app, they said to call the merchant for verification. A painful back-and-forth with zero accountability. I’ve never had to wait over 30 minutes for a simple drink. Completely unacceptable. Wuxian Tea makes my order and delivers with a smile in under 5 minutes. That’s where I’ll be going from now on. Bye bye HeyTea Main St branch!