Perrotti's Pizza

I live in ennis tx where there is no dunkin donuts and I make the drive here because the manager Mr Williams and his crew are so friendly and very helpful. The environment in this place is AWESOME ☺️☺️

I just want to say the manager is awesome!! he is so kind and supportive (I work at Baylor Elementary and we needed some donations) they were so kind to donate and we appreciate it so much!! Thank you for the kindness and also the staff as well were supportive and kind! So thank you Dunkin!

Service good,food was yummy and coffee was great they have a good selection of non dairy or alternative milks.

M M

Came to Dunkin like always and food and drinks always good!!! The young ladies who helped us today were great awesome customer service and quick with the order. Thank you Ari, Eva, Crisi

Ernest Quintanilla

Thank you so much to the manager tonight 12/17 for donating donuts to our Special Education department at a middle school in Crowley ISD! We can celebrate their MAP Growth with sweets now. Thank you!

Karen Carrera

I live in ennis tx where there is no dunkin donuts and I make the drive here because the manager Mr Williams and his crew are so friendly and very helpful. The environment in this place is AWESOME ☺️☺️

Terri Anderson

⭐️⭐️⭐️⭐️⭐️ Dunkin’ has really helped me out so many times! The staff is always so nice, and my order is always made to perfection. The manager, Russell, and employee, Megan, are especially amazing, they always greet me with a smile and provide the best service. I really appreciate how consistent and friendly this location is. Highly recommend!

Jordan Jp

The woman on night crew are amazing! I just love there energy I go there once a day to get drinks & sometimes food and they always have great energy. Definitely a great dunkin

esther flores

I just want to say the manager is awesome!! he is so kind and supportive (I work at Baylor Elementary and we needed some donations) they were so kind to donate and we appreciate it so much!! Thank you for the kindness and also the staff as well were supportive and kind! So thank you Dunkin!

James Blackshear

Title: A Sweet Experience at Dunkin' Donuts! I recently visited my local Dunkin' Donuts, and I was incredibly impressed by the staff and their dedication to both their customers and the community. From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The team was not only efficient but also genuinely friendly, making my experience all the more enjoyable. What truly stood out was their commitment to giving back. I learned that the manager, along with the staff, has been actively involved in donating to the local children's hospital. Their efforts to support such a worthy cause reflect their compassionate nature and dedication to making a positive impact in the community. It’s heartwarming to see a business that goes beyond just serving delicious donuts and coffee; they are truly making a difference in the lives of children in need. The quality of the food and beverages at Dunkin' is always top-notch, but knowing that the staff is engaged in philanthropic efforts makes every visit feel special. I left not only satisfied with my treats but also inspired by the kindness and generosity of this wonderful team. I highly recommend visiting this Dunkin' Donuts location. Not only will you enjoy some of the best donuts and coffee around, but you'll also be supporting a team that cares deeply about their community. Kudos to the manager and staff for their hard work and dedication! Keep up the fantastic work!

The donuts are very dry to me, I do not recommend them at all. I like the iced carmal coffee. I've tried several drinks and have been underwhelmed, sadly. The drive-through can be hit or miss. Sometimes, there isn't a line, but it takes forever to get my order. The Baskin Robin's is a hot mess. My friend and I went for National ice Cream Day, and they didn't have much to choose from. The ice cream was horrible 😫

Octavia Williams

The donuts are very dry to me, I do not recommend them at all. I like the iced carmal coffee. I've tried several drinks and have been underwhelmed, sadly. The drive-through can be hit or miss. Sometimes, there isn't a line, but it takes forever to get my order. The Baskin Robin's is a hot mess. My friend and I went for National ice Cream Day, and they didn't have much to choose from. The ice cream was horrible 😫

The 2 women was more interested in talking about what they were talking about than coming to the drive thru window to see why I was thinking. They both looked at me multiple times but decided that it was better that they continue there conversation. After just holding down the horn one comes to the window and I tell her I never got my other drink…. ( an apple juice and she closed the window said something to the other woman and walked back and forth then came back tot the window grabbed the apple juice and whispered sorry.. Poor Customer service skills is so common and selfishness is so common nowadays… u can continue ur conversation when u take care of the people who is contributing to your hourly pay.

Lisa Clayton

I went for the first time yesterday and left feeling conflicted. They were out of certain donuts and substituted one that was the very opposite of what I ordered. The young girl at the drive through was rude. I corrected my order on the screen and was told to drive up. I try to support my community but the lack of customer service and obvious lack of professionalism is an issue for me. I looked at the rating but not the review. I had a similar issue with the one on Beach (much worse). I was trying this one out although it is in the opposite direction.

I went through the drive thru this morning and asked for turkey sausage and it was noted on my receipt but the wrap still was made with bacon.

They made my drink wrong and employee “Sophia” hispanic female with long black hair was extremely rude. I asked her to remake my drink and she went back and forth with for nearly two minutes when she finally took the drink back she roll her eyes at me and slam the window shut when she came back she continue to give me attitude. Left had more espresso and the right one is made correctly.

I give up… the staff is super friendly and very warm and welcoming however…… I’ve been here twice and since they have opened and neither time has my coffee been right since when is the iced cappuccino blended? And the first time I asked for my coffee to be sweetened and it wasn’t. I’m kind of disappointed because this is nothing like any of the Dunkin’ Donuts on the East Coast. I might give it one more shot because I understand this stuff is new, but somethings Gotta give it this point since I have given them a second try… Update…. I just opened my breakfast sandwich and it wasn’t even toasted. That’s just pure laziness….

Alejandra Jolon

I went through the drive thru this morning and asked for turkey sausage and it was noted on my receipt but the wrap still was made with bacon.

Rachelle Tovar

They made my drink wrong and employee “Sophia” hispanic female with long black hair was extremely rude. I asked her to remake my drink and she went back and forth with for nearly two minutes when she finally took the drink back she roll her eyes at me and slam the window shut when she came back she continue to give me attitude. Left had more espresso and the right one is made correctly.

Ale Parker

I give up… the staff is super friendly and very warm and welcoming however…… I’ve been here twice and since they have opened and neither time has my coffee been right since when is the iced cappuccino blended? And the first time I asked for my coffee to be sweetened and it wasn’t. I’m kind of disappointed because this is nothing like any of the Dunkin’ Donuts on the East Coast. I might give it one more shot because I understand this stuff is new, but somethings Gotta give it this point since I have given them a second try… Update…. I just opened my breakfast sandwich and it wasn’t even toasted. That’s just pure laziness….

Alexis Mcfayden

Went to the drive through, and I will admit that we didn’t exactly know what we wanted to drink. We were a bit uncoordinated, but that’s no excuse for the terrible customer service. The lady at the window was practically spitting at us when we were trying to place our orders, and it was unacceptable how rude she was being. We were just trying to have a nice breakfast, and they were being so rude! Spend your money at Starbucks.

Absolutely terrible experience. I walked up to the door and could clearly see the drive-thru was open and donuts still sitting on the shelves. When I asked what donuts were available, the employee told me they didn’t have any. I mentioned that I had just seen donuts through the door, and he responded that they were “old” and being thrown away. You’re open until 10pm for a reason, and donuts are supposed to be made fresh daily. This happened on 2/19 at 9:28pm. Extremely disappointing customer service.

I went in and asked for a brown sugar shaken expresso. Got it and it tasted so bitter, they didnt put any syrup or anything. I politely asked the drive thru worker if he could put some more syrup in it. He automatically got a attitude & said they already put syrup in it, i asked if he could put some more, grabbed the cup and walked away when he came back, tried it and it was the exact same. If he doesn’t know with people and put best customer service on he needs to rethink this job.

I am writing to report an unpleasant experience at one of your locations. I called the night before to ask about ordering Boxes of Joe and was told it was unnecessary to order ahead because each box only takes about fifteen minutes. I arrived shortly after 6 AM with plenty of time before needing to be at my destination at 7:15. After placing my order for two Boxes of Joe and an individual coffee, the staff, who appeared young and unbothered, spent most of the time standing around talking instead of working. The store was not busy, so there was no reason for the delay. It took about forty-five minutes for my order to be completed, and I ultimately left without the individual coffee because I could not wait any longer. I typically choose Starbucks, but decided to try this location and immediately regretted it. I believe additional training is needed, along with improved professionalism and urgency.

Their coffee is good when the employees actually listen to what you want, but most of their employees are rude and dont listen to your order. I went this location multiple times sometimes even on a daily and the same employees just seem to treat us worse and make our coffee worse than before.

This is literally the worst Dunkin. They don’t fill their donuts up! EVER! I’ve tried many times over the past years since they opened. Nope. No filling. One bite. That is all you ever get. They skimp BIG TIME. Go to white settlement rd. They FILL their donuts up!

Jaclyn Sofia

I went in and asked for a brown sugar shaken expresso. Got it and it tasted so bitter, they didnt put any syrup or anything. I politely asked the drive thru worker if he could put some more syrup in it. He automatically got a attitude & said they already put syrup in it, i asked if he could put some more, grabbed the cup and walked away when he came back, tried it and it was the exact same. If he doesn’t know with people and put best customer service on he needs to rethink this job.

Ivonne Gutierrez

I am writing to report an unpleasant experience at one of your locations. I called the night before to ask about ordering Boxes of Joe and was told it was unnecessary to order ahead because each box only takes about fifteen minutes. I arrived shortly after 6 AM with plenty of time before needing to be at my destination at 7:15. After placing my order for two Boxes of Joe and an individual coffee, the staff, who appeared young and unbothered, spent most of the time standing around talking instead of working. The store was not busy, so there was no reason for the delay. It took about forty-five minutes for my order to be completed, and I ultimately left without the individual coffee because I could not wait any longer. I typically choose Starbucks, but decided to try this location and immediately regretted it. I believe additional training is needed, along with improved professionalism and urgency.

Kinda Alnajjar

Their coffee is good when the employees actually listen to what you want, but most of their employees are rude and dont listen to your order. I went this location multiple times sometimes even on a daily and the same employees just seem to treat us worse and make our coffee worse than before.

Paula Acosta

This is literally the worst Dunkin. They don’t fill their donuts up! EVER! I’ve tried many times over the past years since they opened. Nope. No filling. One bite. That is all you ever get. They skimp BIG TIME. Go to white settlement rd. They FILL their donuts up!