Frankie's Place
Mexican · Garland
Ofertes disponibles
Sigues flexible, estalvia més
Sigues flexible, estalvia més
Sobre Frankie's Place
At Frankie's Place in Garland, Texas, we're dedicated to serving up a warm and welcoming dining experience that showcases the rich flavors of local specialties. Our attentive and courteous team is always on hand to ensure your visit is nothing short of exceptional. From our extensive beer selection...
At Frankie's Place in Garland, Texas, we're dedicated to serving up a warm and welcoming dining experience that showcases the rich flavors of local specialties. Our attentive and courteous team is always on hand to ensure your visit is nothing short of exceptional. From our extensive beer selection and crafted cocktails to our mouthwatering dishes made fresh daily, every aspect of your meal is designed to delight. With outdoor seating options, no-contact delivery, and fast service, we're the perfect destination for families, friends, or solo diners alike. Whether you're in the mood for a hearty lunch or a celebratory dinner, we invite you to experience the unique energy of Frankie's Place for yourself.
Què diuen els clients de Frankie's Place
Frankie's Place is a Tex-Mex restaurant known for excellent food, great service, and a fun atmosphere. Customers rave about the brisket enchiladas, chips and salsa, and drinks. Many reviewers specifically call out the friendly and attentive staff.
Plats populars
Ideal per a
Tip: The restaurant has plenty of TVs for sports enthusiasts. Happy Hour is on Sundays.
Services
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Opinions de Frankie's Place Garland
I don't know how I haven't reviewed this place before. It is one of our go to neighborhood restaurants. We liked Frankie's before they moved to this location, but have eaten there and gotten takeout many times. The staff has always been friendly. The margaritas are a great (and potent). The Agustin's enchiladas are my favorite, with the mole sauce. The Mexican lasagna is decent too. The brisket tacos are great, though not quite as good as some I've had. Clemente's enchiladas with verde sauce are solid. The beans could be better, and is the only thing I haven't absolutely loved. They have a drive up window for takeout orders, which is nice (especially in inclement weather).
Our first time trying this place and when I say everything was AMAZING! From the service, the food, the cocktails and the guests that dined beside us. The food portions were huge for the price. We will definitely be back to visit soon!
This place is always amazing. The service is great. They’re always so welcoming. Margaritas are the best around! 💯
One of my favorite places to eat. The food is always top notch especially the queso and the Mexican lasagna! Atmosphere is very chill and the staff is always polite. Definitely recommend if you are looking for a tasty meal in Dallas
Love, love, love the food here! Service is excellent, staff is great, and atmosphere is laid back. Drinks are outstanding!
We had great service and the food was near perfect. We will be back.
Had a fantastic time at Frankie’s Sunday evening. They have Happy Hour all day Sundays. Would highly recommend. Thank you Alejandro for the very hospitable service and experience.
We all loved our meals and will be back for more. Our waiter was very attentive, and the atmosphere was nice. 10 out of 10!!
Frankies is my favorite go to restaurant on any given day. I love the service here. The food is absolutely amazing. They have good lunch specials as well. They also were open on Thanksgiving and that was very convenient for me this year. Thank you, Frankie’s Place 🙂
The food & drinks were excellent. Paco was a wonderful waiter. I had a problem with a pesty fly. Can't wait to return.
Best tex mex in town. I've yet to have a bad experience here. I love getting the chicken enchiladas with a fried egg on top. The tacos are fantastic, and the real star is the margaritas. They make the best. The atmosphere is super comfortable, and the staff are friendly.
A local ‘cult favorite’. Food is excellent and well priced. Comes out quickly from the kitchen. Staff are great, and have been employed for years (low turnover) so I know they are treating their employees well. I ALWAYS enjoy my time here. Drinks are great! A spot on the patio is just where I like to be to enjoy my brisket enchiladas, my favorite dish next to ceviche. Their ceviche is really good chunks of fish and fresh veggies. Execution is so good here. Please don’t ever close Frankie’s!!!!!!
Our favorite local spot. They have consistently good food! I feel that their severs have come a long way as well. As of late, they are super friendly and attentive. We have become regulars here and the manager remembers our orders. I love the 80’s music they play inside during lunch, it creates a nostalgic, fun vibe. We order the cheese enchiladas with chipotle sauce and it’s so good!! Their margaritas are good & strong as well!
This is part of the family that runs Casa Mama and is equally excellent! They're kind, the food is consistently delicious and affordable, and the margaritas are amazing. I love going here because it is the epitome of a successful small business. They know what they do and they do it right every time! If you're in the area I'd highly recommend you stop by!
Very good food AND service! Update 1/31/23: went in last night to eat, everything was ok until we sat down.. ceiling fans were going (not in the reverse direction to circulate warm air) so it was a little cold inside 28 degrees outside, chips and salsa tasted great but they are now serving the salsa in a tiny 2oz (maybe smaller) cup making it impossible to dip a chip into, thus ruining what I consider to be an important part of the Tex Mex food experience. I asked my server if we could have a bigger container for the salsa and he very curtly said that he was "instructed' to use that container so I had to improvise by breaking my chips into small pieces and also by pouring the salsa onto the chips. The food was otherwise good, but will be considering other options before returning.
Great spot for a business lunch or even a happy hour. Really good food, big menu of choices.
"I stopped by a random place and it was well worth it. The staff were friendly. I got the chicken and sausage fajitas, and my husband got the beef street tacos. We also had queso, chips, and salsa. The food came out fast, hot, and it was good. My husband said his margarita was on point. If you're in the area, you should try this place."
I’ve lived right around the corner from this place for a year but never noticed it until the other day. So today I decided to try it out. Plenty of easy-access parking, all close to the door. A nice gentleman opened the door for me on my way in and escorted me to the table of my choosing. There is a cool enclosed patio area on the way to the dining room. I sat at a tall tabletop inside the bar area. Good music. Chips and salsa arrived very quickly. House frozen marg was decent. Happy hour ended at 6. Bartender was also my server, he was also very nice and attentive. I had a queso, shredded beef enchiladas with ranchero, borracho beans and street corn. Also loved how they provide an additional ribbon of paper with your receipt that specifically asks you to leave feedback on the areas of food, service, or atmosphere in case anything did not go well for you. Well done all around. Was my first experience and will definitely be back soon.
We went for Brunch today and it was AMAZING!!! I had the Maracas Casserole and was totally blown away with the flavor. Who would've thought you'd get an excellent Hollandaise sauce at a Mexican cuisine restaurant!!! I'm looking forward to enjoying my leftovers as much as the first time. Do yourself a favor and give them a try! Maracas Casserole Mexican potatoes, chicken, spinach, mushrooms, and onions topped with Hollandaise sauce, two basted eggs and almonds.
It was my first time visiting, and I ordered Alisa’s Enchiladas, which comes with a side of beans and rice. The food was good overall, and the portion size was reasonable for the price. Customer service was top-notch—the staff were very friendly and helpful. The only downside was parking—I came during lunch, and it was packed! Overall recommend!
This hole in the wall is A Gem! Delicious Chips and Salsa! The charro beans are the best! Tamales = Yummy! Oh and let me tell you about their rice!!! OMGosh!! And I don't even like rice!!! I highly recommend Frankies! I don't try anything, I just do it. And I've been doing Frankie for over 2 years non-stop!!
Pinky is my server he is the best, he make sure you have what you need. He made my experience great for me and my husband and is a comedian. I am still waiting on my food but that’s ok I give you all other updated than Update: the food was delicious. Mario and Chica was fabulous. The entire staff. Thank y’all for a great time.
We especially love the carne asada, don't buy flautas because they are not worth the price.
Good, Solid, consistent Tex-Mex. Everything we've ordered is 👍👍👍
Officially my favorite Mexican spot(it beat out my beloved meso maya!!) I discovered this place late last year and have been at least a dozen times since. Food is nothing short of delicious every time I have been. I love the atmosphere and the fact that you can eat in a bright sunroom or inside where it has a darker atmosphere. I love the Christmas lights decor inside and the 70-80s music they play. They have the best salsa, queso and chile relleno in town!! Their veggie enchiladas are also so yummy! Their happy hour is great and the frozen marg packs a nice punch. I think I’ve only ever had 1 issue with Frankie’s and it was a service related issue but we also had a Party of 10 and there was another huge party as well and our waiter was new, so it’s understandable things got mixed up. Parking also sucks when it’s real busy. But overall I Highly highly recommend.
The wait staff were very sweet! The time between being seated and food was pretty quick. Whatever we asked for as a group was given without a problem. And everyone was content with their food. The atmosphere is also very nice. I went right when they opened up but soon after they got pretty busy so that may change the speed of things but overall it was a good experience
I love eating here. The service is great and the food is excellent. Fajitas, enchiladas guacamole and other Mexican food offerings. Great portions. I had salmon enchiladas this time. A big salmon steak covered 3 enchiladas. Yummy.-- 2 meals in one. Chicken quesadillas appetizer could have been a meal by itself.
WE HIGHLY RECOMMEND THIS PLACE!!! They have 3 locations and so far we’ve been to this Garland location and the Sachse location and they are both awesome. We had the Salmon Enchilada and the Brisket Enchilada and it is 🌟 5 star quality gourmet dishes. Even the free Chips & Salsa was amazing! ❤️ And our waiter Paco was so quick and attentive! We would definitely come back and request for him. He deserves a raise for sure! Another table had a sizzling Fajita Platter and we will come back for that dish also 😊
I'm typically not impressed with restaurants with food I can make at home, but Frankie's is special enough I do out of my way to go there. Good unique menu items, great chips and salsa, and their super hot serrano pepper salsa is to die (sorta) for.
I had the brisket burritos and let me tell you. It's amazing. Meat is good, the enchiladas are awesome. My wife had the chicken fajitas and liked them but she agreed mine was better. I'm a big guy with a big appetite and it filled me up. We had the queso and they don't skimp. It's not your normal watered down cheese. It's really good as well.
Took a friend and she loved it. I've never had anything that wasn't good. We occasionally go as a group from work and everyone says the food is good.
Very grateful for wonderful service by Sherlin She went above and beyond and was very on top of things. I will definitely be back and ask for her to be my waitress 🙏
To be honest I don't remember what the food taste like. I came here to eat and ended up getting a free show and some abs for all the laughing that happened. The staff is wonderful. Great service. Loved the live music. A great unexpected night. Sunday evenings are the best times to eat here.
I love this place. You feel good about spending your money here. The food is GREAT. The service is GREAT. The atmosphere is GREAT. The attitude of the servers is GREAT. The margaritas are GREAT AND QUICK! They help each other out and honestly, it's refreshing. You're not walking out feeling like you got cheated by the pricing because all of these areas were met in what it takes to have a successful restaurant and customers having an excellent experience. We are fans of this place. This was our third time. We will continue to support this business. This time we came on a Tuesday evening if that's important to anyone. Thanks!
To complete our Sunday funday my sister and I decided to get tacos and margaritas. After researching my sister came across this place so we came. They have a small patio with a big screen television. When you walk in, there's nothing impressive about the way it looks, think hole in the wall vibes. We were seated and provided menus. Each table had a bottle of hand sanitizer which was nice, although it smelled extra strong. Our server, Iyckxema, came to take our drink orders but we needed the drink menu which she brought over. After looking at the drink menu I ordered a premium margarita, then after a closer look of the menu I noticed they had an all day happy hour on Sunday (yes!). She described the top shelf margarita as having premium tequila and a floater so I quickly switched my order. I had the frozen top shelf margarita and my sister had it on the rocks. For food we ordered a small guacamole, I ordered the calamari tacos (3) with the veggie medley, and my sister requested veggie tacos (2) with pinto beans. We were provided complimentary chips and salsa. The drinks were delicious! Chips could've been warm. Salsa was good with a touch of heat. The guac could've used a little more seasoning. My calamari tacos were good but could've been a lil crispier. The veggie medley was well seasoned. The veggie tacos looked underwhelming so my sister requested shrimp tacos instead, which wasn't a problem. The shrimp tacos came with 3 and they were grilled. My sister enjoyed them but I think they could've used a little more flavor. Pinto beans were good and seasoned well. Our server was amazing and I will definitely be back on another Sunday to partake in the all day happy hour.
Frankies is a great place to eat and have a good time, the food is always amazing 🤩 the staff is so professional and well about the restaurant everything is great the decorations the music will definitely recommend frankies😎😎 will recommend my favorite salmon enchiladas but everything is very tasty😊😊
Was invited for dinner here, and ordered chicken fajitas, it was really good, tasted fresh and didn’t have a problem , the inside of the place looks very decorated and cute and the server was very attentive. I would only come here IF invited because it is kinda expensive for my budget lol .
Can't believe I've never been here before. The atmosphere is cool and the food is phenomenal. Will definitely be back. Our server Kevin was on point and funny. Honestly this was the best meal out I've had in a long time. Queso was great (You can get it with brisket) I had the Brisket Enchiladas. Then we shared the Churros with ice cream(Must have) Not only was the food good. The presentation was on point. Appetizer, two entrees and dessert for $60. Am I in love? This is my new Tex Mex spot.
It was my first time and I enjoyed it. My food(Agustin's Enchiladas) was served hot and it was delicious. I also enjoyed my Mojito The service was on point also. Thank you!
We went for our honeymoon, we enjoyed it very much! We got the fajitas to share, with chicken, sausage and carne asada and a fresh limon drink for me. Delicious!
Came here with my brothers and we all loved it. Employees were super nice brought all of us water without even asking with our drinks. Food was amazing, atmosphere amazing. Would definitely recommend!
July 2025 Passed by this restaurant for many years, first time visitor. Very attentive and courteous serving team. I was impressed by all of them greeting each customers and provide fond farewell. I have experienced clearing the plates after eating after many, many restaurants visits. The service was excellent from a neighborhood restaurant in Garland. Love the chips! Even though my order portion was kind of small but it was tasty and flavorful. The food was hot and quick. Highly recommended. My rating as 5 is very satisfied Taste 5/5 Speed of service 5/5 Cleanliness 5/5 Attentive and courteous 5/5 Temperature 5/5 Will love to revisit !
Yesenia was our server and boy was she amazing! It was our first time here and she made us feel like family. The vibes in this place is amazing and they love all people white, black and mexican. The food is pretty good as well! We can’t wait for all day Happy Hour on Sunday lol!! Come here asap!
First time here, saw the rating, figured I would try it for myself. Got a very interesting plate if enchiladas, never had eggs topping my enchiladas, decided to give it a whirl. Very good, lots of flavor, and the salsa was flavorful and not too hot for thr average person. I like mine a little hotter, but thats just me. overall, great plate, good flavor, friendly staff and good service.
⭐⭐⭐⭐⭐ I recently dined at Frankie's Place, and it was an exceptional experience from start to finish. The food was absolutely delicious, and the service was top-notch. Every dish we tried was a culinary masterpiece, and it's clear that the chef takes pride in their work. The staff at Frankie's Place were welcoming and attentive, making the entire dining experience enjoyable. It's not just a meal; it's a culinary journey that I highly recommend to anyone looking for outstanding food and service. I can't wait to return to Frankie's Place to explore more of their menu. Thank you for a memorable evening!
I was brought here for a Christmas Eve Brunch and it was my First time here. The food was DELICIOUS!! Their Mango Margarita and Their Sangria Swirl were both so good! The staff was SO FRIENDLY and VERY ATTENTIVE! The Atmosphere was so nice. I Highly recommend this location for AWESOME Mexican Food.
Yesterday I got married to the love of my life. We wanted our guests to enjoy our favorite restaurant instead of a reception so of course that is Frankie's. BLEW it OUT OF THE water!! They were rea…
Great service. Thank you Oscar, Good food (fajitas, carne asada, salmon) and sopipilla bites with the best ice cream and honey. A Christmas celebration with family
Great service. Thank you Oscar, Good food (fajitas, carne asada, salmon) and sopipilla bites with the best ice cream and honey. A Christmas celebration with family
Good food, great service, excellent chips and salsa. The brisket enchiladas with poblano cream sauce was terrific and I'll definitely go back for more.
Good food, great service, excellent chips and salsa. The brisket enchiladas with poblano cream sauce was terrific and I'll definitely go back for more.
Good food, great service, excellent chips and salsa. The brisket enchiladas with poblano cream sauce was terrific and I'll definitely go back for more.
Great food service and the atmosphere is amazing I love the staff and everyone that works there! Very cute place. Great chimichangas too and the lasagna is good too. I love the fajitas there as wel…
Frankie's does it again! Probably the best migas I've ever eaten at brunch today. Breakfast tacos and kids pancakes, eggs and bacon were also delicious. We had the most wonderful waitstaff and this…
Great, great customer service! Food was amazing definitely will be back soon! The restaurant has two nice areas where to sit and the music, light, environment it's perfect. So refreshing!
Marvelous, best and most reasonably priced Tex-Mex in the area. Very, very friendly weight staff. I love sitting in the patio area.
The food is good, the drinks are GREAT. And the staff is even better. One of my neighborhood spots.
Everything is good. Queso, food, drinks, service and food cost. I have been here many times, and I've never been disappointed. I bring a lot of my work colleagues here.
Went on a Sunday afternoon and we were easily able to watch the game with all the TV's they had available. Solid chips and salsa to start and I ordered the chimichanga with brisket. So good! I woul…
We discovered their restaurant in Sachse during in service days while teaching, and then found this one right by us- love love love the food!!! Excellent Tex-Mex, wonderful flavors and variations o…
We discovered their restaurant in Sachse during in service days while teaching, and then found this one right by us- love love love the food!!! Excellent Tex-Mex, wonderful flavors and variations o…
I've driven by this place for several years and decided to stop by with my family based on a neighbor's recommendation. My family wasn't disappointed. The atmosphere was great for a neighborhood restaurant. The service from Marco was excellent. The menu had many options and my entire family enjoyed our meals. 4.50 margaritas during our meal time was a bonus. We will definitely be back to explore more items in the menu.
Fair to good food - 1st time to eat certain dishes so didn't know what they contained or how the ingredients would be put together. For example, I ordered a burrito Mexicana, which came with long grilled onions mixed with cheese over potato's and some instances of the grilled onions inside the burrito, which IF I liked onions, would have been fine, but instead of them being on the side so I could choose to eat them or not, the onions were already mixed in or were over the taters and inside the burrito, and it was very disappointing and I didn't like the taste of the food cuz of the onions and it was very messy and near impossible to get rid of the onions. I will NOT order this again, and will order something else. The portions were good sized and we all liked that! The chips and salsa were also good 😀👍
I love this spot, and they have a great happy hour. Sundays are all day happy hour. I docked a star because their patio technically isn’t dog friendly, although they are lenient. They have quite an interesting menu with lasagna and fried rice. One of my favorites is the crunchy tacos with beef, and their ceviche.
Nice and cozy environment. Our waiter was great and served us well. My husband and I both had the sour cream chicken enchiladas and they were delish! The chicken was juicy and the sour cream sauce was just slightly a little thicker than I would prefer but it had a good sour cream flavor with just a hint of tang. The rice was flavorful and fluffy as well which was a surprise and the black beans could have used just a tad more seasoning. The only request I would like to make are for a thinner tortilla chip instead of the harder thicker ones for the salsa, which was really good just a little on a spicy side for me but tolerable as I can't do spicy!
Service was 4 out of 5 bc I sat at a bar table and it got busy so he had to help others, but otherwise great! Ordered the sour cream chicken enchiladas and they were really good bc the chicken inside was tender and flavorful. The rice was on point but the black beans were a little bland. Ordered the smaller portion sopapilla for dessert and it was really chewy to where I needed a knife and fork instead of the spoon they gave me. So that was the not so great part.
"THE BRISKET ENCHILADAS ENOUGH SAID!" PLEASE do me a favor and order that for the sake of humanity. Pretty delicious with the smokey brisket and mashed potatoes enchiladas with that green crack sauce might need to be on thrillers top Hispanics dishes ! Queso with the tortillas is a nice start . Girl got the salmon enchiladas which was a solid . Accidentally ordered the churros and ice cream but if you go here you need to order the mini sopapillas and ice cream to finish off the night .
Very cozy environment with 2 large tv screens in the dining room and awesome real Mexican music playing in the background. I had the Caldo se Res. Big chunks of potatoes and a nice piece of meat, plus a delicious corn on the cob. The carrots were few and the squash was a tiny slither. It was lukewarm at best. Even the bowl was lukewarm. Nice presentation. I prefer yellow lemons and they serve it with limes. My friend had mixed fajitas he loved all of it. The rice was delicious, perfectly cooked, favor spot on. My only suggestion is that it was a tad too salty. Lastly the salsa and chips were a C+. The chips were stale and the salsa was sweet. Might work for some but not for me. Queso was awesome. Will return to keep working my way through their menu.
Chips and salsa were free and tasty. Waiter was friendly, though he didn't seem to be around enough at first. Got a tasty $5 margarita that was actually very strong. Had the Frankie's Enchiladas plate, which was good, and which could have been garnished to look prettier. Bathroom floor was also a bit sticky.
Friendly staff .... nice energetic vibe... food is good as well as service
Very nice Mexican restaurant. After visiting many mex restaurants I found this was 4star in all ,wibe- the music here is amazing, the food is very nice , the staff are very nice and they will give best in service. Try mock tails too it’s different and kind of Mexican mocktails.
Went for lunch with coworkers. They all love the place and I enjoyed it as well. The chips had just the right amount of salt that had you keep coming back. The salsa had a slit kick to it and was to water or thick. I had the chicken nachos are individual chips with nachos on them. The portion size was good; received 6 or seven and I couldn't finish the last one (maybe from all the chips and salsa I ate lol). Nice strip of chicken and was loaded with cheese and beans. The guac and sour cream came on the side, wish there was a little more guac to divide among the chips, but over it was a nice meal. Atmosphere was chill for lunch in a covered patio and the service was solid.
Brisket Enchiladas are very good. Service is usually fast and friendly. Food is priced a bit too high in my opinion but overall a good experience. However, I had one incident where I was left unsatisfied over a bill dispute. I was basically charged for something I never ordered. Despite that, I have returned many times to good service.
I occasionally work just down the street, so I come here for lunch sometimes. Frankie's Place is solid. I've had the beef fajitas and they are always well prepared. Friends have had several other dishes and there have been no complaints. Service is good, with a friendly staff. And the atmosphere is very warm and inviting. Good, family friendly restaurant that comes recommended from me.
Large amount of food for a very reasonable price. Service was spot on and food quality is very good.
Large amount of food for a very reasonable price. Service was spot on and food quality is very good.
Large amount of food for a very reasonable price. service was spot on and food quality is very good.
Large amount of food for a very reasonable price. Service was spot on and food quality is very good.
This Frankie's, I'm 90% sure anyhow, is unaffiliated with the Frankie's set of restaurants in Sachse/ Wylie. Those two would be my top pick for Mexican near me. This Frankie's is amazing too. The chi…
Very comfortable environment. Attentive, but not intrusive, service. Good food. If this is in or on your normal traffic pattern, go for it. I went out of my way to try Frankie's based on reviews an…
The people here are nice and friendly. They make you feel welcome and acknowledge you. The guiso stew isn't for everyone - it's savory, but thicc. The crunchy ground beef taco has a lot of flavor…
a la carte...queso: fresh chips warm & queso OUTSTANDING...cheese & onion ench w/chili con carne, ench chicken w/sour cream sauce: also very good...boracho beans: some of best I ever had...Served b…
Tried this place for the 1st time. Chips came out warm & salsa had good flavor. I got the mexican plate. The beef taco was great. Beef was well seasoned. chicken enchilada was good. Rice & beans …
Not the first time I've stopped for a drink. Not the first time the bar attendant told me my drink was part of happy hour but was charged regular price. Last visit was my last. Have also in the past …
Not the first time I've stopped for a drink. Not the first time the bar attendant told me my drink was part of happy hour but was charged regular price. Last visit was my last. Have also in the pas…
Not the first time I've stopped for a drink. Not the first time the bar attendant told me my drink was part of happy hour but was charged regular price. Last visit was my last. Have also in the pas…
I was like placing an order online with these people but lately the service has been slipping. Vegetables are not cooked properly. Something is always missing out of my order lately. Please pick up your service again. We used to love you guys so much.
Takeout order. Food was ready when I arrived. Nice ambiance to restaraunt. Large outdoor covered seating. Tortilla Soup itself was good in flavor (more hearty than light) but for $18, kind of underwhelming. Not a lot of protein for the price. Doesn’t come with limes or cilantro. Just cheese. Togo orders come with chips and salsa. Stuffed jalapeño was good. I get the vibe this a better sit down restaraunt than take out.
Sorry to say but its going downhill. We've been going here for a few years now. The food is really good, but like any place that gets popular, it becomes a money grab. In just a couple of years, th…
Here is the email I sent to Frankie's after our visit on Dec.23. I have not been to this Frankie's in a while. The food was Frankie's standard- family Tex Mex. No complaints on the service or food..…
Here is the email I sent to Frankie's after our visit on Dec.23. I have not been to this Frankie's in a while. The food was Frankie's standard- family Tex Mex. No complaints on the service or foo…
This restaurant is a huge miss. When I walked in, an employee walked away from what appeared to be the host stand, although a strange looking one at that. I later realized it was a server station, but it’s really confusing because it’s the first thing after the walkway from the only entrance. This is where a host stand typically would be. Instead, the actual host stand is around another corner, out of sight. So after eventually realizing I was standing and waiting for something that would never happen, I explored. After being seated, I noticed that all the menu items were 1-3 dollars over the price you would expect from a place of the general caliber. I had a good server, who answered my questions confidently and knowledgeably. The chips and salsa were also not the worst, but the chips weren’t fresh, they weren’t stale either but just felt like they had been taken from a bag of chips. When my enchiladas arrived, they were spectacularly small, and nothing tasted very good. I doubt my review will move the needle much. With the exception of the weird host station placement (this could be fixed with a sign) it seems that whoever owns this restaurant knows what they are doing. And it makes sense, in this economy, that a restaurant owner would sacrifice quality and portion size and charge a little extra to stay profitable. Most likely, few will notice. It is sad, though.
The food was fine and came out fast. Our sever Guadalupe Q. was very rude though, we were kind to her and they weren't even busy, but she still acted like we were a major inconvenience to her. Maybe she was just having a bad day, but that's still no excuse to treat paying customers poorly.
My family has eaten at Frankie’s Mexican Food in Garland many times without any major issues, but this recent visit was extremely disappointing and concerning. We placed a take-out order through the …
My family has eaten at Frankie’s mexican food in Garland many times without any major issues, but this recent visit was extremely disappointing and concerning. We placed a take-out order through …
Beware of the Salmon. It was the worst I’ve ever had. Hoping we don’t get sick from the couple bites we had. Complained to our waitress and she said she would tell the staff. Nothing was done and when we complained again. She said she would comp our drinks. We didn’t eat it, but were charged $42 for a disgusting ,inedible salmon. We will not be back.
⭐️ If I could give negative stars, I would. ⭐️ I ordered food for pickup through the drive-through in June 2025. We have eaten at this location many times before, but this experience was by far the most traumatic and disgusting one my wife and I have ever had. I ordered two veggie quesadillas and two teas. They handed us the teas in a bean cup with the straws punched through the lid. I was confused, but tried to give them the benefit of the doubt. We took the food for a planned picnic. When we opened the food, everything looked okay at first. My wife took a sip of her tea and immediately said it tasted like “toilet water with sugar.” Strike one. She then took a bite of her quesadilla and said it tasted extremely bitter and dirty. I took one bite of mine, which seemed okay, but at that point, we both decided it wasn’t safe to eat. Some time later, my wife started saying she didn’t feel well—nauseous and like she needed to throw up. She said this multiple times before I finally asked if she wanted to go to the ER. We ended up in the emergency room, where she began throwing up repeatedly, over and over, along with diarrhea. She needed IV medications, and the hospital diagnosed her with FOOD POISONING. I immediately called Frankies and spoke to the manager on duty, Marco, to warn them so no one else would get sick. I went back the same day—angry, yes, but calm—and spoke with him in person. He took the food back and refunded my money, but obviously that does NOT fix the damage that was already done. I was told to contact Jessica, the GM/owner’s daughter. I emailed her, and at first she seemed empathetic. I met with her at Frankies and provided all documentation, diagnosis, ER bills, everything—nicely organized so they could handle it properly. Since then? Three months of silence. After three good email exchanges in July, Jessica simply stopped responding. I’ve sent five follow-up emails with NO communication at all. DO NOT EAT HERE. YOUR HEALTH MAY DEPEND ON IT. Only after my wife contacted Jessica apologize for not getting to it right away, and we did finally get minimal cooperation. My wife missed the three days from work, over this entire nightmare this caused, it took over a week to recover from the Food Poisoning she went through. 🔥 I’m PISSED OFF. Frankies — NEVER AGAIN. 🔥 And believe me when I say this: I’m putting what happened VERY lightly. Let me give everyone a huge piece of advice: TRUST NO ONE when it comes to your food. Not the restaurant, not the manager, not the excuses. Because when something goes wrong? It’s all about what’s happening right then, not what happened in the past — and definitely not what they claim happened. I even called the City of Garland Health Inspector, because this was THAT serious. They only care about what can be proven, what’s right there in front of them, not stories or apologies. So here’s the biggest advice I can give anyone who ever deals with a dangerous food situation: **➡️ SAVE. THE. FOOD. ➡️ SAVE. THE. GARBAGE. ➡️ SAVE. EVERYTHING.** Because once you throw it away, they’ll act like it never happened. Frankies will NEVER see another dollar from me. And people need to know exactly what’s going on before someone else ends up in the ER like my wife did.
My office placed a lunch (pick-up ) order from Frankie's . Typically we have no issues but, today we did. 1. The chips for salsa taste burnt. 2. I ordered crispy chicken tacos, rice and black beans. When I opened my lunch the beans were pinto instead of black. This is my lunch and since I don't have anything else, I start to eat. As I'm eating the beans I see a black unidentified object. YUCK!!!! I called and spoke with the manager (Josh) who apologized and he offered to make me another plate. Since I couldn't go back to get it. He told me the next time i come in, he will give me a free meal. Not sure how they will know it's me or if I will ever go back. Either way, I should of asked for my money back.
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1914 N Plano Rd, Garland, TX 75042
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1914 N Plano Rd, Garland, TX 75042
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