Randy Sackett

We stopped in for a birthday dinner on a Saturday evening and were seated immediately. The service and food were both excellent. I enjoyed their Bourbon Street Steak entree and would highly recommend it! It is served hot on a sizzling platter. The margarita that I had with dinner was also very good and reasonably priced. We have always enjoyed our experiences with Applebee's and this location is no different!

LuAnn DeLaVergne

Kaylyn was AMAZING!!! She was super friendly and always right there when we needed refills or extra napkins! It was the best experience I’ve had at Applebees, ever!

Mariah VanDerkamp

We had a great time at Applebees, better than we have had in a long time! We got some great service from our peppy server Kaylyn, and we are already planning out next dinner back!!!

Tiffany Ippolito

The food was delicious. We had the chicken parm. We had Sam was our server. He did a fantastic job. Very attentive great personality. It was a very enjoyable experience.

Irene A.

It was great to stop by for dinner with family, as always. Mashed potatoes with the top sirloin steak and green beans were terrific and their cheese artichoke and spinach dip with chips is so good. Son ordered ribs with fries and mozzarella sticks and enjoyed them a lot. The only reason I didn't put all 5 stars for food is that the chicken salad had not-so-fresh leaves this time (you could tell by the cut edges of the pieces) and tasted weird as if they stored in a bleach-washed dish or something and same goes for their coleslaw, so next time I probably will not be ordering that, unless they will improve it.Other than that everything else was tasty.

Sherry Ossont

Becky J is an absolute asset to Geneseo Applebee's! She is a great server with personality plus. She pays close attention to her tables always asking if you need anything or asking how the meal is. Becky J should be complimented for her many years of awesome service.

Jessica Griffin

Other then being frozen by the air conditioning lol, it was great service and fast. Food was good for the price, we went after 9pm so appetizers are half off, pretty much had full meals off of the appetizers and brought food home.

A Mejia

I don’t remember my waitresses name but she was awesome. Every employee in the facility seemed to be in a great mood. The food came out looking amazing and tasted delicious and again my waitress was a total badass made sure drinks were filled and everything was as it should’ve been.

Kathleen McEneany

Fries were cold last 2 times I was here. It's like they don't make them fresh. They seem to keep them under a heating lamp. Also way to salty. Service was very good. Bartender Chris made me a fresh pot of coffee and anticipated I would need more creamer and sweet and low before I asked. That's very rare these days. I would give him a 10 just for those 2 acts of kindness and efficiency. 👍 ❤️

Amy Mosiman

Clean, friendly, welcoming, and accommodating. Our server anticipated our needs, was quick to make suggestions, and had a warm smile. The wonton tacos were crispy and fresh and the tomato basil soup was the perfect accompaniment for a cold, blustery Wednesday. Enjoyed our visit.

Raymond Fisher

Onion rings were great, the ribs not so much a little on the dry side also were tough the sauce was good. The triple chocolate cake was very good.

Food was just ok. Hubby requested his burger be as red as they can make it. However there was absolutely no red. My chicken and shrimp was just ok. I could barely feel/taste the heat from being cooked. Needless to say we will not be going back to that Applebee's again 😒

Steve Bensler

Over all a good experience. We found the starter platter to be supppper greasy, like dripping in oil. My fried chicken was decent and my friends chicken salad was good too. Their beer was expensive imho $7USD for a glass, but all is good we were traveling so splurge. I would come back again but I would skip the starter platter for sure I think it's call the classic combo.

+1

Clifford Allison

We ordered Steak to go ( 2 meals ) the potatoes were delicious, the green beans were delicious- the Shrimp, onion & mushroom were good. The Salad had more hard parts than lettuce. The Steaks were the WORST WE HAVE EVER HAD. The temp was medium rare & the food was hot ( we live 5 miles away ). The Steak couldn’t be chewed, couldn’t be cut. My Wife fed hers to the dog, mine was in need of a seraded knife and although she cut it into bite size pieces unfortunately it still couldn’t be chewed. Well that was $60 of disappointment. Chantel delivered the meals to the car & she was a ball of energy with just a lovely internal light & beautiful personality

Went for a quick bite on valentine day with my daughter. We were there for 2hrs. I had ordered a burger to go for my husband. After we had our meal I was waiting for at least 30 min for my burger and it still wasn't coming out and we were ready to go. Took another 15 to get waitresses to take it off my bill.

Today I ordered To-go side around 1 pm! I had Cassidy G! Not only was she disrespectful, she was just full of attitude!! Just seemed like she could care less about working and being there! Do better when hiring these people!

Douglas Martin

We waited for about 20 minutes with a group of other people that were also waiting to be seated, we were never acknowledged by any hostess/staff. We ended up leaving. You could see the waiters and waitresses standing around talking to each other. Disappointed.

Kellie Geiger-ripley

Placed an order through the applebees website and picked the delivery option. 2 of my items were missing blackened shrimp Alfredo and a diet Pepsi. Called the store and was told it is door dashes problem. I did not order through door dash i ordered on applebees website. Was told he would get manager and I was placed on hold for 20+ minutes.Hung up and called back another hold for 20+ minutes hung up again another 12 minutes have gone by. I am as much as customer as any one in the store who would get a manager right away. It says a Michael C was on charge of order. 20 dollar item out of a hundred dollar order missing. After 7 phone calls and 2 hours wait time on phone I got a manager who did give a full refund. He said he had been misinformed by the person who kept answering the phone.

Adam M

I just watched a commercial for Applebee's and their deal. I ordered a chicken parm like on the commercial and did not get the amount of pasta like the commercial had. All I got was the same size as my chicken. Pasta is cheap and they gave me so little. Plus my daughter ordered a burger and it came with cheese on it. So they took it back and brought us one that looked like they scraped the cheese off and brought it back to her. So I said something and the manager made her a new one. He came out with an attitude. The server was the best part. She was super nice and felt bad. The rest of our time there was bad. We will never be going back. The manager should have had a better attitude. You are in a customer service industry. If you dont want to be there then dont go to work.

Squishy Bee

Absolutely disgusting. Paid $65 for 2 steak dinners and the new "apple pie desert" and it was not edible. The salad had rotten lettuce. The steak was supposed to be well done and it was not only raw but it was just a heap of ligaments and fat (see picture). The green beans were dried up and impossible to chew. The new apple pie desert was supposed to be layers of apple pie but it was literally the consistency of mashed potatoes. It was absolutely nothing but a pile of mush. You couldn't find anything in it that resembled an apple. And that was without ice cream on it. That was in a separate container, in case you might think it was the ice cream that made it mushy. This picture is just the apple pie part. But the best part of all is that I have spent the whole night sick in the bathroom from just eating a few bites of it.

+1

Nelly Collazo

My husband order tomatoe bail soup and it had a piece of plastic. Gave it the benefit of the doubt my husband said bring me another one. The second one had a piece a lettuce and it was straight out of the fridge!! I asked to see the manager. The manager finally came out and apologize and gave us 10 dollar certificate for next time. Their will not be a next time!!