Burger King
Burger · Getzville
Sobre Burger King
En Burger King Getzville, te damos la bienvenida a un espacio donde disfrutar de las clásicas hamburguesas a la parrilla, patatas fritas crujientes y batidos deliciosos es siempre una buena idea. Con una larga tradición ofreciendo sabores que conoces y te encantan, nos esforzamos por brindarte una e...
En Burger King Getzville, te damos la bienvenida a un espacio donde disfrutar de las clásicas hamburguesas a la parrilla, patatas fritas crujientes y batidos deliciosos es siempre una buena idea. Con una larga tradición ofreciendo sabores que conoces y te encantan, nos esforzamos por brindarte una experiencia rápida, sabrosa y con la calidad que nos caracteriza. ¡Ven a visitarnos y descubre por qué somos el rey de las hamburguesas!
Què diuen els clients de Burger King
Burger King in Getzville receives mixed reviews. Many customers praise the friendly and helpful staff, especially at the drive-thru. However, some report long wait times, incorrect orders, and issues with food quality. Cleanliness is noted positively.
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Tip: The staff is generally friendly and helpful, especially at the drive-thru. Be sure to check your order before leaving to ensure accuracy.
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Opinions de Burger King Getzville
.. fast, convenient, clean, friendly staff and the food doesn't look mangled when you unwrap it
Get the coupons in the newspaper or sometimes in the mail and you can't beat the price, food quality or the quick friendly service.
We go to this location most after my son's soccer games. The staff is friendly and it's always clean.
Had the best experience in a while. 10/10 customer service. Sean hands down best employee Burger King could ever have.
Staff always welcoming and friendly! The food prepared very well and service fast and efficient.
Great service. ..super friendly drive through. The food was hot and tasted fresh and very efficient service.
This is the best BK in the area. The service is good and the food is always fresh.
This Burger King has it all. The Management is Superior You will get the hottest most tasty food here highly recommend this one.
Now don't hate me. I usually go to a fast food joint just a few times a year. This visit was simply because the milk has spoiled and I needed breakfast. Two sausage, egg and cheese sandwiches, a serving of breakfast potatoes and a carton of OJ and I was on my way to work. And to use my all time words...yes, it was yummies!!!
Went there tonight. The guy working the window was very pleasant and polite. went out of his way to put a smile on our face.
This was the first Burger King where the cheese was melted and not cold. The service was great also. Greeted with a smile and professionalism.
Greatest food you'll ever eat, 100% healthy options. Best recommendation my gym trainer ever made. You won't be sorry. We need more of these in our town.
I stop whenever I am in that area because the burgers are great and the people that work there are great to talk to and do their jobs well.
OmG it has been awhile since I've had a whopper, I forgot how absolutely delicious they are. And at 2 for 5 special even more incredible and I ate both, trying to figure how to get two more tonight.
Had the 2cheeseburger deal with fries and a small drink . service was fast and friendly food was very tasty and warm one of the better fast food joints I've been too and I have been to many as I drive for a living!!!!!
Alex over there is fantastic, makes the entire place what it is
I am a GrubHub delivery driver. Unfortunately, I didn't catch the name of the girl who was working the counter on the evening of September 16, 2023. She had long dark hair in a ponytail, if that helps. Anyway, I just wanted to commend her for the extremely friendly and efficient service she provided when I was at your restaurant picking up an order for my customer. As you know, quality customer service is becoming a rarer and rarer thing nowadays, and it's important to recognize those who still provide it. She is an asset to your restaurant.
Went through the drive through one night, The gentleman was amazing! It was July 26 at around 9-10 pm. We need more people like him in the world. I barely write reviews, but he deserves so much!
Best breakfast for the price. My daughter loves the breakfast burrito jr. It is worth every penny. I get breakfast here about 2 times a week since we are always on the go. I have never waited more the 3 minutes, and it is always fresh and hot. They do a great job here.
I just wanted to say that the woman taking my order here Denise, was the most pleasant and polite person I've encountered going through a drive-thru in quite some time. People like her should be paid more to keep them around it's good for business.
We went through the drive thru and ordered their new chicken tenders. We got to the window and we saw that they had gotten the order wrong, but before I could tell them about the mishap he had already noticed it. Since our order had to be redone we were asked to park and wait. We were not upset and when the very same person brought out our food. Since we had to wait he gave us an order of fries for free. So I'm very impressed with the wonderful attitude of this person. I'm not promoting they give free food, we had only ordered a 4 piece chicken tenders, he felt bad for us. So yes even BK can have compassion.
I've been here like 100 times, and not once was I ever disrespected. It's a Burger King, but it seems like everyone there at least tries, and that it's managed well. They missed an item about 1% of the time, but they replaced it no question asked. I appreciate that it was available all through the Thing That Happened In 2020.
This BK always has it together. My food has never been stale. They give me the sauces and ketchup when asked. They have never forgotten the straw, or said it was in the bag when it wasn’t. Everyone I have interacted with is friendly, and I never wait long in their Drive Thru. A+ in my book.
Like any restaurant in existence, it's not always a win. However, I can't remember the last "loss". I live around the corner, and sometimes I'm just over life, and get dinner here. I always use the online app, and have never had an issue. The food has been hot and made correctly each time. I honestly wish it was more of a disappointment more often. At just then it's order less often.
I had a whopper and fries. Both delicious. Staff friendly and quick.
Update Went again ( had a bit so good experience last time … not sure where my review went) and had better experience this time . The restaurant looks really nice !
Clean. morning crew was training but I didn't mind when I got my food. Nothing was falling apart, and my burritos weren't rolled half assed. Good work y'all.
I do not often fast food but my minions were hungry they got chicken nuggets. These guys had me laughing and smiling and just all around amazing experience going through a drive-thru I've never had such a fun time in a Drive-Thru. Everything came out fine. And I have a new favorite fast food place.
Food is what you would expect, sometimes good sometimes not. But I'm giving this place 5 stars today because the drive-through worker named Breyer was very helpful and went the extra mile to get our order right without complaint. The workers at this location have always been great.
I stop here almost every day after work. I can't recall any friendlier staff at the drive through. Other restaurants should try thus concept.
Drive through late dinner! The guy who took my order was very polite and nice! even though it was just before closing.
Shawn is refreshing on the drive thru.He is very polite and takes pride in his work and curteous. Food was hot and delicious and i actually got napkins and ketchup and sauce for my nuggets. Great service and great attitude. Thank you
Kenny at the counter was amazing. He made sure to get my order right and said "as long as your order is right, that's all that matters" which was very reassuring for a fast food place. I had a large list of items to get for my family and he took his time with me and repeated it back to make sure it was correct. A+ customer service from him!
great customer service. I was a few nuggets short from drive through. after I already ate some I noticed. walked back in and how do you prove that since some were eaten. no fuss no questions. just sorry sir let me get you a 4 pack. that's good service. I know it only cost them pennies but it's how they handled it that is the big thing. whoever the gentleman was behind the counter great job.
Picked up breakfast sandwiches on the way to work. Sausage and bacon croissants, hash browns, and coffee. Tasty food, nice and hot.
Fast food, cheap price, clean store. If you need a recommendation before you eat a Burger King, then move on. This place is not for you.
The order was made quickly and the restaurant was very clean. The whopper came out with a cold bun. 🫤
Whoppers were great, young lady at the window was nice service was a little slow but overall a good experience.
It's just a fast food 🤷🏻♀️ stuff was nice and friendly, place clean 👌
The lunch crew had meal made in 5 min and it was special order. Load their app on your phone and use it at any BK. I see savings of 50% or more and freebies. Today it was a free Whopper. Also very clean store and attended to.
Food was good, had to send back the crispy chicken sandwich because it wasn't cooked properly, but they replaced with no problems. Otherwise, everything was fine and as expected. Staff friendly.
Food was hot when I got it and fresh. Drive through line was long because dining down. But it was worth the wait. Drive through was fast even though their was a long line.
My fries were delectable, my burger was delicious, but my lemonade was...odd, I ran out of d words. But yeah, the lemonade was a little weak, is all.
Great customer service by a very friendly drive-thru attendant. She remained smiling and kept eye contact the whole time we interacted.
Lulu was such a sweet cashier. The burgers were made so beautiful like the pictures! Haha
Went for lunch with wife. Food was good. They had to correct the order though, prepares didn't read the order screen and mis prepared the burger and chicken sandwiches. Place was clean and the order was immediately corrected when they were told it was wrong. Will go back.
Really friendly customer service. Down side is dining room closes early. Touch screen kiosk easy to use. Other downside is no outlets in dining area I could find...and place could use a few windows. A bit disappointed with the receipt fine print for free Whopper in 48 hours...I answered about 40 questions online and took it in for free Whopper only to realize the fine print said I needed to buy drink and fry. Plus - no nonstop beeping machines can be heard from kitchen
You could see the smoke coming from the top of the restaurant, showing they are really flame broiling your food. The smell is inviting and we followed our noses to the drive thru window. The food was very good and we all enjoyed our meals while driving back home. They man at the window was friendly and relaxed. Very efficient service. We think they are that good because they might have good management on site.
Its fast food so its just well fast food no more no less. It was pretty clean and staff was polite.
Add cheese and mustard to the whopper, its delicious. Burger King fries are still horrible. Would visit more if they had better fries
They could use some work with night staff.Sandwiches were put together but falling all over the place.Wrong orders also
Gotten better over the last few months since the remodel. Still can't stand that you are greeted by a recording in the drive thru.
Floors and tables were sticky at 930am which means they didn't clean the night before because dining in the morning is not their peak hours on a weekday. On the other hand food taste good and friendly staff.
Went there to see my old high school friend Danny Lundy. His nickname was Big Bad Lundy, but anyway on why its 3 stars. The inside tables was sticky, fries under the booths. Restroom stunk like moth balls and my whopper was cold. But I did get a refund. Great place but needs lots of work. Visit and say hi to Danny, such a great guy. See you again soon to my pal Danny Lundy.
For a fast food place its ok. But when you ask for fresh fries you should get fresh fries. The dining area was clean but my food was cold before I got it.
Not bad. Friendly service. Clean. A nice treat once in a while. I'm not crazy about exiting this particular parking lot. Always a lot of traffic in all directions.
It's BK... maybe one of the nicer locations. Whopper Jr.'s were ok. Remember... they are never what they look like on tv commercials.
I go here nearly every day for lunch when I forget to pack something. Sometimes it's delicious AF, for fast food. Other times, they forget necessary condiments, or it just doesn't taste as good as usual.
This was a BK my husband and I liked going to before the new look but it feels cold now. Don't know what you changed on the fries but the taste and look was different. Used to be our favorite place for fries. Sad to say not anymore. Don't know if you switched oils or what but honestly don't think we'll be back. Sorry!
This franchise location and building are a bit scary. I would not go here at night. They have the first window closed off and other parts look barricaded. I feel sorry for the people that work here. They did a great job on the French toast sticks. They were cooked well and they even gave me six instead of just five!
Hate when it goes like this realy wonder end up wondering what I'm eating but I couldn't hear them it was close to the end of the night and I was not the ray of sunshine I usually am lol but he was starting to be rude so I got my attitude so my expectations were not very high after that lol
They were closed a little while ago with a sign-up saying they were doing training and ever since they have screwed up my order every time
Well, fast food chain. Same food. Service was friendly. Didn't like the way they cleaned off the tables, wiping the tables down with napkins???? What happened to cleaning spray and a towel???
Terrible ice cold fries and they gave a chicken sandwich was so old dry cold it tasted like a piscotti and you go there at 9:30 at night and employees don't turn the outside lights on to make it look like they are closed but you go thru drive after a couple of minutes somebody takes and serves you left over cold food employees and/or corporate (Carroll's corp) not dedicated to serving good quality product but from my work to my house it's the only place to go late night and happens to me 2-3 times a week
Asked if I could use coupon for whopper ghost pepper version. Was told no so I bought the ghost pepper whopper normally. Got order and opened it to fine it was on regular whopper bread. Went up and was told they were out of the bread. The person in front of me got the last one. I was told the price was the toppings. But I would have used my coupon if they didn't have the ingredients. They ignored me about it.
Been getting food here later at night each week and the last several times the buns are very stale, the burgers are very dry and not warm. the cheese is cold. have had great food during the day but something seems to be really bad at night. the food is not fresh.
Took my order in drive through, but after a 10 minute wait in line, I left. Apparent staffing issue of some kind. I eat here often and usually matters are adequate.
Hi, just wanted to give some feedback. I had to ask for the sauce, and when I politely asked for extra napkins, I was told there were ‘some in the bag already’ in a pretty rude tone. Then after handing me the sauce she walked away, so I couldn’t even ask again without it being awkward. On top of that, the sauce container was basically empty. This is exactly why McDonald’s ends up looking better, because they don’t make you feel bad for asking for basics or act stingy with condiments. The food was fine, but the customer service and portions need improvement.
This Burger King has very rude workers, especially one of the managers Joanne in the morning needs to go. She shouldn't be working in the front counter ever. I really miss Patrick manager the one they got rid 😞 of should have never got in trouble for another worker. This other manager should be out. She never looks happy either greeting others instead very gloomy and mad 😡 looking. Because of this I hope they put up a new fast food chain
Restaurant close early. There business hours says open until 11pm but the young employees close the place down by 8pm on more then 10 occasions have I seen this , very sad 😢
Good Burger King food, but closes at 7:00. It is the only fast food restaurant in the general area. A real inconvenience to anyone that can’t get out for food until that time.
so i went through the drive thru 3 times and got the wrong order 3 times...i have called there and let the phone ring for 30 min and no one picked up.....all i wanted was a whopper with cheese!!!! great customer service!!!!!!!!!!!!!!!!!!!!!!!
Food has been luke warm at best . Used to love BK's but no matter the locations lately the cheese isn't even melted!!
Horrible, they lost my online order after I checked in and they confirmed it. I waited 20 minutes to be told I would have to purchase it again and call the customer service number for a refund on the lost order. Terrible online service.
Burger is cold and hard this is the first time past orders was soft and moist which was perfect quality is definitely going down
Clearly and loudly requested ketchup with my order at the drive thru. Of course no ketchup. Go back in line....wait 7 minutes with just one car in front of me. Got frustrated, left. Will never go back again.
I knew I should of quit having lunch at this place because some of the workers look so nasty especially HAIR WISE ... I MEAN LIKE DIRTY GREASY STRINGY HAIR ..... LORD ONE DAY I TOOK A BITE OF MY CHICKEN SANDWICH ONLY TO SEE A LONG BLONDE HAIR HANGING OUT OF MY SANDWICH..... NEVER FREAKEN AGAIN WILL I VISIT THIS NASTY AZZ RESTAURANT!!
They turned off the pop machines and employees Did not want to give me a refill even though their food is super salty. And their excuse is because of covid. How does that prevent you from filling up a cup.
They got my order wrong twice, made me wait like 30 minutes and finally got it right It seems they don't really gaf about people
The worker taking the order was extremely rude, gentleman at the window was a little more pleasant.
For the drive-through, be prepared for missing items (no large fry) and complete disregard for request that cheese burgers be plain.
This location gave me an impossible whopper that was like cardboard literally it was hard as a rock then the manager got ride with me like I did something wrong stay away from this location.
I was there around 1230 today (1/17/2024) everything was fine until I got home and started eating my chicken wrap. I bite into the middle and bam. A hair. And before you ask, no. It was not mine. Do you realize how unappetizing that is? When you go to try and call, it says there's a mail box that hasn't been set up yet. That's not what a restaurant is supposed to sound like lol and their website doesn't exist. Needless to say we've had too many bad orders there and this was the last hair 😉 but in all seriousness no. Never again.
They do not accept perk rewards here. It took 3 of them over 10 minutes to figure out how to apply a coupon from the app. There are a lot of very new people there, so that's to be expected. The dining area is back open, for now. But they close it back down whenever they have a staffing issue. So, it's a bit unpredictable.
This place is awful. Nothing fast about their fast food. The counter people were miserable. Food was cold. Meh
I live right around the corner from this location and stop there from time to time for a quick dinner.never once was my food fresh. Chicken is always rubber and room temperature, fries are always luk warm.Every time I think it will get better but never does. Be aware consumers this is the worst king ever!
I had got Burger King once from the ads but that night when I ate the food there was hair in it and I threw up afterwards just like every other time I've had it. The only thing that was good there was there jalapeno bites but then they got rid of them
Walked in and walked right out. One of the employees (tall, dark haired girl wearing grey shirt) was screaming "OUT OF THE WAY!" at another (striped shirt) behind the counter. Only three people in line ahead of me and it didn't seem to be a "rush" time. She then threw all the customer's food into bags a slammed the bags onto the tray as she let out an "uggghhh!" when she turned her back. I wasn't dealing with that. I didn't want my head ripped off by inconveniencing her with my order and didn't want to see her humiliate another employee again. Terrible. I hope the grey shirt doesn't indicate management. If so, please take a look at her performance.
Go here and expect one of the workers to talk ill about you with their back turned to you right in front of you. Also don't expect to get your drink until they think you didn't pay for one and look up your order.
Check your food before you leave.
I don't know what happened, but it should not take over 30 minutes to place an order and get food. Above and beyond that if you're going to make me wait please prepare my order correctly. Absolutely horrible service.
the drive thru is so incredibly slow. 30+ minutes every time. ridiculous
Ordered double cheeseburger, med fries, small onion rings, lg ice tea with light ice. Cost was over $17. Got a small fry when I was charged for medium. The burger bun was hard and stale and the burger barely warm. There was no ice in my drink at all. For all this I sat at the drive thru for almost 20 min.!! The girl at the window was pleasent. Nice new building. But the food has really gotten worse.
Avoid this location at all costs 3 people staffed there, cannot keep up Waiting for ever for food Much of the menu not available, can’t refund Worst experience at a BK ever
Waited 25 minutes for my food, couldn’t even fill my fry container or give me the correct order. Such a shame a nice new building full of incompetent employees really ruins your time. 0/10 you have been wanted.
Pros: Mozzarella fries were amazing Cons: 2nd visit with issues (months ago had issues) Fountain drink lacked syrup- tasted off/weak Drive thru order was incorrect Dragon Whopper and Impossible Whopper- meat/contents were switched. Wrapper and bun matched- product inside did not. Wasn't provided a receipt- so no resolution (I enjoy BK- visit Transit Rd location instead)
We waited over 15 minutes at the drive through with only two cars in front of us. Pretty much all of that time was spent on the first vehicle in the line.
So i only ate Burger King for lunch the day after christmas around 11am. I get home after work and start violently coming out both ends for hours. I’m writing this at 4:47 AM because i lost count of how many times i’ve woken up to Vomiting or passing liquid stool for about 12 hours straight now. Thank you guys for the worst food poisoning i’ve ever experienced and for making me most likely miss a day of work
Cant go through there 9 foot clearance Got out to get some food your workers seen me i told them i drive truck and i cant go through drive through 13 foot is my height on the truck so i walked through the drive through no response i will ask a manager did not get back to me paid for some one other peoples food to get mine thanks guys i appreciate the good work you do will tell my friends about you guys
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2515 Millersport Hwy, Getzville, NY 14068
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2515 Millersport Hwy, Getzville, NY 14068
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