I get a sub at least once a week.

Great food.

Cleanest subway around

Always has what I want

Great Subs!

Great place

Clean environment

Great subs

The staff is amazing the food is always great they are fast they are clean and overall just very pleasant people. Definitely the best subway in western New York!!!

Nice and friendly. Great sandwich.

Food always fresh! Associates always friendly!

Friendly & quick service. Subs made perfectly.

Fast, clean, and nice people.

The man who attended was was very quick and nice. 👍

Clean Subway with well trained and friendly employees.

My default is always the chopped salad with oil & vinegar with tuna ❤

Best service, clean and fresh.

Always fresh, always good, will always be a customer

Great food and friendly staff!!!

Typical Subway. Good food and decent prices

Very friendly and helpful staff.

Very nice customer service.

great workers and awesome owner

Words cannot express how happy these sandwiches make me. Subway is seriously underrated, and I'll definitely be coming here a lot more often.

Great service, very clean, happy they now take coupons

Very professional staff and food is usually ready. They greet the people very nicely especially for pick up orders.

Clean place with friendly staff.

Food always fresh people always super nice! This location is actually why i came back to subway.

Favorite place to stop for lunch on the island when I’m in a rush. Always clean, staff is friendly and attentive.

Quick and friendly service, subs are always well made.

Super friendly staff! And they made my sub perfectly!

Staff is awesome

Always good service and great fresh food!

Good food, great service. Recommended.

Good quality food and friendly staff!

The staff is very nice and always happy to help the costumer. The store is clean and we'll maintained.

Quick service. Polite food was good

Honestly, I don't normally give fast food reviews.... Never 5 stars... But the owner was there and the store was extremely clean and looked amazing. Worth a stop.

Very clean and friendly location. I was having trouble with their app and he straightened it out right away.

I faithfully order on the Subway app a turkey footlong and turkey salad for dinner from the GI Subway every Thursday for my husband and I. Tiffany and Don the owner greet me with a smile and have my order ready for me right when I walk in the door. The store is always clean and welcoming and our food delicious. In fact, my special order salad is one of my favorite salads around. I highly recommend this store as it is consistent with friendly service and good food!

The gentleman there was very nice and they was getting ready to close up and I was their last customer and they gave me 3 free cookies. I didn't no how expensive they was anymore, as I'd not been in a few years n was completely shocked, I almost walked out because the prices, NOT the employees, I ordered a foot long steak n cheese sub n a chicken wrap n 1 medium drink n that was $32.00 I was thinking is it made of gold, lol, anyways I'd recommend to everybody, but take in mind, bring allot of money, it's extremely expensive!!!!

Great service, great food

Don is very Hands-On, hospitable and runs an excellent operation. I am very impressed to see the new Grand Island Subway after a complete renovation inside and outside. It's truly an experience based retail operation and I recommend it highly.

Love everyone here! My subs are always amazing. Thanks for the exceptional service 24/7!

This is the cleanest most amazing customer service and the food is really as it looks on tv! I took pics to prove it myself! I was truly amazed at how clean this place is it’s like walking into a clean freaks home! Like mine! I try to keep my house spotless but they nailed it on the head! The owner shows his employees respect and they all seem to get along so easily like they have been doing this all their life. The staff is very friendly, accommodating and patient. I recommend this subway over any other in the New York area.

+6

Other Subways need to take notes from these guys, because they do a great job! I come here just about every week and I’m always greeted with kindness and respect. I usually make a custom order with specific toppings and they do exactly everything the way I ask them to. The staff are very nice and patient, and I’ve known the owner for a while now.

Best subway Location in the area. Very clean location and they made the sandwich very neat and good quality. Most importantly the staff are amazing and patient. George and Don helped us and extremely sweet people!! Special Shoutout to the both of them!!

I have known the owner through his kids all throughout school. I remember stopping there as a kid after softball and many other occasions. It's a cleanly, cozy spot with smiling faces always ready to accommodate your needs and wants! Congrats on many years of excellent service 👏 👍 🙌

A very good Subway destination, friendly and fast service. At lunchtime it can be a bit more hectic. Very good food, constantly fresh and good.

The store was spotless and the staff was very nice and helpful. The young lady there helped customized my sub just right and it turned out perfect! Also, the Italian bread I picked for my sub was awesome, can tell it was freshly baked.

Still Smiling

This is the cleanest most amazing customer service and the food is really as it looks on tv! I took pics to prove it myself! I was truly amazed at how clean this place is it’s like walking into a clean freaks home! Like mine! I try to keep my house spotless but they nailed it on the head! The owner shows his employees respect and they all seem to get along so easily like they have been doing this all their life. The staff is very friendly, accommodating and patient. I recommend this subway over any other in the New York area.

Arjun Patel

Other Subways need to take notes from these guys, because they do a great job! I come here just about every week and I’m always greeted with kindness and respect. I usually make a custom order with specific toppings and they do exactly everything the way I ask them to. The staff are very nice and patient, and I’ve known the owner for a while now.

Craig Kopra

A very good Subway destination, friendly and fast service. At lunchtime it can be a bit more hectic. Very good food, constantly fresh and good.

George Brown III

Great service, great food

megha bhuma

Best subway Location in the area. Very clean location and they made the sandwich very neat and good quality. Most importantly the staff are amazing and patient. George and Don helped us and extremely sweet people!! Special Shoutout to the both of them!!

Kevin Jewell

Very clean and friendly location. I was having trouble with their app and he straightened it out right away.

Victoria Bundy

Love everyone here! My subs are always amazing. Thanks for the exceptional service 24/7!

Jess Rennells

I have known the owner through his kids all throughout school. I remember stopping there as a kid after softball and many other occasions. It's a cleanly, cozy spot with smiling faces always ready to accommodate your needs and wants! Congrats on many years of excellent service 👏 👍 🙌

Ngan Cheng

The store was spotless and the staff was very nice and helpful. The young lady there helped customized my sub just right and it turned out perfect! Also, the Italian bread I picked for my sub was awesome, can tell it was freshly baked.

Lisa Dudley

I faithfully order on the Subway app a turkey footlong and turkey salad for dinner from the GI Subway every Thursday for my husband and I. Tiffany and Don the owner greet me with a smile and have my order ready for me right when I walk in the door. The store is always clean and welcoming and our food delicious. In fact, my special order salad is one of my favorite salads around. I highly recommend this store as it is consistent with friendly service and good food!

Linda “Princess” Stiegman

The gentleman there was very nice and they was getting ready to close up and I was their last customer and they gave me 3 free cookies. I didn't no how expensive they was anymore, as I'd not been in a few years n was completely shocked, I almost walked out because the prices, NOT the employees, I ordered a foot long steak n cheese sub n a chicken wrap n 1 medium drink n that was $32.00 I was thinking is it made of gold, lol, anyways I'd recommend to everybody, but take in mind, bring allot of money, it's extremely expensive!!!!

Bill “Acidion” Garrison

Honestly, I don't normally give fast food reviews.... Never 5 stars... But the owner was there and the store was extremely clean and looked amazing. Worth a stop.

Fahim Mojawalla

Don is very Hands-On, hospitable and runs an excellent operation. I am very impressed to see the new Grand Island Subway after a complete renovation inside and outside. It's truly an experience based retail operation and I recommend it highly.

It subway what else you say

Subway is subway ¯\_(ツ)_/¯

Cost is s little high and paper bag ripped.

Not much sides if ur on diet restrictions

It have good service,they commutation well with customer.

It's cheap and fast and you can pretend it's healthy

I absolutely love the staff. They always know our orders and are super sweet.

The sandwich artist were quick to wait on us and quick to make our subs. Most times at other subways they dred you coming in, not here, friendly and professional. We did have to wipe our table and another table was messing, need to clean more often.

Greg G

The sandwich artist were quick to wait on us and quick to make our subs. Most times at other subways they dred you coming in, not here, friendly and professional. We did have to wipe our table and another table was messing, need to clean more often.

Don't take couppns

It was ok

It's a subway. The end.

Don't bother calling. They won't pick up and answer questions. When asked why they wont? They simply stated they don't answer questions over the phone. Sucks when you have a mobile order and need help. Other than that love this place and the staff.

Had a coupon. Wouldnt go w/out one. Subway sucks

Didn’t have any specials and won’t take coupons.

The staff was nice and the food was fine but this subway charges more for a sub then any other location I have been to even in multiple states. Not sure why they have to do this when others do not?

The service is ok but I am disappointed they do not honor subway coupons. I understand prices went up and we have an inflation but you also raised your prices and now also don't accept coupons? This is such a turn off. I will not be back.

Eliza Kamińska

The service is ok but I am disappointed they do not honor subway coupons. I understand prices went up and we have an inflation but you also raised your prices and now also don't accept coupons? This is such a turn off. I will not be back.

Most expensive subway I've ever been to.

asked for a chopped salad and they did not chop it. then asked for dressing on the salad and they gave me none, and they did not give me a fork to eat with. the salad slaps now that I have come home to chop it, dress it, and eating with my own fork.

They are not good at getting an order right. Lite mayo means to them dripping out of thr sandwich everywhere.

Food was okay... pretty upset I had to toss my coupon without notice. Please do not send coupons if they won't be valid (expiration5/21/22).... it's unfair to us who don't make enough to afford... I relied on that to feed my family... I get there's shortages but if that's the case again, don't send anything.... very disappointed.....

Brinny Kenobi

Food was okay... pretty upset I had to toss my coupon without notice. Please do not send coupons if they won't be valid (expiration5/21/22).... it's unfair to us who don't make enough to afford... I relied on that to feed my family... I get there's shortages but if that's the case again, don't send anything.... very disappointed.....

Does not accept national coupons.

VERY VERY RUDE OWNER!!!! NASTY PERSON

It never open when it says it open

bad customer service

Best subway I've ever eaten at and good staff as well.

Slow service. As usual on the island for fast food. Way slow service.

Refuses to except valid not expired coupons and hanging up on me 4 times.

This location do not participate in any of the promotional deals. it is a great inconvenience for me to have to go all the way to Niagara falls to get a deal.

Unlike most of the subways I go to , the owner is super rude . He won’t get any more of my business.

Doesn't honor any of the coupons. Without coupons the food is incredibly overpriced

Says online that it closes at 930 so when I pulled up at 9 I was surprised to see it closed. Bad business

This sandwich is disgusting either it's the burnt bread taste or the freezer burnt veggies...I got a veggie sub and the guy making a meatball sub thought it would be awesome to alternate between my veggie sub and that meat sub. Then he attempted to cut my sub with the meat knife...word to the wise if a person orders a veggie sub they may not like meat...so dont slide the meat knife through their sub and dont use your meat gloves to make the veggies sub... #common sense is not common

I felt rushed into placing my order and felt a general feeling of hostility while visiting this place. Will not return. Update following the owner's response: Yes the employee was way nicer than the owner. I felt rushed by the OWNER who started on my order, before handing it over to the employee, and displaying hostility and annoyance for no real reason. I was ordering 2 wraps and a sandwich, excuse me if I need a couple of minutes to think about what needs to go on these 3 pieces. Additionally I had patiently waited for my turn while the owner served two other clients before me, while casually chatting about Sabres game. What about MY Patience? A dismissive manufactured response like this from the owner, tells volume about the way this particular location is run and the mere fact that my order wasn't as important as the ones of the people in front and behind me. A sentiment I experience a lot as a non-white woman in certain areas/businesses I visit.

I felt very rushed while ordering my sub only to find as soon as i walked out of the restaurant they were closing 12 minutes early! the two teenage females working were very ill mannered and did not have the best customer service skills. Not to mention my sub was very poorly made. I will not be returning to this location due to poorly made food and bad customer service. If a zero rating was possible, I would’ve rated this location a zero.

Ok new edit, so changing it to a 1 star, based on the really childish comment from the owner. Yikes I feel bad for all of the employees who have to deal with that level of communication, guys there are many places where managent won't ever threaten to scream at you, I'd never treat my employees with that level of disrespect. You run a subway dude, grow up that comment was wildly uncalled for. I just looked at the rest of your reviews, seems the owner is very popular. Staff is friendly enough but I overheard someone say "why did you use abrasive cleaner on the oven, do I have to start screaming?" Management, your employees are working at a fast food place, chill out. Your standards should really only be as high as the food you serve The place is clean enough and you get what you'd expect out of the food

Hours online say open until 8pm on Sunday. Drove here and as soon as we pulled up in our vehicle an employee went up the the door and locked the door at 3:20pm. No sign indicating they were closed. Edit: Nice..no apology or anything and you locked the door as we pulled up. Great customer service. Labor Day is Monday. Google also allows you to mark your holiday hours.

Karen Neko

Hours online say open until 8pm on Sunday. Drove here and as soon as we pulled up in our vehicle an employee went up the the door and locked the door at 3:20pm. No sign indicating they were closed. Edit: Nice..no apology or anything and you locked the door as we pulled up. Great customer service. Labor Day is Monday. Google also allows you to mark your holiday hours.

Brianna Ford

I felt very rushed while ordering my sub only to find as soon as i walked out of the restaurant they were closing 12 minutes early! the two teenage females working were very ill mannered and did not have the best customer service skills. Not to mention my sub was very poorly made. I will not be returning to this location due to poorly made food and bad customer service. If a zero rating was possible, I would’ve rated this location a zero.

Adam DeLuca

Ok new edit, so changing it to a 1 star, based on the really childish comment from the owner. Yikes I feel bad for all of the employees who have to deal with that level of communication, guys there are many places where managent won't ever threaten to scream at you, I'd never treat my employees with that level of disrespect. You run a subway dude, grow up that comment was wildly uncalled for. I just looked at the rest of your reviews, seems the owner is very popular. Staff is friendly enough but I overheard someone say "why did you use abrasive cleaner on the oven, do I have to start screaming?" Management, your employees are working at a fast food place, chill out. Your standards should really only be as high as the food you serve The place is clean enough and you get what you'd expect out of the food

Prisca Young

I felt rushed into placing my order and felt a general feeling of hostility while visiting this place. Will not return. Update following the owner's response: Yes the employee was way nicer than the owner. I felt rushed by the OWNER who started on my order, before handing it over to the employee, and displaying hostility and annoyance for no real reason. I was ordering 2 wraps and a sandwich, excuse me if I need a couple of minutes to think about what needs to go on these 3 pieces. Additionally I had patiently waited for my turn while the owner served two other clients before me, while casually chatting about Sabres game. What about MY Patience? A dismissive manufactured response like this from the owner, tells volume about the way this particular location is run and the mere fact that my order wasn't as important as the ones of the people in front and behind me. A sentiment I experience a lot as a non-white woman in certain areas/businesses I visit.