Tere Ruiz

Horrible, I was starving but everything tasted ugly. Never again.

Exposing Criminal Activity

Read this before you order food from this place. If you do order food here check your food carefully before you eat it. The apple pie in the order was bitten. We don't know if their employees are sick or if they have any health problems and bit it on purpose or if they want to get other people sick and intentionally do stuff to food that people order. We called and spoke to "Hector" the manager and he did not care this needs to be known about the employees that work there and what they do to people's orders. Becarful out there people.

Lacey Ambri

I went today to purchase a wrap and an apple pie at 722 Dixeland Rd Harlingen Texas 78552 when I opened the package of the apple pie it had handwriting in blue ink inside of it had scribbles and also on the outside and I looked at the pie closer and it had teeth marks was bitten on the side of the pie. I called to speak to the supervisor he said his name was Hector I explained everything I saw on the package and that the pie was bitten he didn't show no concern much less empathy about the whole situation. He didn't seem to care or make any improvements he has bad customer service and I don't believe he's the supervisor I think he's covering up an he's just a regular employee.

Ramiro Izaguirre

I had a disappointing experience with a staff member who exhibited unprofessional behavior. The individual's personal hygiene was concerning, as I noticed visible skin issues. Additionally, the customer service provided was rude, especially since I was the only customer an hour before closing. This raises concerns about the management and overall standards of service. Customer services needs to be improve. The manager has some work to do.

Hugh Clouse

order of 6 plane no spice chicken wings. Service was slow. Wings with batter were dry spicy and each wing wasvthe size of my big thumb . zusless, couldn't eat any of them They went into the garbage. Will definitely not say they rated one star. Terrible experience.

Silvia S

Food was nice and hot the issue is there was a small roach in my soda drink . Iim so grossed out! I called and they were offering me a free side on my next visit. I’m like no, you have your branch manager call me. I would’ve been happy if they would’ve said we'll refund the whole meal.

Addy M

This visit was the most recent in a string of disappointing experiences at this Popeye's. When ordering, I asked if they could please leave the wings out of my box. They said no, so that was fine. I asked which pieces would be included so that I could plan the rest of my order accordingly so that everyone in my party would be satisfied with their meals. They told me which pieces and even had it listed on the screen. I ordered extra pieces to fit our needs. The receipt clearly shows the pieces that should be included. When I got home, we realized the listed pieces (which had then been confirmed 3 different ways) were not what was in the bag. What is the point of listing the pieces and refusing to swap pieces if you're not even going to put the pieces that YOU stated are included?... At this point, I'm so frustrated with the behavior of the staff I'm not even sure what I could do. I will not be spending my money at Popeye's anymore. I will miss the foods I enjoy from here, but it's not worth the stress.

Kurt McCullough

I should have believed the reviews. I recommend if your reading this, go elsewhere. This Popeyes store is 100% horrible. I don't know who runs this franchise but it is beyond a shadow of doubt the worst chicken in the Valley. Yes that's a bold statement but the food is that bad. I'd ask for a new order but why be disappointed twice? 40 bucks for bone dry tasteless chicken. Mac N Cheese was scraped off the bottom of the pan, the Biscuits could have been used as chock blocks. The mashed potatoes had more salt than the Great Salt Lake.. I've had bad food in the Valley but this is now #1 on the crapshow chow list. Save yourself the heartache. Go somewhere else. Plotted. TRP Crapshow#001. Scouts Out.

jacquelyn leal

Not only were my portions of the fries cold but we had to go back because they forgot our sauces. Then once we opened my boyfriends food we saw they gave us broken up fish (looked like it had been stepped on) with no sides or bread. We called the resturant and they blamed it on "being understaffed". We're in the food industry as well and even tho we're understaffed too, we still make sure the food comes out right and hot. Never coming back.

Bad Drivers

Not only did my food come cold with wrong sauce even though driver took less than 9 minutes to deliver, there people sent me a fried paper towel!!!!!!