clarissa garcia

Excellent visit. We travel from Brownsville to eat here and its always spot on every time!

Sarita Viramontes

First time there and the food was delicious and freshly made! Clean and tidy and very good customer service.

Kim

The employees were very friendly they greeted me when I walked in and got my order out at a very adequate time which is amazing.

Mel-inda G

Firehouse Subs made-to-order food was excellent. It was hot, delicious, and had the perfect flavors to satisfy our craving for great sandwiches. The store was clean, and the beverage station was well-maintained with a great selection to choose from. Our order was fast and correct as ordered. The staff was prompt and friendly, with also making suggestions, not making us feel in a hurry to order. Overall, it was a good experience to eat there.

Aaliyah Trevino

First time here today and it was delicious great customer service thanks to cashier Ashley for helping me out sweet girl great service great job firehouse subs

Deserae cantu

You can never go wrong with Firehouse. I’ve never had a bad experience at this location. Employees are very nice. The food is like mmm chefs kiss. Would recommend this location to anyone who asks.

Claudia Reyes

Best hot subs! Always friendly staff and quick service 👌 Follow me on Instagram for more foodie pics @foodie_theclaw

Bitbelt dot Com

Have tried the subs in different cities so had an idea of what to expect. The restaurant is clean, the employees are happy and the sandwiches are excellent. They even have one of the new coke machines like their other locations.

Great food great service quick to get especially when you're running late to work

E J

Great food but a little pricey on some items

Miatha Pizana

6•11•25 finally I came in to redeem my points but I wanted something different out of my ordinary go to sub. So I chose the footlong on the Firehouse Captains club and oh my was so good shout out to Emily for making this delish sub for me i ate it all boy I was hungry anyways yes I say shout out to her because she was the one who made it for me and was very well made and balanced with the ingredients not to sweet and nit to spicy. You may want to request Emily to make you one. Place is nice and clean and very cool temp inside store. So came in a good while, but my question is Firehouse subs. What's the deal with the Mac n cheese like only half of the bowl it's not even well served. Why the shystiness all of the sudden? You all need to fix that for what you charge. It used to be a nice decent portion, but this is getting ridiculous. Your sandwiches are consistent, but the Mac n cheese is a joke. Fix that issue. I ordered a small sammich. It was delish. The gentleman who did it did awesome, thank you. One thing i will point out is why is the mac n cheese less amount than before they went smaller oz. Of serving, it's not even full of the container you can see on my pic. It is good but confused as to why less. Well, i came in yesterday day after fall. Anyways, i asked for a hook and ladder, and i got it for free on my app, but I was upset because the girl who took my order its as if her heard me but not listen. I told her i need blk olives and Jalapeno she did put any at all i said again i need olives and the girl making them was so shysty, no cup just out of her hand gave me 6 pieces and i literally said are You kidding me? Wth??? Gave a bit more and she passed to the other gentleman on his hand and placed it on my tray(pic below) 😡 then the sandwich had no jalapeno by this point i didnt bother because of the service i go with the olives it be worse with the jalapenos. I've been here many times, never an issue till this day. Either i hope she was having a bad day, which is no excuse, or she was just sloppy. Makes you all look bad she needs 101 consuling. Otherwise you may lose your customers. And I will be one. Might not make a difference to many, but it just takes one to follow the rest. They were even shysty with the meats inside the sanwich. i was just upset. And I took my friend because she had never been there. And this was a first reaction. it just didn't look well in the restaurant.

+21

David Turcarolo

Sub was good. Very expensive. Not worth the money in my opinion. Staff was very "conveyor beltish". No real emotion, just took order and prepared the food.

Jim Taylor

Couldn’t take a card as payment, cash only. Out of several items. Smoked filled dinning area. My sandwich should have been hot, it was cold. My first time at a firehouse subs. Not good.

Extremely Disappointed with Harlingen Firehouse Subs. Leaving a 1 star because I can't leave a zero. I spent $95.33 on an order and had one of the worst customer service experiences I’ve ever encountered. My two daughters went to pick up the order and were treated very rudely by staff. One accidentally dropped a drink and went to notify the employees, but was met with eye rolls, frustration, and hand gestures to “keep moving along.” She left the store upset and near tears. My husband called to speak with the manager and was hung up on. When I called, the manager (Kayla) told me my daughters were “lying” and that they were not treated rudely. That level of unprofessionalism is unacceptable. To make matters worse, part of our order was missing (a meal, chips, and drinks). For nearly $100, this service is unacceptable. No one in my family even enjoyed the meal after this experience, and I would like a refund. We frequent Firehouse Subs across the Rio Grande Valley and usually have great experiences, but this location and manager seriously missed the mark. Customer service matters, and no one should be treated this way.

K Gerardo Vega

Anytime I've ever tried to eat here the employees are rude so I just end up leaving. And they've had the same staff for forever. They need to hire better people

jesus galvan

Order to go and the meatballs were burnt to a crisp. Not sure what they're using to cook these things but I'm sure they can do a better job. Couldn't even eat my sandwich.