Racheal Dean

2nd worst Taco Bell I've been to. They're always out of something (burrito shells, chicken, containers for cheese, etc). And your order will be messed up every time. My last experience I ordered 4 items: a black bean burrito, black bean chalupa, cheesy fiesta potatoes, and a potato soft taco. I got the burrito, and a paper wrapper of potatoes. Called in to complain and was told rudely by the guy that answered "I made your order myself and everything was in the bag when I gave it to you." Horrible customer service. Hopefully when the new location is finished they'll hire capable and friendlier employees.

I don’t usually have a problem, but I will not be back to this location after this most recent visit. The lady in the drive through was incredibly rude and when I got home, all of my food was wrong. 0/5 if I could. Replace your staff and do better.

Absolutely despicable store. Managment has absolutely no clue what they are doing. Just went in at 17:45 on Saturday Feb 21st 2026 and out of 4-6 employees including the manager only 1 employee was working driver thru, counter, and line. The manager and other employees were to busy cutting up and congregating in the broom.closet of an office.

doris burghduff

Unfortunately, you are getting 0 stars from me, I have been to this taco bell several times and it is getting worse everytime we come the kicker that peaved me is your signs all say you are open until 4 am. The employees were standing outside smoking so we went back around and he told us that they get to close down at 3:30, so they can do all there closing, if that is the case then you should change your signs and hours.

Eric Hall

I rarely post about experiences unless they are outstanding or horrible and unfortunately this is the latter. I had never been inside this particular location and I won't be back. I got my order home and it was completely wrong. I tried to call the store and it went straight to voicemail so I made a trip back. I went inside and there was an employee literally sleeping stretched out with his butt crack showing. I asked for the manager and after about 5 minutes a lady that looked half asleep herself and I told her the issue to which she responded oh our phone has broken for months.... really... you can't fix a phone in months or you just don't want to...you actually might have to talk to a customer..she never apologized just grumbled ... we'll fix it...like I was the problem...the trash was overflowing...the employees were profane...and the kicker is...when I got it the order was wrong AGAIN... finally they got it right. I know fast food workers work hard but this location should be ashamed...they weren't even busy...I would say do better but how could you do worse... sleeping with you pants half down... disgusting

Brandon Dyer

This place I'd ab absolute joke. They'll pass out 10 drive thru orders but if you're in the lobby, forget about it. They'll have every employee look at you and never acknowledge you one bit until you're forced to be rude. There's no reason I should stand in a lobby for 20 minutes watching car after car leave when I've been waiting. For an order that had one itme and a medium drink. And then even though I was nice about asking where my order was, instead of being like oh our bad, you're met with rudeness like you're the issue. Needs better management that's for sure. If a manager was on duty I couldn't tell who was who

BrittneyNicole__

The absolute WORST Taco Bell to go to. Walked in to order food with my kids and was not greeted. On the counter was a HALF SMOKED CIGARETTE under the pick up station. Two empty drink containers & empty cigarette box on the other side by the cash register. Freeze machine wasn’t working so had to pick another flavor just for her to say that didn’t work either. Didn’t want to give a refund but someone got the proper one working so it worked out. I checked my food & was missing a burrito. Told the manager and he said no it’s in there only to see he left it on the counter behind him. The food is lackluster. Hard shells are stale, fries weren’t fresh, meat was cold & my container for my quesadilla was dirty. The quesadilla only had one piece with chicken in it. Every other piece was just cheese and sauces!! 0/10! Calling my bank for a refund entirely. Then as we drove off the cashier I’d been dealing with went outside to finish her cigarette. I hope real management see this review & makes some serious changes. No way there’s an A outside of the door and the establishment function that way. Save yourself & go to rally’s next door. Would’ve left it my kids weren’t hungry & under limited options

Nick Miles

this is the worst taco bell experience i’ve ever had. the burrito was warm on the outside and freezing cold on the inside. the taco was super hot and the chicken there was sour. never coming back.

william marsee

Waited 20 minutes for food. Then got incomplete order. The place is nasty and no one is cleaning

Ariana. T

Messed up my order told them my order was messed up and they looked at me like they were confused and then orphan Annie and her sidekicks told me I had to come inside. I walk inside for Them to fix MY ORDER and the whole time I am waiting for my order orphan Annie is talking mad smack about how she did the order RIGHT…. Babes if you made my order right I would not be here… 😘

sydney book

we ordered two soft shell tacos. we received them with literally no meat. come on now.

Crystal Littlepage

Very aggravated they messed my order up twice and I told them both times no tomato. They took my food to the back and tried to scrape the tomatoes off and it still has tomatoes on it. I am so aggravated every time I eat tomatoes I get sick and this is ridiculous.And the girl in drive thru was on her phone with now gloves. I will not be back!!! A lady was here to get her food and they were eating on the line. That is so not sanitary.my daughters burrito even had red sauce pouring from it and got all over her clothes.