Brooke Sea

The sandwiches were great but I was given the wrong fries, the wrong sauces, and no aus jus with the French Dip, which makes it genuinely pointless to buy. The employees were kindly but it was later in the evening, so not much got resolved, but I did get a refund on the fries, which was nice.

Grayson Parris

This was such a nice place to eat before they remodeled a few weeks ago. It used to be so cozy, but now it feels like a prison cell. The staff are very friendly and do their job well, but the insipid and mundane modern corporate aesthetic ruins the experience. I don’t plan on eating here again, the convenient location doesn’t justify such a depressing way to spend my lunch break.

Matthew James

I’ve eaten twice at this location in the past 3 weeks. The first time I got a beef and cheddar. It was not edible. It was raw and chewy. I decided to give them another try. I got the brisket sandwich. It probably has an entire jar of mayonnaise on it. As much fat as meat. The most disgusting food I’ve eaten in a while. I’ll never eat here again. Maybe not Arbys at all. People have gotten lazy and care nothing about quality. I understand it’s fast food. But, do good with what you have. The meat may not be top quality but I don’t expect that. I want something edible when I go to fast food. This was not…

Grace Price

Whoever the girl doing drive through at 10:30AM was, totally rude and arrogant. Fresh food was good though.

Deon

I was the only person in line, but had to drive around and wait 15 minuets to receive food. Once I received my food, the fries were old or did not smell like they were cooked in fresh oil. I do not recommend.

Ashley H

This stores rude manager is changing the culture. Her name tag read Hope Walton. She has an attitude problem and she rolls her eyes when corrected. They do not answer the phones when a customer calls back. I had to drive back to the store for my order to be corrected.

TRICIA HAYDEN

This store use to be one of the better stores until I encountered the manager. There is always something missing from my order. Stopped by this store after work. I oredered three meals, the Turkey Bacon Ranch, Roast Beef Gyro and Fish sandwhich. The cashier told me to pull around. A worker walked out and handed me the food while walking to her personal car. When I got home I was missing the Gryo, the meals were cold and so were the fries. I asked myself, if everything was cold why was I asked to pull around? I called back several times with no answer. I went back to the store and asked for the manager. A woman approach me rolling her eyes from behind the counter. She did not acknowlege who she was. I asked her, Are you the manger? Um huh was her reply. I told her I had been calling and no one was answering ,she said, OK!. I told her the issues with the meals. She asked, where was the food and I replied, the grabage. She is a black female who needs to be reprimaded for this type of behavior. The name on the tag was Hope Walton. She remade the sandwhiches with an attitude and did not put the sauces on any of the sandwhiches nor did she remake the fries, I had to ask for somemore. People like her give stores a bad stigma and make people not want to visit or spend their money.

Griffin Holmes

Wife and I went through the drive thru for lunch and went up to Vulcan, upon opening the bag, we noticed our fries were missing. We drove back and I went inside to request them, showing my receipt. A lady behind the counter questioned why I was asking for the fries then because the order was 15 min earlier. I told her we drove up to Vulcan, realized they weren’t there, and drove back. She rolled her eyes at me and didnt apologize or make eye contact while another employee handed me the missing fries. The exchange was completely unnecessary, especially when it was the store’s fault. I understand mistakes happen and food service is difficult, but that was absolutely uncalled for.

Billy Orton

I walk into this restaurant on 06/14/2024,I was not greeted nor did anyone come out from the back. I stood at the counter for 15 minutes, never u had my order taken or anything. So I just left,this place needs to work on thier customer service skills. If I could give a zero I would have.

Ariel O.

ZERO STARS! DO NOT EAT HERE! I went to grab something for lunch and received a raw chicken patty in the middle! I will never eat here again! Also tried to call several times and received no answer. I couldn’t turn around and go back because I was on lunch which is a time limit. A waste of time and money! Yes, I have the order ticket number, date and time I went but will like to keep the name as of the server anonymous. Whoever the cook at this restaurant does not properly do their job!

Missmeka2you

They need to shut this place down and fire all the incompetent people working there. I would not recommend a dog eating at this establishment and interacting with the majority of the staff. I know many employers are lacking workers but having employees that's just there and not offering customer service will quickly have this location shut down due to the employees. People work to hard for their money to patron a business where workers are rude, unprofessional, and incompetent. I understand companies are short staffed. As we all are but it should not affect the quality of service as far being friendly and offering the best service you can. There rude behavior and laziness has nothing to do with shortages but is just an excuse to do a lackluster job.