We had an excellent experience at Sunday brunch. The food was delicious, and our servers, Carol and Luis, provided exceptional service. The bottomless brunch option was amazing. We Highly recommend this place.

Loved it! Good service, great food and amazing server named Brandon.

I love ordering their arepa queso with chicharron , I can’t get enough of it . The staff are super friendly and accommodating.

Absolutely delicious arepas, and a beautiful atmosphere! Also very reasonably priced.

Yummy arepas! Clean, cute restaurant. Perfect for lunch or a casual dinner. Highly recommend.

Can't overstate how good this place is. The chocolo árepas are probably the best version of the arepa they offer. The carne desmechado goes very well with the árepas as well as the sauces that they offer (the pineapple "sauce" is my favorite). Also definitely have the flan. Very decadent.

Arepas are the perfect meal to wash down some pregame street tacos. Come here after stopping by a few taco trucks. The staff recommended the two Arepas I ordered. Highly satisfied.

Everything about this place was great!!!!! The combination of a choclo arepa with something salty was really really good!!! Service was excellent and the music playing in the background was very good. We would definitely come back when we are back in the area. The tostones with the guac... that guac was really good, it had a lime flavor sooo great!!!

+1

Apetizers are great, the entree arepas were fire as expected also. I got the arepa con queso with carne asada. Try it out with the sauces on the table also. The vibe was great there too, non stop salsa music playing while I was there

Great place to eat. Very friendly service, great food and then place was not crowded. Would definitely eat there again, even with the travel time for me. The food was very flavorful, not greasy and decently portioned.

Worth the journey. This place is legit. All are good: chuclo and queso are the best but relleno is respectable. Love this place and would easily come back. So good I bought one to go to eat later that same day

+1

Had an arepa de choclo - carne desmechada. Impressed with the soft semi-sweet arepa. Had fun with the sauces, and liked the green sauce in particular. Had a single beef empanada too, why not for $2.

Ordered via door dash for pick up. Food was ready quick. I got the arepa de choclo with carne desmechada and the mini chicken empanada. The arepa was by no surprise amazing. It is basically one giant taco stuffed with a healthy amount of meat and cheese. The mini empanada was definitely mini but it was good. It came with mayo ketchup and a cilantro mayo sauce. Mayo ketchup isn't my thing but the cilantro mayo was delicious.

A beautiful, quaint place in Jackson heights serving up some of the best arepas I’ve had in the states!

A classic in Jackson Heights. This place is great. I recently tried their brunch menu and it was delicious and a great deal

Arepas were pretty good. We really enjoyed the chicken queo. Service was fast and efficient. Our waiter had great suggestions for us. My wife enjoyed the pineapple sauce with every bit.

The joy of traveling is eating somewhere when, even for your hosts, is new to you and them! I'm in New York City eating Colombian Arepas becuase Queens has a very large Colombian community. In Jackson Heights you will see Colombian restaurants, bakeries and eateries. These arepas were plump, hearty and came in three varieties: traditional, white corn tortilla stuffed with cheese and chocolo (a yellow corn that is sweeter). The fixings were delicious too. Chicharon (pork rinds), cheese, chicken, beef. The pataconas (green plantains) were also to die for covered with chicharon & avocado. When you find something good you share it. And we did! For dessert, we ordered the flan and 7 spoons. It was THAT yummy. Arepas Lady is not to be missed. #foodie #travelblogger #travel #Queens #JacksonHeights

+6

Absolutely delicious. The parking is the only drawback from this place. Take mass transit if you can. Not far from the Subway. The food is excellent. I will absolutely be back as often as possible.

It’s not the best looking place, but their Colombian cuisine is excellent, of good taste, and fresh. When I was there they took “cash only” I went to an ATM got the money, and enjoyed a delicious brunch along with my family! I just hope they keep the good standard of their meals!👍👌

Best place to eat Apera! The place is very clean. Waiters are very busy but they still manage to be very caring and attentative. Appreciated the good food and great services!

+3

This was one of the best meals of my NYC trip. Absolutely delicious arepas and plantains. I loved every bite and everyone had an amazing and very memorable experience. If you are ever in Jackson Heights, make sure to stop by.

My wife and I make sure to visit Arepa Lady every time we are in Jackson Heights. We love their Arepa con Quesos with extra crispy chicharrons, (fried pork belly chunks.) I love mine with their pineapple chutney, a nice sweet and savory combination. The patacones, (fried plantains) are also very tasty and are available with several different toppings. We have never had a meal that has been less than terrific at Arepa Lady.

A great place to visit with tasty food, friendly staff, and affordable pricing. I loved all dishes and can't wait to return soon.

This is my fav spot for arepas either at their Astoria location or Jackson heights... it's impossible to pass by and not get a warm, welcoming space with tasty food and drinks. Service was amazing as always. We even took some arepas 🏡 Thank you so much!!!

Nothing much to say about this place other than all the nostalgia that it gives me. The quality of the food has always been great especially their portions for their prices. Would recommend to anyone on a budget

Never tasted colombian food before, Now i know, i want more! Fluffy corn buns with meat, makes me feel complete. (Banana chips good too, though..and fantastic sauces like pineapple and garlic, can't beat it)

This is my first time trying arepas and they absolutely blow my mind. They’re like light sweet and savory pancakes with different stuffings, pork, cheese, shredded beef, etc. Every bite brings me lots of joy and comfort. There’s no other way to describe the food besides delicious 🤤 They are made by corns, as delicious as a pancake, but it’s light and healthy and endlessly delightful.

+1

This establishment offers authentic Colombian cuisine they have plant based/ vegan options. They restaurant has a nice vibe at a reasonable price. The food is delicious, the staff was friendly, helpful and offered great recommendations, my service was fast. I’ve been exploring authentic foodie spots dining on the 7 train this is a great stop.

+6

A delicious spot for arepas! There are many different arepas to choose from, as you can see in the menu. When speaking with the staff, they guided me through the options. The arepa de choclo is the most popular.

+1

Great local neighborhood restaurant. Service prompt and friendly. Food excellent. Lots of choices and sides

+2

I’m no arepa expert but I almost cried eating here it was so good

Amazing spot for excellent food at excellent prices. Would recommend and will definitely be back if I'm in the area. Went with my wife after a Mets game to have late launch. We had 2 different arepas following the recommendations of the waiter (as well as a maracuja juice). I had the "chicharron corn arepa" and my wife the "chicken corn arepa". Both were amazing but I stick with the "chicharron" one; very crispy and tasteful meat. The quality of the arepas were great, highly superior to the ones I have had before. There is also a high variety of options (which may be a bit overwhelming though). The atmosphere is very chilled and the service friendly.

Will be back. Had a great experience. Loved the food.

Place: Medium-sized restaurant with tables varying from couples to groups of 8 (potential for more). Center of Jackson Heights, so good luck with parking! Very close to the subway stations anyhow. Single-room bathroom, very spacious and clean. Spacious layout so wheelchair and stroller-friendly! Food: It was phenomenal. Everything. My group of 5 (+1 toddler) loved all of our dishes - mini empanadas (beef, cheese, chicken), guacamole with fried arepas (!!!!!!!!), street corn, chicharron, etc. Best arepas we have all ever had. Drinks: We ordered a pitcher of passion fruit sangria and it was refreshing, good amount for ~1.5 glasses per person. Not too potent, but enough for a very light buzz for the non-frequent-drinker. Sangrias and margaritas are machine-mixed. Price: Affordable - for a group of 5.5, each eating at least two appetizers or appetizer/entree, plus pitcher = ~$140 Service: Very friendly crew. Our server and host were relaxed, let us take our time, and the food came out pretty quickly with great quality. Highly recommend!! Can’t wait to come back here!

Living in Montreal, it’s a must to stop at Arepa Lady every time I come to NYC to eat the cheese arepa with shrimp on top.. It’s out of this world! But this time I came and tried the brunch, it was amazing. The calentado was super yummy and they give a good portion of beef. Service is very good as well. Like I said at the beginning of my comment, Arepa Lady is an MUST every time I come to the city which is very often. I highly recommend this place!

The best arepa de queso I’ve ever had! My favorite spot when I worked at Elmhurst. Especially love the salsa rosada here!

I ain’t going to lie, this was my first time eating arepa from a restaurant and it was fire 🔥. Would recommend this spot to my friends and family. They have different choices and options for the arepa and you can select any type of meats or veggies for it. I wish the prices were a little cheaper though. The atmosphere was nice and the decorations were interesting.

Delicious and authentic. Many different types of arepas to try! Really liked the guacamole with tostadas and the vegetarian arepa.

Absolutely loved the food and the service - one of my new favorite spots! They have a huge selection of various types of arepas, all sound delicious. I’d recommend one of the corn arepas and try the mix grill. Can’t wait to come back again soon and try out a few more options!

My first time have arepas and I'm impressed. I got their arepas de choclo with steak and it was fantastic. The only negative I had, was that it was quite salty. The more you eat it, the saltier it does get, and it was a bit heavy so I was very sleepy afterwards. But other than that, it was really good. I recommend the tostones with guacamole, it came out hot and fresh and it was so good!! Also tried their black beans and rice. The beans had an interesting smoky flavor to it.

I went here on a sad, dark, rainy day in February. And this place turned around my gloomy winter mood. The restaurant was warm, the latin music was lovely, and my waitress was friendly. Really liked my arepa del choclo, and the pineapple sauce pairs really well with it. Arepa Lady is great on any day, the food is always good, but on this day, it was also what I needed.

Katie

I went here with friends for the bottomless brunch and it was really worth it. The bottomless brunch is only $20 but does not include the price of the food of course. The arepas are really delicious and they have a nice selection of drinks. The service was also good so you don't have to wait long if you want a refill.

Kevin Sarmiento

A really beautiful place to have Colombian cuisine, the cheese arepas were on the sweeter side rather than savory but had incredible flavor. Service was also quick and provided recommendations on parking and things to do in the area. Overall recommended place for visits and a quick meal.

+1

Food Soul

All arepas were amazing! - crispy, fluffy and warm. We got Arepa de chocolo and Arepa Rellena. I like their chorizo, baconand sweet plantains- perfectly seasoning. Also, they also have condensed milk and sauces on the table for you. The atmosphere was cute, nice and cozy. They also big screen on the wall the watch the sports.

+1

Erika Fernandez

Lucho was super sweet and very attentive. He was kind enough to help us get connected to the wifi to get some work done, while we juggled the kids. I had the arepa with grilled chicken, the mozzarella sticks, and the straight cheese one. Even took some home for dinner which heated up easily. The bathroom decor is so cute and original. Highly recommend coming here.

Bill Safsel

If you never had a Colombian arepa, you are missing out! No place does it better than Arepa Lady. I have tried various arepas and empanadas there, but the arepa de chocolo con chorizo is my favorite. They give you a variety of sauces too, which are all delicious. The restaurant is impeccably clean, the staff is friendly, plus it looks like a perfect place to also get drinks and watch the World Cup next year. They have a massive big screen tv! I love this place!

daniel G

Arepa Lady in New York is a small but very pleasant and well-organized place. The service was excellent. I was attended by Carol, who truly provided extraordinary service, always checking on my table and giving great recommendations. The other person working with her was also very attentive, coming by several times to ask how everything was and if I enjoyed the food. There was even a large table of about 24 or 25 people, and despite that, the food came out very quickly, which shows great teamwork. The choclo arepa with cheese had a very good flavor and a generous amount of cheese for its size, although I do think it’s a bit overpriced for being just an arepa with cheese. I also tried the choclo arepa with cheese and grilled steak, which was excellent, with the meat full of flavor. Overall, a highly recommended place to enjoy delicious arepas.

+2

Priscilla Caban

We had such an amazing experience. The arepa was Delicious and the service was beyond exceptional! Lovely location and great environment.

C GMZ

⭐️⭐️⭐️⭐️⭐️ Absolutely delicious! Arepa Lady is a hidden gem in Queens. The arepas are out of this world, crispy on the outside, soft and cheesy inside, and full of flavor. Every dish we tried was fresh, tasty, and made with love. The service was also great,friendly, attentive, and welcoming. Highly recommend this place if you’re craving authentic Colombian food!

Mayra Salgado Castillo

A great place to visit if you want an arepa! The food is so filling and the sauces are amazing. We previously went to their location in the Dekalb Food Hall, which has since closed so we had to visit the original. Our visit did not disappoint and I look forward to going back.

Marcela De La Pava

I came in because I was craving an arepa de choclo (sweet corn patty) with cheese. Ended up having a Patacón with Pollo desmechado. This is shredded chicken with avocado 🥑 served on top of a green plantain which is smashed and deep-fried. This particular dish was executed to perfection & absolutely blew me away! The chicken was juicy & very flavorful and the green plantain was crunchy which made it absolutely delightful and satisfying! I ended up ordering the arepa anyway, just to try it & took left overs home since it is quite large. To my surprise it was thin & presented as a crepe stuffed with cheese, instead of the traditional Colombian arepa de choclo, which is so much thicker sweet corn patty with cheese on top. Even though it was different, I thoroughly enjoyed it! I’m Colombian & have high standards. The service was excellent & will definitely be coming back to this place!

Evon Shay

LOVE LOVE LOVE coming here for their arepas, soursop juice with milk, and tostones!! They also have amazing sauces! Love the vibe and music too, a must go in Queens.

Johanny Santana

The food is great. We ordered the arepa de queso, patacon de plátano maduro con pollo desmechado, arepa de choclo con chicharrón, and a bunch of sides. The best part honestly may be the sauces they bring to the table (update: you can buy them to take home!!!!) 10/10 recommend Everything we ordered was gluten free except the arepa de choclo and french fries

Bhakti Dalvi

This was my first time having arepa, I was blown away by it! Got a arepa de queso with chicken and avocado. The arepa was nicely stuffed and fresh. The chicken was tasty. The whole dish in itself was very heavy and more than enough for a meal. Also got a side of fried plantain. That was too sweet for me but was great.

Chol Kim

Inviting and delicious experience. Food was very flavorful. Tostones with guacamole was a great balanced app. The guacamole was creamy acidic right amount of tomatoes and onions. The arepas didn't disappoint. Lots of meat the arepas were filling, fluffy, chewy the right texture. The decor felt like we were in a garden, leaves, flowers quaint and cozy. The service was perfect. Courteous, friendly and patiently explaining all our questions. We thoroughly enjoyed our time here. Will come back again soon!

+5

Frank

Sooo good! Flavors, service, quality all 10/10 This is one of the best places for good Spanish food. The staff is so nice and service is fast and the food flavored to perfection. The drinks are great the frozen drinks are dangerously strong. Love love love it!! The sauces on the table are all a must try. 100 on the pineapple sauce hands down outstanding.

+1

Their arepas are so good! I love their different sauce choices. The food is relatively cheap and made me full! Would recommend this place if you’re in the area.

No soups? Apparently a place to drink. Arepas were delicious.

A good stop to savor unpretentious arepas. Ingredients a little repetitive and of meh quality but it opens a window on northern South America cuisine.

Awesome food. If you loved their food cart, you will love their menu with a lot more options to choose from.

Got the arepa de queso with carne asada to go, about $17. It was pretty good. Liked the soft slight corn flavor of the arepa. The sauces I feel didn't add much. Sauces were like a mayo based sauce. The carne asada was a bit chewy and was not a lot. Overall I give it a 8 out of 10. I do feel it is pricey for what you get.

I brought my friends here after doing a food tour in Queens with Esneider from Culinary Backstreets. Esneider talked about his mom, the “arepa lady” who I had heard about before but a never tried. I’m so glad I came all the way back out to try the arepas! There was a wait but we were happy to walk around the neighborhood (lots to see!). Came for lunch and ordered 1 arepa per person just enough to fill our bellies. Great service too.

First time trying arepas! Our waiter was very friendly. The vibe was great, Latin music playing in the background. We got an assortment of arepas. I liked the chorizo and chicharron the best. We tried the queso and choclo varieties. The choclo arepa was sweeter, the queso was a softer/cheesy consistency. If you’re into arepas, this is the spot! If you’re wanting to try them, also the spot!

+1

The arepas here are some of the best eats I've had while being in NYC! The service was unfortunately very slow when I went but I'd still come back for the food.

Wanted to eat an arepa and found this gem. Came in for lunch and ordered 3 different arepas (shredded chicken, chicharrón, and chorizo), and one patacón. For drinks ordered the soursop smoothie, and a black berry smoothie. The arepas were superb! They were on point. The chicharrón was made out of smoked pork belly (not a fan of smoked pork belly chicharrón but it was still good) and it was perfectly cooked. Not too hard but crispy skin and not too under cooked were the fat overtake on texture. The chorizo and chicken arepas I couldn’t complaint about anything, they were delicious. The soursop smoothie and black berry smoothie were done nicely… not too sweet and perfectly creamy. Service was good but missing a bit of friendliness. Over all a nice spot to grab a bite…go grab an arepa!

+5

Nice arepas that are decently priced. I got the normal cheese arepa (4/5) and my friend got the chorizo arepa (4/5). The arepas were good - loaded with cheese and good corn flavor. The dough was a bit too doughy but these were one of the better arepas in the area.

I went to ‘Arepa Lady’ on a Friday night, and even though it looked busy, they had a table for me right away. I found the menu a bit confusing, especially since I love arepas. I couldn’t quite grasp the differences between the four types, so I ended up with something tasty but not exactly what I had in mind. I ordered the arepa with cheese inside and on top, along with steak. However, it wasn’t the “sandwich arepa” I’m used to, so I felt a bit disappointed, although it did taste good. For dessert, I tried the passion fruit mousse, but it didn’t meet my expectations, and it was quite expensive. Had I known there was a dessert place nearby, I might have skipped it.

+2

Not a ton of veggie options so if you order one thing that’s veggie everything else tastes almost the same. What really made it taste better for the veggie options was the sauces. I’m sure the meat options are probably amazing. The juices were good but I don’t think they were as fresh for the price. For $5 a cup I’d expect it to be freshly juiced. Cash only

I haven't had Colombian food in a while so I kinda forgot how it is supposed to be. Overall, food is good. The fried plantain was a little too hard. Arepa is pretty on point. The hot chocolate with cheese was a little interesting.

Had a very pleasant experience with their Arepas. The prices although can be slight much for the portion size but the taste makes it worth. The sauces (Pineapple and Cilantro mayo) elevated everything. Would definitely come here again for my next visit to Brooklyn. Servers were very friendly as well.

This was an unexpected surprise. Found this place just by accident. The food is absolutely delicious and I highly recommend it. My only issue is that the menu was a little bit confusing. I tried the arepa de queso, arepa rellena with pork and the arepa chocolo w chorizo. The arepa de queso was my absolute favorite. This one has a bit of a sweet taste so I think would be better for the morning. The arepa was soft and cheese on top was the perfect finish. The arepa choclo was more savory and the arepa was crispy with the chorizo and queso stuffed inside and the arepa rellena is in the middle. You get your money's worth and honestly can't go wrong with any. Also recommend the mango juice w milk. Never in my life would I think to mix juice w milk but that was spot on! Will definitely come back with my family. The spot is a bit tiny but we got seated pretty quickly and even though they started to fill up we weren't rushed out.

+2

Came here on a Thursday around 7:30 PM and it was packed! They don’t take reservations, but tables seemed to move fast. Ordered the empanada sampler, the mixto arepa, and chicharron arepa. The mini empanadas were three tiny empanadas (chicken, beef, cheese) and came with a delicious sauce. The cheese one was the best of the three. I’d skip this as it was just okay. The mixto and chicharron arepas were delicious. They were stuffed with meat and cheese, and complimented the sweet arepa. They also had a green sauce, red sauce, and pineapple sauce. Only downside would be the slow service, otherwise I’d return to try the other arepas and patacones. 4.5/5

1st time eating here and was very satisfied to have chosen this place...the food was so good we tried the lady arepa bandeja,tostones con carne.and arepa con carne and none were disapointing the service was great and happily gave us recommendations on what dishes to order and explained our questions with patience. He recommended the mora and maracuya juices wich were so good and they have a choice of water or milk based and the milk drink was better than the water 1..the only negative was that our coffees were cold😔 other than that I would highly recommend this place

+1

My husband and I were brought to this place by curiosity after watching a TV program with A. Bourdain. Good service and nice atmosphere. We ordered the green plantain with chicharron and the choclo arepa with carne desmechada. Unfortunatelly not enough spiced meat in arepa, but the pineapple chutney was great and matched perfectly with this chicharron dish. Next time we have to try another dishes 😉

+2

We came on a Friday night for dinner. The arepas were nice fresh and fluffy. Meats all had great flavors and the sirloin was tender. Very filling but a great meal overall. Our server was attentive and answered all our questions during ordering. Love to come back and try other dishes!

Slick S

Ordered the Arepa choclo with Chorizo, and was blown away by the taste. Chorizo was very flavorful, had a nice sweet taste. Choclo was great, but surprised there wasn't enough of it to actually fill the arepa. Arepa was the best part, it was fluffy yet had a bit of a thin crust. Kind of like a sweet pancake, but much better. For almost $17, it's not much food, was more of an appetizer. Definitely needed more choclo to make it full. Delicious though, and take out guy was very friendly. Only took ten minutes to get it to go. Still thinking about it the next day.

Alejandro Cubillos

Tasty food. Good latin atmosphere and music. Sweet plantain with chicharron was delicious, so the picada.. Be prepared to be charged 20% for tipping if you do not get use to (it is not my case because I usually tip 20%). What I do not agree is that you can be extra charge either if you pay by cash or credit card.

+1

Dez Santana

Nice ambiance and friendly. Wanted to try out their 3 pack empanadas. They were good but small. I really liked the sauce they give you on the side, but I asked for two of them. Also on a 2nd visit, I tried their Columbian Burger w/Shrimp. Delicious.

+1

J

This is my favorite place to get patacones and arepas from in NYC Queens. We have ordered from here several times and we genuinely love the food from here. We like to order arepas de choclo con queso as a dessert. So delicious. Have a taste of South America while in NYC. You won’t be disappointed!

Food was tasteless and cold. the place was dark, too dark for the menu to be seen during the day. Terrible service. Not a place ill return or recommend

The staff is very neat, friendly, and helpful. The restaurant is attractive, clean, and inviting and the food is delicious. Still, it's too expensive -- the prices have gone up about 50% recently, and the portions are small. Two of us paid over $40 (without tax or tip) for 2 arepas and an ear or corn. Average eaters migh have to pay over $60 + tax and tip to feel they've eaten enough Their story is very compelling, but it's just too expensive -- which is a shame, because we really enjoyed their food.It's a very lovely restaurant and we enjoyed their food.

Delicious arepa de queso, but the arepa de choclo was cold and stale. It probably was made 10-15 before the other arepa and instead of bringing out to me fresh the waiter waited for both arepas to be ready 😠 Bad idea…. I waited 45 minutes I expect everything to be fresh.

I personally can not justify paying the amount that I did for the amount of food that I got, especially given that each item had around 3 fairly simple components. The pictures in reviews make the arepas seem huge, but they're just on small plates. I've seen bigger arepas at the same price point and at even half the price point. 12 dollars for a sweet corn arepa with a fair amount of chicken and some cheese is actually insane, especially given the size. I'm not sure how the arepa con queso was even smaller than the choclo. The food tasted good at least, but the flavors and ingredients were fairly simple, making me think I could probably just make it at home. I honestly will try making the patacones, and I'll see how much I can save. The food was good, but the portion sizes at the price point, given the fairly simple ingredients and flavors, made it super underwhelming. Way too expensive for what you get. Green sauce on the side was tasty, though. The workers were very friendly too.

The ingredients are very good, but there isn't much besides heaps of meat. I was hoping for some vegetables as well, or at least smaller meat portions.

Food and service was good but definitely not worth the price. Seriously $6.95 for a small ear of corn?? The chicken in the arepa was tasty but over priced. With so much awesome food in the area, this is a one and done.

it was my first time trying this specific restaurant I heard it was good so I decided to go. I honestly i think $15 for a arepa de choclo when it isn’t even that big is not worth it. I had to get an arepa after and it wasn’t worth 15 either plus i found a hair in it. The food was OK. Would I go back? No

I liked the food, but the atmosphere at night is very dark. Also, they included the tip, although I suppose it should be optional depending on the service and other factors, but oh well, every restaurant has its own rules.

$20 for an arepa and this is how it comes? Save your money and go somewhere else.

$15 for one 6" arepa just cheese! That's just crazy! We left after seeing the menu prices. We make them at home, it's $3.99 for a pack of FIVE arepas from the store!

Pam Green

I have been a customer of this establishment for many years. During my most recent visit, while dining inside the restaurant, two roaches crawled directly across our table. We immediately trapped one of the roaches under an empty glass and notified the manager, expecting immediate removal of the insect and proper sanitation of the area. Instead, the manager retreated to the back of the restaurant, remained on the phone, and did not return to address the issue at any point — despite a live roach remaining on our table. Only after we requested the check did the manager reappear, prompted by the waitress. We made it clear that we were not seeking a discount or compensation. We expected acknowledgment, accountability, and basic health-code protocol. The manager dismissed the situation by stating, “These things happen,” while the roach was still alive and visible under the glass!! Never came over to move us or kill the roaches. This response was unacceptable. While pests in NYC are not unheard of, roaches actively crawling on a dining table and management refusing to intervene is not normal, acceptable, or compliant with health standards.The lack of urgency, sanitation, and professionalism reflects a serious breakdown in food safety practices. As a long-time customer, I am deeply disappointed. This incident warrants review and re-inspection by the NYC Department of Health.