Stopped at McDonalds yesterday morning for breakfast. Got my food and started to eat and needed a napkin. Nothing in my tray. Went to drink section where napkins are usually kept but none there. As I…

Stopped at McDonalds yesterday morning for breakfast. Got my food and started to eat and needed a napkin. Nothing in my tray. Went to drink section where napkins are usually kept but none there. …

Stopped at McDonalds yesterday morning for breakfast. Got my food and started to eat and needed a napkin. Nothing in my tray. Went to drink section where napkins are usually kept but none there. As…

had ordered a mchicken no lettuce add cheese got a spicy mchicken no lettuce add cheese and i'm heated

My kids were in the middle of eating their burgers and I stopped them when I saw this! PINK! Almost raw!

I after baseball practice to get some quick and easy nuggets too see them under cooked, mushy, and pink on the inside. we walked in and the workers we getting yelled at also.

Amanda Lane

This is how I pulled my food out of the bag... It's cold and it's not that hard to grab sauce and throw it the bag

Cynthia Harmon

Horrible restaurant. They never answer the phone even after telling people (even employees) to call. At most the pick it up an inch and slam it back down to hang right back up. My husband's mother is in the hospital his family needs him he tried to tell them he couldn't come in and a MANAGER got in the chat and said he had to call the store then they did their routine of refusing to answer and picking up and hanging up. Terrible people.

Lenny Stratton

Made an online order BEFORE 1030 for a breakfast order. Got there at 1035 to pick it up, only to be told they couldn't do it because it was past 1030. Why wasn't it made when the order was placed is my question? This McDonald's is always messing up simple orders. Won't be going back.

Teresa Freeman

Used the app, curbside spaces were filled with parked cars. Had to go inside, one kid was trying to do everything while all the employees were cursing at each other. Won't be back there!

Kaitlyn Sanders

I've tried to order curbside here three times and every time I waited 10+ minutes and ended up having to go inside to get my food. One time would be a mistake but I'm honestly convinced that no one wants to bring the food out and they just wait for the customer to come get it. Aside from that, employees are constantly outside smoking and just throw their cigarette butts on the ground. Real classy

Shannon S

Just ordered breakfast. I put the order in on the app. I placed the order about 3:10 AM 5/5/2025 or so and ordered pumpkin pies with the rest of the food. The pumpkin pies expired last night at 7:03PM.. Nice. They also said they did not have the frappe I ordered because something was wrong with the blades. Tried to call and it hangs up after 1 ring.

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Who thinks that going through 4-5 McDonalds employees blocking the entrance smoking and the employees looked dirty and cloths disheveled makes McDonalds food sound tasty should have their head checked..

David Beebe

Very slow service. With a line at drive through they spend 5 minutes handing a customer job applications and talking about the job. People in line getting mad. One pulled out and drove away. This is at 10:45 at night. After all that wait my order wasn't even filled. All of this is the managers fault for letting it happen. A cheese burger happy meal not boxed up and large high c not filled. So I had to wait that much longer. I feel for the 3 cars still behind me. I have been to this McDonald's before they were slow that time also and that time it was mid morning. No excuse. It's training and managements problem. But it's obvious they don't see it as a problem. 2 other times I went there for breakfast guess what slow and wrong order. It was very poor and I'm not going there again. I will also tell others pick another McDonald's.. my overall impression is this McDonald's is miss managed on all shifts. The managers let the employees get away with it. I can tell you however the elderly that work the day shifts are the hardest workers and the kids are untrained none caring lazy employees. If I ran the place first shut down 2 days to clean and train and fire some employees right off the bat after watching simply for a couple hours. Not having ever ran a fast food restaurant but having 21 years active military I could do so much better. Because their problem here is training and management.

Samantha Bowman

I just left there 10min ago, when I tell you they don’t care, They Don’t! & This is why I Know So. All I said was substitute the mayo for big Mac sauce and light lettuce; This is what I get.😤😤

Alex Hougham

Every time I come here, something is absolutely wrong in a "the health dept should probably be notified" kind of way. This is a no onion double cheese burger btw. I think the black stuff is a mixture of burnt onion and grill scrapings. I got 2 of these, one for me and one for my child.

Brian Bishop

This McDonald's has a record of messing up orders frequently. For example, in the pictures below, I ordered a McChicken, extra mayo, add mustard. Instead, I get a McChicken extra mayo, add...mac sauce? Thoroughly confused, grossed out, and disappointed. I frequent this restaurant alot, considering I work nearby, but at this point, I'd rather go to the Elizabethton location. Update 10/25/24 I find they have been giving me wrong sizes for things I ordered. Or when I ask for light ice, they just give me a normal iced drink. Here's a photo of them giving me a medium fry instead of a large fry. Update 03/11/25 Almost complete disregard for instructions. They got my no pickles on my double cheeseburgers right but they didn't give me any onions on the McChickens or extra mayo. And I asked for light ice, but they gave me double the ice according to the fill line. They clearly don't teach listening skills in their training.

+1

Ashfur

The woman at the window was rude because I asked for a receipt for my mobile order. She was snappy and said “we can’t do that, we have no control over that” when I’ve gotten receipts for my mobile orders before. I had to pull back around anyway because I was missing items. **update** Got home and all of my mcchickens have lettuce on them when I asked for none, and the one remake had a single drop of Mayo on it. Night shift, do better. Y’all were not even busy when we came around 1:22am yet want to be incredibly rude and lie. I called this store seven times and no one answered. I don’t recommend coming here during later hours.

TERESA BRIGMAN

Stopped by this same location, with hopes for a better experience... ordered large fry, got half and order, and cold. There is no sauce for the nuggets like requested. And with a total order of 50 nuggets, all cold! Never fails at this location that the order is wrong and/ or cold. Always served with an attitude.