Despite its valentine's day its anticapted we get a full house for holidays, however tonigh after getting greeted by staff, 30 minutes was the longest wait time for me for ordering a basic entree which is steak and two sides that takes less than half that. Nevertheless, the steak came out good as expected, sweet potato with cinnamon was a little burnt, however no bread rolls tonight unbelievable not to mention upon arriving to the bar, the table was sticky I had to call the waitress to clean it up. Very substandard service for tonight perhaps uneventful I'm a regular here but hopefully staff can iron out a few kinks to prepare for events like these. Other than that relaxing environment and great food, but service missed on this one.

When we usually go here, it is usually quite a pleasant night. Honestly, so today, more specifically, february thee 28 2026 we were having a pretty good time though he saw that the the restaurant seemed to have a very peak hour today.Because everything was very rushed since we almost never got our bread till we nearly had our food ready but firstly the server was nice when we were there as they helped us out and apologized about the late orders but that isn't the main focus or why I gave the place three stars you see when we were nearly done we spoke my mother and brother still eating we suddenly saw a COCKROACH fell into my father's saled as we were all stun and nearly scream which would have caused a big see but we did not do that we were silent but still shocked as my father made sure it stayed there so it can escape and contaminated my food my mom was eating and waited for out server to come back to tell them about as my father told them "don't freak out but something landed onto out plate" and the server looked down and still freak out which was understandable since it was a COCKROACH but the server took it away and they came back and apologized for that incident but we didn't get any compensation for it as while my brother continued to eat my mother never could eat her potato soup because of thst incident 4/10 had better experience in the past but that left a spur taste in our mouths and we might not come back because of that experience.

BearGrills_75

Meh, it was ok. We had a fairly large party, so I can't totally ding service, but it could've been better. Food was also just ok. Not really on my list of places I'm looking forward to visiting again.

Alan Canales

Comfortable, country restaurant. Prices are a bit high for the amount of food you receive. Food doesn’t take too long and service is usually good. 4 out of 5 EDIT: I went a second time and my experience was horrible. It was a Sunday afternoon; they took more than 1 hour and 30 minutes to get us the food and our waitress would barely check on us. Food was okay. 3 out of 5.

+11

Island Man

Very hot in Laredo. Came about 7 pm for dinner. Seated immediately, drink order and entree order taken quickly. Ordered the ribeye with a side of ribs, sweet potato with butter only, asparagus and a side salad. Very Paleo. Lol Very cool and colorful inside. Full bar, ceramic plates and metal utensils, paper napkins. Service was very good and my waitress spent just the right amount of time checking back in my opinion. Salad was cold and fresh, my bad to ask them to hold the cheese, the crotons came out easy enough but the cheese was just consumed. Seems like it took a while for my food to come out. Ribs were very good, steak was cooked as ordered, medium but was a bit tough. Sweet potato was cooked at too high a temp as skin was burnt. The burnt plate mixed into the flesh of the potato as I mixed in the butter. :( Overall not a bad experience but there is definitely some room for improvement. Service was very good and the steak and sweet potato could just have been a bad day. I will have to try them again next visit.

+6

Valeria Pérez

we were a larger party on a busy day so i think the service was decent. upon entering, the hostess told us to walk around and find our reserved table. i think we looked confused enough that another young lady at the hostess stand stepped in and guided us to our table, where we the first to arrive... our server was nice but based off the mistakes, i assume she was new. i could be wrong. she did get my order wrong. when my order was "corrected", it was still wrong. i let the gentleman with glasses and long hair know that it was missing sauce and he insisted that i was confused and i misordered or somehow mixed different components from different dishes. dishes that i dont remember the names of that he mentioned. he did bring me the correct sauce that the plate is advertised with in the description, plus another sauce he believes i meant. it was alright. i couldn't really enjoy my food considering i felt gaslit lol. my responsibility as a patron was to order correctly and clearly and i did. i don't really go to logans and every time i do, I'm reminded why i don't like to return. "Hand-breaded chicken breast fried & topped with white pepper gravy." is the description of the dish i ordered and was gaslit to believe i was wrong and misordered. food runners, learn the menu please.

Jeremy Lamer

I ordered the beer battered fish with steamed broccoli and French onion soup for pickup. I get home and open up the container and see this is my beer battered fish. Every piece looked like someone took a bite out of it. The French onions soup was a joke. 3/4 of it was big, thick, near raw chunks of onion and unusually too sweet of broth. They just threw a slice of cheese on top of it, to top it off, (no pun intended). Worst Logan’s ever. The steamed broccoli was okay, though. Kinda hard to mess up broccoli, amiright? Needless to say, I definitely won’t be coming back here.

Absolutely HORRIBLE service! Over an hour wait, cold food, and bad customer service from the manager. My family and I used to enjoy coming to Logan’s but after today, we will never be returning here. Took one bite out of my food, and threw the rest away. Do not come here.

Jesse Avila

I wish I could give zero stars. My recent dinner at Logan Steakhouse was not just bad; it was a masterclass in poor service and mismanagement. The core of our terrible experience was the utterly unacceptable wait time. We waited over an hour for our food to arrive at the table. This wasn't on a busy Saturday night—this was during a standard evening service. Our server offered vague apologies but no tangible updates or manager intervention as the minutes ticked by. The restaurant was not full, making the delay even more inexplicable and frustrating. When the food finally did arrive, it was predictably anticlimactic. My steak, which I had ordered medium-rare, was overcooked and lukewarm, as if it had been sitting under a heat lamp for a significant part of that hour-long wait. Sides were cold and tasted like an afterthought. We left feeling hungry, irritated, and significantly lighter in the wallet. A steakhouse should excel in two things: timely service and quality food. Logan Steakhouse failed spectacularly on both counts. I cannot, in good conscience, recommend this place to anyone. Save your time, your money, and your evening—go literally anywhere else. The rice looks like clay and mashed potato.

Brian Burrell

Server was"training" someone, they were nice but not cut out for the restaurant industry.. I ordered a new York strip medium rare with a side salad and mashed potatoes. They never brought my salad out until after our food came and I had to ask if they were going to bring it. They brought the wrong cut of meat and acted like I didn't know what I was talking about, then I had to wait another 10-15 minutes for them to prepare the correct cut of meat. Mashed potatoes were of the instant variety and poorly prepared.

Rudy Martinez

Food quality was not good at all. Rolls were fresh but overcooked and hard. My Caesar salad was wilty and felt like I was eating salad soup. On top of all that my steak a 12 oz ribeye ordered medium rare was flavorless and tasted like it had been frozen for over a year needless to say I didn’t even finish it which is rare for me to do.

bailee

The waiter with the kiss tattoo on his neck was extremely rude to my large party. I feel as if he was less careful of his language and behavior towards our party because large groups have automatic tipping. I usually have much sympathy towards service workers and I gave him grace several times, but when it came the third time around he was giving my party an attitude as a grown man, I stopped giving him excuses. Not one person was returning the tone he gave us, no one made any extra comments, we only were ordering our food. Then, another waiter began to help with drinks at the table and also had an attitude, even continuously calling one member of the party "sir" when she is very obviously a girl and wasn't responding to the comment. Overall, the entire party agreed the service was very poor and off-putting, which seemed unwarranted as none of the members had interacted with the waiters outside of ordering food and coordinating payments.

Lilly kristine

If I could give this place no stars, I would… worst place for a Mother’s Day dinner with family… the waiter was clueless to what we needed and didn’t really pay attention to what was happening or what we had ordered. We ordered strawberry sweet tea and one unsweet tea, they bring us strawberry lemonade, then we tell him that we didn’t want that and brings us both unsweet tea no strawberry, I had to call him again to tell him to just change the drink. Then we ordered my daughters food and we got her chicken strips, let me tell you they were BURNED! And they took super long for our order.. I wasn’t gonna feed my child burned chicken. So I called the waiter again to please change them and he brings me “new” ones but it was from the same batch… like I don’t think they would even eat it themselves! Then we had ordered a double cheeseburger and they bring it with one meat, we call the waiter YET AGAIN, to let him know that there was a mistake, and we tried giving him the plate and he said no that they’ll bring it it out in a bit, and they just bring us a patty by itself and they took like 20mins to get it out. The food was cold by then… honestly the worse service I’ve ever gotten at Logan’s, from the cooks, to the food itself to the waiter… I understand that there’s other people eating at the restaurant and he has to wait other tables but that’s why there’s notepads to help them remember and keep tabs of their tables… at that point I didn’t even want to pay for anything. A true disappointment of a night.

BigRick Rivera

Very disappointed with my order for pick up 1st ordered the crispy bucket fried pickles jalapeños and onions they were totally cold and soggy 2nd ordered the Road House Burger Didnt Have No Crispy onions nor mushrooms as advertised 3rd the two burgers ordered were not cooked as requested 4th Whoever the girl in front was she did not know what she was doing gave us bad service I was disappointed they did this Oh forgot and the ketchup lol

+1