Marlene

I said easy ice they brought me my drink packed with ice! If I order something I want it RIGHT THE FIRST BURRITO WAS PERFECT THE SECOND ONE WAS HARD EGG AND NO MEAT I SAT HERE NO CARS ONLY ME I WILL NOT BE BACK

Matt King

2 stars was a gift only because the location USED TO BE better than this. When we moved into this area, this sonic was great. Quick service and correct orders. Everything you should expect with a friendly attitude. As of late, the service has been very slow and even a few times we were turned away because no employees showed up for work! I understand the hard times for everyone but to not have employees show up means something is seriously wrong with management. My most recent visit, I found a spot and pressed the red button. After waiting over 13 minutes just to be answered, the screen reset and told me to press the button AGAIN! That has never happened before where the button timed out. So I decided to leave without the milkshake and sonic blast I was going to get. I am disappointed that this location has gone downhill like this. I will mention the 1 employee I did see trying to get all the orders out BY HIMSELF. while the other employee I could see watched this young man do all of the running orders.

I’ve never had a good experience at this sonic. Last time I’ll come to this one. Order is constantly wrong and this is a pathetic excuse for a breakfast burrito. It’s just this location for some reason. Sad

Akros Ascending

Got home and figured out we did not have half of the order that we ordered called the number on the receipt get a busy signal can't even talk to anybody to fix the problem so now I'm going to have to go up there and talk to somebody and hope there is somebody there that can help

Tanner Bryan

Broken mic and speaker. So much they got my order wrong twice. No sorry because the car hop was to busy talking to her friends in the spot next to me. I only came to this location because the other closed. Probably won't be back again

Alicia Upton

Do not try the smash burger. I really wanted to like it, but what I was given smelled, looked, and tasted like boiled patties. There was nothing thin or crispy about any part of the patty, including the edges. I couldn't even eat mine. I also ordered a dr pepper with extra ice and got a Pepsi with minimal ice. Small detail I can live with, with the burger was pretty awful.

Keith Litchfield

Been here twice. This location has had the application down both times. They blamed the problem on my phone carrier this time. I would love to hear from the manager how I can place an order all over the state without issues.... except here. It fills the bag with items before issues checking out. Sounds like a restaurant connection issue to me.

K. A.

On top of the long wait the food was absolutely disgusting and inedible. None of the food was fresh and had definitely been sitting for who knows how long. Overcooked and burnt. So bad I couldn’t even finish the meal it made my stomach turn. I have never had a really great experience at this location but this was by far the worst. I will not be back. It was a total waste of money. You are better off going to another drive thru.

Allie Eaves

The worst customer service experience ever, especially from the manager. My mother-in-law took our two children to get ice cream for the family at 8 PM, just 1.5 miles from our home, and they only arrived back at 9:30 PM. Just for 5 sonic blasts!! Despite ordering online beforehand so the ice cream would be ready, people who drove up to the window and ordered were served well before them. When she asked to speak to a manager, we were simply told, “well the ice creams are being made now”, by the manager who claimed well we get a lot of complaints when we are this busy. We ordered online! An hour wait for 5 sonic blasts is absolutely ridiculous. Get your stuff together. There was no attempt whatsoever to resolve the issue. My husband gave up on finding out when they would be home and went to bed. I am appalled that the manager did nothing to rectify the situation. I tried calling to express my dissatisfaction, but fortunately, they did not answer. I will be taking this issue to corporate. What was supposed to be a delightful evening for our family of six has left me so disappointed and fuming.

TR Lorne

I'm sorry but when it's almost 7 AM and "Jenny" still isn't at work and the place isn't open it makes it hard. She wears her hair down so never know if there will be a hair in my food or drink. And they still don't wear changers. I took a picture of her hair being down and she came out shouting hateful remarks. The first picture was taken asst 6:55 AM. No one in sight. Second one her hair down. Taken on different days.

Joe Deaver

This used to be a great Sonic location the first dozen years I lived here. After a few bad experiences, I stopped coming for about a year. Tried again tonight and it was worse than ever. They've not only shrunk the chichen tender dinner, but got stuff wrong. They left out the ordered gravy and the included onion ring. The tenders are now shrunken overcooked dry pieces. The toast is not the advertised Texas toast. The large size dinner now only has a few token tater tots. It took two trips for the carhop to bring the missing items. I will continue to drive farther for the other location in town.

A SMITH

I keep trying this location and everyone I am disappointed. Today I ordered corndogs and they were soooo greasy you could tell they were refried multiple times. The outside wrappers were so gross and soaked in greasy. Not the sonic standard. My son was so disappointed. I won't return to this location. Not wasting anymore money.

Ray Ketcham

This has to be the worst sonic I have ever been to. I went last Friday and there was a guy eating behind the counter and would put his food down, turn around, and grab tots/fries and put them on the line then start eating again.

+1