BROKEN MOUTH

SoCal Development

This is the Starbucks where it all began for me. I was never a big starbucks fan but something about taking a break from work and coming to this location made all the difference. To say the least this is the place that got me really into matcha tea. I might have ordered it by accident the first time but after that that's the only thing I would come for. And even more so my crave matcha anywhere else after the experience I had here. Even to this day I get matcha at any Starbucks.

My expectations for this downtown Starbucks were disappointing. There are no tables where you can drink coffee and have a snack. I understand that this was done to prevent visitors from lingering inside Starbucks, but I had to wait for a person and I had to wait leaning on the windowsill. The music is playing very loud. If you want to just grab a coffee and go, this is for you, but it's not my kind of Starbucks. There are no comments about the taste of coffee ) And the “icing on the cake” for me was that they do not allow you to use the toilet, but direct you down the street. I do not recommend this Starbucks (((((

Starbucks in the downtown fashion district. No tables. No parking lot Recommend a mobile order and pick up. Starbucks is Starbucks, so beverage flavor is the same as other Starbucks.

Тамара Гулина

My expectations for this downtown Starbucks were disappointing. There are no tables where you can drink coffee and have a snack. I understand that this was done to prevent visitors from lingering inside Starbucks, but I had to wait for a person and I had to wait leaning on the windowsill. The music is playing very loud. If you want to just grab a coffee and go, this is for you, but it's not my kind of Starbucks. There are no comments about the taste of coffee ) And the “icing on the cake” for me was that they do not allow you to use the toilet, but direct you down the street. I do not recommend this Starbucks (((((

Ahacool Kim

Starbucks in the downtown fashion district. No tables. No parking lot Recommend a mobile order and pick up. Starbucks is Starbucks, so beverage flavor is the same as other Starbucks.

Staff is great and the Starbucks is a very clean location but the only issue I have is with the restroom. It's clean and well kept however there is only one and there is almost always a long long line because of the location. People who are shopping in the area who aren't currently purchasing something are always using the restroom which is problematic because there is only one. This place would benefit from a second restroom.

It's hard enough to run a friendly bucks in the burbs I'm sure, this busy little downtown corner spot does the best it can. The crew is friendly and fast. The standout is Kim, she really makes an effort to go the extra mile for her local customers. She manages that store with grace.

FaE_

The staff is friendly. Good.

Matthew Rosenthal

Staff is great and the Starbucks is a very clean location but the only issue I have is with the restroom. It's clean and well kept however there is only one and there is almost always a long long line because of the location. People who are shopping in the area who aren't currently purchasing something are always using the restroom which is problematic because there is only one. This place would benefit from a second restroom.

Sam Scharf

It's hard enough to run a friendly bucks in the burbs I'm sure, this busy little downtown corner spot does the best it can. The crew is friendly and fast. The standout is Kim, she really makes an effort to go the extra mile for her local customers. She manages that store with grace.

This is my 3rd time visiting this location while shopping downtown and sadly this location has missed the mark every time. Something is consistently off with these drinks in comparison to other Starbucks locations. Maybe some additional Quality and customer service training would help.

T Parker

This is my 3rd time visiting this location while shopping downtown and sadly this location has missed the mark every time. Something is consistently off with these drinks in comparison to other Starbucks locations. Maybe some additional Quality and customer service training would help.

First time in this store and you have sign saying please leave us a comment about our store service. My wife and being walking for hrs around and we decided to get a drink and she asked for the code to the restroom. The lady with the had sorry we don’t have restrooms for patrons. When actually see the sign and the caution for wet floor. Her attitude sucks she responded so quickly like we were bothering to ask. No sign outside the door saying no restrooms available.

This is how my cup was for a Grande Matcha 🥴 i even told the barista how empty this was and he just said oh yeahhh.

Juan Hernandez

First time in this store and you have sign saying please leave us a comment about our store service. My wife and being walking for hrs around and we decided to get a drink and she asked for the code to the restroom. The lady with the had sorry we don’t have restrooms for patrons. When actually see the sign and the caution for wet floor. Her attitude sucks she responded so quickly like we were bothering to ask. No sign outside the door saying no restrooms available.

Jessica Rivas

This is how my cup was for a Grande Matcha 🥴 i even told the barista how empty this was and he just said oh yeahhh.

The WORST Starbucks I’ve ever been to. Terrible service, they don’t even have a restroom for customers and the coffee wasn’t drinkable. Asked for a refund and they refused. Do not waste your time or money here!

I ordered my coffee and breakfast here expecting a certain level of business, but unfortunately, they don’t have a restroom. With six employees working 4–8 hours each, they want customers to believe there’s no restroom available. Very disappointing—I won’t be coming back.

As I entered, there wasn’t the friendly greeting. You normally get a most Starbucks. As I asked for my coffee, waited a few minutes until someone from behind the counter stopped the personal conversations to assist me . I then proceeded to order my blonde roast with heavy cream on the side . Next, I asked for the bathroom code so I can use their facilities to wash up my hands . I was told that there are no public restrooms in the Starbucks. I have never experienced that in the United States or in any other foreign country that I travel to from a Starbucks location . I can see the restrooms were there, but apparently they do not let anyone use them . I was very disappointed, canceled my order and walked out Went to a local French pastry and coffee shop just a half a block away . I went across the street to Paris baguette My experience was the exact opposite, and their coffee was even better than I ever expected

So, my husband and I went into this starbuck, and asked if we can use the restroom, and my husband took out his money to buy something and the girl in the counter said "Sorry no, we have no restroom available here" I could not belive it, my husband buys their food all the time, and reading others complain they were denied bathroom access is no excuse. No one should be denied a basic human need anywhere. Don't waste your money, starve them to death of their business because that's how they treat their customers, how disgusting. Looks like someone should sue them again 🤢🤮

There is no place to sit, no bathrooms. The managers explicitly denied a little 10 year old, use of the bathroom citing “liability “ horribly way to treat Hispanics. Lawsuit is in order!

Serving food with no restroom, so don't plan to drink your coffee here.They have no seating.It is in a dismal place.

I am seriously not a fan of Starbucks. This has been the worst experience yet. It's a brand new place and I really expected much more. First nobody acknowledged we walked it, then we got in line to wait for someone to take our order. There were plenty of employees inside laughing their ass off. Only 1 employee taking walk ins which clearly didn't know what he was doing. It wasn't until my husband asked him "is this where we order?" that the guy stopped walking around to take our order. He didn't enter what I ordered correctly and they had to re-do my drink. I am never going back.

Allan Kent

The WORST Starbucks I’ve ever been to. Terrible service, they don’t even have a restroom for customers and the coffee wasn’t drinkable. Asked for a refund and they refused. Do not waste your time or money here!

Hisham Elhaj

I ordered my coffee and breakfast here expecting a certain level of business, but unfortunately, they don’t have a restroom. With six employees working 4–8 hours each, they want customers to believe there’s no restroom available. Very disappointing—I won’t be coming back.

Michael Yaft

As I entered, there wasn’t the friendly greeting. You normally get a most Starbucks. As I asked for my coffee, waited a few minutes until someone from behind the counter stopped the personal conversations to assist me . I then proceeded to order my blonde roast with heavy cream on the side . Next, I asked for the bathroom code so I can use their facilities to wash up my hands . I was told that there are no public restrooms in the Starbucks. I have never experienced that in the United States or in any other foreign country that I travel to from a Starbucks location . I can see the restrooms were there, but apparently they do not let anyone use them . I was very disappointed, canceled my order and walked out Went to a local French pastry and coffee shop just a half a block away . I went across the street to Paris baguette My experience was the exact opposite, and their coffee was even better than I ever expected

Mita Nelson

So, my husband and I went into this starbuck, and asked if we can use the restroom, and my husband took out his money to buy something and the girl in the counter said "Sorry no, we have no restroom available here" I could not belive it, my husband buys their food all the time, and reading others complain they were denied bathroom access is no excuse. No one should be denied a basic human need anywhere. Don't waste your money, starve them to death of their business because that's how they treat their customers, how disgusting. Looks like someone should sue them again 🤢🤮

Edith Mendez

There is no place to sit, no bathrooms. The managers explicitly denied a little 10 year old, use of the bathroom citing “liability “ horribly way to treat Hispanics. Lawsuit is in order!

Richard George

Serving food with no restroom, so don't plan to drink your coffee here.They have no seating.It is in a dismal place.

Maria Navarrete

I am seriously not a fan of Starbucks. This has been the worst experience yet. It's a brand new place and I really expected much more. First nobody acknowledged we walked it, then we got in line to wait for someone to take our order. There were plenty of employees inside laughing their ass off. Only 1 employee taking walk ins which clearly didn't know what he was doing. It wasn't until my husband asked him "is this where we order?" that the guy stopped walking around to take our order. He didn't enter what I ordered correctly and they had to re-do my drink. I am never going back.