I love this store and the restaurants inside — the vibe is amazing! • A huge wine selection with a wide variety of flavors and prices • High-quality fruits and vegetables • An impressive selection of cheeses • Five full rows dedicated to pasta, including vermicelli, macaroni, spaghetti, and more • Fresh butcher and seafood sections • A cozy café with a great atmosphere — the coffee isn’t my favorite, but the sweets are fantastic They also carry lots of unique and special items that are hard to find elsewhere!

Love the food, however the various hosts we've encountered can be rude and have forgotten to sign in our names on couple occasions Waitresses thus far have been on point/excellent!! MUST TRY: Prosciutto Bruschetta White truffle garlic bread * TRY the Jump Start & let me know what you think 🤔😉 *

Tuung Thunm

Love it! It is something you can't find in Charleston, SC or even in Atlanta, Orlando.. (I am so sorry 😅😅) Definitely make me cry because of missing good Hotpot!

+3

Qingyang Li

Overall, it’s that kind of place where the experience carries the dinner. If you want hot pot that’s cozy, interactive, and serviced like you’re a guest Haidilao delivers — just be ready to spend a bit more than usual.

Jung Lee

Haidilao is a well-known hot pot restaurant famous for its excellent service and high-quality food. The staff are very friendly and attentive, often going above and beyond to make customers feel welcome. The soup bases are rich and flavorful, and there is a wide variety of fresh ingredients, including meat, seafood, and vegetables. One unique feature is the extra services, such as free snacks, sauces, and even entertainment while waiting. Although the prices are a bit higher than average, the overall experience makes it worth visiting. I would highly recommend Haidilao to anyone who enjoys hot pot.

Mengying Xu

Amazing hotpot and unmatched service! The staff is incredibly attentive, the ingredients are super fresh, and the broth is always delicious. Haidilao never misses—one of my favorite places to eat.

Sherry “Ranran” Zhuang

I had an amazing experience at Haidilao! The service was truly outstanding from the moment we walked in. The staff were incredibly friendly, attentive, and always ready to help, which made us feel very welcomed. The food quality was excellent — fresh ingredients, rich flavors, and plenty of options to choose from. I especially loved how thoughtful the small details were, from the sauces to the overall dining atmosphere. Everything was well organized and enjoyable. This was more than just a meal; it was a great dining experience. I will definitely come back and highly recommend Haidilao to anyone who loves hot pot!

J

Had a pleasant time at Haidilao Century City today! The waiting time can be long, but they have an organized system through yelp waitlist. Amazing service and food, would recommend for 3+ people :)

Heesun Kim

My friend and I first tried Haidilao and it quickly became our favorite restaurant in LA. Their service is always amazing and food is incredible. I love how we get to customize our own topping and sauces at their bar and also try a bunch of little complimentary snacks including fruits. I’ve been coming to this location several times now and they never disappoint. I’m also in love with their bbq flavored chips!! :)

Catalina Ramirez

I don’t usually write reviews, but this place deserves it. The food is absolutely incredible – truly the best in town. Every dish feels thoughtfully made and full of flavor. My favorite restaurant in town!! But what makes this restaurant truly special isn’t just the menu, it’s the people. Everyone who works here is kind, welcoming, and genuinely cares about creating a great experience. You walk in as a customer and leave feeling like part of a family. I can’t recommend it enough.

Neda Gharebaghi

We always have an amazing time here! 😍 The food is amazing and it’s a great experience. You can get on the waitlist before and show up when it’s your turn which was really convenient!

Aubrey Pham

I love this hot pot spot! The mushroom broth and tom yum are my absolute favorites — rich, flavorful, and so comforting. Everything is super fresh, and the service is always friendly and fast. Perfect place for a cozy meal with friends or family. Highly recommend!

Hugo

My all time favorite go to place for the weekend. It’s been more than ten years since I first had my hotpot in Beijing, then to LA. Great service, great food and sauce.

Yizheng Ding

Haidilao absolutely lives up to the hype! The service is on another level—staff are friendly, attentive, and genuinely go out of their way to make the experience special. The broth options are flavorful (the tomato and spicy mala are my favorites), and the ingredient quality is top notch—everything tastes fresh and well-prepared. The little details really stand out: free snacks while waiting, fun dipping sauce bar, and even the famous noodle dance if you order hand-pulled noodles. It’s not just a meal, it feels like an experience. Prices are a bit higher than your typical hotpot spot, but the quality and service make it more than worth it. Perfect place for gatherings with friends or family. If you haven’t tried Haidilao yet, go hungry and be ready for one of the best hotpot experiences around!

Cesar 72

Haidilao Culver City is hands-down one of the best hot pot experiences in LA! From the moment you walk in, the service is exceptional — warm, attentive, and incredibly thoughtful. The staff makes you feel welcome and well taken care of throughout your entire meal. The food? Absolutely top-tier. Everything is fresh, high quality, and beautifully presented. The broth options are rich and flavorful (highly recommend the tomato and spicy duo!), and the dipping sauce bar is a dream for customizing to your taste. Meat, seafood, veggies, noodles — all perfect and replenished quickly if needed. The little touches make it extra special: complimentary snacks and drinks while you wait, fun robot servers, plastic covers for your phone, hair ties if you need them, and even a warm towel service. The attention to detail is next level. Perfect for group dinners, date nights, or just treating yourself to a cozy, interactive meal. Once you try Haidilao, you’ll understand the hype. This Culver City location is clean, stylish, and worth every penny.

+10

Marita Ye

It’s not loud, my party was louder than the whole ambience. It’s not an AYCE hotpot place but the soup it’s definitely worth the whole experience. All the food here was very fresh and of good quality. My party of 4 spent around $230 with 7 plates of meat and 4 of veggies

J Shin

This restaurant is amazingly awesome!!!! Fresh ingredients and delicious custom sauces!! 😋 I know it is worldwide chain. And Ansel was perfect and nice to serve for us. He always taking care of our cup of waters and tables!!! Thanks a lot.💟 토마토 국물 너무 맛있음 꼭 드셈요

+16

Winnie Yu-Chieh Lee

Great food, great place, great vibes. Our server Rachel Oh was the best! She is so nice you cannot imagine, very attentive, super friendly, and has a great smile. If you’re at your table it’s your lucky day

Michelle Wang

Absolutely loved the soup base here — so flavorful and rich! The self-serve appetizer bar was also a great touch, and the snack station was super thoughtful. They even provided hair ties and aprons, which made the whole experience feel really well taken care of. The drinks were pretty good too. Overall, everything was fresh, and the dining experience was fantastic. Highly recommend!

D Kurtuluş

This place is an EXPERIENCE. It’s always so much fun and SO busy. It’s QUITE expensive but very worth it if you like hot pot. The restaurant is so lively and exciting. There is a dancing bear show, robots that serve food and help waiters and waitresses, there’s music, a free sauce bar, and amazing and delicious food. The drinks are so fun and good. The food gets very expensive but the taste is phenomenal. I loveeee coming here so much!!!

+5

The food is so good and wait time doesn't take that\nlong. Service is great and clean environment

the food was amazing and service was exceptional! we had a wonderful time here. Shoutout to the servers for always tending to our needs

amazing food, amazing drinks, perfect for a date night! I love the service, they are so generous with food portions and drinks!

The food is so good and wait time doesn't take that\nlong. Service is great and clean environment

amazing food, amazing drinks, perfect for a date night! I love the service, they are so generous with food portions and drinks!

The food is so good and wait time doesn't take that\nlong. Service is great and clean environment

the food was amazing and service was exceptional! we had a wonderful time here. Shoutout to the servers for always tending to our needs

amazing food, amazing drinks, perfect for a date night! I love the service, they are so generous with food portions and drinks!

The food is so good and wait time doesn't take that\nlong. service is great and clean environment

the food was amazing and service was exceptional! we had a wonderful time here. Shoutout to the servers for always tending to our needs

amazing food, amazing drinks, perfect for a date night! I love the service, they are so generous with food portions and drinks!

The food is so good and wait time doesn't take that\nlong. Service is great and clean environment

The food is so good and wait time doesn't take that\nlong. Service is great and clean environment

Good food friendly people nice service clean accommodations. Thank you for the good meal.

amazing food, amazing drinks, perfect for a date night! I love the service, they are so generous with food portions and drinks!

very tasty food. great service beef and lamb was great, bathrooms very clean. Would recommend

haidilao always hits! The soup base is amazing and the meats are always fresh. Lily, our server, was super attentive and was patient in explaining the different options. The atmosphere is very welc…

Love the food here. The soup bases are amazing and they have variety of meat options. Also, great atmosphere.

The noodle guy was amazing and super fun! The private room was cool, and on our way out we saw an awesome panda and ninja guy!! The for and drinks were also great!!!

Eataly LA never disappoints. The pizza options are next-level — super fresh ingredients, crispy crust, and that perfect balance of chewy and flavorful. You can tell everything is made with care. The Margherita is a classic, but the seasonal pizzas are worth trying too. The small plates and hors d’oeuvres were awesome — light, flavorful, and perfect to share while hanging out. The bruschetta and cheeses were especially good paired with a glass of wine. The whole place has such a fun, energetic vibe — part restaurant, part market, and all-around great experience. The staff was friendly and knew their stuff, which made the meal even better. Definitely one of my favorite spots in LA for Italian food done right.

Visited Eataly in LA and had a nice overall experience. We ordered the meatballs, salmon, and a few pizzas. Everything tasted good and satisfying. The meatballs were flavorful, the salmon was well-cooked, and the pizzas hit the spot. Service was quick, and since some items are prepared ahead, they reheated the food for us efficiently without compromising too much on quality. It’s a convenient place if you want good Italian food fast, especially when dining with a group and everyone wants different options.

Food was delicious. Drinks were good and creative. I had lasagna. Others at my table ate the Calzone and pizzas. Everyone's food was delicious. The only issue was that they brought my lasagna and nothing else. I sent it back and asked them to keep it warm until my 3 guests received their food. That was almost 6 minutes later. While our waitress had apparently mentioned something about the timing when I ordered, I didn't hear it. Regardless, it's a restaurant's job to serve all guests at a table at the same time. If I wanted to eat by myself, I would have gone out by myself.

Just passing through but it feels smells and looks like money.very nice. Bathrooms have executive feel illustrious

Great place to visit, but not so good to dine at. Shopping > Wow….a really interesting Italian food store, lots of interesting food items, nice displays and lots of variety. Some items seem to be priced very reasonably and then you can pay a lot for seemingly very high quality items. Dining > The Pasta restaurant was nice, but the meal I had was way overpriced for the amount of food served. Pea/ricotta ravioli was $27 for maybe 10-12 ravioli, and the bowl it was served in was unnecessarily large for such a small amount of food. The Italian cola was pretty bad, cost $6 and tasted like cheap Pepsi. But the Tiramisu was fantastic, so good and was worth the $17. Recommended for browsing and shopping.

Food is good but not perfect. It’s an interesting experience to be in there and eat. Their lasagna is not interesting. Their pizza was good.

Shaun Simone

Fun food experience. Tasty. I didn’t appreciate no silverware. I have a 3 year old that needs things cut into smaller pieces and they gave me a plastic fork and spoon. The amount of single use plastics is very concerning. Not very Cali.

Belle T

I give it 4 stars because they charge soup which is around $32 for two kinds of soup base. You open a hotpot place and charge for the soup base, it doesn’t make sense to me. I have been to many hotpot places and most of them didn’t charge for soup. They also charge the dipping sauce. Anyway, other than that foods are a bit pricey but they are good quality, soup is tasty, service is great and environment is good. I went there on a Friday night and the wait was 1.5 hours.

+3

Definitely recommend. Great service and nice environment. Best dishes are the Golden Fish Maw & Chicken Soup Base 金汤花胶鸡汤底 and fresh cut beef

no wait for lunch on a Friday! Unfortunately, the $1.99/plate of angus beef short didn't apply because it was a public holiday weekend. \n\nService was a little spotty at first--eventually we wer…

Definitely recommend. Great service and nice environment. Best dishes are the Golden Fish Maw & chicken soup Base 金汤花胶鸡汤底 and fresh cut beef

My favorite soup base is sukiyaki( sweet flavor) I get ramen noodles. The watermelon juice is delicious. Love all the snacks.

This was interesting to experience once. We went with a group of friends and it was fun to try out the different broths and various sauces and condiments. It is a joint activity, as well as a meal, b…

My granddaughter suggested this restaurant she loved the experience. The three adults in the party agreed that it was not a restaurant that we would frequent. You receive a broth in which you coo…

The market itself is fantastic. I come often to buy ingredients for my own baking or cooking. They have great selection and the vibe is great! The restaurant tho… not the greatest. We ordered two pastas, and they were both way over cooked! i couldn’t lift a single noodle without them breaking apart and splattering everywhere. Felt smushed, almost like one giant glob. Had to stab for pieces, instead of lifting small portions to have a bite. Impossible to share. The sauce is decent, just overcooked noodles.

I love a good hot pot, and a friend recommended this spot after a day of shopping. When we walked in, it was super packed, so I was glad we had a reservation. While waiting, I appreciated the compl…

Love Eataly but struck out this morning at opening time. Sandwiches all looked great but was highly disappointed. The bread was chewy and lettuce was soggy, definitely was not made this morning. Chicken was greasy and fried pieces that didn't even have meat in it. The other sandwich was dripping in oil. Stomach full of disappointment and grease.