Jack in the Box

Stacë Taylor

Decided to try again, got an iced tea....and apparently they don't carry lemon anymore!!! 🤬 iced tea and lemon go together and they used to have lemon. It just sucks they wont carry lemons

Joe Jones

I swung through the drive-thru looking for something quick and greasy, and that’s exactly what I got. The curly fries were hot and crispy, probably the best part of my meal. I ordered a Jumbo Jack and it was fine—not amazing, but it hit the spot. The bun was a little soggy, though, and the lettuce looked kinda tired. Service was fast but not super friendly, just your basic “here’s your food, have a day” kind of vibe. The inside looked clean from what I could see, but I didn’t stick around. Honestly, it’s not gourmet, but it gets the job done when you're craving fast food

Daylen Evans (Cherrallette)

I usually order from the Jack in the Box mobile app for efficiency's sake, choosing to pick up from inside at the counter so I can bypass the usually long line at the drive through. Lately I've been finding the dining area to be locked despite the mobile app and Google relaying that the dining room is open from 6am to 11pm, not to mention there's a sign on the window saying the dining room is open and no visible dining room or drive through hours are posted outside the building. The service is otherwise better than most other places I go, but this one inconvenience has been ruining my experience so far.

Dante Rasella Kun

Who cleans the grill 10 minutes before closing and then refuses to take any more orders? This location does.

Nache Tatom

I was charged $3.49 for a cup of water and they didn’t even tell me that they were charging me for the cup of water. When I returned to get my money back, they said no I paid for the cup

William Copeland

Charges extra for chicken in the chicken salad that comes with it standard. No other jack in the box charges extra, and the menu says it comes with chicken without extra cost. Other comments here report the same thing and it continues to happen Manager argued with me and was very rude.

Ramon Baynori

I went through the drive-thru, and not only did the lady keep interrupting me, but after I placed part of my order, she repeatedly gave me the total and told me to pull up to the window, even though I wasn’t finished ordering. I also saw her dip the cups directly into the ice barrel without wearing gloves. I believe the health inspector needs to check this location because the same lady who handled the cash also dipped her hand into the ice container. Also maybe consider having some who can speak English fluently and has a better attitude

Svdgirl 21

Been there a few times I always get my food cold and all stiff I ask for them to make it fresh and they will just heat it up ! 😂 that’s why i prefer the jack in monument i rather drive the extra mile than to deal with these snobby people … i mean im paying for it ! I don’t want to have some stale food 💯 manager there is really rude also and they seem to not care for their jobs at all it’s really sad to see

Kimmy

I had just had surgery today... I ordered five value meals from the menu. And we're speaking of the one in Martinez California by the way. So the lady in the window when you drive up to it and pay for it she repeated it so much more differently than how I said it..... I asked so nicely to slow down and then repeat it and she goes ma'am I'm only repeating what you ordered !! I said that's fine but that's not the way I ordered it ! the way I ordered it was one value meal at a time. Therefore I can keep track of how she is charging me you know? Instead of saying five hamburgers five french fries but it wasn't like that I had curly fries and one I had this and that and another milkshake with another but she wanted to add them up all together instead of repeating what I said the way I said it was one volume video with curly fries add a chicken sandwich with a large milkshake each value order was different... When I got to the window she slammed it so hard she almost broke the glass !!!! That is no professional Jack in the box employee at the window taking my cash at the window !;! She obviously needs to be fired right away !!

Jab Parrilla

By the time I got home shake was warm, burgers were dry, and curly fries were cold. Paid 28 dollars and it flat out sucked. Normally any other day would be fine but for some reason this Sunday night was awful. Very disappointing and disheartening.

Anita Novak

I had came to this jack in the box to get my mom and I food. We ordered 3 burritos and waited for 20 minutes in the drive thru. My mom missed her train and I told them we had a train and the lady was not helpful and said we have orders to do. Fast food should not take that long to make.

Dustin G

The worst sandwich I've ever had in my life. I got a cluck sandwich and when I bit into it was so hard and dried out it hurt my teeth literally uneatable. Thank you Jack in the Box for taking my money and giving me a hockey puck. I will never eat here again and I hope no one else will. If i could give it 0 stars i would.