Jason Allen Morris

Lack of customer service very few employees it's ridiculous that a full combo is cheaper than sandwich and fries by itself location has extremely greasy slippery floors just shy of skating

+6

Seth Wasilewski

Terrible attitude during service. Only allowed ketchup no other condiments with fries. Yelled at the other worker and another language the whole time I stood, they are waiting. Not spoke, but was yelling at this man.

Tate Lieurance

Didnt even eat here. Took my son inside the bathroom to wash his hands so we could eat. The bathroom was disgusting. There was piss all over the walls. Mold under the sink. There wasn't any soap to wash your hands, and everything else was generally filthy. If this is where employees are expected to wash their hands then the food is not safe to eat. The restaurant itself was pretty dirt as well. The floors were filthy, and there were napkins and trash everywhere.

Aidan Clark

I placed an order for my usual store on the app. Because I was in Madison, it redirected to this location. So I drove back to this place, and they never received my order even though the app showed they did. After showing them the order and all the employees standing around doing nothing for 20 minutes, one guy called someone and snapped a photo of my order, less than 5 minutes later they canceled it right in front of me. Didn't ask me any questions or anything, just canceled my order. My overall impression was that the staff are lazy and either don't know how to treat customers well or don't care about treating customers after they are responsible for some kind of mistake.

Yotodsha Stephens-Fields

Service was horrible. There were 2 high school age girls at the cash register, initially they didn't even acknowledge my daughter and I standing in front of them because they were talking. Then one asked what we wanted "what is your order", I told her I was still deciding, literally 7 secs later she ask me again "are you ready what is your order". I looked at her in disbelief and looked back at the menu. The way she asked the way she looked... it was ALL RUDE! Will never go to this location again!

Kerry Birtch

Food was average…. Service was horrible! No one spoke English fluently enough to be able to place your order. They got the order wrong then wanted us to pay more to fix it. Very rude at this place. Drive the extra few miles down the road to the DQ on County Line Rd. The difference of how these 2 locations is shocking! Really bad atmosphere at this location. The county Line Location is much more pleasant.

Rebekah Cornwell

If I could give 0 stars here I would- ordered a 10inch cake 3 days in advance for a birthday- they didn’t have it when I arrived to pickup. Drove out of the way to this location because they’re one of the only DQ’s in the area that would make cakes in advance. Was lied to/ assured “oh no we have it” while they stood in the back texting wasting time because they in fact did not have a 10inch Reese’s cake in store- let alone decorated as I had ordered.

Shawna L.

Store smelled musty and old. Floor was sticky. They need a deep deep cleaning. They were out of their signature cotton candy blizzard.

Bella M.

Waited 10 min for someone to appear on the intercom. Then after ordering, they tell me they ran out of the size cup I ordered. I tell them I don’t mind, just put the size in a larger cup, I’m not paying for a larger size. THEN he tells me he is out of chocolate for a dipped cone. Like you didn’t realize this when I was ordering?? The manager is running a completely unprofessional business. Lastly, the guy making the blizzards and cones did not put on gloves, not once. In fact, no one was wearing gloves and they were making cones. I will never go there again.

Leon Curry

So I was really hungry and just wanted to get the kids some chicken and french fries while I stopped for gas. Clearly, their hours say closes 10pm. Well at 9:15 pm the whole place is closed and dark. So had to go with McDonalds because they don't like Sonic. Correct your time and staff appropriately. Night number 2, it's 8:09pm and your place is completely dark. Care to explain? .