Starbucks

Just got the worst coffee ive had from ANY starbucks. clean your espresso machine , $20 for 2 coffees & they’re not even good??

Went to go order a few waters with strawberries and coffees he stopped me at the waters and told me he has to charge me for tea. $5 each. I asked for without the strawberry’s and he said he can not. No water for me :(

Meredith Emeott

The staff is always friendly, but the wait time has been consistently long. Even when ordering ahead and arriving at the estimated pickup time, I’ve still waited 30–40 minutes for my drink. I love the convenience of mobile ordering, so I hope timing accuracy can improve.

Tom Nowak

Closed early without notice. Came 20 minutes in before they closed, wanted to get a cake pop for my daughter. They wouldn't sell us anything. Rude staff, made my kids cry.

Meme God

worst starbucks ive had. paid for a large and got a small, melted as if its a normal coffee instead of the frappe i had ordered. next time i come here i will be asking for someone other then haylee working 🤦

Melissa Wood

I stood there and waited almost a half an hour for a little tiny tiny coffee got two croissants way before so they were cold watched about 20 to 25 cars go through drive-thru and get their orders and three or four people that came in after me get their orders before I did absolutely ridiculous

Melissa

If I could do a 0 star I would. Slowest drive thru ever. I waited almost 35-40 minutes for one coffee. But after experiencing what I did, it might have something to do with it. I’ve been to a lot of Starbucks over the years and I do understand they get busy. What I DONT understand, is how it’s acceptable to have a full blown conversations with people in the drive thru. You’re legit holding up your drive thru line. It’s called multi tasking, talking and working at the same time. You can visit with people you know or just customers in general but when it starts to affect how long people are waiting-then that becomes a problem. Don’t you have some sort of timer expectation? I’ve read the manager here is terrible to deal with, maybe Starbucks or if this is ran by a franchise, they should have a chat with their employees and really look into those numbers. For this reason, I won’t be returning. I had that time yesterday but generally I don’t feel most people have 35-40 minutes to wait on a coffee 🤷‍♀️ there’s Biggby and even small businesses in the area I would rather give my business to.

Renee Hamilton

We stopped in on our drive back south and purposely came in to beat the LONG drive thru line. No one else ordering inside and we waited 15 mins for one iced coffee. Won’t ever stop here again 🫤 when we inquired, oh you have drinks still ahead of you

Colette Bukowicz

Stopped on our way up north just to grab a cup of coffee. Waited 40 minutes for a flat white and a chai tea. If we had been told the way, it would be that long when we got there, we would’ve left and gone somewhere else. No cup of coffee is worth a 40 minute delay on your vacation.

The book Flower

Absolutely awful service by specific staff. Claimed she made a drink that she never did and when finally making she did so incorrectly. While in there, for 40 minutes waiting, I got to witness this same staff member do it to several other customers as well. I’ve never had a bad experience here before and it was extremely disappointing and disheartening to see one staff member ruin the experience for several.

Kayla Abellard

Worst experience ever. Waited over 45 minutes for 1 drink on a Tuesday. Very rude customer service. There is no order to getting drinks out. They just jump around to different orders. No apologies for our wait.

Hannah Martin

If I could leave a zero star review I would. I'm very disappointed in the staff that run this establishment. I experience selfishness, disrespect, and straight up greed during the bear cup incident today. The staff here think it's ok to take merchandise out of a patrons hand and take it for their own use. Very disappointed, none of my family or friends will be back ever. I would say do better but this seems to be a group full of hypocrites.

Anonymous

If I could give less than one star I would!!! Fernando Rojas the manager was so rude!!! My wife ordered 1 pumpkin cold brew and it took over 20 minutes! Other people came in after we did and ordered more elaborate drinks and they walked out 10 minutes before we did but he acted like he knew them and gave them preferential treatment. I called the district manager Stephen Orsini and he never even responded! Stay away from this location And I will be contacting their corporate officers as well

Brooke G

Worst service I’ve ever experienced. Had a 45 minute wait for each customer. Only one person making drinks who was new. The rest of them were CLEANING while there were 15+ customers waiting

T Davis

It will always bother me to see other orders come up for customers who ordered after me. Suddenly I was the only one waiting for an order. I asked about it, and the barrister said that she had not pulled my order yet. Everyone was serviced before me. I got a credit from my order. I wanted our coffees, by I don’t like being treated like crap. At the very least, someone could have apologized. But I think they are trained to not apologize. Starbucks doesn’t have to apologize, maybe. I love their coffee, but today, I hate their service.