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Jack in the Box
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Monterey

Jack in the Box

★★★★ 3.6 · 101 reseñas

En Jack in the Box, en Monterey, te damos la bienvenida a un mundo de sabores rápidos y deliciosos. Desde nuestras jugosas hamburguesas y crujientes opciones de pollo hasta nuestros irresistibles tacos y desayunos energizantes, tenemos algo para cada antojo. Únete a nosotros para...

Jack in the Box

Burger · Monterey

3.6 · 1,167 ressenyes Google
locations.jackinthebox.com
Yelp 2.0 (107) TripAdvisor 3.5 (29) Uber Eats 4.5 (1,000) DoorDash 4.2 (5)

Sobre Jack in the Box

En Jack in the Box, en Monterey, te damos la bienvenida a un mundo de sabores rápidos y deliciosos. Desde nuestras jugosas hamburguesas y crujientes opciones de pollo hasta nuestros irresistibles tacos y desayunos energizantes, tenemos algo para cada antojo. Únete a nosotros para disfrutar de una ex...

En Jack in the Box, en Monterey, te damos la bienvenida a un mundo de sabores rápidos y deliciosos. Desde nuestras jugosas hamburguesas y crujientes opciones de pollo hasta nuestros irresistibles tacos y desayunos energizantes, tenemos algo para cada antojo. Únete a nosotros para disfrutar de una experiencia culinaria informal y sabrosa que te dejará con una sonrisa.

Què diuen els clients de Jack in the Box

Jack in the Box in Monterey has mixed reviews. Many customers praise the fast and friendly service, especially late at night. Some common favorites are the breakfast burritos, burgers, and tacos. However, some customers have experienced long wait times and inconsistent food quality.

Plats populars

tacos (3) French toast sticks coffee burger (3) French fry’s curly fries breakfast burritos Sourdough Jack

Ideal per a

Nocturn Ràpid Sol

Tip: If you're visiting late at night, many reviewers have had positive experiences with the friendly and quick service.

Services

🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

Què veure a prop

First Frame House
A 419m

First Frame House

edificio

Veure detalls
Don Dahvee Park
A 453m

Don Dahvee Park

parque

Veure detalls
Iris Canyon Greenbelt
A 523m

Iris Canyon Greenbelt

parque

Veure detalls
Monterey Museum of Art
A 586m

Monterey Museum of Art

museo

Veure detalls
Sherman Quarters
A 608m

Sherman Quarters

edificio

Veure detalls
House of the Four Winds
A 618m

House of the Four Winds

edificio

Veure detalls

Dades de Wikidata

Explora els voltants de Jack in the Box

Jack in the Box es troba a Monterey, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.

Museus

  • Monterey Museum of Art (A 586m) — art museum in Monterey, California

Parcs i Jardins

  • Don Dahvee Park (A 453m) — park in Monterey County, California, United States of America
  • Iris Canyon Greenbelt (A 523m) — park in Monterey County, California, United States of America
  • Friendly Plaza (A 660m) — park in Monterey County, California, United States of America
  • Dennis the Menace Playground (A 816m) — park in Monterey County, California, United States of America
  • El Estero Park (A 871m) — park in Monterey County, California, United States of America
  • Portola Plaza (A 942m) — park in Monterey County, California, United States of America

Altres Llocs d'Interès

  • First Frame House (A 419m) — First Frame House in Monterey, California
  • Sherman Quarters (A 608m) — Also known as Sherman Rose House is a historic adobe stone building located at 510 Calle Principal in Monterey, Californ
  • House of the Four Winds (A 618m) — Historic two-story adobe building located at 540 Calle Principal in Monterey, California

Dades de Wikidata

Preguntes freqüents sobre Jack in the Box

Jack in the Box es troba a 889 Abrego St, Monterey, CA 93940, Monterey.
A prop de Jack in the Box es troben llocs d'interès com First Frame House, Don Dahvee Park, Iris Canyon Greenbelt, Monterey Museum of Art.
Jack in the Box ofereix cuina burger.
Jack in the Box té horari d'atenció. Consulta el perfil per horaris actualitzats.
Jack in the Box ofereix els serveis següents: menjar al local, per emportar, lliurament.
Els plats més recomanats a Jack in the Box segons les opinions dels clients són: tacos, French toast sticks, coffee, burger, French fry’s.
Jack in the Box és ideal per a nocturn, menjar ràpid, menjar sol.
Jack in the Box in Monterey has mixed reviews. Many customers praise the fast and friendly service, especially late at night. Some common favorites are the breakfast burritos, burgers, and tacos. However, some customers have experienced long wait times and inconsistent food quality.
If you're visiting late at night, many reviewers have had positive experiences with the friendly and quick service.
1,167
Ressenyes

Opinions de Jack in the Box Monterey

3.6
1,167
5★
36%
4★
23%
3★
19%
2★
7%
1★
15%
Ressenyes (101)
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Ricedcrisper (Ricedcrisper)

Their ribeye was probably one of the best fast food burgers I've had in the US. Unfortunately all of the seating inside this location is directly adjacent to the bathroom.

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Bertha Patricia Castro

Great service, fantastic food. Always open! Yummy hot food at any time. Don’t forget to order a bunch of tacos. A crowd pleaser every single time!! I keep coming back.

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Caleb Kangas (CalebTheDoomGuy)

Im not from the west coast, but this place is *proper* good. Food is on point. Obviously unhealthy, but the staff are super friendly and haven't been out of anything so far. Better than Micky D's

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Serena Smith

Drive Thru Fast Efficient, Food Hot And Cashier was Great Pleasant ok n point with his Customer Service.👍👍👍

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Chris L

UPDATE: I couldn't believe the transformation of this Jack in the box. It was nicely lite up, the store inside had there lights on. The order menu was bright & inviting. The parking lot lights were all on. It wasn't dark & scary. GREAT JOB TO WHOMEVER MADE ALL THE GREAT CHANGES. To top it off, the young lady at the drive thru was very polite and great customer service. 👍📦 This is the scariest, run down jack in the box I have ever been too. The BIG jack in the box sign light is out, ALL parking lights out, the drive thru signs lights out! There are cars parked in parking lot, with ppl being loud and throwing stuff in dumpster. My churros were burnt.

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Guy

It's fast food, so you know what you're getting. Open 24/7, so if you get out of work late they're still making food. They make orders super accurate and fast, and it doesn't looked slapped together and sloppy with sauce. Just good, what I expect it to actually be, fast food.

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pradeep kala

I give the rating based on our personal experience. On Christmas day when all restaurants were either not operated or closed by about 9 PM we could find food for our dinner here as it remained open throughout the night. Thanks for saving us from starving.

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Yosselin Vasquez

This is great place with a small drive thru. The employees at this location are very nice! They are always happy to help you. Their food is great quality and the wait time is minimum. The drive thru is small so it can get filled up quickly. Totally worth going to to if you're in the Freemont area.

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Suriaprakash Chellappa

Nice food we got here fries , sandwiches, burger's all are great here. There is no indoor or outdoor dining available now. Only take out. Lot of parking place but restrooms closed now. You may opt veg patty instead of meat one, this option available here.

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James Mcintosh

They were kind and had my order prepared. It was all delicious and perfectly executed. I ordered through the app and it was ready by the time I was done waiting for the other patrons to finish in the drive thru. It was a positive experience except that the employees were not wearing gloves or masks which disgusted me. I had to sanitize all of my food when I got home. It was rather inconvenient to have such an experience and k am unhappy with it. I will put that I had a great experience by the numbers so that I don’t effect your ratings but no. This was a horrible experience. I felt disgusted. I was glad to have food and I appreciate the workers but jack and the box you get a zero for either not providing personal protective equipment to these workers or not enforcing that it is worn. 0/10. I strongly disagree with this experience.

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A110075

Went to the drive-thru for a fan fav. box, a bacon ultimate cheese meal and a shake (must have) and the gentleman and lady were super nice, and attentive agreat on time too! (date was sept 19th in the eve) give the team a promotion! they were awesome!

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Ronny Landu

Conveniently located restaurant in Monterey. It offers a good variety of burgers and in addition to tacos and salads at a bargain price. Quiet atmosphere and friendly service. Wait time was less than a minute on Sunday afternoon.

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Justin Bayoneto

I used to think Jack in the Box was just cheap fast food, but I was wrong. They have so many quality offerings with much variety. And their breakfast in particular was really good quality compared to most chains. Drive thru staff were also very friendly, great all around

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Rogers Hawley

This Jack in the Box is an oasis in the food desert that is lower Munras avenue. Who has time for delicious meals cooked from scratch at way better eateries like The Wild Plum, Krua Thai or even The Great Wall? I know I don't. Just this week I grabbed two tacos for the wifey, a spicy Jack wrap for yours truly, hamburgers for the kids and a large curly fries for the whole family in less time than it took to write this review. I don't get high anymore but if I did I'd hit that l8 night stoner menu fo sho.

J V
J V

The blond night manager is nice and helpful even when the nights are cold.

Coco Kropp
Coco Kropp

Very busy, but helped in a decent amount of time.

Matthew Barrett
Matthew Barrett

Aye yo, who ever was the dude working at 430 am on Saturday Nov 22 2025 is the goat, best midnight snack I've had in a while, ate it with a friend in the parking lot and drove back around for seconds!!!

Ellen Snapp
Ellen Snapp

I love this location. Their breakfast burritos are terrific. I do; however, get them with just cheese and egg. My dad thinks they are the only place in town that can make a shake and I’d have to agree. Give it a try!

Hondaddict
Hondaddict

I’ve been more than once, carry out or drive through. Service was good, food was hot and not late, typical JINTB taste.

Martin X
Martin X

The burger was really good and fries on point food was hot. By hot I mean a perfect temperature. The ladies here were very nice and friendly. Very good customer service. Will definitely be back.

Mustafa Arsiwala
Mustafa Arsiwala

The workers late at night (2AM) were so friendly, quick, and pleasant. They made my day by just being awesome people. Food came out super fast too

Brian Hernandez
Brian Hernandez

Service was pretty quick and friendly. Ordered a coffee and French toast sticks through the app and went through the drive thru. All my sticks were there and got the requested amount of syrup. The coffee was really good too by the way.

David P. Hughey
David P. Hughey

Two tacos. I was only walk in customer for 20 minutes and took that long. Approximately 8 people working in the tiny space, law of diminishing returns of labor definitely applied. Watched a management member, no name tags pull frys from a customers bagged up order and eat a few at the counter. Another management member gave a free xlarge drink to her friend on the house. Person was wearing a white tee-shirt, possibly an employee? 2:40pm ish on Saturday, 9-9-2023. But as always, great tacos.

Vanessa Crane
Vanessa Crane

I honestly haven’t eaten at Jack in the Box in YEARS!!! To my surprise the burger 🍔 was simply delicious for being fast food. Both the French fry’s and curly fries were hot and crispy. There was a small wait but it wasn’t very long. Keep up the great work 👍🏻

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Bearky

The food was great, definitely recommend to everyone to try this out! I've heard bad stories about the food but none of it is true, this is a great place and am definitely coming here again. Although me and the kids were missing the music in this location

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Julianne Taylor

My favorite fast food! If youre new to the west coast it's a must try. Loads better than the all-to-exaggerated in an out. They have good late Night deals, crisp vegetables, and 24 hours

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Carlton Burwell

They have a wide variety of foods on their menu and breakfast foods are especially delicious! (all meat burrito!) And desserts look good but haven't tried them yet, since I tend fill up on std food!

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Jose Aguirre

Food was great as always, would've preferred to be able to run separate transactions at drive thru, otherwise I was satisfied.

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Trish Joselyn

I don't eat fast food often so I was happy that the store was staffed and the take out prepared quickly. The staff was super nice and genuine.

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Steven Sadowski

Not used to this kind of fast food service in MI, especially after 10pm. Same w/food quality, nothing refried or time expired.

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Kelly Ray

Took a chance on ordering some dessert to go w/our pizza. Ended up choosing the chocolate cake. It has a little bit of fudge frosting on it but nothing to heavy. Brought it home, heated them up for about 10 sec in microwave, added some ice cream from the freezer & BAMMMM... 😋so good. Best $2.99 spent. Now I know where to get those late night chocolate cravings 🥮🧁

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Tom Havard

I love Jack in the Box, especially since we don't have them where I live. Service was ok. Not rude, not friendly. Food is great, cheap, and fresh. Dine-in is open!

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Valeria

Came and ordered some ground beef tacos for the "tradition". They were decent tacos considering you get them in 5 minutes. Any chicken sandwich is definitely a good choice. I can't really vouch for any of the other menu items but the service is fast and pretty good. Guy who took our order was also cute and had a cute accent. You might want to order an extra item in case the hobo is posted out there asking for food. Nice guy who will also appreciate a beer.

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Jason Doss

Always sure to get newly made hot food. Management is great, staff is fairly knowledgeable. They are very accommodating to specializing orders and I'd say 9 out of 10 times they get my order perfect. I have to be honest and say, I can be a difficult customer with semi complicated orders, so I really would not fault them. I absolutely love that they are also open 24 hours via drive thru.

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Chrissy Wilson

food here is it's always good, as far as fast food goes. Open 24 hours ,everything is always Hot 🔥. To me that's important When your dealing with fast food .Noone wants fast food that's even been sitting 5 minutes! So it's nice getting hot just cooked food , and the staff is always nice. Super great when it's late .

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A.J. Wecker

Always check your bag to make sure they didn't miss anything! They love to leave out two tacos. But overall it's not a terrible Jack In The Box and the lines are never too bad.

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Kurt Lehnhardt

Like so many businesses today, when my wife and I visited this location at the end of March 2023 for breakfast while passing through the area. They had to close the doors to walk in customers because they lacked staffing. We were the last walk ins before the locked up and we're only allowing drive through at about 8 am. Even with that and a bit of a delay getting our food, the product was consistent and good. The service was as good as one could expect in those circumstances.

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Anna Marie

About as good as a Jack-in-the-Box gets. I HAVE only been there twice so far, but the workers each time have been very pleasant and they pay attention to your order. I haven't been inside the facility, and once the drive-thru took a bit long (think I sat for 15+ minutes), but it's good!

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kowen the good kid

friendly service, food was quick and properly cooked, crisp fries and soda was evenly mixed

Julie Cisneros
Julie Cisneros

Had the $5.00 crunch meal and what a bargain! Good food at a good cost.

Alfredo Laguna
Alfredo Laguna

We ordered two ultimate double cheese burgers, they were great. There lack on the customer services, we got to the counter, and called out for services, and all the other workers just looked at us without saying anything at all. Yes I understand that they are all busy, but least say "we'll be right there with you and mlment.."

Scootski
Scootski

This was one of the only places open late at night, which was really convenient. There were a few homeless individuals around while ordering, but that’s not the restaurant’s fault. The staff was friendly and welcoming, and the food was decent—just what you’d expect for a late-night bite.

Timothy Priddy
Timothy Priddy

I liked my Sourdough Jack. I share this less than 5 star review because this is an older design Jack restaurant. I prefer the atmosphere at the newer restaurants. I almost gave 4 stars across the board but the service and the food were good.

Esoteric Principles Of Light StellarMass13
Esoteric Principles Of Light StellarMass13

Very consistent imo. Tacos, Chicken Teriyaki Bowls and Burgers taste very similar to the way they did 35 years ago. “Whenever I’m staying in town I typically drive-thru for late night tacos”

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Regina Liu

The employees here r not very friendly, they got our order wrong, it was the most simple order and still did not get it right.

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Jazmine R

Took 45 minutes in the drive-through to get ojr order taken and prepared before we got food. The food was mediocre for us, but we are used to that at this location... but the wait this time was unusual and disappointing

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Eli Brown

Food is serviceable and tastes just like any other Jack in the Box. Location is clearly showing signs of age with the drive through speaker and menu falling apart and the inside looking pretty in need of a remodel.

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Christina Carney

We were there late at night and it was crowded so I can understand that it must be a hard time to work. And we are probably laughing a little too hard and having a little too much fun so the employee had a little bit of an attitude. The food was good everything else was on point so I'm sure next time will be a better experience for all of us. Don't sweat the small stuff and it's all the big stuff.

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YH Chan

There were only two people running the entire restaurant. Waited about 30 mins for the "fast food" but the taste was very decent for the price. I guess it was worth the wait.

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Decharlotte Jones

I went to the jack in the box a couple of nights ago because I had a taste for some egg rolls and they were cooked well done but the inside of them were cold so I took them back to get some more and they were cooked the same way because even though they were done on the outside I shouldn't be able to break them in half and stick my finger down the middle and I told the cashier that and his reply was is that we have a timer set for them and it must be our timer so I asked for my money back. Cause instead of trying to fix the problem they served us cold food.

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Leigh

The most disappointing thing ever was opening my cluck sandwich bag and seeing a cheeseburger staring up at me. No tacos, no chicken sandwich. :( It wasn't a bad burger though. And the fries were good. Not mad, just dissapointed.

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Tamera Wheeler-Stewart

The sandwich was greasy it was the buttery Jack, the restaurant needed cleaning. I like the delivery of the meal it was brought to us on a tray and the sandwiches was half wrapped so I can see the burger that was great because my sandwich wasn't smashed from being wrapped; the fries were hot!

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J H

I wanted to try this chain and the menu certainly impressed with lots of variety but the wait time was lengthy for fast food. The beef burger was ok the fries were better not something I’d rush to eat again

ChrisDMan Reynolds
ChrisDMan Reynolds

Out of many things including toilet paper, ranch dressimg, non spicy loaded tacos, ice, not much english.. Hard popcorn chicken..

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Mary Sanchez

The guy at the drive thru window was rude.. didn't get our order right and his attitude didn't help. The food was good and hot.

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Debbie Hinton

Very upset because my order was missing items that I paid for... Taco add tomatoes and fanta orange soda tasted flat and watery. I had jury duty and wanted to grab something quick.....unfortunately, I made a bad choice.

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Jessica

Jack in the box now sells the impossible burger! It doesnt come vegan though!!! Make sure to order it without the cheese, mayo and thousand island sauce. I had a good impression the first time. Second time around was not that great. The patty is too soft and I'm not a fan of the thick cut white onions. It would be so much better if the onions were thinly sliced red onions or caramelized white but the white onion overpowers the entire burger.

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Cindy Shelton

Unfortunately I cannot recommend this location. The food was cold and not good. They forgot part of my order. When we asked for condiments, we were told they had no salsa for the burrito and offered ketchup. No straws, no napkins.

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Erica Sy

The lady who was helping me had a bad attitude, almost as if I didn't deserve her time. I do understand that they can get busy with the drive through, but her attitude just wasn't very pleasant. The floor was sticky and I could feel my shoes slightly sticking to the floor as a walked around.

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Jody Quinteros

Ordered delivery through GrubHub. When I received my order, one taco item was not included in the bag. Staff packing the order should pay attention to the details.

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Tony Cricelli

Selected pick up in store using the app. When I arrived, doors were locked, drive through was only option, so food sat a long time getting soggy while waiting hehind people getting freshly made food. I was stupid to pre-order using app. This is a industry-wide fast food problem.

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Martha Henderson

We ordered 3 sandwiches, forgot to checked before leaving the window, when we got home we only received 2 sandwiches we were only charged for 2 and not 3, however that was not the point, we didn't get what was ordered! DOUBLE CHECKED YOUR ORDERS Thank you for reaching out, I appreciate your interest in providing your customers with excellent customer service!!! however we were visiting the area, and as I said we were not charged for a 3rd sandwich.

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Christian S

Possibly the worst jack in the box I've ever had. The wait was understandable and i get that food at midnight isn't going to be the beeeest but this was still the worst Jack in the box I've ever had in my entire life and I live in the middle of nowhere. They didn't event try, I'm so sad.

rip-yo-toodooles Jack
rip-yo-toodooles Jack

Service sucked, food was good placed a cash order at the kiosk cuz no body greeted me then waited to find out the order wasn't placed even though I got a receipt then had to wait for the workers who didn't help me to fix it. which then took about 5 minutes for them to just place the order... Then make it so the kiosk accepts cash and that the order actually goes through to the employees

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Teri Marie

Girl had major attitude on the speaker and wasn't any better when we reached the window. She forgot 2 things in our bag and when I looked up to ask for them she was already scowling at me and said "what" extremely rudely! If the 2 items weren't for my kids i would have just left. If you work in the fast food industry you need to be a people person.

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Joey Pryor

Ordered an ultimate bacon cheeseburger got jalapeño poppers instead a 7pc at that also ordered 4 tacos got 3 and they gave me my bag and said have a goodnight without giving me my drink!!! Idiots just wow

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Tina Thorpe

Visiting Monterey and had higher expectations....... Arrived in the drive thru around 7pm. Was asked to wait 5min. 5min! Decided to go into the restaurant. (Who knows maybe they're really busy?) There was 1 family of 4 in front of us who already ordered and was waiting for their food. Female who I assumed was the manager (Cant believe it was but she wore a tshirt not a uniform) got loud as soon as she and I made eye contact. She was in the back of the store by the cook joking loudly and yelling about cup lids and yelled at a cashier to "Put your money away ( that I assume she left on the counter because who else has access to the register money?)before someone steals your money because it's yours." I didn't notice the money till but did see a young man getting ready to sign on for his shift and he grabbed the money and put it away. ANYONE could have grabbed it. She was VERY unprofessional! Really got a good look at the place and saw how filthy it was. Left immediately! Gave it 1 star because drive thru guy seemed to be doing all the work. Do not recommend at all!

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Sarah Gardner

Waited for 15min outside before he took my orderI . When I finally gave my order he keep getting it wrong. Now there really suck after they make 20 dollars hour .

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Phillip Rodriguez

Horrible Service, just went there for a spicy chicken sandwich and a fajita pita. I said no onion and this young kid tells me I didn't say it after a few words back and forth with yes I did no you didn't I ask if they can make me another one he SAID NO. Very rude, staff unprofessional..... DO NOT RECOMMEND THIS PLACE

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VINNIE COLOMBO

Says they open at 6, sat in drive thru until 6:10 with no response and had to leave so I wasn't late for work. as I'm leaving see someone running across the street to come to work. Very unprofessional. Now I don't get breakfast because someone was tardy. Edit** tried again this morning 3/9 and sat in the driveway for another 10 mins at 6:30 ish. As I'm driving out the employees are walking in. Either update your opening time, or you really need to get some better reliable help. Extremely unprofessional. And they wonder why everyone talks smack about fast food workers.

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Gil Martinez

Showed up to the drive thru at 11:22 they were not taking order because they say their cook was on a 30 minute break. They were only taking orders for pick up. Which doesn’t make sense. So far Monterey has been horrible at fast foods

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Darin Westcott

Worker at the drive up window took only one order at a time. Even at that pace he got the order completely wrong. At the window he was no where to be found for over 5 minutes. I left and won't be back.. To the owner: I saw your reply and I have no desire in assisting you investigate this further. I was a very loyal customer. Good luck

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NorCal Bike Life

Horrible customer service!!!, me and my family stopped in just now and purchased food there was a small tear on the bill, they would not except the bill and when we asked them why they really didn’t have a reason, we asked if they could put tape on it and except it as any other restaurant would except it was it ripped just have a small tear, The drive-through window girl walked away and had while she has aNother younger male come give us our money back and tell us it would except it!!! He then acted very smug and rude and told us that we couldn’t have the food and laughed, me and my wife own a corporation so we understand about customer service these guys are definitely lacking training!!!

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Linda Calvano

Awefull! I ordered 2 tacos, the only car in the drive through, less than a minute later I got to the window and the tacos were already in the bag. I checked them and there was hardly any warmth to them. The guy at the window told me they just made them. I asked for hot tacos and he took the bag back. After maybe 5 minutes he returned and gave me the same exact bag from before and the tacos were even colder. I live less than a mile a away and typically go there 2 to 3 times a week. I'll never go back. Guy at the window was very rude.

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Jennifer Crain

This honestly has to be the worst fastfood experience ive ever had! Went through the drive thru with two cars ahead of us thinking it would go pretty quick HA.... Each car had to sit and wait to order for at least 10 minutes, I guess while they made the food for the previous person. As if it wasn't bad enough waiting in line for over 30 minutes when the line had TWO cars, the food was absolutely horrible! The fries were cold and hard, they gave the wrong chicken sandwich that was also cold.... and on top of it the person taking the order was high as hell! Horrid place don't waste your time or money.

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Casey Miller

Staffed by the slowest humans on planet earth. I literally sat in a drive thru line of only 5 cars and it didn't move an inch for TEN MINUTES. I got so fed up that I went inside only to be told that they weren't even taking indoor orders and the drive thru was the only option. Hello??? How does it take this long to flip a couple of mediocre burgers? Abandon hope all ye who enter here.

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Lauren Johnson

I ate there last night and ordered a chicken sandwich. I have been up all night with food poisoning-the sickest I’ve ever been. I tried to call this morning to report it and the line has been busy for the last few hours. Probably many other people calling who got sick from their food. Do not eat here! Service is always bad as well. The manager is an older white woman who acts as if are bothering her and always messes up your order. I’d rather drive across town for better quality food or make it at home myself to ensure that it safe.

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Ranjita Chandra

The customer service is very unprofessional, the person (Jose) is very rude and not there for customers with patience, upon letting him know that he was not using professional customer services communication skills, he said this is how it’s sounds to everyone, he didn’t apologize he said shut the windows. That is why I was wondering why Jack in the box is always empty nowadays days , it’s not good the customer service is worst .

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Eric Goins

Coming to this store multiple times, I can that it is I'll advised to come during open lobby hours, especially at night. During my past visits, drive-thru has been a little slow but pretty accurate with the orders, with one exception, which was promptly corrected. My past experience is a pure vice to the store. I rolled through at 11:00pm, and was asked to wait. This is typical during what would be called the "drunk rush" (in fast food, this is the time between 11pm and 2 am). What wasn't typical was the 5+ minutes i ended up waiting to order. After a few, "Hello?"s and absolutely no response, I went in to hopefully get an order in. It took an extra 3 minutes on top of the 5-ish I already waited to get my simple shake and a drink order in. It took another 4 minutes to receive the shake. In the duration of standing inside the store several things were witnessed or done: 1) The order taker had removed his headset and asked absolutely nobody to take over the drive-thru. 2) The lobby machine was out of ice, and you could hardly get anyone to get ice for you from the back. 3) Multiple customers drove off due to lack of service in the drive-thru. 4) I had enough time to write this review in the time it took me to receive the only item I ordered other than a drink. At the rate this store is going, I'm hesitant about returning. EDIT: Tried to come tonight, May 20. When we first arrived, we were asked to wait 20 minutes, as the gentleman on the speaker supposedly was on a break. After waiting 30 minutes, we tried various methods (calling out, honking, etc) to get their attention, we pulled up to find the drive-thru window cracked open. After more honking, calling, and finally pushing the window slight open, we are rudely greeted with a manager. He refused to listen, despite our concern that the place might have been robbed, and eventually refused us service (this is 40 MINUTES after arriving at the store). To say the least, we've decided that the Jack in the Box in Seaside is better, despite the distance.

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Rosie Heart

They straight up refused to give me my food after payment. claiming that it didn’t go through when it straight took money out of my account. never go here. the lady at the drive through was absolutely rude and not helpful either.

A
Alicia Consuelo

The person that assisted us today in the drive thru was very rude. When he asked if everything was correct on the screen he didn't give any time for us to check it over before the screen changed, causing the order to be wrong...

S
Sonia Ruiz

I ordered a spicy chicken sandwich that was bad. The meat smelled moldy and strong. I tried calling, but they had poor service. Definitely wouldn’t depend on this particular Jack.

L
Luis Ramirez

These people need to learn customer service like I was standing at the front for 5 mins and no one said anything like we’ll be with u in a min something they just act like you are not there ! Than they are rude and take their seeet time after taking their order! Let’s go ladies! Get it together or get another job! 10-16-2024 1:30pm that staff needs help!

A
Ashton

The lady who took our order was extremely rude and disrespectful. Order took for ever. There was a guy who pulled behind us and they left because everyone ignored him. Then my breakfast wasn’t even what I ordered. And she charged me for the more expensive item! When my husband asked for a fork so he could eat she basically started cussing us out in a different language. With the amount of complaints this place has the manage/owner should either retrain or hire new.

N
Nicole T

they refuse to follow their own rules and honor their signs. Not surprised. DO NOT order food for pickup or delivery. your food will sit and get cold and they don't care. They had plenty of time to open the door and had plenty of people working. Don't waste your time here!

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Paul Shaw

No one can understand the girl taking the order. I asked politely if I could please have someone who speaks English. They assisted us. We waited 27 min to order. There were only 3 cars in front of us.

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Tony Cricelli

Doors locked, ordered via app to pickup. Got in drive through line, since it was pre-ordered it sat for long time. Cold, Soggy and Greasy food. Love the stuff Jack sells but will never use app again with that store.

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Rachel Rede

Very disappointed at this establishment once again. My husband and I decided to stop by here on our way home for something quick and lite. Unfortunately, the service seemed to take forever. The young man seemed to be in his first night here and needed to be trained on the credit card machine. We asked if he could do a partial cash, partial credit card and his response, "I cant do that without my manager here." Okay so thankfully we mustered up the cash we had and we still got the incorrect change. The total was $16.80 to which my husband gave him a total of $20.80 only to receive $3.00 back in change. Upon looking at receipt only $20.00 was entered which would of been $3.20 in change so either way it was the wrong amount both times. We got back home and the food was cold and flavorless and the fries looked like they were the very bottom of the bin, before its to be changed with the fresh ones. It will be a long while until we go back here again.

C
Casual Friday (CasualFriday902)

Pulled up at 9:30pm, walked in and was told the dining room was closed. Ok, no big deal, I'll use the drive-thru. Go back through, wait at the menu for probably 10 minutes, no answer, when I literally just talked to the guy inside at the counter. He finally gets on mic just to tell me that they're only doing Door Dash and Uber Eats orders??? Like, why can I not get it at the store? Why staff the store but not accept any orders while they're there? Put a cone or sign up at the drive-thru instead of wasting my time sitting there for nothing.

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no no

Completely incompetent and utterly disrespectful of their customers. It was 10pm. All I wanted was some curly fries. After a 15 minute wait in the slowest drive-through line of all time, I pull up to the intercom, only to have a barely-intelligible mumbling voice inform me that they AREN'T ACCEPTING ANY ORDERS for the rest of the night and are DOORDASH ONLY. This is FIVE HOURS before their listed closing time. Are you kidding me?? I will absolutely not return to this godawful location ever again, and I live like 5 minutes away. What a joke.

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Kelly Wright

I want to Jack-in-the-Box excited to order some food as I am in the process of moving from Florida (where they don’t have it) and haven’t had it in a long time. So I go to the drive-through, and I pull up to the box to order and I don’t hear anything. I sit there for a five minutes waiting to order. So I proceed to the window and let them know that they’ve missed my order and I would like to order from the window. The person taking my order at the window tells me I need to drive around the drive thru and order again. I say I’ve waited there for five minutes, were you not aware that I was there? The drive thru worker states I have to drive around. I tell them I know that you’re able to take my order at the window, he told me that the manager said that I need to drive around. Now let me Tell you the manager was right behind him and refused to speak to me. At that point I just tried to drive off. It wasn’t hard for you to take my order at the window and he would’ve kept a loyal customer. Will never go to that Jack in the box again

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Kenneth Crankshaw

I placed an app order and showed up 10 mins later to pick up my order. I was told there was only 1 person working, and the manager was not there. I waited another 15 minutes to get my order I pre-paid for in the app after making an issue that I had paid for my food and I wasn't leaving without my food.

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Kameron Daily

Wrong order both times. Staff rude.

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Yuvia Corona

I have been coming to this jack in the box for a long time but lately they have been slacking off they don’t have anything that is on the menu and forget my order, I asked for soda and don’t even give me my drink before I can say anything they slam the slider on me. NEVER COME HERE

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Jade Barnard

Do not eat here, my fiance and I came in and there was a transient/homeless man inside and touching everything. Then that same man went outside and was begging for money to everyone at the drive through and as people exited. The food tasted alright, but 3 hours later I had severe stomach cramps and aches, and had to urgently use the restroom. My fiance had the same experience after me. Don't eat here unless you want to get food poisoning.

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Jessica Heinrich

I ordered less than 3 meals and paid over $50, the least they could do was give me the correct food. They shorted us sides, ignored allergy requests for no dairy, and gave old fires and chicken that are hard and cold. I called several times to get help and give them a chance to fix this, but no answer. This place is not well managed and you should not waist your money here. I will not be coming back and recommend everyone go to a different location. I am usually a very respectable person, but this is not right, we pay our hard earned money for this, and are disrespected, places like this do not deserve customer loyalty.

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GT O

No sense of urgency. With 4-5 people “working” they are dragging their feet and orders take super long to come out. They have no idea what they are doing all of the food comes out cold. When fries were done they were just sitting on the counter getting cold. No manager around to give them any direction. All of the food came out sloppy and terrible . This is the worst jack in the box we’ve ever gone to. You should come here if you want cold nasty food & you want to wait 20 minutes with no response. Cashier said she’d be right back and never even came back to take their order the people behind us left. Terrible attitude, you don’t want to take your kids there . If you don’t want a job then don’t work there .. might as well close this down with the way it’s being run. People will stop coming Need to fire all of the high school kids just slacking off who don’t even want to be there

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Kaisei muta

I ordered a jack spicy chicken with grilled onions and 2 tacos but I didn’t get the grilled onions on the burger and the tacos are served sloppy. Proceeds to not follow the order 2 nights in a row

David “Beastman556” Mason
David “Beastman556” Mason

I’m not the type of person to leave a bad reviews but MAN. This is the 2nd time I’ve tried this jack in the box and both times I waited 30+ mins for my food when there was only 1-2 other customers there and both times my burger was not seasoned. The first time I went I spent 45 mins waiting because they gave me the wrong order TWICE (keep in mind the drive through was NOT busy) I’m sure there’s a reason, maybe they’re understaffed or are getting a lot of online orders but MAN this sucked.

Ala Ibr
Ala Ibr

Worst experience ever with this location I ordered from food worth $40 and was disappointed very disappointed the food wasn’t good at all has very bad old test. The food was greasy and nasty. Taste really bad. I live in Modesto the over there their service is great and the food really enjoyable.

Gemma A Uribe
Gemma A Uribe

Worse customer service ever they took over half an hour to take my order and another 20 minutes for the good to ready. The employees do not even acknowledge their customer waiting in line they can't say we'll be right with you or backed up or anything at all whatsoever. And they really hand your food to you almost throwing it across the counter. No thank you no come again nothing at all worst customer service ever and the restaurant's not that clean either. Food not halfway decent for the price.

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Informació sobre Jack in the Box

Com arribar

889 Abrego St, Monterey, CA 93940

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Jack in the Box
Toca per direccions

Destacats

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Moltes Ressenyes
1167 ressenyes
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Econòmic
Nivell de preus
👨‍🍳
burger
Tipus de cuina

Serveis

🥞 Esmorzar
🍽️ Dinar
🍾 Sopar
Cafè
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🚚 Lliurament a Domicili
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Informació del Restaurant

Estat
Verificat pel propietari
🕐 Horario Hoy
Open 24 hours
Valoració
3.6/5
💬 Ressenyes
1,167
💰 Nivell de Preus
$
⏱️ Visita típica
People typically spend 10 min here
📞 Telèfon
+1 831-275-3493
🌐 Lloc Web
locations.jackinthebox.com
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Comoditats

🅿️ Aparcament
Accessible amb Cadira de Rodes
🚻 Lavabo
💳 Targetes de Crèdit
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