breakfast croissant sausage & egg was fresh and made to order. Even with extra detail to leave off cheese. Ms. Flaca made sure order was accurate service top knotch I high eecommend this location

How can you not love Jack in the box? The food has definitely changed over the years but that's not the fault of this location. I do miss the jumbo jacks that were a little bigger with a little seeded buns but it is what it is. I think it was a great value I got a jumbo Jack and curly fries that are as good as always and the staff at the drive-thru window was very polite and professional

MsMoody713

Stopped here for cheese sticks that were advertised only to be told that they didn't have them anymore! TAKE THE DAMN SIGN DOWN!! Ordered this beat up eggroll as a replacement! Although it was ugly it was hot!

Mayra Chavez

In general the food is good, it arrives hot at your hands, fast service, the only problem I had today were the potatoes, the curly fried ones fascinate me, but apparently today I had the last ones they gave me pure scraps, I understand that not all of them can go whole but with mine they passed. I think the lady was already annoyed because I asked her for my drink without ice and she gave it to me with ice and I told her that I had ordered it without ice to which she replied: and so did you ask in the back? I said yes, I'll change it and I said thank you have a nice afternoon and for an answer I close the window. Although I also understand that, not all customers are friendly.

Shun Foote

I visited for a brief refreshment. The service provided by the attendant was satisfactory, and the quality of the food was acceptable. I have no complaints regarding my experience.

Mary Ayala

went there this morning to get a cup of coffee thru the drive thru lane..Took me 20 minutes to get out of there and only 2 people in front of me..slow slow service Will not go there anymore..

Luis Figueroa

Got two munchies box, grilled cheese kids meal, side of cheese fries First the good my ultimate cheese burger was really good and enjoyable and the service was friendly Fries were completely cold and the other burger seemed like it was microwaved Got cheese fries with ranch and got one small dollop of cheese on it and some ranch packets Tacos were cold and seemed like they were premade earlier on in the day Grilled cheese was hard and seemed like it was sitting out for a while They didn't know what apple sauce was and asked if I had paid for it even though it was showing up as part of my order I drove for less than 5 minutes to get home so I am sure that is not the reason for my dissatisfaction Will try again during a day shift rather than late night shift 😔

B Smith

Menu price was different than receipt. Nuggets were so tiny nearly half the size of McDonald’s or Wendy’s or others. Very thin also. Remainder of food and pricing was as expected and good

Marco Miranda

Service was fast. However, I did not get what I paid for. I ordered a Wakey Bakey Hash but instead got a hash brown with an egg on top and a small blob of cheese. Also, the white cheese sauce was missing. I probably will go back to this location since previous visits were issue free. They just need to work on the build and presentation of this dish.

the chicken was uncooked! service was okay they were a bit moody & my burger had hair on it. i give 1 start because u cant give zero it was totally nasty burger had a funny taste i realized it was un…

the chicken was uncooked! service was okay they were a bit moody & my burger had hair on it. i give 1 start because u cant give zero it was totally nasty burger had a funny taste i realized it …

the chicken was uncooked! service was okay they were a bit moody & my burger had hair on it. i give 1 start because u cant give zero it was totally nasty burger had a funny taste i realized it was …

the chicken was uncooked! service was okay they were a bit moody & my burger had hair on it. i give 1 start because u cant give zero it was totally nasty burger had a funny taste i realized it wa…

the chicken was uncooked! service was okay they were a bit moody & my burger had hair on it. i give 1 start because u cant give zero it was totally nasty burger had a funny taste i realized it was …

My bf got food poisoning. after ordering tacos on a friday late night that where not cooked properly. 11.11.2023

see I was on my way to parol my academics when i stopped at jack in the box. I ordered 8 tacos and a oreo milk shake. When i got my milkshake it was half full. Big daddy was not pleased one bit so …

They should be ashamed to only have one employee working overnight and I could tell he was doing his best until finally backup arrived, he was also a newer employee.

I have left a couple reviews, but I’ve noticed recently that this New Caney location does not use gloves. They are also very rude

The morning shift workers have a nasty attitude. It was not busy at all I usually don’t eat fast food but my power went out. They rolled their eyes over n over for no reason, a “have a good day” or “Thank you” is bare minimum. Don’t choose a servicing job if theirs always a smug on your face, simple. Have a good Sunday.

TRACEY Lodge

I just had lunch at this store. There was a man that was clearly down on his luck. The staff that was calling numbers for orders in the lobby was very nice and smiled, when she called the gentleman's number she was insanely rude no smiled just kinda threw it on the counter. I'll never eat there again. I will go to the store and speak to a manager. All people deserve respect.

Ursula Mcfarland

My husband order me lunch. It took them over a half hour (40 minutes) to get the meal. They kept saying they didnt have it ready and by the time we got it it was cold and nasty. This location is absolutely slow and lazy. Obviously the management needs to step it up or close it down.

Amanda Ables

I got extra coagulation in my coffee 🤢. I felt something in my mouth. The drive-thru person didn’t seem to be able to keep up and not real friendly.

R R

The menu offers the monster tacos for $3, but the employees are told by upper management to ONLY sell them with the monster munchies combo. I'm sure its against cooperate policy, and I will definitely find out this coming Monday. Go to another Jack in a Box if you can.

Serenity H

Big heavy set Hispanic lady needs to find a different job. She's rude & can't hear anything . How do I order a chips ahoy shake say it to her 20 times & get this.

Carmen Martinez

Visited today using a T-Mobile Tuesday promotion. When I received my chicken sandwich, I discovered it came with sauce that I hadn't realized was included. I politely approached the manager to request a remake without sauce or pickles, acknowledging it was my oversight. Despite clearly explaining I wanted a plain crispy chicken sandwich with no sauce or pickles, the first remake came with both sauce and pickles. When I returned to address this, the staff member making sandwiches seemed frustrated, and there was a tense discussion in Spanish between the manager and worker. A third sandwich was eventually made, but it still had pickles. The overall experience was disappointing - what should have been a simple modification became a frustrating ordeal with multiple errors and noticeably poor attitudes from staff. The sandwich quality didn't justify the hassle we experienced. Would recommend improving communication and order accuracy, especially for simple customization requests.

Miguel Garcia

Ordered a breakfast jack combo like I always do every other weekend. Today for some reason I had ham Instead of sausage!!!!! I went back and asked why and they stated I have to ask for sausage or ham!!! I asked since when?? I was never asked before!!! Manager said it's always been this way. I'll never return to this jack in the crack

skyler johns

Rudest workers my boyfriend ever met, at 4:30 am they are going to tell him the systems down. no biggie IF IT WAS TRUE after he seen them take the peoples order in front of him, as he is stuck in the drive through bc how its built he watched the Mexican lady take the peoples payment and serve them food, get to the window and ask if its down she then proceeds to laugh and slam the window shut, then I proceed to call to speak to a manager. She hangs up on me twice and finally tells me the manager wont be there until 6 am, she is very lucky it wasnt me she slammed that window to bc I definitely would of been late to work to go in that building and make that worker keep her same energy she had when she slammed it in his face. Part of me wants to make a 20 min trip to new caney to deal w that worker myself.

allyson rodriguez

I came to this jack in the box around 5pm just to leave very unsatisfied. Me and my husband ordered Large drinks and got Medium, my husband also confronted the worker working in drive thru that we got mediums instead of larges and he proceeded to say the styrofoam cups are Extra large. We both worked together at jack so we know they dont even have extra large cups.Staff was completely unprofessional and one of them were just standing in drive thru on their phone. i ordered my meals large as well just to get everything medium, so the upcharge was extra for no reason, i would have went inside to complain but i knew those teenagers wouldnt have done anything about it. Jack please find better workers who are really willing to work, i do not recommend this jack especially if its the guy with the red acne face in drive thru. thank you