Sponge Bob

Years ago, this was a very good DD. Although it isn't bad now. It is nowhere near as good as it once was. I still stop in now and then. But I no longer go out of my way to go there. The service and employees seem way less friendly or happy to be there. (just my opinion) The products seem of a lesser quality, but still demanding the extreme prices DD demands. Again, this is still a decent place to stop. It's only that it used to be a great place to stop. Now it's average at best. Again, just my opinion.

The staff is unfriendly.while ordering a drink never once the cashier provided me with the full answer to my questions about the drink.poor service.

I had placed my order inside at 2:30pm on 09/27/23. A young hispanic man had took my order. He had one air-pod in the whole time and could barely hear me cause of it, which resulted in him placing my order incorrectly. When I had went to pick up my oder after he slammed it on the counter I noticed all of my food was cold. And the snackin bacon was barely full. I had told him I wanted two orders of everything bagels with cream cheese toasted and cut in half. But I had received two order of mini bagels cut in half. I told him and he said nothing. So I had told the other associate about the food and told her about his attitude. She said she would take over but he came over slamming everything while he re made the order. Ignored her completely when she said she could do it. And then slam the items on the counter after he finished. I understand people can have a bad day but that attitude was disgusting and unnecessary it took a lot out of me to not tell him off especially with how he acted towards his co worker. Hopefully something is done cause that attitude will create a hostile work environment.

Jill P

I have been told 6 times in the past month that they are out of ice coffee. Even at 5:30pm

John Moroney

Ordered unsweetened frozen coffee and was handed a sweetened coffee. Returned the coffee but they didn’t return my money.

robert R

Ordered chocolate milk and it tasted like dishwater

Nia

Cold hash browns. Order was incorrect overall. Waste of money.

Robert Feliciano

Come on!! Stale bagels on a Sunday morning that cost $3,49 with cream cheese!!! Bagel is hard as Rock!!! thanks for the upgrade in appearance and the downgrade in food!!

Mandy Douglas

Ordered a basic drink, the cocoa mocha latte, I didn’t mention anything about milk and they added almond milk for whatever reason, the drink is so sour tasting. Absolutely disgusting

E Knowles

Dunkin donuts introduced it's Midnight dark roast a long while ago and for me it's there best coffee and only hot coffee I'll buy at their shops. That being said, while it's a quick brew, some Dunkin' employees have mentioned that they are supposed to brew a fresh pot every time someone orders Dunkin' Midnight, even if it's just one cup. But they don't! Instead they'll sell you whatever cold, rancid and sickening cup size you order and lie to you if you question it's freshness. Normally I'll have 1 to 2 cups of coffee in a day. The days I want that second cup is because I'm rushing, really need the boost and/or the warming comfort to carry on with my appointment(s). Being met with a major disappointment from one of the ELEVEN Dunkin Donuts available within my local travels wasn't enough on Monday, April 1st I got sick immediately following the coffee that wasn't freshly brewed. The Midnight has a premium price of at least one dollar more than the regular brew, out of ELEVEN shops only one follows protocols (on occasion), now food borne illnes...nothing is worth that misery.

aubrey cole

Extremely slow service. Order was incorrect, I ordered an iced coffee with regular but got three pieces of ice in it. Took about twenty minutes for the iceless iced coffee to be made. Store itself didn't look very clean either

C GM

If you can find another Dunkin’ nearby, skip this one. Or go to Starbucks literally next door. Or drive to Washingtonville where the staff is friendly & helpful! The cashier who took my order never had eye contact or interaction with me at all. She kept the lid of her visor down as to not use her eyes. The manager was standing right next to her and I guess this is acceptable customer service to her. The coffee was fine but the girl taking the order has no business working with the public. She had blue hair for reference.