Klibe

ONLY complaint out of an amazing experience was the tall lanky kid doing my order. He clearly missed my fries and when I said I’m missing fries, he stared at me for 30 seconds until I reminded him again and he gave my order to someone faster. Overall, dare I say this is the best Jollibee in the east coast? Amazing food, all the other workers were very kind. If you’re around the Manhattan area or even in New York City, skip every other location and go to this one.

Joshua Dirga

Chicken was fresh and hot! Service was very friendly!

Robert Drake

This 8th Avenue Jollibee location only serves their chicken entrees and sandwiches. (The Times Square location offers burgers as well.) I have been recently ordering their 3 piece tenders meal with either mashed potatoes and gravy, white rice, or cole slaw as the side, though they also offer McDonald’s-like fries. Despite the name, the box of tenders usually includes 4 or 5 white meat tenders which can be different sizes. (Unlike McDonald’s the tenders are each different in appearance.) Several sauces are available but I get the small gravy. My included dessert choice is the ube pie (purple sweet potato) rather than the peach-mango. I have also enjoyed the spicy leg/thigh two-piece meal which is truly spicy and with large pieces of dark meat chicken. There are more expensive sides including spaghetti (with ground meat and hotdog slices and a sweet smoky flavor), mac & cheese, and adobo (dirty) rice. I usually get a soft drink but they offer fruit quenchers and other drinks. All in all the best chicken of any fast-serve chain! There is a single public restroom and the key is held at either the front desk or by security.

Preston Rowland

This is my first time trying Jollibee from seeing it on food reviews.i got the 3pc chicken tender and it was phenomenal with the gravy! I also ordered Adobo Rice for the appetiser it’s very good with the gravy on it. Also I had the Pineapple drink it was a nice add on with a sour taste. For dessert I had the Pie with the Purple inside it was flaky and sweet. And thank you to my server Andrei a very nice and polite man, Great Service, Phenomenal Food!

Mahendran Mani

I visited a popular Philippines-based chain on 8th Avenue in New York, known globally for its famous fried chicken, spaghetti, and burgers. I ordered spicy fried chicken and a spicy chicken burger, and the spicy fried chicken was excellent.

+6

Miguel Llora

I regularly come in before work on the weekends for the 2 piece deal with pie and a drink. For tonight, however, for my side, I upped it to adobo rice and poured the gravy over it. Better with white rice (TBPH). Chicken with honey, and this time ube pie. I come because the crew is pretty cool. Cool and responsive. Keep up the great work.

Ivan Ottavian

First time at Jollibee, had to try a couple of sandwiches (a Deluxe Sandwich and a Bacon & Cheese Chicken Sandwich) with a side of mashed potato with gravy. The food is good but not outstanding, I mean it’s pretty much what you expect to find in a chicken-based fast food restaurant, nothing remarkable but way more than acceptable. The place is clean, the music is good (mostly house music when I visited), staff is friendly, attentive and efficient! It’s a great alternative to more famous chains.

Kelly C

First time here and it exceeded my expectations. Chicken was super hot, crispy and spicy! Just how I like it. The gravy is amazingggg. Spaghetti is an interesting side but I still like it. Pie is good. Tried a few of their drinks and really their coconut cream freeze and their lychee and passionfruit iced teas. Have yet to try everything on the menu but so far everything has been great. Dining area isn’t super big. It’s usually packed here and we just get lucky and find a seat. Service is super quick and they try to get everything out super quickly. Can’t wait to come back and try out more food.

+6

Cute Jolly be in times square. Very packed. Not enough seating but it's Times Square so we can't say anything about it. \n\nThe food is pretty standard to other Jollibee. Don't really have any compla…

Cute Jolly be in times square. Very packed. Not enough seating but it's Times Square so we can't say anything about it. \n\nThe food is pretty standard to other Jollibee. Don't really have any comp…

where to even begin, the food was 100 out of 10. Amazing fried chicken. I highly recommend trying this. It's some of the best fried chicken I've had from a fast food place. If not the b…

where to even begin, the food was 100 out of 10. Amazing fried chicken. I highly recommend trying this. It's some of the best fried chicken I've had from a fast food place. If not the best service …

where to even begin, the food was 100 out of 10. Amazing fried chicken. I highly recommend trying this. It's some of the best fried chicken I've had from a fast food place. If not the best se…

Great food and service. Crews are friendly despite of the business of the store. Comfortable ambiance.

great customer service from noel and quickly and efficiently deliver customer satisfaction and service to the company

Everything came out amazing. Chicken was very tender and delicious. Spaghetti was awesome good new ice coffee they have

Everything came out amazing. chicken was very tender and delicious. Spaghetti was awesome good new ice coffee they have

Everything came out amazing. Chicken was very tender and delicious. Spaghetti was awesome good new ice coffee they have

The food was nice food, with a good variety and reasonably priced. The service could have been quicker.

Walking into Jollibee in Times Square felt like stepping into a pocket of pure, ketchup-red happiness tucked between towering billboards and flashing LEDs. On the east side of the square, the restaurant was easy to find. The moment I walked through the door, the energy hit me: sizzling fryer hums, the scent of golden glory drifting through the air, and smiles as bright as the Broadway marquees themselves. There are 4 ordering kiosks right inside the door, so ordering was fast and easy. The Chickenjoy arrived piping hot, wearing a perfectly crisp golden crust that practically crackled like applause when you broke into it. The spices in that crust deserve their own standing ovation with warm savory notes, a peppery wink, and just a hint of a kick to make each bite feel like a tiny firework. Inside? Juicy, tender, and delightfully indulgent. And interestingly, not really greasy. The staff here deserve medals shaped like tiny smiling bee faces. Every interaction sparkled: friendly greetings, helpful suggestions, and a genuine enthusiasm that felt contagious. The Filipina was working hard filling online orders but managed to greet and update everyone on their orders with great warmth. In a part of Manhattan where most customer service leans more toward hurried survival mode, this crew delivered warmth like it was on the menu. The atmosphere is pure Times Square: buzzy, crowded, a little chaotic, and absolutely charged with energy. Lines can get long and seating is tight, but instead of feeling stressful, it almost adds to the theme-park feeling. Fun fun. Jollibee in Times Square is more than a quick meal stop; it’s an adventure wrapped in crispy breading and served with a smile. The food is delicious, the spices inside the crust are bold and unforgettable, and the staff make the experience feel like a celebration. Pro tip: visiting a bit off-peak increases the chance of a straight-from-the-fryer masterpiece.

If you’re craving a fun and flavorful fast-food experience right in the heart of NYC, Jollibee Times Square delivers with joyful energy and delicious favorites. This bustling Filipino-inspired spot is best known for its crispy, juicy Chickenjoy — golden on the outside and tender on the inside — that many diners immediately rave about

The food was delicious and staff so kind and friendly. There are some really unique offerings here. The chicken was so juicy and tender and the peach mango pie was so good it will make you want to slap your gritsy ganny. One of the better fast food biscuits I have ever had... just saying. The only thing I have to complain about is available seating and lack of signage. It was difficult to find and there wasn't enough seats for the amount of people trying to enjoy the great food.

The place was always packed. There was a long line and long wait time for the food. Even they have machines for self-ordering. The food quality was still okay. We had a chance to try the collab of Katseye here, it was pretty sweet and soggy in our opinions. The area inside was quite clean, they have a lot of staffs taking care and cleaning the area though.

Right in Times Square, it’s exactly what you’d expect: busy, quick service, and limited seating. The food was good, with extremely crispy chicken. Solid stop for a fast bite in the area.

Great chicken. Adapted a taste for Jolly Spaghetti which friendly Kathy personally prepares for me. Closes 1 a.m. convenient for after theater or late night film.

Very crowded not enough seating for the amount of people that like to eat there. Food was ok I've had better. Spice was good but had a weird taste . Mashed potatoes were a bit weird had chunks of something in it couldn't tell what it was. But the gravy was pretty good. I wish I could say the service was good but once you left the check out counter and got our food there was one worker that seemed too involved in our dining experience. Bossing our kids around about eating their food instead of coloring that they provided. Too busy for my taste

Frugal Cyclist

Finally got a chance to try out this location. My 2nd time feasting on Jollibee’s. A bite of chicken dipped in gravy and I can understand the joy involved. YES YES & YES… The chicken is not overly fried, the meat is juicy & succulent. The spicy 🌶️ flavor is up there. It’s chicken on another level. 👍👍 PROS: 1) great flavor & texture 2) gravy makes it better 3) the biscuit is buttery delicious 4) fast service CONS: 1) a bit pricier than its peers, $17.41 for a 3 piece combo. 2) the mash potato side is small 3) venue has limited seating

+8

Bradley C

Tried it for the first time. The chicken was crispy on the outside and juicy on the inside. It was actually pretty good. I just don’t understand why it’s eaten with gravy. The fries were quite disappointing. They were too dried and not crispy enough.

+1

Corbomite Meatballs

Never had the chicken from this location before, and it was a nice change of pace from other chicken-based chains. This is NYC, so the place was crowded, mostly with tourists who wait to get to the register before they start the 15 min. task of deciding what to order. If you can make up your mind in line, the staff seem to appreciate that, and overall they seemed nice and moving quickly to try to deal with all the orders they had to fill. Food, to me, was better than Cain's or other chicken places, especially the sides...they didn't taste like injection-molded plastic, gravy was nice, chicken was tasty and nothing was over salted. Overall worth a try to see if you like it and need a quick meal to fill you up as you're wandering around the city.

mawwiana

Food was alright it just depends on the person. Some staff were nice, others were rude and got annoyed when having to ask for ketchup. I didn’t like the seating area since it was small and crowded but that’s most places in NY so can’t complain as much.

Real ThaMaskRapper

When I came into this place it was very busy hardly had any way to sit but the food is wonderful the spaghetti is not over sweet it's nice , the chicken is very good , the ube pie is not bad at all it's an interesting taste , and the staff is very friendly and helpful.

Join Su

Jollibee – Fried Chicken Came back as promised to try the famous fried chicken from this Filipino franchise. The place has a fun vibe, though it feels a little cramped—maybe just because it’s always packed with people. I went for the Spicy Chicken, and wow… it totally lives up to the name. The coating is thin and crispy, full of spice, while the meat inside is tender and juicy. Service is what you’d expect from a fast-food spot—quick and straightforward. One tip: if you want ketchup or chili sauce, you have to ask for it, and they’ll give it to you in packets. Flavor-wise though, this might just be the best spicy fried chicken I’ve had so far in New York. I’ll definitely be back to try the other menu items—but for now, the Spicy Chicken is the star, and you shouldn’t miss it.

+13

Kimberly Rodriguez

There new chicken tenders and sauce taste like Cane's. Mac & Cheese is so good. Jollibee is probably one of the only major chains that puts jalapeños on their spicy chicken sandwich. Peach mango pie is perfectly crisp with delicious filling in the middle. Their world famous pineapple quencher is a must. Their meal deal is probably one of the best and most justifiable one out there. Sandwich, side, drink, and dessert

+4

Mahima Srivastava

Did a doordash pickup as line was long when I got there. Spicy chicken deluxe sandwich was tasty but lettuce was not very fresh. Chicken joy was not hot and crispy as expected. Maybe it was 9pm and wrap up time but I prefer other places over this so far. Mango peach pie was delicious and spot on.

Calvin Chui (Coolidge345)

Great place. Great contender with the other fast food chicken chains. Please dip the fried chicken in their gravy. It's good. I definitely would like to have more Jollibee chains open here in New York. (Please 🙏 Flushing, Queens.)

Yay I love jollibee ube pie workers were friendly! AC was really strong in the back almost froze to death but the temperature was really nice near the entrance where the sunlight was coming in

You hear about this place, that people love it outside the US, so I tried it. Good stuff. The food was good, its popular for a reason. For the price, its a good place to grab lunch. This location i…

I was craving something sweet so I came here to get an ube pie and a peach mango pie. Love the crunchy fried pie shells!! The fillings for both were sweeter and more artificial tasting than I r…

I was told I HAD to try this place, so I did. I could tell that the food would be really good had I not gotten partly raw chicken leg and thigh and mango peach pie with raw, gooey dough on the in…

I was told I HAD to try this place, so I did. I could tell that the food would be really good had I not gotten partly raw chicken leg and thigh and mango peach pie with raw, gooey dough on the insi…

Nice people. Decent food but too pricey for chicken and spaghetti. Can't charge restaurant prices for fast food.

Nice people. Decent food but too pricey for chicken and spaghetti. Can't charge restaurant prices for fast food.

Nice people. Decent food but too pricey for chicken and spaghetti. Can't charge restaurant prices for fast food.

Great chicken sandwich. Fries are normal, nothing special. They have some seating in the back.

I stopped at Jolliebee for dinner the other night and enjoyed an original Chicken sandwich meal deluxe which comes with French Fries and a soda. I also got a Mango Pineapple pie, which is deep frie…

I stopped at Jolliebee for dinner the other night and enjoyed an original chicken sandwich meal deluxe which comes with French fries and a soda. I also got a Mango Pineapple pie, which is d…

I stopped at Jolliebee for dinner the other night and enjoyed an original Chicken sandwich meal deluxe which comes with French Fries and a soda. I also got a Mango Pineapple pie, which is deep frie…

I stopped at Jolliebee for dinner the other night and enjoyed an original chicken sandwich meal deluxe which comes with French Fries and a soda. I also got a Mango Pineapple pie, which is deep fr…

This place serves delicious food! The general energy of the place is lively, there is always a high turnover of food. Service is efficient, however the seating is limited. I especially enjoyed the barbecue chicken—mmm delicious! The biscuits are also moist, yummy and delicious! The one thing that I disliked about this place was the lingering smell of pee wafting from the bathroom area. That interfered with my experience. This must be addressed immediately! I had been to Jolibee’s before, the smell of pee was not an issue. For a place that’s always had a line and a rotating door— fix this issue! This place would have gotten a higher score if the smell was not there. I’ll be back.

since its close to time square you have to try it. the bucket was really big, even the small one feeds two people easily. the biscuit its ok and worth trying, meanwhile the mc and cheese and the gravy wasnt something that i would try again. its always crowded and you ll be lucky if you find a table to sit. try of course the signature drinks they are really refreshing.

7th March 1345 It was my first time visiting New York and trying Jollibee, so I was really looking forward to the experience. Unfortunately, the service I received from MARIAM was very disappointing. She came across as unwelcoming and seemed uninterested in assisting customers, which made the visit feel uncomfortable. As a first-time customer, I was hoping for a more positive and friendly service experience. Sadly, this interaction left a poor impression. I hope the management can address this, as good customer service makes a big difference for visitors trying the brand for the first time.

Erick Skyes

Love Jollibee, but this branch wasn’t the best experience. Our order took almost 40 minutes, even though we were told the Chickenjoy would take around 20 minutes to prepare. The front seating was full, so we tried sitting in the back but were stopped by an employee, who said dining was closed—despite being asked if our order was for dine-in or takeout. Thankfully, they let us stay, but the wait time and seating issue were frustrating. Hoping for better service next time.

All we got were 2 pies. The service wasn't very fast. There were seats since we went at around 10 pm. It wasn't too loud at that time either.

All we got were 2 pies. The service wasn't very fast. There were seats since we went at around 10 pm. It wasn't too loud at that time either.

So, is Jollibee the best fast food fried chicken in the world?\n\nThe original is crispy, juicy, flavorful dark meat...quite good! The spicy is a little off. The gravy is watery without that overly g…

It's a standard fast food restaurant, but the chicken sandwich is surprisingly good. I can see why it's so popular across many countries. Servers are pretty fast. Vibes are a bit sad especi…

It's a standard fast food restaurant, but the chicken sandwich is surprisingly good. I can see why it's so popular across many countries. Servers are pretty fast. Vibes are a bit sad especially on …

It's a standard fast food restaurant, but the chicken sandwich is surprisingly good. I can see why it's so popular across many countries. Servers are pretty fast. Vibes are a bit sad especially o…

Once again, the chicken here is amazing but the wait is abysmal. Who wants to wait 20+ minutes for a simple chicken sandwich? It seems like they have a lot of employees here but they have some op…

Jollibee is overrated. I've had it a few times and I liked it but this last time made me realize if I never had it again, I wouldn't miss it. Their fried chicken tastes good but there's nothing spe…

My husband is a huge fried chicken fan, so we popped in after a show to finally try this chicken which some people will plan their birthdays around. Food was mediocre and something to fill t…

Your new Angus burger is sub par.my reason is the hamburger is too salty. Angus burger is not meant to be over salted,some burger joints don't even put salt .

Your new Angus burger is sub par.my reason is the hamburger is too salty. Angus burger is not meant to be over salted,some burger joints don't even put salt .

Horrible experience, we waited 25 minutes for an order of chicken and a sandwich, what is wrong with these people? Please avoid like the plague, service is terrible and the ordering system is a mes…

Horrible experience, we waited 25 minutes for an order of chicken and a sandwich, what is wrong with these people? Please avoid like the plague, service is terrible and the ordering system is a mes…

Horrible experience, we waited 25 minutes for an order of chicken and a sandwich, what is wrong with these people? Please avoid like the plague, service is terrible and the ordering system is a mes…

Terrible chicken too greasy come on Jollibee this is not the chicken we grow up to eat why too dry or under cooked, won’t come back to this place and stay away. staff at the counter not friendly a…

Would never in my life go back. Que was quite long But it was okay. We finally Got our food but not our 4 drinks so we went up to the person serving and my father asked and got told ‘they were unde…

If service could be rated ZERO, I would definitely give them zero. Today I encountered a waiter whose attitude was extremely impatient. Since I always order the same set meal, I ordered the same one today, but this time I went to the counter. The waiter I encountered was impatient with every word I spoke. Most importantly, she tried to secretly charge me a couple of dollars at the end. Although I can afford that small amount, I absolutely hate this kind of deceptive behavior. I pointed out the price discrepancy, but she stubbornly refused to admit his mistake, insisting I take screenshots from the machine to prove I was right and she was wrong. When I gave the screenshots to prove her mistake, she still made excuses and acted with disdain and contempt. Even one of his colleagues sided with her. Overall, she had a completely disregard for customers. I was extremely angry throughout the meal, had no appetite, and could barely eat. Two people around me even mocked me. No one stood up for me; instead, I was subjected to cold stares from those around me. It was a terrible experience. Please be careful with this TERRIBLE WOMAN.

Nahjari Hamilton

Store looks nice inside, a lot of seating and good space. I paid 12 dollars for a chicken tender combo, comes with a drink and fries. The wait was ridiculous though. Four - 5 people in the kitchen/register, chatting a lot. Yet I had to wait 10 minutes for a three piece combo that was not hot. I hear great things about their fried chicken, but after this I will not be eating jollibee moving forward.