DQ Grill & Chill
Ice cream, burger · Overton
Sobre DQ Grill & Chill
En DQ Grill & Chill, te invitamos a disfrutar de una experiencia deliciosa y refrescante. Somos un clásico renovado donde podrás saborear nuestras hamburguesas y patatas fritas de siempre, acompañadas de nuestros irresistibles helados y batidos únicos. ¡Ven a Overton y déjate conquistar por el sabor...
En DQ Grill & Chill, te invitamos a disfrutar de una experiencia deliciosa y refrescante. Somos un clásico renovado donde podrás saborear nuestras hamburguesas y patatas fritas de siempre, acompañadas de nuestros irresistibles helados y batidos únicos. ¡Ven a Overton y déjate conquistar por el sabor auténtico de DQ!
Què diuen els clients de DQ Grill & Chill
This Dairy Queen receives mixed reviews. Many customers praise the fresh food, friendly staff, and clean environment, especially for breakfast. However, there are frequent complaints about order accuracy, slow service, and inconsistent food quality, particularly in the evenings.
Plats populars
Ideal per a
Tip: Dine in for a better experience and to ensure order accuracy, as drive-thru orders are often incorrect. Breakfast is consistently good.
Services
Preguntes freqüents sobre DQ Grill & Chill
Opinions de DQ Grill & Chill Overton
Just had a bacon cheeseburger all the ingredients were fresh probably the best burger I've had in awhile and great service
Very nice breakfast options, fast, friendly service. Clean dining room.
I love this Dairy Queen. Always clean, very friendly worker, great customer service so hard to find these days and the food is always fresh. Love it
One of the best Dairy Queens I've been too. I work contract Nursing and when I work in this town, I will always stop here. The kitchen staff is awesome! Food is fresh, hot and presentable. No worries about your food being thrown together. Cashiers are always friendly!
I have always had the best experience with this crew that is running things these days, couple years or so (few)ago I avoided this DQ bc of poor overall expectations. My only complaint is the same about the chicken strips. I don’t blame employees of course, but since the almighty Covid has been the blame for so many downgrades everywhere, the best ever strip went to the worst, pitiful excuse of a substitute I’ve ever witnessed. Was My 4 kids favorite, and we all have stopped ordered them entirely. Is such a disappointment. Please pass that on to whoever needs to hear it. The original were unbeatable!!! Otherwise, I love my Overton DQ Fam💖
Ice cream is always great! Got the mocha Carmel shake and it was beyond good, probably should have added a brownie lol. One of the better Dairy Queens that are in the East TX area.
Just a little confused.... I am working in the area and ate there yesterday and was given a 10% senior discount. Went back today and the woman who waited on me today said that I couldn't get the discount. I showed her my receipt from yesterday where the young man had given me the discount and she said he shouldn't have done that and she refused to do it. The food was good both days though.
Food is always cooked to order just like fast food was intended. Not sitting on a warmer. So with that in mind if you are in a real hurry I suggest you go somewhere else. If you want fresh fast food with friendly service as soon as you walk in the door this is the place.
Staff is friendly and the food is usually good, but this location can't seem to get an order correct if their life depended on it. I have had 5 previous orders and there are multiple things wrong. Ask for mm blizzard no fudge/chocolate get it anyways. Have to double and triple check getting the dilly bar in the kids meal to the point I think the location is intentionally doing this. Ask for extra gravy... don't get it. Ask for Steak Finger get Chicken instead. I am happy to wait just a little bit longer for my order to be correct, otherwise things would be great!
Every time I go through the drive-thru in the evening my order is never right and the burgers taste old and dry. The breakfast is always on point though. I prefer to go in. I usually have a much better experience dining in.
20 minutes for 3 tacos with maybe 6 people dinning inside. Was pretty good and should have been for 20 minutes to make them
Went through the drive thru so I would not have to get out of my car. Got my food after about 15 minutes. Started driving off then stopped to check my order. Was missing the fries that went to a combo meal. Had to park and go in to get them. Workers could have been a little more polite.
Says they open but door says close at 10pm! Change your hours on here if u gonna close at 10pm not 11pm!
Placed an order at about 7pm. I ordered a Dude sandwich, french fries and gravy, strawberry Shake with health bar in it. I should’ve checked my order before I left, but I did not. I got to my clients house and was unable to eat until about 9:30 and realized that I did not get a dude sandwich. I got a cheeseburger with nothing on it except for meat and cheese. Fries were under cooked. Over all it was not a pleasant experience.
You never know when they will open or close, this DQ doesn’t go by their posted service hours
So we went to DQ this past Friday night because my daughter and grands were passing through and were hungry ( I knew it was bad but had been over a year since I had been there ) I wanted to give them the benefit of maybe changing.. And let me tell you it was just as bad as it had been in the past! Ok so yes they were just finishing a big order for the football team ( I didn’t even think about it being football night ) we got there just before the football crowd but told them we were not in a hurry so the wait was not the issue, the issue was the attitude of just a few employees. I the ordered chicken strip basket and a couple burgers were ordered and tacos. All the fries were limp and cold I tried not to complain but after spending almost 80 .00 we at least wanted hot fries. The girl that brought the food was great and apologized more than once and took them back ( while getting a drink my grandson heard someone talking to her horrible but couldn’t say who he thought it was an older lady and someone in the kitchen ) then while waiting on fries I went to eat the chicken and it was ice cold in side so I walked it to the counter and got an eye roll from employees except from same girl she again apologized ( not her fault ) the receipt got thrown away by accident so I couldn’t leave a review or call in a complaint. But it don’t seem to do much complaining since nothing changes
This is the only fast food restaurant in Overton and it's too bad. I've seen many people complain about service or food quality. I wasn't up for a 20 minute drive and decided to go for some lunch. I went through the drive through and I got my food fast and it was hot, but while I was eating there was a long thick hair in my food. I'm very grossed out now.
The lady was very rude!! She got upset at me for switching my drink from large to medium and started getting loud and rude. As someone that works in retail if your job is that stressful look for something else. Considering this girl has worked there for years, it can’t be that stressful you have to take it out on your customers. I don’t have a name but it was the older lady with the white hair.
I live in Troup and always love the DQ there so my husband and I decided to stop by this one on our way home. It was the worst food ever!! Not to mention there was NO ONE ELSE so it wasn’t that they were “busy” I had rotten jalapeños on my burger and it was all around saggy and nasty. Never will come back again.
No greeting. Just got a “order when your ready”. I ordered, she repeated, I corrected it, and gave me a total. I went to window and paid and waited forever for the food and got the wrong order. I pulled receipt out and looked at receipt and she even charged me wrong. I don’t get how you repeat it back and still rang me in wrong and gave me wrong food. Didn’t go back in because getting food is always so slow. Just went home and ate tequitos. I get staffing is heard but you can’t just staff your store with “bodies” because the service and customers are suffering. This location has gone done hill a lot.
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1113 South Commerce Street, TX-135, Overton, TX 75684
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1113 South Commerce Street, TX-135, Overton, TX 75684
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