Paul T

POORLY MANAGED! I ordered 10 pieces of classic Popeyes chicken at 4:50 pm and didn't get my order until 5:25 pm. I was told that the chicken needed to be cooked. REALLY? A 35 minutes wait for a fast food restaurant that is specialized in fried chicken. Also, when I first went in to the restaurant, no one greeted me and I just stood there and waited for 10 minutes before someone took my order, but the funny thing was there were a lot of employees working there at the time. Luckily, there are other Popeyes or fried chicken restaurants in the area so I don't have to visit this restaurant again.

White Boy

Guy on the speaker didn't sound all that happy when you order food. I didn't realize the reviews until I ordered and got home. Portions are terrible . Probably won't be coming back.

Schyyra Hayes

We purchased the shrimp tackle box, an 2 piece large meal, and a 4 piece large combo. My husband, son , and myself were ALL sick and did not even eat all of the food. When I say sick I mean profoundly sick! Spoke with Yessenia the GM who offered to remake the food, however if I advised we purchased the food at 4 pm yesterday and almost 24 hours later we are just know feeling better to where I could call why would we want to have food remade. She then just advised to go online and call the number online.

Lara Hanson

UPDATE: This week, they ran a special - 12 tenders for $12. Now I have had quite a few tenders in my life, but the ones I paid $12 for, were no larger than a french fry in width! Even my dogs that love chicken (but not the fried parts) refused them because there was so little actual chicken meat present. It was a total waste of money! They are completely overpriced and you will NOT get your money's worth. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ When you order wings covered in a certain sauce, aren't they supposed to be like rolled around in that chosen sauce? I just got some sauce drizzled on top ... Very disappointed! 😔☹️

WE Enterprises

Had to comment on the worst Popeyes chicken i have ever received. To the owner. If your employees won't eat it then don't serve it to your customers cause if you do they won't remain your customers. Purchased this overcooked, dried out chicken on Friday evening 12/13/24 at about 5:40pm. This batch should have been trashed. I know cost savings are important but if you keep serving this type of quality you won't be in business much longer because you will ruin Popeyes reputation.

Matthew Zhou

Took so long, rude workers, lack of attention, food was terrible. Sandwich was made horribly no sauce or pickles on my spicy chicken sandwiches. The chicken wings were not even fully covered in sauce. Then I bite into my wings and it’s just discolored. Worst meal ever.

Hayley Jenkins

Not good. I love Popeyes but this one is NOT IT. I ordered spicy chicken tenders and these are what I got... they look (and feel) 2 weeks old, shriveled up, chewy and not even lukewarm. The guy at the drive thru was also not friendly and was annoyed that I asked for honey for my biscuit. What the heck. It's so hit or miss with Popeyes locations, more often a miss...

Dawn Matney

I guess I have to do this here, since Popeye's contact me page requires all my personal info to submit a complaint. While I was inside, a customer who was eating inside brought his order back up and said that he ordered dark meat. The man behind the counter took the tray, turned around and PUT THIS MANS CHICKEN BACK ONTO THE TRAY OF CHICKEN THEY WERE SELLING. This man couldve spit on the chicken, could've sneezed on it, could've had his hands all over it, and it got put back onto the tray of chicken they were serving. I am glad that most of the food I ordered had to be made fresh (the rest of it I will throw away.) Absolutely disgusting. My order consisted of french fries, which had been sitting there for at least 10 minutes (cold and stale and greasy), chicken tenders that were undercooked and had blood inside(also lukewarm and greasy), and some popcorn shrimp, which had to be made fresh, since the tray was empty when I ordered it. Y'all charged me $30+ for this mess? Unreal. Worst Popeyes I have ever been too. Will not be returning.

Mai Le

Have you ever been to a restaurant and when you were done eating you made the decision that never again would subject yourself to eat at that restaurant again? Well that would be at Popeyes at this coit and spring creek location . Red flags everywhere but we decided to eat here because the Popeyes reputation is known for good crispy fried chicken, popcorn shrimp and French fries . That was not the case and We did NOT enjoy our food . The fries immediately eaten once we got the food was LUKE WARM and almost room temperature. Mac and cheese looked like reheated left overs with curdled cheese and the chicken was hard and dry. The entire meal tasted like reheated leftovers . My kids didn’t even finished the Mac and cheese and fries they were served . On top of that food tasting bad, they didn’t accept my Popeyes gift card and told me it needed to be activated. That is not needed when it’s a purchased gift card . They couldn’t give me my receipt because their printer wasn’t not working according to the girl at that drive through . So I couldn’t even make a complaint if I wanted to and return my gross fried food . This restaurant affirms that eating at home is the wiser choice if it’s between Popeyes.

God's Child

Worst Customer service I’ve had in a while and the chicken was horrible. One piece was dry as hell, one felt like it was soaking in grease and they forgot to pull it out, and one still had feathers. LordJesus, where did good customer service and pride in your pride go? They say that we can’t get wings and breasts in spicy until next Tuesday, 9/6/22. Even though they are making spicy chicken apparently none if it can be spicy breast and wing🤷‍♀️. Save your time and money and go somewhere else where you can get want you want and the food may taste good! The best thing we had tonight was the biscuits with strawberry jam I had at home.