DQ Grill & Chill

Daaron King

Door to the store is locked at 7:15. Was going for a company breakfast. Took business elsewhere.

Kathy Combs

I ORDERED 2 LARGE PEANUT BUTTER SHAKES IT WAS ALMOST $15 WHAT LITTLE PEANUT BUTTER THEY PUT IN THEM WAS IN THE BOTTOM OF THE CUP NOT EVEN MIXED IN SHAKES LOOKED AND TASTED VANILLA IF I WANTED VANILLA I WOULD HAVE ORDERED VANILLA I WON'T BE GOING BACK THERE AGAIN!!!!!!

Jalen Childress

10/10 WOULD NOT RECOMMEND Went through the drive thru and ordered a doubles cheeseburger with no pickles and no onions. Checked the burger on my way home and it had both of those on it. No big deal, so I just go back to get it fixed. The picture shown is what I was given. Someone was clearly upset that they had to fix their own or possibly a coworkers mistake and decided to take it out on the paying customer. Absolutely terrible service. Also, clearly not hiring trustworthy staff to handle and prepare people food if they’re lashing out like this out of spite instead of fixing what was a honestly a simple mistake. 10/10 WOULD NOT RECOMMEND

Evan Neighbour

This was the slowest, worst service I have received in a fast food restaurant in a long time, and that is saying something. We would have just left, but the insane prices I paid for the food and ice cream made me wait. Every single table was dirty and my wife had to go get wet wipes from the car just so we could clean off our own table. There were 4 employees standing around talking to a former employee and they were all just openly complaining about the store and their management. To top it all off when we finally got our food and ice cream the portions were comically small compared to the price we paid.

John Maupin

Management needs severe help. Employees screaming at cursing at each other and customers screaming at employees because of how backed up the orders are.

Matt Nissen

This place needs a new manager. In no world would any decent manager let his staff talk to people this way. The big girl with freckles on her arm at the drive thru is among the worst. It’s not everyone but the 5 who treat people like they’re less than ruin the whole location. The restaurant is usually filthy too. The owner keeps responding on here saying, we’re sorry. How about you stop being so sorry and hire a new manager for this location?? I paid money to be treated like crap. It’s Freddy’s from here on out.

alisha Douglooke

I ordered a chicken strip basket. I asked for crispy fries. Well I guess that was just a major offense bc they put so much salt on my basket that even after I transferred the food to a different plate shaking as much salt off as possible it was still so salty I had to drown it in gravy just to eat it. I can tell I've just eaten something extremely salty. This is pathetic. Bc I asked for my fires to not be a soggy mess like they NORMALLY give the customers? Bc that's what you get if you don't ask for crispy fries. I'm actually surprised I even got them. Most times my request is ignored & I'm given soggy fries anyway. I think I'd prefer that & get good chicken rather than employees messing my food up.

H I (Blueberry cheesecake 35)

Service is poor. Stood in line waiting for my sons ice cream for a good 20 mins after ordering while they continued to do drive through orders when they had a lobby full of customers waiting as well. Women’s bathroom smelled like straight up weed when you entered. Seriously need to shut this place down or hire new management.

Matt

Terrible service, especially in the drive thru. The employees barely acknowledge you. Also, every time we get ice cream from this location, the cups are a mess. Most of the time the employees don’t give you napkins.

Eric Lyons

They don't give you good ice cream. It tastes like chemicals. Plus a large ice cream cone is supposed to be bigger than a small one right? They'll jip you and won't even give you a refund. But they'll say they'll redo it. But it won't change the taste. It will still taste like cleaning chemicals.

Stephanie Foster

Pulled up to the drive thru speaker and was told “it will be a minute” didn't bother to say welcome to Dairy Queen, How can i help you, Thank you for choosing Dairy Queen I’ll be right with you. Just RUDE from the very beginning! I asked for extra ketchup in my bag and the lady rudely handed 4 packs out the window saying “here this is all i got have a nice night” & closing the window before i could even ask for anything else! Got all the way home and checked my food only to find spicy cheese & a small hair on my sandwich and i absolutely hate anything spicy!! I will never be back at this location again!!

Black Timber

12-5-23...the guy cooking breakfast needs to learn how to make a breakfast burrito...only had half of a sausage patty and no hashbrowns in any of the ones I ordered. Service is horrible. I sat at the pickup window for over 10 minutes. This location needs better service and better trained employees. Update. 9-11-24 Again, they let me down on making a breakfast burrito. Do they not know how to roll a burrito? It's not that hard. And people want $15 an hour? I guess you get what you pay for. Cheap labor equals cheap work. Or incompetent workers. The photo is how the burrito opened up when I unwrapped it from the paper.