Bill's Diner

Fast and delicious, great service. You can be in and out in 30 minutes easy, but you will never feel rushed.

Our Car Club, Rochester Street Rods have been eating Breakfast at Bill's for many years. Saturday at 7am. Best selection and service for Great Food1 Thanks Bill and Staff Ron Corts RSR Member

Sammy Brooke

Big shout out to i believe her name was Liz.. the waitress with black hair! My bf and I were going here every week bc pt was across the street. Our waitress noticed and got our names and continued to greet us by name everytime. She's super sweet and down to earth. Generally seems interested in her customers. We also stop by with our godfather and haven't seen her in a while but you rock girl. Love sam and kyle

Nicholas Horn

The people are amazing! I've worked and eaten in more restaurants than most people have even heard about, and when I say I've never worked with a front of the house staff that care for thir customers, I mean it. No matter how busy they are they will take the time to assist. Whether that means helping an elderly patron cut their food, or bringing out their "treasure chest" full of little toys to help my kids feel more comfotable. They even added gluten free pancakes so that my daughter can eat there too. This place has become our weekly staple.

Tom Stenglein

Fast and delicious, great service. You can be in and out in 30 minutes easy, but you will never feel rushed.

JRC

Food and service were great. Fresh and clean all around

Chris Quartieri

Service is fast. Food is excellent and the prices are great. It’s a great diner that’s hard to find nowadays.

Marge Chippero

Great neighborhood restaurant 👌 Love the menu and staff. All the girls are terrific waitresses.

Ron Corts

Our Car Club, Rochester Street Rods have been eating Breakfast at Bill's for many years. Saturday at 7am. Best selection and service for Great Food1 Thanks Bill and Staff Ron Corts RSR Member

I am from Louisiana. I chose to order the biscuits and gravy. On the menu it said southern style biscuits and gravy and had a delicious picture of what I am used to. It was awful. The meat was pink so I don't think it was sausage and it tasted bad. I took maybe 2 or 3 bites and I couldn't eat any more. The service was fantastic though.

It's okay food, nothing to write home about. I've had a few things on their menu and only really liked the French toast. The prices are not bad, but I don't think the food quality is worth it. I have had the French toast, quesadillas, and burgers. My friends have had breakfast options, lunch options, and dinner options - including the fish fry. All said that they were just okay meals. As for the staff, they are great! They are attentive without hovering. They are always helpful and knowledgeable. The atmosphere is welcoming and open. They do have a small added charge for credit card purchases, but that's understandable so I try to always pay in cash. I wish I had a better review to give. It's diner food, so that's what you should expect.

Trisha Preston

It's okay food, nothing to write home about. I've had a few things on their menu and only really liked the French toast. The prices are not bad, but I don't think the food quality is worth it. I have had the French toast, quesadillas, and burgers. My friends have had breakfast options, lunch options, and dinner options - including the fish fry. All said that they were just okay meals. As for the staff, they are great! They are attentive without hovering. They are always helpful and knowledgeable. The atmosphere is welcoming and open. They do have a small added charge for credit card purchases, but that's understandable so I try to always pay in cash. I wish I had a better review to give. It's diner food, so that's what you should expect.

Ashley Caudell

I am from Louisiana. I chose to order the biscuits and gravy. On the menu it said southern style biscuits and gravy and had a delicious picture of what I am used to. It was awful. The meat was pink so I don't think it was sausage and it tasted bad. I took maybe 2 or 3 bites and I couldn't eat any more. The service was fantastic though.

Cute little diner with a lot of potential! The kids' meal was fantastic, and the prices seemed really reasonable. However, my first experience dining here left much to be desired. When the waitress noticed that I had left a huge portion of my meal untouched, I asked her why they used Italian sausage instead of breakfast sausage. Her response? It wouldn’t be sausage gravy then! I had to enlighten her about what breakfast sausage actually is. 😂 To make matters worse, I wasn’t offered any compensation for my disappointing meal, and it seems I’m not alone in my frustration about the sausage gravy. Management really needs to take these complaints seriously instead of getting defensive. They should focus on fixing the issues customers are pointing out!

Hillary Miller

Cute little diner with a lot of potential! The kids' meal was fantastic, and the prices seemed really reasonable. However, my first experience dining here left much to be desired. When the waitress noticed that I had left a huge portion of my meal untouched, I asked her why they used Italian sausage instead of breakfast sausage. Her response? It wouldn’t be sausage gravy then! I had to enlighten her about what breakfast sausage actually is. 😂 To make matters worse, I wasn’t offered any compensation for my disappointing meal, and it seems I’m not alone in my frustration about the sausage gravy. Management really needs to take these complaints seriously instead of getting defensive. They should focus on fixing the issues customers are pointing out!

First time patrons. Had decent expectations but probably shouldn't have with other restaurants in the vicinity. Yet another below average diner. Service was good, food wasn't. Had the Belt Buster Omlette for $14.20 and the Eggs Benedict that came with no sides for $11, so we ordered hash browns, that were out of a box, for $4. Probably one of the lowest quality omlettes I've ever had. Thin, the bacon was bacon crumbles that were like pellets, the sausage was sausage links cut up. The whole thing kept falling apart. The hollandaise for the Eggs Benedict had no flavor. Add in 2 coffees and an OJ - $51 incl. 20% tip. Yes, seriously. Just very disappointing all the way around. I really think these places cater to clientele that are totally fine with low quality food and 1970's decor because they don't know any better. Recommendation? Make the drive to Blue Ridge Grill instead.

I ordered a Captains Platter online for pickup. The ordering process was flawless, but the food was not. Everything was overcooked and dried out. I do not think the fish was really haddock. I would never order again from Bill's Long Pond Diner.

I went on a Sunday after church got there a little before 1pm. There were a bunch of empty table and they couldn't figure out where to seat us. When we were seated the people next to us commented on how they had been sitting there a really long time and their order has not been taken yet. When they came to take my order I asked about a pancake combo with meat and eggs. The waitress said we stop serving that at 1 (they close at 2) you have to get them seperate. Then I asked about blueberry pancakes and she said we can't do that either it is taken out of the computer at 1, but we can put them on top. What ever happened to made to order? Buying everything seperate cost an arm and a leg. It was 1:03 you can't make a customer happy? I call it price gouging. I will not be going back.

mikki smith

I ordered a Captains Platter online for pickup. The ordering process was flawless, but the food was not. Everything was overcooked and dried out. I do not think the fish was really haddock. I would never order again from Bill's Long Pond Diner.

Derek

First time patrons. Had decent expectations but probably shouldn't have with other restaurants in the vicinity. Yet another below average diner. Service was good, food wasn't. Had the Belt Buster Omlette for $14.20 and the Eggs Benedict that came with no sides for $11, so we ordered hash browns, that were out of a box, for $4. Probably one of the lowest quality omlettes I've ever had. Thin, the bacon was bacon crumbles that were like pellets, the sausage was sausage links cut up. The whole thing kept falling apart. The hollandaise for the Eggs Benedict had no flavor. Add in 2 coffees and an OJ - $51 incl. 20% tip. Yes, seriously. Just very disappointing all the way around. I really think these places cater to clientele that are totally fine with low quality food and 1970's decor because they don't know any better. Recommendation? Make the drive to Blue Ridge Grill instead.

Gina Hueber

I went on a Sunday after church got there a little before 1pm. There were a bunch of empty table and they couldn't figure out where to seat us. When we were seated the people next to us commented on how they had been sitting there a really long time and their order has not been taken yet. When they came to take my order I asked about a pancake combo with meat and eggs. The waitress said we stop serving that at 1 (they close at 2) you have to get them seperate. Then I asked about blueberry pancakes and she said we can't do that either it is taken out of the computer at 1, but we can put them on top. What ever happened to made to order? Buying everything seperate cost an arm and a leg. It was 1:03 you can't make a customer happy? I call it price gouging. I will not be going back.

We ordered using Grubhub and while the fish sandwich was good, the Rueben left a LOT to be desired for the price. 1 slice of corned beef??? And no Swiss cheese. Makes me wonder if they were taking advantage of us not being there to complain in person In response to my comment, I’m not lying and if I were I would’ve complained about the whole order. Unfortunately I didn’t take a picture as he was having dinner.

I noticed this place was on to good to go app and I wanted to check the Diner out online before I try the food. Well the way the owner responds to people critiquing the food is terrible. You need an attitude check, learn how to take constructive criticism. Being in the food business, not everyone is going to like your food. I haven’t even tried it and I already don’t like this place just by your nasty attitude. Try being professional in your responses. You’re just proving my point, your response has nothing to do with what I said. WOW

The waitresses are amazing! The food was better when this place was Long Pond Diner, before the new owners. The “updated” hash browns make me sad, they are the frozen oval ones you can get at McDonalds instead of made in-house like they used to be. That, paired with the owners bad attitude, moves this once excellent little diner onto my “do not return” list. Sad to see!

Ordered a garbage plate to go with extra crispy home fries , 2 cheeseburgers cooked medium and Mac salad. Home fries were far from even crispy. They were just mushed up potatoes. Cheeseburgers were overcooked like hockey pucks and there was so much grease that the Mac salad was orange. 0/10 would not recommend. I couldn't even eat the plate. I threw it where it belonged. In the trash

They couldn’t figured out how to make a over med fried egg without popping the yolk seems like a skill a diner should have idk. No changing table for babies in the men’s room. Argued with me that kids get regular French toast and not cinnamon French toast even though they literally have a kids cinnamon French toast on the menu soooo.

Donna Cubiotti

We ordered using Grubhub and while the fish sandwich was good, the Rueben left a LOT to be desired for the price. 1 slice of corned beef??? And no Swiss cheese. Makes me wonder if they were taking advantage of us not being there to complain in person In response to my comment, I’m not lying and if I were I would’ve complained about the whole order. Unfortunately I didn’t take a picture as he was having dinner.

Emma Barry

The waitresses are amazing! The food was better when this place was Long Pond Diner, before the new owners. The “updated” hash browns make me sad, they are the frozen oval ones you can get at McDonalds instead of made in-house like they used to be. That, paired with the owners bad attitude, moves this once excellent little diner onto my “do not return” list. Sad to see!

John Lehman

Ordered a garbage plate to go with extra crispy home fries , 2 cheeseburgers cooked medium and Mac salad. Home fries were far from even crispy. They were just mushed up potatoes. Cheeseburgers were overcooked like hockey pucks and there was so much grease that the Mac salad was orange. 0/10 would not recommend. I couldn't even eat the plate. I threw it where it belonged. In the trash

Melissa Kirsop

They couldn’t figured out how to make a over med fried egg without popping the yolk seems like a skill a diner should have idk. No changing table for babies in the men’s room. Argued with me that kids get regular French toast and not cinnamon French toast even though they literally have a kids cinnamon French toast on the menu soooo.