McDonald's
Burger · Rochester
Sobre McDonald's
Located on Monroe Avenue in south-east Rochester, this McDonald's offers a convenient stop for residents of Pittsford, Webster, and Henrietta. The interior remains notably clean and spotless, often maintained by friendly staff who greet guests with warm smiles. While the atmosphere is classic fast f...
Located on Monroe Avenue in south-east Rochester, this McDonald's offers a convenient stop for residents of Pittsford, Webster, and Henrietta. The interior remains notably clean and spotless, often maintained by friendly staff who greet guests with warm smiles. While the atmosphere is classic fast food, the service quality frequently shines, with employees known for their kindness and efficiency even during busy hours. Guests appreciate the consistently hot and correct food, noting that order accuracy can vary slightly depending on volume. A standout feature is the well-stocked, sparkling clean restrooms. Although ice cream cones are unavailable during warm weather, the location stands out for its reliable warmth and approachable team that makes every visit feel welcoming and fresh.
Què diuen els clients de McDonald's
This McDonald's receives mixed reviews. Many customers praise the friendly and efficient service, especially highlighting specific employees. However, there are recurring complaints about slow service, incorrect orders, and cleanliness issues.
Plats populars
Ideal per a
Tip: Order inside if the drive-through is busy for faster service and a friendly smile. Use the app to order drinks and find clean bathrooms.
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Opinions de McDonald's Rochester
Considering it's McDonald's, this one is always consistent. I love seeing Doreen, Yasmin, and Lauren depending on the time of day/week I go. The food is always consistent and what you expect when you order. Mistakes are rarely made on my orders and are always rectified if they happen.
It's McDonald's but the cashier is the oldest chashier to work McDonald's. Everyone loves her!?
I absolutely love this McDonald's! The food is great, the employees are always nice and friendly, and especially the deaf gentleman who wipes tables and keeps it spotless inside. He's a great guy, always working with a smile.
I'm rating this mostly for the service. As far as the atmosphere... its mcdonalds. The food is always correct and hot. The service... this is the only mcdonalds I've been to where it is the normal experience to interact with employees with manners. Who appear to actually enjoy their jobs. They're nice... which in comparison to some other area locations... unheard of. There are days where the drive thru line wraps around the building. Recently I believe that is due to new hire training but I have no problem waiting 3 or 4 min to not have some kid shove a drink at me, acting like I'm interrupting their day. I get it. It's mcdonalds, I don't have the highest expectations, so it's a nice surprise.
I use the app to order drinks. As an Uber driver I seek out clean bathrooms to visit throughout the day. They are always sparkling clean and well stocked.
Very busy in drive through but not busy in-side. So I always get a smile and fast service. I enjoy a friendly smile from the employees. Great job 😊 Thank you for your clean restaurant and your employees for your great service and a smile. KEEP UP THE GREAT WORK ☺ My dog Bebe Loves the food, and she is very picky what she eats! Gerry
I go often. The staff 99% of the time are great. Depending how busy they are is how good your food comes out. Hint. Specialize food for hot food. I order burgers without salt.
This location has the worst staff and service than any other location, from the person taking the order from the drive thru who you can’t understand and sounds like she is talking into her hand to person that is SUPPOSED to bring you your food out your car……but never comes, after waiting for 15 minutes in the waiting parking spot I went in and asked where my food was and the zombie working the cash register just looks at me and yells to the back “we need a manager!” lol guess that wasn’t her job description.this not the first time for crappy service at that location…..and foolish me I went back there after I said I wouldn’t 🤮
Drive thru service was fast, perhaps too fast. Got home and ate a mcdouble, it tasted a little off but it's McDonald's. Never expect perfection. But as my daughter was eating hers I noticed the meat was nearly black🤢 me, my son and my daughter have been having stomach issues all day from this.
This location has consistently been the second worst McDs in the area. Worst Culver, best W Henrietta! Though if the CEO is shy to eat his companies own creations; maybe I should be leaning into an entirely different brand?! Wendy’s?
Everytime we order our chesse burgers we say PLAIN and they still put everything on it . How hard is it to make a mcdonalds plain burger ?
One of the worst mcdonalds around and somehow its right in North Greece. Orders usually wrong and they will stand there and argue with you about it even when you show them the receipt, this has happened pretty much every time ive gone there. Also sucks that they dont give you monopoly pieces you are supposed to get with your orders.
Never seen so many confused employees working in drive thur. Than had to wait for my coffee because the employees were to busy talking rather than doing thier jobs I would never recommend any body go to this McDonald's
Must be a tough day for staff here today. The most stale bun (hard as a rock) on my McCrispy sandwich. No pickles on that or any of the burgers we got (is there a national pickle shortage that hasn't made the news yet?). And no fries with the two meals we ordered. Yup, you guys deserve more than minimum wage. 😂
Drive thru gave me a regular coke not the Diet Coke ordered, not good for diabetics To the owner of the franchise you lost a customer.
Worst one I been too..I tried to rder on the koias thing..That was a hugemistake..don't get food if your inna rush. Takes about 45minutes since most of the employees are standing around yanking about who knows what and about each other. I never go here..reason I don't do take out or go to this specific McDonald's. Nothing gets done. People are not very friendly. Don't go here! You regret it! Cold coffe socks! Tasted like your Grandmother's or Mothers week old soggy want to spendIout burnt toast coffee.
A special thank you to the shift working Sunday, June 22nd at 5:05 PM. Thank you for the 7 piece Mcnuggets, apparently you can't count. Enjoy your career. Plenty of negative reviews without a response from the H.J. that owns it.
I got norovirus from eating a burger here. Have been to this location a few times and it's always something, order screwed up or have to wait for simple stuff. But this time I was sick for 3 days and had to go to urgent care. Never going back to this location again! 🤢🤮💀
Food is as expected, no matter the time of day this has to be the slowest Service I’ve ever had at a McDonald’s. There’s no sense of urgency. It takes the words fast food right out of the options for that type of restaurant. Better management would make better staff that would make better customer service.
Just headed out of this McDonalds… Got my order, which includes few Mcflurries - half way filled… I asked the girl to fill it more because last time we were there they filled it to the top - she said no because its a “waste”. Excuse me..???? Waste for who??? Honestly it is a waste for me… not for you… I paid $4.31 a piece 🫤😀 Not worth it.
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Informació sobre McDonald's
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729 Long Pond Rd, Rochester, NY 14612
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Ubicació
729 Long Pond Rd, Rochester, NY 14612
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