Ttfno

2 scoops of meat means 2 full scoops. Got teriyaki chicken and the lady put 2 half scoops. Then, machine wants tip at the end. Good joke

Sarah LaChelle

Food was average. Employees are insufferable. As soon as I walked in I hear them crying about how many customers are coming in (there was only 3 people here) and talking about how “subway isn’t that good”. If you don’t like your job I suggest getting a new one not crying about it where the customers can hear.

Ashley Moreno

I got food poisoning today from here! Please do not go to this location. I should have known when I looked down and saw the tomatoes were swimming in juices in the bottom of the Cambro container and transparent. Only ate half of my sandwich and have been vomiting for half an hour. The people were nice enough, but clearly aren’t following protocol.

Tammyoetkenlop Oetken

Ordered via Grubhub. Order was incomplete, food barely edible. Tried to call for refund of missing food. They refuse to answer the phone... HORRIBLE. RUN AWAY - DON'T RISK IT!

Marcelo Quijano

Got to subway 6 minutes before they closed had the OPEN sign on but when I tried to go in doors were locked. Employees inside just ignored me. I know it's a bad move going this close to closing time since I've worked on restaurant business before but my wife asked to bring her a sandwich. At least turn the OPEN sign off if you're going to lock the doors

Rere Aparicio

I would give this subway a 5 star but NO I went in today asking for chicken on my pizza and the cashier was very rude and said he was not able to do it mind you I am willing to pay extra for that he legit just did not want to do it. If you don't like your work place then find a new job because I am paying for my food subway is supposed to be able to make my food my way. ANYWAYS THE SUBWAY ON NORTH LAMAR WAS ABLE TO MAKE EXACTLY WHAT I WANTED SO I WILL NEVER RETURN TO THIS ONE AGAIN!

Unknown Unknown

The young ladies on shift named Veronica are so polite and have great customer service. However, the managers that are on shift (which change) speak so negatively and talk down to the other employees and reprimand them in front of customers. Also, the managers have a extremely poor attitude towards customers. It’s really disappointing to see and personally experience such poor customer service when you’re trying to come into a food establishment to take a break from the heat, have a nice meal even if it’s just a sandwich. I would hope subway Would hold their employees to a higher standard and ensure the leadership and customer service the managers and other lead employees provide is better quality. Also, the food half of the time especially lettuce and spinach is withered… I understand many businesses and people are under a lot of pressure due to lack of employees…but businesses have gotten creative in helping support their teams and ensure good quality product and service is provided to their customers. Please invest more time and resources to ensure your teams on site can provide better quality customer service… Again, Vanessa and the rest of the regular employees have great attitudes and great customer service. Vanessa went above and beyond to ensure I and all other customers were well taken care of.

Laura Mattison

Horrible Horrible Horrible. ZERO stars. I would NEVER go to this location again. Rude staff. They didn’t have the cookies that we wanted (which was ok) and paid for but they said they could not refund my money. So we paid for cookies we didn’t want and they were crushed. The sandwich we received was missing half of what we asked for on it and what we did ask for there was barely any of those items on it. I contacted the owner (which I never do) who was so unhelpful and did not care at all and has not responded to my follow up email. Attached is a picture of the sandwich we got.

Yuto Ritoland

I wouldn't recommend this place! I walked in today and instead of being greeted by the smell of freshly baked bread, I noticed a chemical odor. I see a person standing on top of a ladder behind the counter. He must have been an employee or at least someone authorized to be behind the counter. I walked closer to the counter and noticed that he appeared to be spraying an air vent. I noticed a fine mist flying around in the air, which I thought was paint, but I wasn't sure. One of the employees is behind the counter and puts on her gloves ready to serve me. I ask "do you think of covering the food before spraying?" She says "what?". I repeat the question and she appears to look up. I then said "nevermind" and walked out. I contacted Subway on their website and described the situation. I hope they actually investigate the issue. I'm never setting foot in that Subway again. I think it was my first time inside and definitely the last.

Stephanie Carey

I ordered a BLT wrap but got a wrap with salami and pepperoni instead. It wouldn't have been as bad, if the could have acknowledged I was there.. I know they were busy but they could have said hi or something.

Carolyn K.

Send husband to Subway with a paper with my order written on it very specifically. I told him don't read it just handed to them and let them handled it so that you don't get it wrong because he always gets it wrong so there was no blame on him because he had no idea what I wanted. I asked for two handfuls of Olives I know it's extreme I don't mind paying extra it's what I like I'm the customer I should get my way. I asked for honey mustard and ranch my sandwich was dry as a bone. There were seven leaves of spinach on it. I didn't look for the receipt to call the store and realize that the cashier had failed to give my husband a receipt. When I called the store 2 report the issue, The Sandwich Artist to answer the phone failed to identify themselves and I was told that it was my husband's fault because he was there and he saw the sandwich being made and should have said something. I was also told that there was nothing she could do about it tonight that I would have to call back in the morning there was no way she could issue a refund and then hung up in my face. I called back twice with no answer. I will be calling in the morning speak with the manager and do a follow-up review thank you for your time and attention.